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Executive Cleaning & Maintenance Services

House Cleaning

About us

Additional email - info@ecandms.com. Additional DBA - Paul-of-all-trades.

Services we offer

Housecleaning.

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

3.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
20%
2
20%
1
10%


Rating CategoryRating out of 5
quality
3.5
value
3.7
professionalism
3.4
responsiveness
3.8
punctuality
4.2
Showing 1-10 of 10 reviews

Tina D.
11/2016
2.0
house cleaning
  + -1 more
This person is crazy! Extremely UNPROFESSIONAL!!!! Screams at her assistants while she is cleaning and her husband when he joins her.My dogs were terrified of her. I use to be able to leave or not be home when my house was done, not with her. She had been cleaning my home for a few months always knocking what someone else may have or may not have done. Today on phone with her to try to work around her schedule for my next cleaning and she told me she was not doing my FROG, which is the 4th bedroom. We Paid her a lot of money. Terrible customer service. It is all about her and she works so hard at what??? Ripping people off. She over charged me for the first service double stating that my last lady was doing nothing and then I find out she has not done 1 of my 4 bedrooms for months.... Careful of this lady, she is very unprofessional
Description of Work: We did a monthly cleaning service of my home

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$691

Patricia L.
08/2015
3.0
house cleaning
  + -1 more
crew member 2 hours late. He left and was gone another hour and a half. Spent less than a hour cleaning my house and the job was done incorrectly. He made a big 6 foot circles on both sides of my house of rust stains. When I called the owner to complaint, she went off on me for no reason. She is very unprofessional an has no people skills. Housekeeping - 1st visit did not go well. The person the owner left to clean did a awful job.
Description of Work: Power washing - Housekeeping

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

$149

Arrington C.
06/2014
5.0
house cleaning
  + -1 more
I love them. They come every 2 weeks. In September they will be 29 years and the waiter that cleans my house has been with the company for 18 years and you don't get a substitute, you get the same person.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

TWANDA E.
03/2013
5.0
house cleaning
  + -1 more
They were very awesome. They were very professional. They came out and fixed the problem. I was still having problems and they came right back out. They were just really personable and made sure that they meet the customer's needs. What sticks out about them is their professionalism.
Description of Work: I used Executive Cleaning & Maintenance Services for cleaning about a year ago but about four months ago, I used them for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARY DIANE D.
04/2012
5.0
house cleaning
  + -1 more
The price is based on square feet of living area, the number of people, and etc. They are reliable and the same person comes every week.
Description of Work: They come every week.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Kara M.
04/2009
3.0
house cleaning
  + -1 more
Prompt response for initial quote to clean my house. I told Debbie from the beginning that my biggest concern was not wanting a "rotating door" of cleaning people entering my house and she assured me that she had a stable crew and I would have only one cleaning person unless there was an emergency. Over the course of less than one year, I had at least 3 to 4 different cleaners, and the quality of work and attentiveness declined over that period. It seemed as though more focus is placed on initially signing up a client, not ensuring on-going quality service. The final straw was an incident in which one of the cleaners accidently spilled bleach on my fairly new carpet, followed by a disastrous attempt by her husband to "fix" the carpet by cutting a circle and taping down a patch which popped out the very next day. I had to have the carpet professionally repaired at a cost of $150, which Debbie did reimburse.
Description of Work: Bi-weekly housecleaning of a 2000 sq ft one-story home (3 bedrooms, 2 baths).

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$87

Anne B.
07/2008
2.0
house cleaning
  + -1 more
Promptly came to give estimate, was to be a very good whole house cleaning the first time and then regular routine. Owner promised a lot and we agreed to pay for it. We told them and she saw the house was dirty and we paid more for it. Most of the windows were done well although we found not all screens latched back in place - discovered that during a storm. The blinds installed decided to put the trash from the blinds in a hutch we have inside of the trash. The same man broke a glass shade on a fan light fixture - because the "glass was old that made it brittle". Took several calls to get that resolved and we had to install a whole new fixture (since shades not available) ourselves. As to the cleaning, we heard clanking and hoped more wouldn't be broken. Woodwork not all cleaned as promised, utility room floor dirty, decorative items stacked and moved totally out of place, cobwebs left. We got the feeling that a time slot had been allotted as opposed to however long it took as promised. The later in the morning it got faster and less quality and boom they left. The owner denies this and said she would come back. I was to frustrated and distrusting. I had been so excited to have a really clean house and was very disappointed since she promised it would be really great.
Description of Work: Spring cleaning - was to be very detailed with window cleaning also inside and out, also hung some blinds.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$400

MADELINE F.
06/2008
1.0
house cleaning
  + -1 more
They promised to do good service. The first few times they cleaned for me they did very good. The next came they came out they were different people and they acted like they didn't care. I called them to send me another person to clean and they said they didn't have anybody else.
Description of Work: They do the standard house cleaning procedures for me.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$75

MADELINE F.
10/2007
5.0
house cleaning
  + -1 more
They were excellent and very personable. I would recommend them to anyone looking for a house cleaning company.
Description of Work: They cleaned my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

MIRIAM B.
08/2007
5.0
house cleaning
  + -1 more
I have used other companies before and this is the best one that I have used. They are very reliable and if there is anything that we are unhappy with, they are out immediately to correct the problem. The first person that was assigned to me was not the best, but when I brought this up, the owner took over and now comes out and takes care of my home. Everything has been excellent ever since.
Description of Work: This company comes out to my 4 bedroom, 3 bathroom home, once every two weeks to clean my entire home. I pay for the service each time that they come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    544 Central Dr Ste 104, Virginia Beach, VA 23454

    www.ecandms.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Executive Cleaning & Maintenance Services is currently rated 3.6 overall out of 5.
    Yes, Executive Cleaning & Maintenance Services offers free project estimates.
    No, Executive Cleaning & Maintenance Services does not offer eco-friendly accreditations.
    No, Executive Cleaning & Maintenance Services does not offer a senior discount.
    No, Executive Cleaning & Maintenance Services does not offer emergency services.
    Yes, Executive Cleaning & Maintenance Services offers warranties.
    Executive Cleaning & Maintenance Services offers the following services: Housecleaning.

    Contact information

    544 Central Dr Ste 104, Virginia Beach, VA 23454

    www.ecandms.com