Ace Home Improvements

Handyman Services, Siding, Doors,

About us

Veteran Family Owned 32+ years, Angie's Super Service Awards 2012-13-14-15-16 -17-18-19-20- 21-22 & 23. LIFETIME Warranties, VA Class "A" licensed, PERFECT 5 Star Google Rating, A+ BBB Member with ZERO complaints, All major credit cards accepted, 10% Off Up To $1000.00 for Angie's List Members, Senior Citizen, Military, Health & Government Employees (at time of first visit only), LIFETIME WARRANTIES including workmanship on most products offered including HURRICANES. Thousands of happy customer references ... FREE ESTIMATES ... "Highest Quality at the Fairest Price" ... Entry doors, french doors, sliding glass doors, vinyl siding, vinyl trim, vinyl soffit, vinyl siding repairs, vinyl trim repairs, seamless gutters, roofs, flat roofs, roof repairs, roof ventilation, replacement windows, windows and doors, vinyl windows, siding, siding and windows, siding repairs, add-ons, room additions, room additions, sun-rooms, porches, screen porches, garden windows, handyman, handyman services, handyman repairs, roof leak repairs, leaky roofs, roof repairs, roof ventilation, roof vents, gutter repairs, gutters, gutter guards, leaf guards, railings, vinyl railings, decks, handicap ramps, window leaks, door leaks ... WE ARE YOUR EXTERIOR EXPERTS ... Check out our work in this short video: https://youtu.be/rayLqHpVW2w

Business highlights

39 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Veteran Family Owned 32+ years, Angie's Super Service Awards 2012-13-14-15-16 -17-18-19-20-21 & 22. LIFETIME Warranties, VA Class "A" licensed, A+ Rated BBB Member ZERO complaints, All major credit cards accepted, 10% Off Up To $1000.00 for Angie's List Members, Senior Citizen, Military & Government Employees (at time of first visit only), LIFETIME WARRANTIES including workmanship on most products offered including HURRICANES, Thousands of happy customer references ... FREE ESTIMATES ... "Highest Qualities at the Fairest Prices" ... Entry doors, french doors, sliding glass doors, fiber cement siding, vinyl siding, vinyl trim, vinyl soffit, vinyl siding repairs, vinyl trim repairs, seamless gutters, roofs, flat roofs, roof repairs, roof ventilation, replacement windows, windows and doors, vinyl windows, siding, siding and windows, siding repairs, add-ons, room additions, room additions, sun-rooms, porches, screen porches, garden windows, handyman, handyman services, handyman repairs, roof leak repairs, leaky roofs, roof repairs, roof ventilation, roof vents, gutter repairs, gutters, gutter guards, leaf guards, railings, vinyl railings, decks, handicap ramps, window leaks, door leaks ... WE ARE YOUR EXTERIOR EXPERTS ... Check out our work in this short video: https://youtu.be/rayLqHpVW2w

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8278 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
4%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 201-225 of 278 reviews

Kathy B.
05/2021
5.0
handyman service, replacement windows
  + 0 more
Good job and fast service
Description of Work: Windows, new screens
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ace Home Improvements
It was a pleasure working with you. Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us ...

Ron G.
10/2020
5.0
gutter repair
  + -1 more
Replacement Gutters
Description of Work: I would like to say I misunderstood Ace home improvement company when i gave them a bad review! I was wrong I might of been confused of who was calling who back! The owner was very apologetic which I was too ! It happens in this busy world and even though I got my work done by someone else I’ll still give them a chance again to do work on my house due to him being sincere and honest.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ace Home Improvements
Thanks for your understanding. We look forward to working with you in the future.

Matt W.
08/2020
5.0
decks, picture framing
  + 0 more
Deck rebuild
Description of Work: The team was very professional and worked through tough weather conditions to get the job done on time. The project turned out great; no complaints. Strongly recommended.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us ...

Gary T.
07/2020
5.0
decks
  + -1 more
rebuild large deck and front porch
Description of Work: Great job Very happy with the final product Rob and his crew started ahead of expected date and finished prior to planned date They were meticulous in framing a complex deck and made numerous accurate diagonal boards They were easy to work with and responsive to our needs and changes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us ...

camille D.
09/2019
5.0
roofing
  + -1 more
Very professional work done.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,408

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us ...

Preston B.
09/2019
5.0
handyman service, doors
  + 0 more
Great, Mark did a great job
Description of Work: Wrapping front door

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us ...

Jean B.
05/2018
5.0
handyman service
  + -1 more
Very well. The house looks great!
Description of Work: Replace shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us ...

Jaclyn F.
12/2012
5.0
remodeling, handyman service, siding, replacement windows
  + 2 more
The process was smooth and finished quickly!
Description of Work: Repair to home after severe weather damage to siding and window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us.

Mickey M.
11/2012
4.0
handyman service, siding
  + 0 more
The only issue I had is it was a little hard to get a hold of them initially. I had to call and leave three messages, but at least they called me. Other Handyman I left messages with never even called back. Once the work started they were very quick, efficient and honest. I couldn't take time off one of the days so, I went home and unlocked the door for them (They needed access to the back yard because, my neighbors have blocked off the exits to our units), and when they were done they cleaned up and locked up the house. I would definitely hire them again.
Description of Work: Replaced the wood soffit front in back with new siding, replaced gutters, replaced broken siding, covered Chimney with siding, and finished siding remaining places on house that needed it, they also replaced some existing siding that was improperly installed by another company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us.

david W.
11/2012
5.0
gutter repair, handyman service, siding
  + 1 more
Joe and his crew arrived when they said they would. After the job was complete, Joe walked the entire house with me to address any concerns. Joe was professional from start to finish. A very positive experience overall.
Description of Work: Vinyl siding, gutters and handyman.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us.

Carol S.
10/2012
1.0
handyman service
  + -1 more
I called ACE. Another company contacted me and claimed to be from ACE. He gave me a very high estimate. I did not use him.
Description of Work: Although I contacted Ace, someone from a different company called and provided a very high estimate. Since it appeared that Ace referred by call out to anther Handyman, I did not use him. I was disappointed that I could not get in contact with Ace.
Rating CategoryRating out of 5

Response from Ace Home Improvements
Our company did not do that type of work. We were just trying to get you someone who might be able to help you with your project. Please don't hold our company accountable for another company you don't like. Thank you for your consideration in this matter.

Karen D.
07/2012
5.0
gutter repair, siding
  + 0 more
Went well. Some small issue, but very willing to fix them.
Description of Work: Siding and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,578

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us.

Ronald G.
06/2012
5.0
gutter repair, handyman service, roofing, siding, replacement windows
  + 3 more
The work was done excellently Joe the headman, did a great job explaining & installing & fashioning the material. I'm very pleasant with the result to this old house. Beautiful work.
Description of Work: Vinyl siding, roof shingles, windows guttering, trimming, handyman work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Response from Ace Home Improvements
Angies Member .... Ace Home Improvements thanks you for your business. Please keep us in mind for future projects and tell your friends about us.

Johnny G.
04/2012
5.0
doors, handyman service
  + 0 more
The crew from Ace Home Improvement was on time and completed the work in a timely manner. I was very impressed with the quality of the work. The crew performing the work was polite and very nice. I think the price was reasonable for the amount of work that had to be done.
Description of Work: Remove 2 steel doors - family room and garage side door. Install 2 steel doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Ace Home Improvements
It was our pleasure to work for you and your family.

Lionel P.
04/2012
5.0
handyman service, siding
  + 0 more
Same day service, courteous, and went above and beyond. The work looks excellent! Very happy!
Description of Work: Replaced aluminum trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Ace Home Improvements
It was our pleasure doing business with you ..... Please tell your friends about us ....

Robert L.
03/2012
4.0
handyman service
  + -1 more
When I called Ace Home Improvements to ask about an estimate not only did he match my lowest estimate price over the phone but they were able to come right out that same evening to get started. It only took several hours to actually complete the job and they were professional and friendly. The worker even helped me out with another minor problem I was having on something else while waiting for the plasterer to arrive at no charge. I would recommend this company for any handyman work. A couple of days after the work was completed I even received a phone call from the company to check to see if I was completely satisfied with their work and their people. A good way to run a business.
Description of Work: I had a folding stairway installed in the attic of my home. The opening was just a square hole that I had to use a step ladder to gain access. The opening was not long enough to add a stairway and the ceiling had to be cut, reframed and replastered. They did a great job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Ace Home Improvements
Thank you for the business ..... Please refer us to your friends and keep us in mind for future work .....

michael M.
02/2012
5.0
handyman service, contractors, replacement windows
  + 1 more
This company did a great job from start to finish. Would highly recommend to others.
Description of Work: Ace Home Improvements installed new interior trim to my windows and doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business.

michael M.
02/2012
5.0
concrete repair, decks, doors, remodeling, gutter repair, insulation, siding, sunrooms, replacement windows
  + 7 more
Ace Home Improvements did a wonderful job from start to finish. They were punctual, professional and very polite. We would highly recommend them to others.
Description of Work: This company remodeled my entire house and did a wonderful job. They installed a new deck by my pool with a porch roof, new doors, vinyl siding with insulation, new windows, cement driveway/slab and seamless aluminum gutters with downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Ace Home Improvements
Ace Home Improvements thanks you for your business. We truly enjoyed working with you and your family on this project.

michael M.
02/2012
5.0
concrete driveways, remodeling, handyman service, masonry, roofing, skylights
  + 4 more
Company did a great job above and beyond expectations. We would highly recommend them to others.
Description of Work: This company remodeled my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Ace Home Improvements
It was a pleasure doing business with you and your family.

Suzanne P.
11/2011
5.0
concrete repair, decks, doors, remodeling, gutter repair, handyman service, insulation, masonry, roofing, siding, replacement windows
  + 9 more
Ace Home Improvements did a wonderful job from start to finish. Their installers were courteous, punctual and very professional. This company went above and beyond all aspects of this job. I would definitely use them for future work and will refer them to friends for their home improvements.
Description of Work: Ace Home Improvements remodeled my whole house. My house went from ugly to absolutely BEAUTIFUL....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,800

Sandra P.
11/2011
5.0
handyman service, roofing
  + 0 more
The services provided were great start to finish. He explained everything & let us see the work as he was completing it.
Description of Work: Repair roof, took tiles off & replaced metal, roof tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Ace Home Improvements
It was a pleasure doing work for you Member. Please refer us to your friends and keep us in mind for future work.

Anita A.
10/2011
1.0
concrete repair, handyman service, masonry, replacement windows
  + 2 more
DO NOT HIRE THEM FOR WINDOW INSTALLATION, CONCRETE BEING POURED AROUND THE POOL AND DRIVEWAY. I had two sets of brick steps poured and got verification from several building contractors that they did a really bad job. They promised when I hired them that they would clean up after themselves, which they did not do. they asked for a list of maintenance jobs I would like to be done before they left. The property was left uncleaned and the list I gave them was not completed. When I would ask them why things were not being done or done properly, I was given a lot of excuses & delay tactics were used. This company is part of the Better Business Bureau with an A+ rating but I do not see how someone who does this kind of work is rated that highly. Another thing is that they do not see anything wrong with their quality of work and I find that to be a really big problem. I am not satisfied with the entire job, company or workers so I am seeking legal advice.
Description of Work: I hired them to install 2 double wide windows, concrete poured around our pool and driveway, 2 sets of brick steps and 2 brick walls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

Response from Ace Home Improvements
City of Virginia Beach Building Inspector passed the entire job except 2 small items that home owner will not let us complete. Home owner still owes Ace Home Improvements $3495.00 but won't let us complete the work. We did several extras for no charge and still could not satisfy the home owner. The home owner went from being very satisfied to unsatisfied at the very end of the job when payment was due. There is only so much a company can do to satisfy a home owner that is unwilling. Ace Home Improvements went above and beyond to satisfy home owner and is left with a balance being owed of $3495.00 with no way to finish last two small items due to home owner unwillingness. Ace Home Improvements is the victim here not the homeowner.

Anita A.
07/2011
5.0
handyman service, contractors, replacement windows
  + 1 more
They came within a reasonable time. We are still deciding on who to use.
Description of Work: This was for windows and taking out a wall.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,625

Jaclyn F.
06/2011
5.0
handyman service, siding, replacement windows
  + 1 more
Very professional company. Foremen was punctual and very polite. Did a great job !
Description of Work: Vinyl siding repairs. Window repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685

Response from Ace Home Improvements
Thank you, it was a pleasure doing business with you and your family. Please keep us in mind for future work and tell your friends about our company. Respectfully, Steve Lyon (Owner) Ace Home Improvements....

LEONOR M.
02/2007
1.0
replacement windows
  + -1 more
Still cannot get a adequate response from anyone about status of my window replacement order. They seem to just want new business and don't care about continued customer service. When calling the number, you always get an answering machine. If you leave a message it takes days/weeks to get a response unless you are sly to say that you want a quote for new work on a new home or construction.
Description of Work: Ace originally installed all new windows back in 2000 with lifetime replacement warranty. Now in 2007 one of the windows shattered. I could never get any of my calls returned for a replacement until I left a message saying I wanted a quote for new windows then someone finally called back. They ordered a replacement window and said it would take two weeks to arrive and four weeks later, no update nor any returned calls. Their customer service is TERRIBLE!!!! Wish I went with a different company.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Ace Home Improvements
The only problem the customer had was the timeframe it took the manufacturer of the window to ship it to us, Ace Home Improvements. The installation in 2000 was done correctly. We informed the customer that when the sash came in we would install the sash free of charge, that is what we did. Again, no issues with work done, just the timing on the manufacturer.

Contact information

5629 Normandy Ave, Virginia Beach, VA 23464

http://www.acehomeimprovements.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705020361
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Siding,
Doors,
Windows,
Decks and Porches,
General Remodeling,
Roofing,
Gutters,
Chimney Caps,
Framing,
Deck Maintenance,
Interior Painting

FAQ

Ace Home Improvements is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Ace Home Improvements accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ace Home Improvements offers free project estimates.
Yes, Ace Home Improvements offers eco-friendly accreditations.
Yes, Ace Home Improvements offers a 10% senior discount.
Yes, Ace Home Improvements offers emergency services.
Yes, Ace Home Improvements offers warranties.
Ace Home Improvements offers the following services: Veteran Family Owned 32+ years, Angie's Super Service Awards 2012-13-14-15-16 -17-18-19-20-21 & 22. LIFETIME Warranties, VA Class "A" licensed, A+ Rated BBB Member ZERO complaints, All major credit cards accepted, 10% Off Up To $1000.00 for Angie's List Members, Senior Citizen, Military & Government Employees (at time of first visit only), LIFETIME WARRANTIES including workmanship on most products offered including HURRICANES, Thousands of happy customer references ... FREE ESTIMATES ... "Highest Qualities at the Fairest Prices" ... Entry doors, french doors, sliding glass doors, fiber cement siding, vinyl siding, vinyl trim, vinyl soffit, vinyl siding repairs, vinyl trim repairs, seamless gutters, roofs, flat roofs, roof repairs, roof ventilation, replacement windows, windows and doors, vinyl windows, siding, siding and windows, siding repairs, add-ons, room additions, room additions, sun-rooms, porches, screen porches, garden windows, handyman, handyman services, handyman repairs, roof leak repairs, leaky roofs, roof repairs, roof ventilation, roof vents, gutter repairs, gutters, gutter guards, leaf guards, railings, vinyl railings, decks, handicap ramps, window leaks, door leaks ... WE ARE YOUR EXTERIOR EXPERTS ... Check out our work in this short video: https://youtu.be/rayLqHpVW2w

Contact information

5629 Normandy Ave, Virginia Beach, VA 23464

http://www.acehomeimprovements.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM