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Don's Plumbing Repair and Drain services

Plumbing, Drain Cleaning, Water Heaters,

About us

We specialize in repair and replacement of all of your residential plumbing as well as drain cleaning of all your drain lines within your home. 11 Years experience in this trade. Father and son family business 100% customer satisfaction. Payment due upon completion of job. Checks and major credit cards accepted.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

all residential plumbing repair from dripping faucets to leaking pipes or slow draining sinks to completely backed up toilets, and much much more. "all residential plumbing done right."

Services we don't offer

we do not offer new construction. repair and replacement is our speciality.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 238 reviews

Mary P.
10/2018
5.0
plumbing, drain cleaning
  + 0 more
Beautifully!!!
Description of Work: cleaning out a blocked kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom B.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Very good.
Description of Work: Drainage outlet in the front yard had to be drained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Judy T.
04/2017
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom B.
04/2017
5.0
plumbing
  + -1 more
.
Description of Work: Garbage disposal installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom B.
03/2017
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Michael S.
03/2017
3.0
plumbing
  + -1 more
They messed it up, not happy!
Description of Work: I needed a sink vanity installed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from Don's Plumbing Repair and Drain services
Mrs. [Member Name Removed], we at Dons plumbing are concerned that you weren't pleased with the work that was done. Would you please give us a call, so we can try to rectify the issue.

Claire C.
03/2017
5.0
small appliance repair
  + -1 more
unknown
Description of Work: They fixed a faucet.
Rating CategoryRating out of 5
Yes, I recommend this pro

STEPHEN A.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom L.
06/2016
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

MARCIA T.
05/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: They arrived on time and completed the repair of my toilet but then tried to sell me on buying a new toilet when I didn't need it. They used some practices to persuade me that were deceptive like not filling my toilet tank all the way and then telling me it was having trouble flushing. I would recommend that if you are a senior citizen to watch out for this.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Don's Plumbing Repair and Drain services
1st of all I resent the accusation that I used some deceptive practice. I feel insulted. all I did was give you advise to the situation at hand. I never tried to sell you a toilet I just suggested to you that you needed a new toilet being that you had to hold lever down throughout entire flush and the swirl in bowl was very slow. I'm offended that you feel I tried to take advantage of you. just because you had a bad experience with another contractor doesn't mean you should look at everyone else as trying to get over on you because as I remember the price I charged you was more than fair. Dons Plumbing.

Xiaochao Z.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Don's replaced our water heater. We asked about tankless heaters and was provided enough information to make the decision to still go with a heater with a tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kimberly B.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Kathie B.
04/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a standard faucet with larger hoses and different system for greater water pressure for pet grooming.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

TIESHA D.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Guy F.
03/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaky valve

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Rocco G.
03/2016
4.0
plumbing
  + -1 more
N/A
Description of Work: Nothing
Rating CategoryRating out of 5
Yes, I recommend this pro
$1

Timothy R.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

James K.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed pipe and toilet. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denise S.
02/2016
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Eric M.
11/2013
5.0
plumbing
  + -1 more
They are very comfortable to work with. Everything went well. We are happy with the outcome.
Description of Work: I purchased a Big Deal for two hours of plumbing labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alice C.
11/2013
5.0
drain cleaning
  + -1 more
It went very well. He came on a Saturday, was prompt, addressed the leak concerns, took his time answering all my questions and gave me helpful information.
Description of Work: He repaired a leaking tub faucet, checked a second bathroom for possible toilet leak, and examined the crawl space and flooring to see if there was dampness where a leak would've been.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amy J.
07/2013
5.0
plumbing
  + -1 more
I got Don's number from a friend who had used his services previously and was very pleased with his work. I called him to come to my mother-in-law's home to assess and repair two leaks she had with the toilet and sink in the bathroom. He was prompt and professional. He charged us $500 to purchase and install both a new toilet and a sink fixture. I felt his pricing was very reasonable and he was very easy to work with. A month later we had a leak around our kitchen sink and he came to inspect and repair it for us at a cost of $95 ~ again, a very reasonable price. It is nice to know that you have a company that you can count on to provide quality service at a reasonable price ~ we will definitely continue to use Don for all our plumbing needs.
Description of Work: replaced a toilet and bathroom sink fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

linda S.
06/2013
5.0
drain cleaning
  + -1 more
Don came to the house to give me an estimate. Came back as scheduled with all the supplies needed. He was very compassionate and concerned that I had all my plumbing problems resolved. We have had a very difficult 2013 with my husband's health issues. Don was a ray of sunshine during this rough time. I trust him to give me his honest opinion. He worked so hard the day he was here!! I can not put into words how much I appreciate him.
Description of Work: replaced 2 out side faucets which required new piping, repaired leaking faucets in the house, replaced sink and faucets in bathroom, repaired leaking tub faucets and repaired leaking toilet in another bathroom. He worked all day at the house--didn't hesitate to take on extra jobs while he was here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

DAVID J.
03/2013
5.0
plumbing
  + -1 more
A terrific experience. Don arrived with all materials, including the replacement toilets, in his van: he had ascertained, during our initial phone call, what type units were originally installed to ensure he obtained suitable replacement units. He thoroughly surveyed the original installations before starting work. Upon completing the installation of both units, he demonstrated they were fully functional and explained the increased efficiency of the new units. Very courteous, and left no mess behind. Don's Plumbing Repair Service will be my first choice for future plumbing repairs.
Description of Work: Replaced 2 toilets that were operating poorly. Procured replacement units prior to the house call. Explained the causes leading to degradation of the original toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Gail S.
03/2011
5.0
drain cleaning, plumbing
  + 0 more
Desperate to find out why water was leaking from my garage ceiling, late one night in January I called Don's company. I obtained his number from a neighbor who had never used his services before. She in turn had received his number from a friend of hers who left it with her in the event that she needed a plumber. He came over that night, quickly assessed the situation, immediately determined where the leak was coming from, cogently explained to me that mice had chewed the insulation and why, then efficiently repaired the leak by replacing a portion of the pipes. The leak was in an awkward spot, placing him precariously close to the garage door which had to be opened periodically to allow sufficient light to come into the work area. But he was determined to complete the work and did, despite the discomfort. What impressed me most was his intelligence and thoroughness. The very reasonable price was also impressive. There was no doubt in my mind regarding whom I would call when I noticed a leak coming from the washing machine hose area at my mother's home a month later. Don replaced part of the pipes under my mother's home which had been there since the 60's-stopping the blockage and the backup. I didn't envy his journey into the crawl space under the house to fix the problem. Again, his intelligence when analyzing the situation and his briefing regarding the various methods he could utilize in order to resolve the problem were impressive. I know that I have finally found the plumber whom I can rely upon. I also know that I no longer have to worry about being charged exorbitant prices for quality work or being talked down to because of my gender.
Description of Work: Don stopped a leak in my ceiling by replacing a pipe that had been gnawed into by mice. The cost was $100. One month later he replaced pipes under my mother's home to prevent blockage and a consequent backup. The total cost was $250-including a previous visit to determine the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

1872 Saville Garden Ct, Virginia Beach, VA 23453

http://Donsplumbingrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Appliance Repair - Small,
Gas Logs

FAQ

Don's Plumbing Repair and Drain services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 1:00 PM

Don's Plumbing Repair and Drain services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Don's Plumbing Repair and Drain services offers free project estimates.
Yes, Don's Plumbing Repair and Drain services offers eco-friendly accreditations.
Yes, Don's Plumbing Repair and Drain services offers a 5% senior discount.
Yes, Don's Plumbing Repair and Drain services offers emergency services.
Yes, Don's Plumbing Repair and Drain services offers warranties.
Don's Plumbing Repair and Drain services offers the following services: all residential plumbing repair from dripping faucets to leaking pipes or slow draining sinks to completely backed up toilets, and much much more. "all residential plumbing done right."
we do not offer new construction. repair and replacement is our speciality.

Contact information

1872 Saville Garden Ct, Virginia Beach, VA 23453

http://Donsplumbingrepair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 1:00 PM