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ATLANTIC GLASS & MIRROR

Glass and Mirrors, Doors, Windows,

About us

We are a family owned business and have been around for over 20 years. We strive to do the best job we can at a resonable price and will not be happy unless the customer is happy. Thank You

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

CUSTOM MIRROR & GLASS WORK OF ALL TYPES, shower doors, storefronts

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
0%
2
9%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-22 of 22 reviews

Robert W.
11/2017
5.0
glass repair
  + -1 more
Everything was perfect!
Description of Work: Special order glass for coffee table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mike Y.
11/2015
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
10/2015
2.0
glass repair
  + -1 more
unknown
Description of Work: I called to schedule an appointment to have a shower door adjusted and a bathroom mirror reset. The repairmen examined the door and said the door would need a new hinge, which they would order. A month later I called Atlantic Glass to check on the hinge and was told it was ordered but had not yet arrived. I called again two months later and was told that they had no record of the order or the repairmen's visit. Beyond frustrated with Atlantic Glass.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ATLANTIC GLASS & MIRROR
Mr Banis. I am sorry to hear of the problems you had getting your job completed. I assume that I am the original repair man you spoke of. I was not aware of the problems with the job and would love the opportunity to correct the lapse. If you would like, I would love to come take another look. Please call 4916477 and ask for John. If I am not in, leave a message and I will call you back. Again, I apologize for the problem.

J. A.
10/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: date of service 09-10-15 cost of service 1200.00$
Rating CategoryRating out of 5
Yes, I recommend this pro

Mitchell S.
06/2015
5.0
doors, glass repair
  + 0 more
The gentleman that came over to take the measurements for the glass shower door also took measurements for some glass tabletops we wanted. He was courteous and professional. The installers showed up two hours late because of some issues at a previous appointment but were apologetic and did a great job installing our glass shower door. The glass tabletops they brought with them were supposed to be 1/4" but instead were 1/8". They called and confirmed they had the wrong size and Atlantic delivered the correct size a few days later. The mirrors the cut down for us we dropped of and picked up ourselves. They have been helpful and informative everytime we've used their services.
Description of Work: Installed glass door on new shower, supplied glass tabletops, cut some mirrors down to a smaller sizes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$600

Richard W.
06/2015
5.0
doors, glass repair
  + 0 more
Michael stood out from the others. Professional, timely, and a touch of witty. It was a pleasure to meet him and let him finish off our master bath.
Description of Work: Custom shower door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William B.
06/2015
5.0
glass repair
  + -1 more
Was completely satisfied.
Description of Work: Made bathroom vanity mirrors to dimensions specified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Shermaine J.
12/2014
5.0
glass repair
  + -1 more
unknown
Description of Work: Prepared sheets of glass for a china closet. They did a great job. They even re-cut the two sheets into thirds when I discovered that that was necessary to fit them in the china closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

James E.
12/2014
5.0
glass repair
  + -1 more
I was very pleased with the work performed by Atlantic Glass and Mirror. They were very professional from the very first appointment where accurate measurements were taken. The quote came in $100 lower than my other estimate and the estimator was much more professional and seemed to know the business better. The first time they came out, the realized that they needed to order a special tool in order to remove my glass panel because of where the screws were located. They came out again a few days later and had the panel replaced. Cleaned up thoroughly when they were done. Always respectful.
Description of Work: Replaced a glass panel in my sun room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sandra F.
06/2014
2.0
glass repair
  + -1 more
called Atlantic Glass to find out about having a mirror cut down in size. Yes, they offered the service, no I did not need an appointment. If I brought the mirror in and someone else was in the shop to help her it could be done while I wait. However, most likely I would need to pick it up the next day or so. The next day I drove the 15 or so miles to the shop only to find a different story when I arrived. The shop is open during the day but no one doing glass work is back until after 4. (A detail that would have been nice to know). The HUGE problem though-I could leave the mirror, but I could not get any help getting it into the shop. If I couldn't get it in myself-then I could come back after 4. What a huge waste of time! By the way, the woman who was in the shop that morning, was the same woman I spoke to on the phone!
Description of Work: Ultimately, nothing!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from ATLANTIC GLASS & MIRROR
We are sorry for the communication breakdown reguarding our table guy. Typically we have personal there all day long. If you still need the glass cut down, we would be happy to at no charge. Again, sorry for the mix up.

Stefan S.
06/2014
1.0
glass repair
  + -1 more
I asked for and was provided an estimate to replace a cracked storefront glass. It was for $456.68. I had 2 other estimates for the same job. One came in at $309 and the one at $291.50.
Description of Work: provided an estimate.

Rating CategoryRating out of 5
value
1.0

$456.68

Response from ATLANTIC GLASS & MIRROR
We at Atlantic Glass and Mirror try to provide a fair and honest estimate to our customers. Your estimate involved removing the old and broken glass from your storefront and replacing it with new, tinted safety glass to. Tinted safety glass can be expensive. We only hope the other quotes were for the same type of glass. Thank you for the opportunity to provide you with a quote and we hope you were able to get your window taken care of.

Donald H.
05/2014
5.0
doors, glass repair, replacement windows
  + 1 more
Ray came over and gave me a fair price on a 4x8 storefront window. Only issue was with the coming and going. Had to call to see if he had completed the scope of work from what had been discussed. Very personable and I'd use him again even with the lack of communication.
Description of Work: Replaced commercial window and hung door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,230

debbie M.
02/2014
4.0
replacement windows
  + -1 more
They did the work, but I wasn’t really impressed with the windows. However, their price was reasonable.
Description of Work: I have used Atlantic Glass & Mirror for windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

rich L.
01/2014
5.0
glass repair
  + -1 more
During our move, one of the glass shelves to our china cabinet broke. My wife measured the space needed and I ordered it. The price was very reasonable and the service was friendly and prompt. Unfortunately, after I picked it up and tries to place it in the cabinet, it would not fit. Turns out, my wife did not measure correctly and it was too big. I called Atlantic to buy another piece and after explaining the situation, the salesperson told me to remeasure and bring in the pice they had already cut. In short, they resized the piece overnight and did't charge us a thing. Their outstanding customer service and quality work will bring me back the next time I need any glass work. Thanks!
Description of Work: Created custom glass shelf for a china cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ric F.
10/2013
5.0
glass repair, replacement windows
  + 0 more
A bit pricy but the work was fine.
Description of Work: Replaced a broken pane of glass and security film.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$358

Merrill L.
01/2013
5.0
glass repair
  + -1 more
Called to advise expected door arrival from mfg. Called to say we're expecting it earlier. Called to say it go there early and confirmed install date. Arrived on time and completed the door install nicely.
Description of Work: Steam shower door install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

GINO B.
12/2012
4.0
glass repair
  + -1 more
I was not in the room to witness the install, but I assume the glass door was already pre-drilled with the hinge holes and openings for the door handles. If the lower hinge were an inch higher from the floor, this would have straddeled the tile joint and most likely not have cracked ( in my opinion). The installers were very nice, told me I had a year warranty on the door should anything unusual pop up and left my home as clean as they found it. They most certainly sell a nice door, but it takes precision-like finess to do the install and follow up with high quality workmanship. UPDATE: 02/08/2013 after John , the owner saw my review, he called back to make sure all would be taken care of. His response was quick and sincere as he scheduled another crew ( more talented and obviously better equipped) to come out and rehang the door after the tile was repaired. He never got my previous messages as to the poor job the first crew did but he made good on his promise and the rehung door on the new un-cracked tile is first rate. This is the type of results you get from Angies List contractors will encourage me to call them again should I need their services.
Description of Work: I recently had a bathroom remodeled and was in need of a shower door. Aftervisiting the big box stores, I decided this would be a custom job and sifted thru various Angies list vendors. Atlantic Glass had good overall grades and recommendations so I contacted them for an estimate. I met with ( I think) Mr brown who came over , wrote up an estimate for a custom heavy frameless shower enclosure with 3/8 " clear tempered glass and with oil rubbed bronze hardware. A few days later I emailed asking how would the price compare to a sliding glass door. I got no response and called again getting a voice mail, asking the same thing. I then got an e-mail with the requested info. I then decided to go with the more expensive frameless door. I stopped by their office ( 11/02/2012), put half down and was told I'd be contacted with respect to scheduling within 2-3 weeks . On the 21st of November, I still had no word so I called & e-mailed asking if there was an istall date. I received a call back the next day with the scheduled day of 11/30/2012. The guys showed up and promptly began to install the door. After 1.5 to 2 hrs I was summoned tot he bathroom to give it my approval. The door did look great and the fit, material, and quality were spot on. They did however, crack the tile at the lower hinge , which they acknowledged. I was told it was sealed properly and that the hinge screws were well seated into the wall stud. With no remorse or suggestion for repair, they blew it off as if 'this happens alot' and even suggested I should leave it alone since repairs would eventually just cost me more money. I emailed them back on Dec 1, asking them what recouse did I have if I wanted this tile repaired and was never answered. This left a bad feeling with me and as a result give them a B rating ( almost a C for poor communication through out) and will probably not use them again. The door itself is quite nice but the lower hinge with its top screw, went right threw the joint cracking the tile in 2 places.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,148.38

Robert T.
11/2012
5.0
glass repair
  + -1 more
It went great,and looks even better. We visited the Atlantic glass show room before we called for an estimate and were impressed by the welcome and attention while there. The estimator arrived at the date and exact time agreed upon. He did extensive measrurements and listened to all of our comments and desires. When we received the estimate several days later, we agreed upon price and terms with an installation date approximately three weeks away with a call for exact arrival time day before installation. Unfortunately, one of the glass panels arrived broken and installation was slipped one week. Day before installation, we received a call and were given a time. Two young gentlemen showed up, actually a half hour early which was fine with me. These guys were great. Not only were they very friendly, they were extremely professional and really knew how to install the product. We were told that installation could take up to four hours, but actual time was half of that. When they were done, they called us in and showed us their work. It looked great, and the installation was outstanding. Will use them again when the occassion comes up.
Description of Work: Order and installed one large beleved mirror and glass to enclose our renovated bathroom. This included a glass panel for the knee wall, glass panel for the shower opening and glass shower door, all custom made for our shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Deanna V.
05/2012
4.0
doors, glass repair
  + 0 more
When Julie called (April 2nd) a week after John came out she had my estimate. I immediately gave her my visa card number for the full amount and she said it would take about a 1.5-2 weeks for the glass to be installed. A week later (April 9th) she called again asking me to come in and confirm the S shape. She again said it would be 1.5-2 weeks till install. April 30th I called to inquire about my glass. Heather said it came in that day and we set up the install for May 3rd. She said the installers would be here between 8:30am-9am. The installers showed up at 9:15am and after an hour they announced the glass was cut incorrectly and left. I immediately called Julie who said she would call the manufacturer and get back to me. On May 8th I had heard nothing and called again, this time demanding either a full refund or a partial refund with a promise of install by May 18th. The owner called me and refunded some of my money and sure enough the glass was installed before my deadline date. Even though we had these hiccups I still had a good experience with Atlantic. They were always courteous and polite. Even when I asked for my money back there was no yelling or refusal, they remained professional. That's what I look for in a company; good customer service and some kind of refund when things go wrong. I will use them again despite these issues.
Description of Work: Called Atlantic Glass to price out putting and S shaped glass door in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,650

Tara C.
11/2010
5.0
glass repair
  + -1 more
Wonderful experience with this company. Our shower doors had to be custom-made because of the slant in the roof/wall of the bathroom. I ordered the doors two weeks in advance and they were completed in the alotted time frame. The installation was quick and complete (there were no "loose ends" left for me to tie up). I felt the price was reasonable for the service that was performed and I would definitely recommend this company to friends or family.
Description of Work: Glass doors were custom made and installed to enclose our shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Sandra E.
02/2010
5.0
glass repair
  + -1 more
I have been taking my "odd" jobs to Atlantic Glass and Mirror for more than 5 years. I buy different tables and end tables and chests and ask them to custom-cut glass covers for everything. Not only do they do the job PERFECTLY, they do it FAST! I LOVE ATLANTIC GLASS AND MIRROR and will ALWAYS take my special requests to this company. I appreciate a business that cares about doing a job to near perfection in a timely manner!
Description of Work: I brought in a paper template for a piece of glass to be cut to cover the top of a chest. It is an odd shape and they were able to get the job done within 24 hours! At a great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

FIJI W.
09/2007
5.0
furniture repair
  + -1 more
I am very pleased with the quality of their work. They are quick and friendly. They have improved their service tremendously over the past year and their prices are still very reasonable. I absolutely recommend them.
Description of Work: My outside glass patio table broke into 2 pieces. I took the broken glass over to their shop so they could cut it into two 20 inch X 24 inch panels and used them for my coffee table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    1720 VIRGINIA BEACH BLVD, Virginia Beach, VA 23454

    WWW.ATLANTICGLASSANDMIRROR.NET

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Doors,
    Windows,
    Furniture Refinishing and Repair,
    Skylights

    FAQ

    ATLANTIC GLASS & MIRROR is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    ATLANTIC GLASS & MIRROR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ATLANTIC GLASS & MIRROR offers free project estimates.
    No, ATLANTIC GLASS & MIRROR does not offer eco-friendly accreditations.
    No, ATLANTIC GLASS & MIRROR does not offer a senior discount.
    Yes, ATLANTIC GLASS & MIRROR offers emergency services.
    Yes, ATLANTIC GLASS & MIRROR offers warranties.
    ATLANTIC GLASS & MIRROR offers the following services: CUSTOM MIRROR & GLASS WORK OF ALL TYPES, shower doors, storefronts

    Contact information

    1720 VIRGINIA BEACH BLVD, Virginia Beach, VA 23454

    WWW.ATLANTICGLASSANDMIRROR.NET

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed