Experience Concrete Design

It well very well. Within estimate, and professionally done.

Horrible. I had concerns about the job that was done and got salesmanship and fast talk, so i went and checked with Code Enforcement. I spoke with Permits in Norfolk - they didn't get a permit to perform the work on 10/7/19 - 10/9/19. When the inspector came out the job was not to Code and he made them rip out all the freshly poured concrete and redo it all - AND the inspector has to check the site before they poured the concrete again. The re-pour was done 10/14/19. Holding my breath.

The job went very smoothly. The guys work diligently for 3 days to complete this large job, which required (3) large concrete trucks to complete. I would hire them again for my next project.

The process was nearly perfect from beginning to end. They communicated throughout the process, to include sending me video of the form before pouring the concrete. They started and ended the project on schedule and budget. Both projects are awesome and we’re vey happy with the deliverables. Our single negative was the clean up. The heavy equipment displaced grass/dirt leaving 2 or 3 sizable holes to fill. Also, we’re still picking up gravel from the driveway and front yard. However, We would definitely recommend this team!

Absolutely loved working with Justin and his crew! We highly recommend him for any work to be done.

Justin and his crew were great. They arrived early and worked late as needed. Very professional and skilled. We have recommended them to friends and neighbors. We will definitely use them again.

Professional contract provided detailing what would be performed amount quoted. Time owner and employees would arrived. Weather permitting when work would be completed. Which was met

It went good. He was on time. We got a quote last year, but we weren't able to start the job until this year and they honored the original quote. They are professional and personable.

Hello. I am a school teacher, living and working in this area for 20 years. I've hired a LOT of contractors over these 20 years. But this is the first time I am writing a review to warn people. I honestly, from my heart, would give this company an F for their service and product. Please beware. The process was a nightmare: with the workers "cat calling" my 16 year old daughter, workers pouring concrete over water so it dried with sink holes, they had to tear it out and redo it, then edges were rough, expansion joints not deep enough, and it was poured in 2 separate days so it ended up 2 colors. We ended up taking this company to court; the lawyers had us settle for half pay. That is fine, but the worst of all is the owners arrogance and aggressive personality. Stay away from him. He will charm you at the quote, and then send "his crew" instead of showing up on your job (despite promising to do the work himself), and when it goes wrong he will FIGHT in a very unflattering/nasty manner. Watch out. Do yourself a favor; don't hire this company. There are many others to choose from. Although this company has managed to get an A+ here on Angie's List, I honestly feel it must be padded with fake reviews because how could my experience be so different? The owner will say I was high maintenance, or picky, or he will have a hundred other come-backs, but please realize he is a master manipulator. You cannot trust him. The bottom line is that the driveway is not the finished product it ought to be, it will not last very long, and it won't be long before it will fail and we will have to replace it again. In preparation for the court case, we asked several other concrete companies to come look at it. They asked "WHO did this mess?" With children in college, I have better things to spend my money on than this company's product.

Great workmanship - Great concrete company. they cared about their product and it showed in the results

This job could not have gone better. From estimate to completion, Justin and crew were very professional and the work was of exceptional quality. Their pricing was by far the best I found in the marketplace. If you need concrete work done, Experience Concrete Design is the team for you!!

I liked everything about their service. They were timely in coming to give an estimate and were true to the estimate. They explained everything to me when I had questions. I had a tree take out about 6 months before to make space for the pad. They explained the potential issues with the roots. They had the roots ground down and the ground packed to keep from any sinking issues happening. They completed the work on time. I would recommend their work for anyone that is needing similar work.

Could not be more pleased! Communication was great, we knew what was to be done and when. When a major piece of equipment broke down the owner found an alternative and work was completed. Very professional. Owner on site. Very happy with the driveway and sidewalk, looks so nice.

Excellent Service!!! Reliable and did a great job. They finished the driveway in 2 days.

The process went very smoothly, there were no surprises. What was quoted was provided and the final patio is beautiful and I am very happy with it. I have recommended Experience Concrete to my friends.

Perfection! The work was completed in a time fashion. Our driveway area was cleaned up and protected. We couldn't have asked for anything better! A pleasure to work with this company.

I was in contact with Justin around the holidays and we agree to start the project after the first of the year, which was great for me. Justin called me back on Wednesday January 4th and he started that afternoon with the removal. Arrived the 5th with all of his team (3 work trucks) very early in the morning. The concrete truck was schedule for 10 am and it arrived right on time. Justin keeped me informed with everything that would be going on. His crew were very professional and all great to talk too. I was a little worried about the payment, but Justin understood that i was waiting on a check. Working with Experience Concrete Design with Justin Erbe and his team was an overall great experience and I would recommend his company to anyone that needs concrete work done.

He did a concrete patio for us. My wife and I didn't like the results because it was kind of wavy as opposed to just a flat, smooth concrete. It had some little divots in it that when it rains, water puddles in that area or two. I tried to call him just to get an estimate on the driveway I want to extend and he never returned my calls. I read some of the reviews on him and on the whole the folks were not happy. It was not a large patio, it was 26 x 10. He was professional and he cleaned up after himself. It looked fine and then when it rained we realized that there were some areas that were lower than the others and water would puddle right there on the patio. We had to sweep them off. It wasn't done on an angle that the water would just flow off of it. The majority of it was, there were a couple of areas that wasn't. My interaction with him was great. I thought he was very professional. He finished the work fine and cleaned up after himself. There were no problems other than that. They could level it properly because concrete you just can't add on top of it, they will have to break it up and redo it. I built a deck over it, so at this point I don't know. I may or may not use him again, there are too many concrete folks out here.

Of the 3 concrete contractors I contacted off A-list, they were first to come out to inspect the job and get us a bid, then with the work, they were exactly on time and on budget. After removal of the old driveway some adjacent concrete was cracked and they fixed this with no additional charge. It looks great and I was very impressed with their professionalism and price.

They had to rip the old one out. The work was great. They were extremely prompt, and friendly. They were great workers, and I never had an issue with them.

It was awesome. They showed up and worked right away. They did one job a day and they are very efficient, fast, and paid attention to detail. They are an overall great company.

It went very well. I previously had another contractor come out to do work. After paying the contractor I had to fire him. I then talked to a few neighbors and they gave me Justin and he actually came by to look at my job on a Sunday morning. That Sunday evening he had a price quote for me and I told him that he had the job. It was a large job and it literally took 3 days and he was finished. And that included re-doing the previous job of the contractor I fired. He did a fantastic job. My hat goes of to him men.

Justin and his crew excavated the land, built the forms, and poured the concrete for my driveway expansion. They were professional and courteous. I will definitely hire him when I'm ready to do my pool and backyard patio.

The job was scheduled for the 1st and 2nd on November 2016. While I was at a conference in Roanoke, Justin called me on Thursday, October 27th. He told me they had an opening and wanted to move the job up to Friday, October 28th. After advising him I was out of town, he said they need to have the garage door open to remove the old concrete and pour the new. I told him I would contact the neighbor taking care of the dogs and would get back to him. After talking to the neighbor, I called Justin back and advised him the neighbor would be available to unlock the garage door. According to my neighbor, Justin and crew arrived and started the work at 6:45 am and had finished pouring, screeing, smoothing and broom brushing the concrete just before my arrival home at 6:45 pm. It was dark by the time I arrived home and one of Justin's crew, named Jeff arrived to finish the broom brushing of the apron well after dark. The next morning I inspected the driveway. I am very impressed and pleased with the look of the driveway. Tonight, October 29th, after dark, Justin and Jeff returned to complete the saw cuts in the concrete and finish cleaning up the debris. I would highly recommended Justin, crew and company for any concrete work needing to be done. Justin is very professional, courteous and gives a very fair estimate of the work to be performed. He talks to you about what you want or have planned. He also answers all questions and is very knowledgeable of the work to be done.

It went great. I am really impressed with this company. We got three quotes for the job and Justin was in the middle. We chose his company because of Angie's list, his demeanor, and his assurance that he would meet our completion date. We were rewarded for our good decision by a quality job done on time even though we had some bad rain during the prep work. This company has a lot going for it: It's obviously well financed. Lots of equipment. 8 or 10 men. The combination of equipment and skilled manpower allows them to work on several jobs at once but yet bring everyone together for a big pour as was the case with our job. Another component of their flexibility is the nature of the men. They are all presentable. All can be trusted to communicate directly with the customer and the neighbors. They all can deal with the elements. They all seem to enjoy each other's company. Good humors and positive attitudes. As a retired plant manager, it was a pleasure to watch Justin do his thing.