Experience Concrete Design

Looks great! Justin did a fabulous job!

The crew arrived on time, very experienced and professional. Job was completed in one day, very organized. Driveway looks great.

It went very well. We had concerns with the roots of a very large old tree adjacent to the driveway and Justin was flexible in allowing us to work out those details with the City. Justin was helpful in providing his professional advice on our driveway need and was timely in providing the service we needed when we needed it.

Although the quote was a little higher than the other three that I got, my wife and I just enjoyed the initial contact with Justin and felt that he would treat us right and if there were any issues during the job or after we knew that we could rely on him to make it right. They were here when they said they would be and cleaned up everyday after the work was done. If I had an issue with anything for the day it was addressed then and resolved. As with any construction work you can and should expect the surrounding grounds to take a beating and you should plan for this. My only request was that there was no damage to my neighbors yard and that nothing was left in their yard. As I am a disabled Navy Veteran and will eventually end up using a walker full time or in a wheelchair. At the time that we met Justin he knew mine and my wife's health issues and took that into consideration when he planned and commenced the work that we had agreed too. He went beyond what we had agreed on and what we agreed the cost would be. When he removed our sidewalk he also removed the porch at our front door, although this was not in our contract. There were many other things accomplished that we had not contracted and whenever I asked for additional items or wanted something a different way there was never a question or an additional cost. I offered to pay for all of the additional things that Jason and his men did for my family but he would not take a dime more than what we had agreed on before the work was started. Would I use home again or recommend him to family and friends? My answer would be yes and would be proud to to do so.

Cannot say enough good things about the work performed by Justin and his crew. Came out immediately to complete a quote and got started on the work about a week later. The work done was AMAZING and Justin was onsite everyday working alongside his team to ensure things were done perfectly. They arrived promptly each day and worked long hours to get the job completed in a timely manner. Even one day started at 7am and did not stop working until dark...I never even saw anyone ever take a lunch break. Would definitely use this company again and refer to friends.

Immediately came out and was very professional. Seemed very knowledgeable and answered all my questions. Would definitely higher him in the future for another project.

We had to break the project up into three phases as his contractors license(Class C) did not allow him to do the whole job under a single contract. That was OK because City of VB required the job to be phased to work around issues with the Ches Bay Preservation Act. Phase one was the removal of the old driveway. The second phase was the installation of a portion of the new driveway. The final phase was the rest of the driveway. All work was very professionally done, looks really good. We did a broom finish and it appears to be very consistent throughout the whole driveway. He did install wire mesh to give the concrete additional strength, and we had him pour to 4" on the driveway and 7" thick on the aprons.

Let me start out by saying that Justin Erbe was the first person I spoke with regarding our driveway & wanted to go with him at that time. For my own peace of mind, I got 3 other estimates but came back to him after all. We have a large and curved driveway and we were naturally anxious. I was very impressed with the promptness of returned phone calls, texts, and him coming to talk whenever we needed him to be there. We received instant emails with the job estimate, contract, and final receipt at the end. His team was efficient & courteous and cleaned up the yard -- even washed down my fence when the job was done. EXCELLENT WORK! I would recommend Justin Erbe and Experience Concrete Design to anyone without hesitation.

Justin came out and met with me and gave me a quote of $2200 to install an extended driveway and dog run. I thought the price was excellent so I hired them. Prior to getting the work done, we had to reschedule a few times due to weather, and Justin does not respond back to you right away. Sometimes it was a day or two before he responded back. The day of installation, he and his crew just showed up and started work without notifying me when I expressed to him several times that I wanted to be present. Once we discussed what was going to be done, they continued their work. He uses a bobcat with tracks to push the dirt out. The tracks destroyed my backyard after consenting to leave the dirt behind, which I regret doing! Now I have to reseed and get the backyard back to normal thanks to all the ruts he created! The crew seemed like experienced guys except for one guy who clearly was not. After the job was about finished, I gave Justin his check of $2200, and he returned to tell me that I still owed him another $350 for the dog run, which was supposed to be included in the original price quote he gave. He had the price scribbled on a yellow notebook pad! He then asks me if he emailed the quote to me, which he obviously did not!! Learn from my mistake and get his quote in writing!! The third day, they came to get their equipment and left an atrocious mess! There was mud and large concrete chunks left in my neighbors yard, driveway, and street! They DO NOT CLEAN UP at all! They even used my hose and water to clean their equipment off without my consent and did it in my yard, which left residue of concrete in my yard! Who the fk does that! No respect at all for your property! The following morning, at 0500, the guy showed up blaring his music as he came to get the 2x4 frames and bobcat. They have no respect at all for you or your neighbors who are sleeping! As for quality: my driveway has spaces and cracks along the sides/edge where they didn't use enough concrete to fill these areas up. So there is a higher potential for future cracks in those delicate areas along the edge. They also attempted to create a ramp that leads to the back yard which looks very amateur. I could have probably done a better job then that with no experience! The dog run/pad they made is not even leveled. I get a large puddle towards the front every time it rains or gets wet. I had several buddies and family members that were ready to use this company, but after my experience, I have told them to look elsewhere. I can not recommend this company to anyone, because of their lack of quality service, lack of respect to your property and neighbors, they don't stay true to their quotes, and the clean up is just a headache!! Do yourself a favor and keep looking! Update 8/26/15: After posting this review, Justin (the owner) texts me to tell me that my "reviews are doing nothing to hurt his business". What kind of professional calls his customers to harass them for leaving their honest opinion/review!!?!? I guess Justin does not handle criticism well, nor does he own up to his mistakes or lack of workmanship. Too many red flags, but judge for yourself..

THE OWNER WAS POLITE AND PUNCTUAL. HE KEPT IN CONSTANT CONTACT AFTER ESTIMATE. INSTALLATION WAS DONE ON OR NEAR THE TARGET DATE. RESULT LOOKS GREAT. ALL WORKERS WERE EFFICIENT AND COURTEOUS. RESPONSE TO CALLS WAS QUICK. WOULD RECOMMEND HIGHLY ESPECIALLY FOR CUSTOM, UNUSUAL WORK

beautiful result, sloped well, great value, hard working polite team.

Justin is very professional and took care of additional items that other contractors were going to charge for. He knows what he's doing. He put in a french drain under the driveway to handle the gutter runoff. We priced three other contractors and his price was the best. He and his crew showed up on time as arranged and finished in 2 days. We found a sink hole under one section close to the foundation which if left untreated would have compromised the structure of the home.

Within 2 months of this job, three cracks appeared near 3 separate control breaks. We spent 1.5 weeks tried to get in touch with Mr. Erbe by leaving voice mails on his phone to call us regarding the cracks. When he finally called us back, we notified Experience Concrete Design, Mr. Erbe, with images of the damage. One morning he came by without speaking with us and applied some form of concrete sealant to the cracks and left the remaining sealant container in the driveway. We only noticed that he came by at some time since the sealant container was found in our driveway. The applied sealant applied to the crack did not adhere properly and within several days had fallen out! Given we paid $13,500 for the installation of a new sidewalk and driveway, we expected a permanent repair to remedy this problem. It should not be our responsibility to constantly attempt to repair a shoddy repair job. We paid Mr. Erbe in a timely manner and believed that we were done with our sidewalk and driveway issues. Unfortunately we have paid a significant amount of money to fix the driveway and sidewalk but ended up again with cracks needing repair! This is an unacceptable outcome and want to get the completed job done in a satisfactory manner.

Last summer we decided to expand our driveway. I initially wrote an A review back in August after the work was completed. I wanted to send an update to the review and say how well the concrete held up over the winter. Justin was great to deal with. The guys start around 6 am with is just awesome and they get in, get out and get the job done right. If we ever need additional concrete for any reason, we will definitely use them again. Wonderful job.

We set up a time for a quote and Justin came out to get an idea of what we wanted and take measurements. He explained everything he would do in order to fulfill our request and both sides had a good understanding of the end result. It is summer time and his busy season so we had to wait a month and a half before the work was done. On the day the work was to start, Justin and his crew showed up on time and worked diligently all day long to rip out the old driveway and construct the new forms. They were friendly, polite, and worked as true professionals. The concrete was not poured until two days later, but Justin was back bright and early ready to pour. All the concrete went in and in the end everything turned out great.

I accepted Justin Erbe's estimate on June 3, 2014, at which time he told me that his schedule would permit starting either the first or the third week in July, and he would call me to firm up the date. Never heard from him, so I called him at the beginning of July, since I would be out of town during the 2nd week. He seemed utterly bewildered as to who I was (and still had the wrong last name for me, although I'd previously corrected him on that), what my job was, where the property was, etc. However, despite my misgivings, we definitely agreed on a start of Monday, July 14, at 7 am. That was today, but no Mr. Erbe, no Experience Concrete Designs equipment, and not so much as a phone call. I had decided to go with this company because of some positive remarks on Angie's List, my personal impression of him, and because his estimate fell in the middle of the range of 4 that I received. It was a mistake on my part, and a great deal of time has been wasted, especially since I am under an obligation to my Property Owners Association to replace my driveway.

There was an additional cost to bring in a tree service to remove a root from a tree that caused the crack in the driveway which is why they had to remove the landscaping stones, it was $150.00. They never came back out to put back the landscapes stones, so my daughter came and put them back for us. They did do a good job on the concrete, including breaking up the old slab of concrete. They charged an extra $200.00 for the extra thickness on breaking up the old slab. They were great cleaning up after themselves and hauling away all the materials. It took them a couple of days to complete the work. They tried to match as best as they could to the driveway. They actually came out with swatches to compare colors. The original driveway is over 30 years old now. I was happy with the service.

They did an excellent job. They left the apron as is, but redid everything between the apron and my garage. My yard was a bit of a mess afterward, but that's not a big deal. I'm very happy with the work and have received compliments on it already. I would highly recommend them.

I bought an Angie's List coupon for the services around September 2012. The owner took the initiative and contacted me within days of my purchase. I sent him pictures of my existing sidewalk and prior to his first visit, we discussed the job by phone. I was impressed with the owner on his first visit; however, he never provided any sort of rough drawing for the new sidewalk planned. We discussed several options, all of which I thought were included in the quoted price. It turns out they weren't. The first day on the actual job, the owner and his associate pulled up all my existing slate and moved both it and the extra excavated dirt to an agreed upon spot in my back yard. Although I was impressed with how hard they worked, at the end of the day (a Friday), I asked them to remove a heavy trailor and front loader from off my newly seeded lawn. They moved the front loader, but left the heavily laden trailor. The owner did not return my calls to ask him to get the heavy equipment off the yard. It remained there until the following Monday. Over the course of the next two months that it took to complete the job (weather was a partial factor), I was disappointed on several occasions when stone, debris; and in one case, my entire water hose winder (with hose) was taken out of my back yard and left on my grass in the front. (The reason for hauling the hose to the front was reasonable; the fact that they left it there was not). The color did not come out as promised. On the last day of the job, I had to leave while the owner came to the house to give the sidewalk the final seal. I left out a roll of yellow caution tape plus a couple of chairs so he could block off the newly sealed sidewalk. When I came home, the job was done and the roll of tape was gone. This was a small thing, but after my frustration at the lack of professionalism over the two months of the job, I wanted the roll back. I called the owner who promised to return the roll over the weekend. I never heard from him again. Overall, I do love my new sidewalk... but it was a bit of a painful process. I never made this report before because the owner is a very nice and personable young man trying to do a difficult business. I report this only because the same coupon is being offered again.

Excellent young man who has built a company obviously with desire to work hard for results consumer can be happy with and refer to others. On time - prompt - Well run crew that demonstrated they not only had knowledge of their product and how to pour concrete, but displayed team work. Justin was awesome !

Initial conversation with Tim was insulting - His attitude and questions indicated that I was requesting him to perform work in an unsafe neighborhood.

I originally wanted to use Justin for this project however I ended up using CEH concrete. This project began back in April and by July 8th it was still not completed. CEH Concrete only ripped apart my backyard and framed and added sand. Then on Monday July 8th, exactly 3 months to the day it started, the contractor called to say he couldn't get the color I wanted. At that point I contacted Justin and asked if he could complete a job that was already started. He dropped everything he was doing, went to my house to survey the work already there. Explained to me that the work the contractor did already was all wrong but that he would be able to fix it and have all work completed by Wednesday, with the original color I wanted for the concrete! On Tuesday Justin reframed and removed a majority of the sand and by Wednesday the concrete was laid and stamped. Justin completed in 36 hours what the previous contractor took 3 months to start! One of Justin's workers, Dan, also showed up sick as a dog just to help Justin with this project. I was overwhelmed at not only the expeditiousness of Justin but the commitment to the work. It looks wonderful, i am thoroughly happy! You would be wrong not to select Justin and his team to complete a project for you! They were just a joy to have had the pleasure of doing business with and I would select them for any future jobs I have. I cannot say enough about them, I hope this review helps in your decisions.

No services were ever performed.

I called last month to get the work started. After playing phone tag for a couple of weeks, he finally came out to give an estimate. He said he would call me back with a time to start the work, but has not called back or returned any messages. I decided to contact Angie's List for a refund.

They were to call an hour before arriving and I never received a cll to confirm or cancel the appointment. My initial contact was excellent and I had hoped to set up a patio job