About us
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
2.812 Reviews
Showing 1-12 of 12 reviews
Aaron C.
04/2024
chimney repair
+ -1 moreSteer clear. Never showed up on time, always 11am or later, canceled three times, failed to show up with necessary supplies for the job (ie no paint, no sealant, no 2x4s), took 2 hour lunches after starting late, measured the cap wrong so now there is a 2 inch gap all around and the chimney pipe is crooked. Steve has no desire to make it right.
Description of Work: Fire box and chimney replacement
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$6,000
Eileen H.
10/2020
chimney sweep
+ -1 morepleasant, professional, will use again.
Description of Work: They cleaned and inspected our chimney.
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Yes, I recommend this pro
Marian B.
04/2017
chimney repair
+ -1 moreTerrible- a nightmare
Description of Work: We gave this company a $1000 deposit on a job, but decided the next day to go with a different company who was 1/3 the cost. We asked for a refund of our deposit the day after it was given to him. It has been two weeks and we can not get our money back. He will not return our calls or respond to our messages. This is stealing! No work was performed by Chimney Doctors and we need our money back. I would never use this company- he is more expensive than everybody else and keeps saying he will "throw that in for free". Go somewhere else- its a sham.
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$1,000
Shannon M.
02/2017
chimney sweep, chimney repair
+ 0 moreI called and they were out there within a day or less. We set a date for them to come back. They came back on the date that we discussed. They threw in the free chimney cleaning in addition to the work that we were having done. It took them about four hours and we had no issues with the workers. The cleaned up after themselves.
Description of Work: Chimney repair and chimney cleaning.
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Yes, I recommend this pro
$1,300
Jacob B.
07/2013
chimney repair
+ -1 moreContractors cost was 4 times that of his competitors. In addition, he recommended that I replace things that did not need to be replaced. Finally, after receiving the quote, the contractor was very pushy to get the contract. This continued even after I informed him that I wanted a second quote before making up my mind.
Description of Work: Inspected 2 fireplaces and provided quote for repair.
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Tim T.
03/2013
chimney repair
+ -1 morePlease see the attached documentation regarding our critique: February 24, 2013 Attn: Steven F. Skloff, President Chimney Doctor Corp. of Virginia As on February 13, 2013, we contacted Batchelder & Collins, Inc. to secure assistance with locating a chimney contractor to adequately provide repair services for reparation of water leaks in our chimney. They referred us to your company, Chimney Doctor Corp. of Virginia. We assumed in speaking with you, that you would be able to adequately take care of our needs. It was our intent to hire your company to do the necessary reparations, including replacing of aged mortar, filling in the gaps and any of the existing cracks in the brick work. To prepare the surfaces it would be necessary to grind the surfaces where the mortar connected to the old and new part of the chimney. We discussed this with you as we made our decision in hiring your company to do the work. QUESTION: what good is it to apply the Crown Coat for $350.00 and the Water Seal Coat for $1400.00 if the above was not attended to first? Was the work even checked to see if the job had been done properly? **See following pictures taken February 22, 2013. According to your invoice, an addition of a Flue Joint Smoke Chamber parge was handled by your technician for the amount of $525.00 with a 3 year warranty. Also a new stainless steel chimney cap has been installed for the amount of $225.00 with a lifetime warranty. Also, your invoice claimed the flashing was not properly designed and would have to be reinstalled by your contractor services. As a point of interest, our roofing contractor observed that the existing flashing, in fact is properly installed, when the roof was completed in 2008. So there was no necessity of replacing the flashing. As you can see from our communication, we are not pleased with the outcome of Chimney Doctor Corp. of Virginia services as rendered.
Description of Work: Please see the attached invoice, dated 14 February 2013, indicating the services provided by Chimney Doctor Corp of Virginia. We would like to have you review our statement of what was actually accomplished during this Maintenance & Service Report. Also, it would be appreciated if you would look for pictures taken of the existing chimney. It should be noted that our residence originally was constructed during 1939. Subsequently in 2008 the house was renovated, to meet the City of Virginia Beach Code. The renovation of the house, the roof was raised 10 feet to meet the new design. A new portion of the chimney was added at that time. Mr. Steven Skloff, President, Chimney Doctor Corp of Virginia stated in his Maintenance Letter report “that the exterior brick was porous and had the beginning stages of efflorescence - bleeding of the brick on it.” “The mortar crown on top of the chimney had cracks thus allowing water intrusion.” All of this information is provided to reveal the fact that just taking a person’s word over a written contract is not practical. When we hired Chimney Doctor Corp of Virginia, it was our intention that mortar work would be done as he assured us that they had a brick mason who could do the work. As you will see in the photos the work was never done. The bricks were not only porous, but they had cracks between the enjoining bricks. All of this was to have been taken care of by the contractor. Unfortunately this was only a verbal statement and was not included in the contract. The connection between the old and new chimney was to have been ground out and replaced properly. Because of this, we are hiring a brick mortar contractor to actually remedy this situation. Mr. Skloff stated, the water intrusion on top of the chimney was caused by an open cap allowing water to enter. After the chimney cap was removed and replaced by a new Stainless Steel Cap remedying this situation. We were also informed that the flashing had not been done properly and would have to be replaced. After meeting with our roofing contractors, they informed us the flashing had been done properly and would not need to be replaced. All of this adjusting our repair estimate. Unfortunately, after what we thought was going to be done, was not discovered until our roofing contractors arrived on the scene. Tragically this has been a costly lesson, which we will not repeat again. And we would hope that others would not be taken in by this company. We would appreciate your review of these findings.
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$2,250
Janet R.
01/2013
chimney repair
+ -1 moreWe got an immediate response after contacting them, and service two days later. All three representatives we dealt with were courteous, efficient, and professional at all times. The inspection fee was waived after we agreed to have the work done and the price very reasonable, given the work and materials they had to put into it. They even did an extra procedure that needed to be done but was not previously discussed at no additional cost. They came when they said they would and did the job quickly, efficiently, and at a reasonable price. I couldn't ask for more from a company.
Description of Work: Inspected chimney and replaced cracked panels in fireplace.
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Yes, I recommend this pro
$475
Mike H.
08/2012
chimney repair
+ -1 moreI had a poor experience using this company. The process to resolve the leak aound my roof took about a month. This company had to come out several times to repair the leak. It took them three visits before they applied the correct material to stop the leak. They eventually figured out the leak was the result of an improper seal on my flashing, not due to issues with the chimney. Had this company had the knowledge to correctly identify the issu up front, they would have appropriately resolved the issue without having to stop out to my home several times. Furthermore they did not feel liable for the leak damage that occurred in my home during the month they were trying to fix the issues. I do not recommend them to others.
Description of Work: This company fixed a leak near my chimney.
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Yes, I recommend this pro
$375
linnea S.
04/2011
chimney repair
+ -1 moreHe finished the chimney, I wrote him a check for the full amount and shortly after the chimney started to make a lot of noise because of the wind. I called him, but he said that there was nothing wrong with it. Eventually he sent someone out to check it out and that's when I discovered that he did not get a permit. He went to the city to get a permit at this point and they made him tear all of his work out, put it back together and it is still has the same problem--not as extreme as before--but the problem remains. Now when I try to contact him he will not return my phone calls. I am still afraid to use my fireplace to this day. The outside of my house is still not finished.
Description of Work: I used the services of Chimney Doctors to replace the chimney.
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$4,200
Response from Chimney Doctors
Tom A.
03/2009
chimney repair
+ -1 moreThis is an update. Chimney Doctors agreed to a partial refund, the amount was mutually agreed upon. I give Chimney Doctors credit for taking action which in my mind has 'made me whole'.
Description of Work: I had the long post about removing the arch and not having any crown built up.
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$345
ROBERTA F.
08/2006
chimney repair
+ -1 moreVery poor.
Description of Work: They came to give me an estimate on putting a new damper on my chimney. They tried to also sell me on repairs that were questionable. They took my deposit of $75.00, with the promise to return to put in a new damper. They never returned for the repairs. They never returned the deposit after several phone calls, and never picked up a certified letter demanding return of my deposit.
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$75
05/2006
chimney sweep
+ -1 moreWe scheduled the service and they showed up on time. They were very professional and they did a great job of cleaning up everything when they were done. We have actually used this company for the last 3 years to do the service checks on our chimney. They have always been very fair to us.
Description of Work: They checked out our fireplace, cleaned it, and also they replaced the ember log.
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Yes, I recommend this pro
$100
Response from Chimney Doctors
Contact information
510 Pine Tops Ct, Virginia Beach, VA 23451
www.iamthechimneydoctor.comService hours
Monday:
8:00 PM - 6:00 AMTuesday:
8:00 PM - 6:00 AMWednesday:
8:00 PM - 6:00 AMThursday:
8:00 PM - 6:00 AMFriday:
8:00 PM - 6:00 AMSaturday:
8:00 AM - 4:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Air Duct Cleaning,
Masonry,
Heating and Air Conditioning,
Gutter Cleaning,
Flooring Sales and Installation,
Ceramic Tile,
Appliance Repair
FAQ
Chimney Doctors is currently rated 2.8 overall out of 5.
Monday: 8:00 PM - 6:00 AM
Tuesday: 8:00 PM - 6:00 AM
Wednesday: 8:00 PM - 6:00 AM
Thursday: 8:00 PM - 6:00 AM
Friday: 8:00 PM - 6:00 AM
Saturday: 8:00 AM - 4:00 PM
Chimney Doctors accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Chimney Doctors does not offer free project estimates.
No, Chimney Doctors does not offer eco-friendly accreditations.
No, Chimney Doctors does not offer a senior discount.
Yes, Chimney Doctors offers emergency services.
Yes, Chimney Doctors offers warranties.
Chimney Doctors offers the following services: Accessory Installation, Blockage Removal, Brick & Block Work, Brick & Stone Pointing, Brick Repair, Caulking, Chimney Cleaning, Chimney Covers, Tops & Caps, Chimney Repairs, Code Violation Repairs, Crown Repair, Damper Installation & Repair (Lock Top Damper Caps), Dryer Vent Installation, Fire Safety Inspections, Flue Spillage, Inspections, Installation, Leak Repair, Rain & Animal Guards Installation, Restoration Tops & Caps, Tuckpointing, Warranties & Guarantees, Waterproofing
Please see for details
Contact information
510 Pine Tops Ct, Virginia Beach, VA 23451
www.iamthechimneydoctor.comService hours
Monday:
8:00 PM - 6:00 AMTuesday:
8:00 PM - 6:00 AMWednesday:
8:00 PM - 6:00 AMThursday:
8:00 PM - 6:00 AMFriday:
8:00 PM - 6:00 AMSaturday:
8:00 AM - 4:00 PM