We have over 30 years of experience as a Landscape Company. Our gallery is a visual journey through our creative efforts. We showcase our wide variety of designs from formal hedge gardens to tropical poolscapes. We believe in creating an aesthetically pleasing landscape that is harmonious with the environment. 20 employees. Cost is determined by the job. No travel charges. No service fee. May contact through e-mail.
Business highlights
36 years of trusted experience
Services we offer
Landscape architectural design. Artificial Turf Installation, Landscaping installation. Natural and Paver stone patios.Natural and Paver walkways. Koi ponds. Water gardens. Natural stone waterfalls. Irrigation.
I found Dreamscape on Angi, and Tom Rozier and his crew did a fantastic job transforming my daughter's back yard while her husband was deployed. Working within my budget, Tom figured out how to replace a weedy, worn patio with something polished and beautiful that reminds me of the yellow brick road. Led by Tom's wonderful #2, Larry, Dreamscape provided plantings flanking the "road," in the corners of the yard, and in front--everything looks great. The leader of the crew who put down the hardscaping was a genius. In addition, Tom recommended Wright's Wells and Drilling to remediate the drainage problem that had long made the back yard unusable; Gary Wright worked miracles. Besides being likeable, Tom, Gary, and Larry are all seasoned professionals. They were communicative and helpful and worked within the constraints of weather and other jobs to get my job done before my deployed son-in-law returned. Heartily recommend Dreamscape.
Description of Work: Landscape design and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Dreamscape Designers Landscape Company
Thank you so much for your review. We appreciate your kind review and are incredibly grateful for the opportunity to create your Dreamscape Landscape. Thank you for trusting us with your landscape project. We hope your son-in-law was able to return home from his deployment and relax and enjoy the new landscaping. We hope you will continue relying on Dreamscape Designers for future projects. Thank you again and please pass on our thanks to your son-in-law for his service.
Debra B.
11/2023
5.0
landscaping
+ -1 more
Dreamscape Designers are amazing! We just had our front yard transformed into a beautifully landscaped oasis. They truly exceeded our very high expectations! Tom met with us and listened very carefully to our wishes and drew up an amazing plan. The work was completed on schedule, and we were in constant communication with the Dreamscape team. We had a large project, with old trees and shrubs removed and replaced with palm trees, cherry trees, assorted shrubs, grasses, perennials and annuals. In addition, we had our landscape rocks & mulch refreshed. The landscape crew was very professional and were a pleasure to have working at our home. We are so pleased with the results and highly recommend Dreamscape Designers for all of your landscape needs.
Description of Work: Old trees and shrubs replaced with new palm trees, cherry trees, assorted bushes, shrubs, perennials, annuals, grasses. New landscape rock & mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are incredibly grateful for the opportunity to create your Dreamscape Landscape. The crew enjoyed working with you on this project. We hope you will continue relying on Dreamscape Designers for future projects. Thank you again
Bob P.
11/2023
5.0
landscaping
+ -1 more
Tommy, Larry, and the whole team were terrific. They do great work, and get along well with each other. They are also exceptionally friendly and polite . . . we even had neighbors telling us after the fact how nice the guys had been interacting with their toddlers as they walked by. And I found that if I had a question or concern or minor change to make, every one of the guys felt empowered to go ahead with the request. Highly recommend them!
Description of Work: Cleared trees, bushes and plants from over-grown garden beds. Moved or planted new trees and bushes and established new garden beds. Re-sodded lawn.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are incredibly grateful for the opportunity to create your Dreamscape Landscape. The crew enjoyed working with you on this project. We hope you will continue to rely on Dreamscape Designers for any future projects. Thank you again
Robert S.
09/2023
5.0
landscaping
+ -1 more
Have used Dreamscapes for multiple projects. Good work always. Will continue to use them for landscape projects.
Description of Work: Riprap put along the bulkhead. Backyard lighting installed. Landscaping performed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Dreamscape Designers Landscape Company
My staff and I appreciate the high ratings that you gave us. It is gratifying to hear that our efforts to provide outstanding service are recognized and appreciated by our customers. We look forward to serving you in the future. Thanks again!
Great people! They worked within my budget and I got a beautiful stepped yard with nice shrubbery, slate steps to a lower deck and underground lighting.
Description of Work: Backyard landscaping to control erosion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects. Thank you again.
Willam R.
03/2020
5.0
landscaping, mulch, hardscaping
+ 1 more
Tom Rozier worked with us to plan and design the beds. He had some excellent ideas. The crew arrived as scheduled, and did a nice job of removing some old shrubs and installing new ones. We had an issue with two of the new plants, and Tom not only replaced them, but had his crew refresh both front beds. The work they performed was excellent. The crew was courteous and easy to talk with. We are very pleased with Dreamscape and highly recommend them.
Description of Work: front beds along the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects. Thank you again.
Robert S.
03/2020
5.0
landscaping
+ -1 more
Went really well. Good communication with the company on what they would do, how they would do it and what it would cost.
Description of Work: Front and back yard landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects. Thank you again.
Lee D.
08/2019
4.0
landscaping
+ -1 more
Tom was very responsive but gave job to a different company who came in at a lower cost.
Description of Work: Install patio
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Dreamscape Designers Landscape Company
Thank you again for the opportunity to present you with a design and estimate. We realize there are a lot of landscaping companies to choose from. We are disappointed we were not your choice. We hope you enjoy your new landscape. Sincerely, Linda
Carolyn Z.
08/2018
5.0
lawn service, mulch
+ 0 more
I am a perfectionist my nature and the work that Landscape Designers did for me was the best work of anything I have ever had done to my home in the pass. The work was superior! I was thrilled, as when you pay for a job you can only hope you have picked the right compan to do the job, this time I really got the best! The company had professional, polite, knowledgeable, people who listened carefully to what I wanted and needed. I highly recommend this company. Carolyn
Description of Work: Clean up of the wooded part of my yard, landscape timber around the perimeter of my house replaced, and my yard prepared for sodding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects. Thank you again.
Brigitte B.
07/2018
5.0
landscaping
+ -1 more
Dreamscape Designers contacted us after a garden show in Va Beach. Dan came out, talked about what we liked, didn't like, and gave us a quote shortly after his visit. His crew removed a few bushes in the front of our house, planted new ones and mulched. They were very courteous. A few weeks after the job was complete, we let them know a bush was looking pretty sad. They replaced it without hesitation. Our curb appeal is beautiful now.
Description of Work: landscaping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Jimmy D.
07/2018
1.0
irrigation systems
+ -1 more
I contacted several companies on Angie's List, all major contractors in their field, but not a single person responded from any irrigation company through Angie's List after I asked all not to call (combat hearing loss) but to txt or email. These folks, and the others, I am sure, are the most professional sprinkler folks in the whole world. Maybe even the universe. Who knows.
Description of Work: Lawn Sprinkler System
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dreamscape Designers Landscape Company
We apologize for not contacting you. Angie's List sent your information however since we would not have been able to assist you we did not reply to their request. We did not understand Angie's List procedure for contacting their clients that we were unable to assist. We will reach out to all clients in the future. We apologize for any inconvenience we may have inadvertently caused you.
Lauren S.
11/2017
5.0
landscaping, lawn service, mulch
+ 1 more
My husband and I had such a great experience with this company and I would definitely recommend their landscape design services. We wanted something that would look great but also be low maintenance. They really took the time to understand what we were looking for and obviously understand the best plants for our climate. The transformation of our yard has been amazing, it looks beautiful, we have low maintenance plants and year long color pop. I am so pleased!
Description of Work: Landscape Design of all of our front yard flower beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Karen E.
10/2017
5.0
landscaping
+ -1 more
I've always wanted an outdoor oasis and played around for years trying to do it myself. After researching I called Dreamscape Designers. The owner, Tom, listened to my thoughts and then painted a paradise in my backyard! The Dreamscape crew headed by Larry came in and now I get to sit in my tropical paradise every day! Thanks for making my dreams a beautiful reality!
Description of Work: Backyard makeover and patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Work was on time and the crew(s) were quite professional. My garden beds in the work area were not damaged at all. I am very great full for this!
Description of Work: All we had outside our kitchen door was a concrete slab, and it was cracked. 4 weeks, later we have a tropical oasis! I cannot express how happy I am with my results. The design created for our space was perfect for what we wanted and the size of the area we were working with. I am so happy with the quality of work and the professionalism of the crew(s).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape.Your patio looks amazing day and night! We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Pete P.
10/2017
5.0
landscaping, patios, hardscaping
+ 1 more
Dreamscape Designers did a fabulous job on our patio and fire pit. The team worked to provide us with as much information as possible about the job, integrated our choices into the plans, worked to schedule appointments and the start of the job with us, were responsive to our requests, and worked continuously to complete the job. Dreamscape Designers did a great job in laying out the patio and fire pit. Most importantly, the crew ensured proper grading and laid a solid foundation for a patio that will last many years and now gives us great enjoyment. We spend a lot of time now sitting out on our patio. On a cool night this past Friday, we enjoyed sitting out on the patio and relaxing by a nice fire in the company of good friends. Thanks to the Dreamscape team.
Description of Work: Dreamscapes Designers did a patio and fire pit for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We wish you many more wonderful evenings on your patio enjoying your fire pit and friends. You are a wonderful family and we know your friends will love enjoying your Dreamscape Landscape with you! We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Constance F.
10/2017
5.0
landscaping, hardscaping
+ 0 more
They created a backyard oasis for us to enjoy with our family and friends! They were prompt, reliable and did a fantastic job!
Description of Work: Dreamscape Designers did a beautiful job on our backyard and walkways! They installed a patio, landscaping and walkways around our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Affordable and excellent work. Design is everything we hoped for and the crew was professional and courteous.
Description of Work: Landscape design and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Lawrence H.
10/2017
4.0
landscaping, lakefront landscaping
+ 0 more
Work went fine except instead of a red rose in one spot, it was pink which was not what I wanted. Overall work was done well, but it was a little on the pricey side.
Description of Work: Removed some front landscape bushes & replaced with weed stop & knockout roses.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We will contact you about switching out your rose for the color you wanted. We apologize for installing the wrong color. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Gina B.
10/2017
5.0
landscaping, lawn service, hardscaping
+ 1 more
Great job - just what I envisioned.
Description of Work: Two new sidewalks / pathways put in with lighting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape.It is always our pleasure to work with great customers like you! Thank you again
Salvatore C.
10/2017
5.0
landscaping
+ -1 more
Work was for my Company and will only say things were done great Easy to work with, fair priced and you get what you pay for. Great people to work with and willing to go the extra yard when you need them too
Description of Work: landscaping and maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review. We look forward to continually working with you on all your future projects.It is always our pleasure to work with great customers like you! Thank you again
Andrew K.
10/2017
1.0
decks, landscaping, lawn service, hardscaping
+ 2 more
I want to apologize for the length of this review…my wife and I don’t usually write negative reviews about companies, but feel like it needed to be done given the amount of money we spent and everything we dealt with. We first contacted the company in April and were excited to have one of the designers, Christina, come out a few weeks later to talk about what we wanted. We didn’t have a dollar amount in mind a the time, we just knew we wanted a lush, English garden style landscape with room for planting seasonal fruits and veggies. The initial meeting went great and she told us she would have a plan for us in a a few weeks. That was the last thing that actually happened on time and when we got the plan the next week we were in love, and decided to splurge and go with everything on the design, close to $30k. We were told work would start at the end of May and be completed within a week. The last week of May we got a call saying they were behind and would start the following week. The following week they put in about 1/4 of the landscaping (on the side of our house) and didn’t even weed properly as weeds were already sprouting up over the next few days. They said they would be back at end of the week to do the hardscape which didn’t happen. It finally got done towards the end of June and took 2 days longer than they said, as they had 1 or 2 guys working on it the entire time. Our pergola and other woodwork was supposed to be done the following week, but the guy never showed up. When we called they told use their guy was ‘sick’ and that they weren’t sure when he would be coming because he had a project to complete at the new outlet malls instead. The next week they came out and finished the landscaping in the back. After it was done we realized the design didn’t cover up under our steps like we spoke about, so we asked if they planned to fix it somehow. They said they could have the wood guy put trellises over it, and tried to charge us an additional $600 which we refused to pay. The pergola was finally completed a week later, but provided no shade which was the purpose to begin with. The trellises weren’t installed at that time and took another week to be installed, but it was not painted. We asked if they planned on painting it and were told ‘we are landscapes and he is a carpenter, we can put you in touch with painters if you’d like.” Seriously? I’m paying you 30k and that’s the service I get? We discovered the carpenter trampled a bunch of plants as well and they wanted us to pay the rest of the money before the plants were replaced, because the ‘install was completed as promised.’ Ha! Multiple gardenias they installed died (even though we told them we trouble with gardenias dying previously) as well a few other plants. It look over a month of texts, emails, calls to finally get them replaced. The day they came to replace them, I accidentally left the back gate locked, so instead of calling me and seeing if I could come by or coming a different day, they just left those plants on the porch. I called to see if they would be coming back and was told it would be an additional $180 charge for them to come back….absurd. One of the plants was also missing (either forgotten or stolen,) and they refused to bring another one. Tags were left on the plants they were able to install, and when I addressed that I was told “it was so we could identify the plants.” Even though in the checklist we signed after install one the blocks was “tags removed from plants.” It’s hard to stress in words how frustrating and disappointing this experience was. When you pay 30,000 for a dream landscape you expect amazing service and professionalism, which was far from met. A project that was supposed to take a week ended up taking almost 3 months to complete and every time we addressed it we were given another excuse, as other projects seemed to be more important than ours. Topped off by the owner calling me “bro” and “dude” repetitively, and making jokes that I’ll owe him a beer when this is all done. Please save yourself from a nightmare experience like we had and go with one of the many other landscaping companies in the area.
Description of Work: landscape and hardscape
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Dreamscape Designers Landscape Company
Thank you for bringing these matters to our attention. We're sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. Your satisfaction is our top priority. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know.To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers and the quality of our work, we've notified the proper employees of your complaint.Again please accept our apologies.
Jack M.
09/2017
5.0
landscaping, hardscaping
+ 0 more
Excellent results working friendly, professional landscaper and everyone in the crew. Work completed on time. Already using them again on another project. Highly recommended....
Description of Work: hardscaping with pavers and walkways. Added a new paver walk and replaced old cement walk with pavers. Installed lighting and added stone to parking pad outlined with cobbles. Cobbled existing landscaping by house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We look forward to continually working with you on all your future projects.It is always our pleasure to work with great customers like you! Thank you again
Ernest H.
08/2017
3.0
landscaping
+ -1 more
After looking around different websites for a local landscape designer I decided to call Dreamscape Design due to the various colorful landscapes shown on their website. When I initially spoke with Linda she was helpful and informed me about a promotion running on Angie's list. I purchased the design consultation but unfortuantely I had to wait about 3 weeks. That was fine with me especially given that I would be provided with a nice design in the end. After 3 weeks Cristina showed up right on time which is very important to me. She was very friendly and seemed to listen to our needs with the new landscape design. She said that she would follow up in a few weeks. Everything started off great but not for long. After a few weeks I did not hear from either Cristina or the company. I called 2-3 times for a follow up and was told Cristina would call me back. There was no callback. On the 4th try Linda stated to me that Cristina would come by during the afternoon to drop off the design. After not hearing from her my wife checked the mailbox and inside was a standard paper size black and white design of the front yard. I liked the design but I definitely think it could have been presented in a better way. To this point I still had not been contacted by Cristina or the company and it had been almost 3 weeks. The next day I still had questions about the design so I called in for the 5th time and Cristina happened to be there. She did answer all of my questions. Initially the meeting was great and I think Cristina did a very good job on the design. There were a few negatives about this company though. First off, there were no courtesy calls at all which I think are very important. This lets the customer know that they are not just a number. Secondly, I think that if a representative from the company informs you that something will get done and it doesn't get done it is very unprofessional. Lastly, I believe that this design that was presented should have been presented better. For example: on a bigger piece of paper with some color would have been great with the designer presenting it. I just think that when you're providing a service you should not deliver the bare minimum but you should rather "blow away" your clients and leave a lasting memory. This way your clients will be inclined to refer you to other people.
Description of Work: Landscape design consultation
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$179
Response from Dreamscape Designers Landscape Company
Thank you for bringing these matters to our attention. We're sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. Your satisfaction is our top priority. The customer service you received is not what we strive to provide. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know. Follow up should have been conducted by Cristina in a much more professional manner. As Cristina is no longer in our employ we will be reaching out to you to discuss how we can provide you with the package you should have received.Again please accept our apologies.
Sterling C.
08/2017
5.0
landscaping
+ -1 more
Very well. Put in new landscape plantings, built new flower beds and used some of our old plantings where possible.
Description of Work: Re-Landscaped our front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Dreamscape Designers Landscape Company
Thank you for trusting us with your landscape project. We appreciate your kind review and are especially grateful for the opportunity to create your Dreamscape Landscape. We hope you will continue to rely on Dreamscape Designers for any future projects.Thank you again
Michelle K.
07/2017
2.0
landscaping
+ -1 more
The actual install was OK. however, the path discussed was not on the plans. When brought to the foreman's attention, he stated, "It was not on the plans." There were 3 large, flat stones placed going up to the stairs at the front porch. When he discussed the path with the designer, the designer remembered the discussion and told me that this would be put in. For some reason, the company removed the nice, large stones and put smaller, awkward stepping stones up to the front steps. The stones meet no ones step and a woman in high heels would have extreme difficulty walking on them. Also, several were not seated well and they wobbled. At the time of the last check, I pointed this out. I was told that they would be fixed. I think maybe some were fixed, but I never saw the workers. A few weeks after the install, I noted weeds popping up everywhere in the landscaping. I called and spoke with the designer. The did not put any landscaping fabric or weed block down during the install. I was incredulous. We spent over $13000 for a few bushes, small boulders (not the large ones that we wanted), on very small tree, some river stone and sod. We told the designer that we wanted a low maintenance front yard. I assumed they would have put weed block down! He offered to give me a "courtesy" weed spray. I told him that I didn't think that was adequate. He stated that he would come by and look at the job. I found his card in the mailbox and a few days later, the weeds were dead. Along with parts of the bushes, Monkey grass, sod, Daylilies.
Description of Work: Front of house landscaping. Remove some dirt. fill in drainage. replace soil. design, plant bushes, trees, boulders to high ac units and give curb appeal.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
$13,500
Response from Dreamscape Designers Landscape Company
Thank you for bringing these matters to our attention. We're sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. Your satisfaction is our top priority. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know.We have tried reaching out to you to meet with you to discuss how we could better service your project. Please call and I will schedule the next convenient appointment for you and our owner to discuss our performance..Again please accept our apologies.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Patios,
Lawn Irrigation,
Landscaping - Lakefront,
Outdoor Kitchens
FAQ
Dreamscape Designers Landscape Company is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 3:30 PM
Tuesday: 8:00 AM - 3:30 PM
Wednesday: 8:00 AM - 3:30 PM
Thursday: 8:00 AM - 3:30 PM
Friday: 8:00 AM - 3:30 PM
Dreamscape Designers Landscape Company accepts the following forms of payment: Check,MasterCard,Visa
Yes, Dreamscape Designers Landscape Company offers free project estimates.
No, Dreamscape Designers Landscape Company does not offer eco-friendly accreditations.
No, Dreamscape Designers Landscape Company does not offer a senior discount.
No, Dreamscape Designers Landscape Company does not offer emergency services.
No, Dreamscape Designers Landscape Company does not offer warranties.
Dreamscape Designers Landscape Company offers the following services: Landscape architectural design. Artificial Turf Installation, Landscaping installation. Natural and Paver stone patios.Natural and Paver walkways. Koi ponds. Water gardens. Natural stone waterfalls. Irrigation.
Mulch or topsoil delivery. Drainage or grading.
Contact information
2545 Squadron Ct Ste 102, Virginia Beach, VA 23453