We specialize in repair and replacement of all of your residential plumbing as well as drain cleaning of all your drain lines within your home. 11 Years experience in this trade. Father and son family business 100% customer satisfaction. Payment due upon completion of job. Checks and major credit cards accepted.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
all residential plumbing repair from dripping faucets to leaking pipes or slow draining sinks to completely backed up toilets, and much much more. "all residential plumbing done right."
Services we don't offer
we do not offer new construction. repair and replacement is our speciality.
That turned out great. They were excellent all the way around. They had to repair 3 faucets. It took them about 2 hours. They did a thorough job. I would definitely them to others.
Description of Work: I purchased a Big Deal from this company for $99 for 2 hours of plumbing labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
patricia J.
08/2014
5.0
drain cleaning, plumbing
+ 0 more
Don took care of this problem in an efficient manner. When he left the drain was flowing well and there was no backup. I found him to be prompt, courteous, and capable. I plan to use him to do my future plumbing.
Description of Work: I used this service provider to unclog a sluggish kitchen drain that caused backup of dishwasher and food disposal into the sink. He also gave me an estimate to replace some pipe that I may need to do in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
John R.
08/2014
5.0
plumbing
+ -1 more
Don arrived on time at our Newport News address, went right to work, and got the job done beautifully. We'd definitely use his services again.
Description of Work: Replaced two sets of sink faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
lorraine L.
08/2014
5.0
plumbing
+ -1 more
Don called me right away and came to my home within days. Great work ethic, on time, courteous and did a complete job! I have had him repair other things since then.....he's my new plumber!
Description of Work: He replaced an outdoor shower on June 7th. I called him back to repair faucets after that, I don't recall the date. He's my new plumber!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$539
Gail C.
06/2014
5.0
drain cleaning, plumbing
+ 0 more
We had some trouble connecting initially, he said he was swamped from the Angie's list deals. Once we set a date all went smoothly.
Description of Work: He installed a small pump, cleared a clogged drain, and replaced/repaired 3 outdoor faucets, and all in about an hour.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathy C.
06/2014
4.0
plumbing
+ -1 more
My problem remained after the service call
Description of Work: troubleshot the problem... recommended to replace toilets
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$100
Jim B.
05/2014
5.0
plumbing
+ -1 more
We were very satisfied with all the work and would recommend calling him.
Description of Work: Good initial contact and follow up. The day of the appointment he was running late and did not have my phone number with him. When I called, he apologized, told me an ETA, and came.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
john H.
05/2014
5.0
plumbing
+ -1 more
Arrived on time , very courteous , job could not be performed because of access. Offered to cut out with chisel , But I declined because Of fear to damage granite.
Description of Work: Change out kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Clem A.
05/2014
5.0
plumbing
+ -1 more
Don was very thorough and made repairs as requested. One toilet needed a new syphon and the other required repair of piping.
Description of Work: Repaired pump and piping on two toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$130
Gordon & Loukia B.
05/2014
5.0
plumbing
+ -1 more
These guys were very nice and professional. They explained everything, apologized for having to go back out to a hardware store (twice) to get the proper fittings, and assured me the extra time wouldn't be on the bill. (It wasn't.) Very good job. Will likely call on them again.
Description of Work: Installed a bathtub fixture and repaired outdoor shall-well piping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Roxanne O.
04/2014
5.0
plumbing
+ -1 more
Don came when he said he would,. He was able to diagnose the problem quickly. However he wasn't at my home for two hours like the deal stated and his second visit will not be covered.
Description of Work: This was a big deal for 2 hours of a service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Herbert H.
04/2014
5.0
plumbing
+ -1 more
It was fine. We want to recommend them and we were satisfied with the work. They were very good and I am very pleased with them.
Description of Work: I purchased a big deal for plumbing service of Don's Plumbing Repair Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gabriel G.
04/2014
5.0
plumbing, sewer cleaning
+ 0 more
I called about a plumbing back up and gurgling in the pipes. I left a message and Don called back within an hour. We scheduled for the following morning. He came by on time, listened to my description and knew what the problem was. Don then cleared the roots from my sewage line. He was in and out in under 2 hours. Problem fixed! I used a coupon from angle's list. Don also showed me some tips to save on my water bill. I will definitely call Don next time I need a plumber.
Description of Work: Cleared tree roots from sewage line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Toya L.
03/2014
5.0
plumbing
+ -1 more
First off communication with Donald was excellent, he let me know when he would arrive and the time frame. He was upfront on the costs for each situation I told him about and any additional time needed to complete the work. He came in assessed each issue and got to work. I had no problems with his pricing or work. He was very customer service oriented and appreciative of my business.
Description of Work: * installed a new garbage disposal * fixed running toilet in master bathroom * installed a new toilet in hallway bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Adele D.
03/2014
5.0
plumbing
+ -1 more
It was very good. There were additional charges beyond the big deal amount as there was some additional stuff that had to be done. I had a good experience with him. He was on time. He had to order a special part for the work that needed to be done. He went down and picked that part up. Of course, I had to pay for it which was the additional cost. He brought it back and did what he needed to do. It was just one guy and that was Don. I had a couple of other people come in and they gave me estimates that were outrageous and told me that I had to tear down my entire surround wall and my tub in order to repair what needed to be repaired. He came in and said I needed to have a part replaced. It cost a couple of hundred dollars, it wasn't like $2000. He gave me a fair price for the work that needed to be done. I would recommend them.
Description of Work: I purchased a big deal for Don's Plumbing Repair Services. It was $99 for two hours of plumbing labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sallie H.
03/2014
5.0
plumbing
+ -1 more
Don did a great job in a timely manner, was very professional, and we will be calling him to fix the other sinks that need the same repairs. Thanks, Don!
Description of Work: Don replumbed our kitchen sink which had previously done incorrectly by a different plumber.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Steven H.
02/2014
5.0
drain cleaning, plumbing
+ 0 more
It was an Angie's List Big Deal that we purchased. It was very good and very nice. He ended up coming back for another part because we had him look at a couple of things so we paid additional. He came back for a kitchen backup. He has been here a few times for different plumbing things. He was a very nice and very friendly gentleman.
Description of Work: We used Don's Plumbing Repair Services for plumbing services. H unclogged a sink in the bathroom and changed a flapper in a toilet. We also called him for a kitchen sink clog later.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara H.
01/2014
5.0
plumbing
+ -1 more
Don was able to fix the faucet very quickly and at a minimum cost. He did have to go and purchase a part for the repair and only charged us for the cost of the part. He was very professional and also very willing to work around my hectic and unpredictable schedule. His flexibility was a great plus. We would not hesitate to use his services again.
Description of Work: FIxed a dripping bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Michael K.
12/2013
5.0
plumbing
+ -1 more
Repaired a leaking kitchen pipe and a broken toilet. Don was great and I could not recommend him more highly. Very professional.
Description of Work: I used Don's Plumbing Repair Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald H.
12/2013
5.0
plumbing
+ -1 more
Replaced a stall shower valve with limited access.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Manuel L.
12/2013
5.0
plumbing
+ -1 more
I required to have two toilets replaced and a third repaired. Don's Plumbing did an outstanding and professional job. I would use his services again and would recommend him to others.
Description of Work: I purchased a BigDeal from Don's Plumbing Repair Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
James Y.
12/2013
5.0
plumbing
+ -1 more
Don's the man. He replaced a fallen apart kitchen faucet, replacing the drain basket at the same time, and did it remarkably fast. The next day I had to tighten it a tad to stop a drip leak, but it was no big deal. Then he tried replacing my bathroom faucet, which I could not even take off. He took it off with no problem and replaced the faucet, only to find that the new faucet that I had bought was defective. I later put in another new one myself, but if not for Don, I could not have done it. He did the work in half the time that I expected, did it cleanly, and handled the whole job professionally. If I had to call a plumber again, Don would be the man.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Michael O.
12/2013
5.0
plumbing
+ -1 more
Discovered unknown complications upon opening the wall and resolved the problems. Did an excellent job.
Description of Work: Removed and replaced washing machine hot and cold water faucets and piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Anne W.
12/2013
5.0
plumbing
+ -1 more
Don called the night before to confirm, arrived on time and performed the work in an efficient, courteous and timely manner.
Description of Work: Replaced flapper and valve in kohler toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Alton F.
12/2013
5.0
plumbing
+ -1 more
He did a fantastic job. He showed up when he said he would and went right to work. He was very professional and very friendly and interactive. I would surely call on Don again and recommend him to my family and friends. It very refreshing to know there are professionals like Don to call on.
Description of Work: Don replaced our kitchen faucet assembly and repaired several other leaking faucets.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Appliance Repair - Small,
Gas Logs
FAQ
Don's Plumbing Repair and Drain services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 1:00 PM
Don's Plumbing Repair and Drain services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Don's Plumbing Repair and Drain services offers eco-friendly accreditations.
Yes, Don's Plumbing Repair and Drain services offers a 5% senior discount.
Yes, Don's Plumbing Repair and Drain services offers emergency services.
Yes, Don's Plumbing Repair and Drain services offers warranties.
Don's Plumbing Repair and Drain services offers the following services: all residential plumbing repair from dripping faucets to leaking pipes or slow draining sinks to completely backed up toilets, and much much more. "all residential plumbing done right."
we do not offer new construction. repair and replacement is our speciality.