Dryer Vent Wizard of Southeastern VA

Very well. The part is being ordered for the bearing needed and then the work will be done and the duct work cleaned

Check exhaust vent, air flow & clean dryer vent hose

We were told by a plumber that he thought our dryer vent hose had become disconnected in the crawl space under our house. Corey came and checked the connection and said everything was good to go. also stated that e call was covered under warranty and that our vent hose did not need to be cleaned at this time. He pure a mask and was very professional, honest and courteous. I highly recommend Dryer Vent Wizard.

The provider arrived on time and was very professional. He asked me a few questions related to the coronavirus which I thought was a very intelligent thing to do. They are looking out for their employees as they should. My dryer vent was last cleaned out in August of 2017. My neighbor's vent was blocked and I referred her to them. Then I figured that if they were going to come out for her dryer vent I might as well schedule my cleaning too. The technician checked my vent and came back and told me that it did not need to be cleaned at this time. I appreciated his honesty. So I paid for the service call - it was only $39 which is money well spent for peace of mind.

i sent a message to them after hours the day before my last day of my "staycation". i received an email from Nancy early the following morning, called her back and was able to get an appt later that afternoon. Ray called me before arriving. when he arrived, he immediately put on shoe covers (intermittently raining) and assessed my vent setup. he was surprised at the health of my system considering it had never been serviced in the 9 years since moving in. he offered and explained their upgraded vent tubing, which i accepted (reduces fire spread, shorter length, and maintains full lumen at the bends). he gave me some tips for assessing when the system would need servicing again (maybe another 9-10 years!). the service call took about 30 minutes. Ray was very pleasant and knew his stuff. i appreciate everyone's customer-service oriented approach to our need.

The best company from start to finish. Nancy was very professional and followed up with immediately to set up our appointment. She was so positive and upbeat. Corey, the senior tech was terrific. Very friendly, very knowledgeable, and loved what he does and wants to take care of the clients. He reviewed our dryer vent and told us it was cleaned except for one area where was trying to nest there. He said to me I only need to charge you the cleaning fee. I was so surprised by this. He could have cost the regular price to clean out dryer vent because we did not know the difference. Because of his integrity, he recommended the cleaned free of $39. I highly recommend this company and Corey. You will not go wrong. We will use them every year to get our dryer vent cleaned all the time. There is my company of choice.

Fine except heavy rain prevented service person from cleaning up lint.

Dryer Vent Wizard of Southeastern VA to the rescue! While the repair was ultimately something I probably could have handled myself, I was in the midst of juggling many things, so it was good to have someone else take something off my plate. Pam contacted me via Angie's list. I called and we set up a time that worked for me. The day of the appointment, the technician, Corey, called me and said he could come earlier. Score! Once on site, Corey, and his associate Adam, quickly assessed my damaged dryer vent ductwork, offered a solution, which I accepted, and they were back on it. The repair was done quickly and efficiently. They were professional, fast, and efficient! In the big picture view, I considered the cost reasonable. Would definitely recommend them if you have a dryer vent issue.

Professional from the first phone call through the completion of the job. I would and have already recommended them to a friend.

Corey was very helpful, friendly and professional. I have a second floor condo and was concerned that no one would want to climb onto the roof to inspect the vent. Corey climbed up there like it was second nature. He gave me suggestions about how to keep the dryer working well going forward. It was a great experience overall.

I cannot say enough good things about this company! My first interaction was in October 2017, when a team came and cleaned my dryer vent line (my dryer is located on the second floor of my home and it's vent line runs through the attic and out from the roof). A year later, the team came back because my dryer was wet inside, and placed a part on the end of the line at the roof to prevent/minimize summer humidity from entering the line. A visual inspection deemed my line clear, and the team did not charge me for work done (since it had only been a year since previous service). Fast forward to yesterday when the team came back because my dryer tech thought that the vent was clogged (the hi low thermostat on the dryer had burned out). He said I couldn't use the dryer UNTIL the vent line was cleaned. The team took numerical readings on the line, and said it was not clogged BUT would clean it out anyway. Bottom line is that this company goes above and beyond to take care of their customers and I would highly recommend their services!!

It went very well. Ray was very perfessional, on time and very thorough describing what needed to be done in order for the dryer to run efficiently. Plus I received a 10% discount since I went through Angie's list.

Great! On time, courteous, and problem solved!

Ray did a wonderful job of saving my duct work from needing to be be torn out and replaced! Thank you Ray!

I'm a nurse and have seen the traumatic, terrible results of house fires and how it can dramatically impact people's lives, I recently realized that I really needed to really buckle down on making sure our home is as safe as possible with fire prevention, which includes keeping up with dryer vent maintenance. From the moment I called to find out more information about the company, everything was wonderful! From scheduling the service, everything was communicated really well to me. I was given a price range for services from one of their technicians and they had quick availability. Corey came out today and performed cleaning, reassured me that he had installed our dryer vent hose correctly (we did it ourselves last year and was worried that we smashed it up against the wall too far, causing inadequate air flow). Upon my request, Corey also installed a pest control device to keep birds out of our vent in the future. He actually turned around and came back to install this for me after I called him to ask him more questions about the vent (I was tired this morning and didn't think to ask him when he was still here). We didn't have a ton of buildup since we're in a new home and have only been here a year, and he was awesome about reflecting that in the service charge. He was great at providing me with future maintenance tips and a suggested maintenance schedule that fits our dryer usage. Overall, he was a great- on time, professional, easy going, nice guy. I'm definitely sticking with this company for all of our future dryer vent cleaning needs!

I was very impressed with this company. I was originally scheduled for a Thursday in January, but due to forecast snow, Dryer Vent Wizard compressed all their schedules and got me in one day earlier. Their communication was great and they really are a top-notch company. The technician was very professional and courteous. He took dryer exhaust measurements and took the time to explain everything to me. They recommended that I try the top-of-the-line dryer ducting that is incompressible and won't crush. I am very pleased with Dryer Vent Wizard and would definitely hire again!

Technician cleaned out the vent and identified a potential fire hazard, which he corrected. The original installer of the dryer had used a flexible duct and had connected it inside the dryer, running it through a hole in the side, because there was no room to attach a duct at the back. Apparently this is an incorrect installation method and creates a fire hazard when lint accumulates inside the flexible vent within the dryer. Previous companies I hired to clear the vent never identified this as a problem. Dryer Vent Wizard replaced the flexible duct inside the dryer with a solid metal pipe. The technician also identified a potential problem with the supply lines to my washer and advised me as to how to correct it.

Excellent!!! Corey came on time, was very knowledgeable, did a thorough job, explained some things to me and offered a suggestion of how to improve our dryer vent set up. Very pleased.

It went well, he knew a lot about dryer vents (a specialist!) and had some tips for me for future. Plus he fixed my outside vent that had been incorrectly installed and was actually trapping lint in the vent. Works great now! Just a bit pricey, as I have seen other better deals on Angie's list for the same job

Great. Signed up for regular maintenance

Property is a condo, and technician kept stating that he would have to get access to exterior/outside vents, which cannot be done. Eventually, technician cleaned dryer vent from inside property. Later found out that problem was the lint inside dryer and not vent.

The gentleman showed up on time and performed the service. He also recommended we change our dryer vent tube to one that was shorter and of a different material. He had one on his truck and swapped out our old vent for a newer one as well. He was very efficient and professional. I would definitely use again.

The workers were just fine. They showed up and did it for the price it was contracted for.

I found them to give great service. Their prices are very fair and I would recommend them to others. They were also very accommodating as far as timing and scheduling.

The technician did exactly as promised and I feel much better that I got the cleaning done.