Absolute Moving Company has been in business in the Hampton Roads area since 1988.
Business highlights
27 years of trusted experience
Services we offer
Packing Boxes Free Estimates (Office or Homes) Move House Contents Move Storage Units Load Pods or Smart Boxes Move Hot Tubs Prepare and Move Pianos and Organs Offices and Commercial Specialists Home Staging Help Picture Boxing
We paid for 3 men for 2 hours worth of moving they arrive on time and worked very fast. They didn't damage anything and were very polite and professional. I would definitely recommend them.
Description of Work: Moved items into new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Ann T.
04/2015
5.0
moving companies
+ -1 more
This was the fourth time I've used Absolute Moving. Every time they've been very professional and affordable. They were recommended to me by a friend 15 years ago and I'm still grateful. Each move, including this (hopefully) last move went very smoothly, no surprises, no damages. Getting the move date set up and the cost quote were very easy and quick. Customer service is friendly and efficient. The moving crew showed up right on time, calling ahead to give me an ETA as soon as they were on their way. They worked quickly and efficiently, no monkey business. They were respectful of me and my things and were very friendly. Nothing was damaged in any way. I could write the very same review of each and every time they've moved my home. I would highly recommend these folks - they've made every move less stressful for me.
Description of Work: Household move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Paul C.
03/2015
1.0
moving companies
+ -1 more
Set up an appointment on 3/12/15 to meet at home for an estimate on 3/17/15 at 9am. Rick called at 7:30am the morning of the 17th to state he couldn't make the appointment that day and rescheduled for 9am the 18th. I understand "life" happens so I was ok with the initial rescheduling. On the 18th he called at 9am to tell me he wouldn't be at my home until 9:30-9:45 at which time I cancelled the appointment altogether. For me, arriving when you say you're going to arrive is very important for a contractor, especially when the contractor chooses the date and time. It usually sets the tone of what the rest of the project is going to be like. Calling at 9am to let me know you're running 30-45 minutes late to an appointment set for 9am is unacceptable.
Description of Work: Set up an appointment on 3/12/15 to meet at home for an estimate on 3/17/15 at 9am. Rick called at 7:30am the morning of the 17th to state he couldn't make the appointment that day and rescheduled for 9am the 18th. I understand "life" happens so I was ok with the initial rescheduling. On the 18th he called at 9am to tell me he wouldn't be at my home until 9:30-9:45 at which time I cancelled the appointment altogether. For me, arriving when you say you're going to arrive is very important for a contractor, especially when the contractor chooses the date and time. It usually sets the tone of what the rest of the project is going to be like. Calling at 9am to let me know you're running 30-45 minutes late to an appointment set for 9am is unacceptable.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
1.0
Yes, I recommend this pro
Response from ABSOLUTE MOVING COMPANY
Unfortunately I was stuck in traffic on the second day on 64. The great thing is... I always call. :) This guy was all the way on the other side of Chesapeake off 664, so getting there was a 45 minute trip with no traffic. I am sorry I was late and I must have said I was sorry 5 times, but the guy told me "no way he's hiring us". I am very easy to get along with, so I'm not sure why he wouldn't let me come out.
Anne P.
03/2015
5.0
moving companies
+ -1 more
These guys were great! I called for a quote and Jeff was good on the phone and explained his services to me and prices. They were right on and no last minute changes were made. The team called my Monday morning to let me know they were on their way. A three man crew arrived and they were very polite, professional and handled all of my furniture with care and did not damage the house or scuff walls when they moved me in (and the stairway is pretty narrow). It took them three hours - and they hustled the complete time they were there. I highly recommend them!
Description of Work: Unloaded a 26 foot moving truck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Andrew A.
01/2015
5.0
moving companies
+ -1 more
Rick and his team was excellent! They did a fantastic job moving our household goods. Can't say enough good things about them. By far the best moving company that we have encountered (We have moved 4 times in the last 3 years). Special thanks to Mark, Brandon, Albert, T.J. and Corey. You guys are very professional! We will definitely use them again, and will recommend to everyone that we know. Thanks!
Description of Work: Move household goods from Ghent to Ghent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,255
Alice O.
10/2014
4.0
moving companies
+ -1 more
We chose Absolute based off Angie's List and because they had a large truck and team to complete our move in less time than other companies quoted us. They were priced higher than other companies, but timeliness was important to us so we decided to hire them. We asked to receive the 10% off they were offering for Angie's List members and they said they wouldn't honor the coupon because they didn't consider the Peninsula "local". We argued that that wasn't stated in the coupon so they ended up giving us the discount. The move itself went fine and they were fast. Unfortunately, one of our items was really damaged and even though we purchased extra liability insurance through them they wouldn't fix it and claimed that it was broken prior to the move...even though we are positive it wasn't. Other items were damaged as well, not significantly, but there were scratches, gouges, and oil stains on our furniture. Jeff said that he would have a repair person contact us an nobody ever did. We emailed Jeff to tell him that we were not happy and he never responded. Finally after several weeks passed we said we would accept the $100 back for the liability insurance we purchased so we could fix the broken item ourselves. They refunded us the insurance money but the overall customer service was not good and made an already stressful situation worse. I'm very disappointed and wish we would have used a different company.
Description of Work: They moved our household from Hampton to Yorktown.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$2,000
Response from ABSOLUTE MOVING COMPANY
The item that he is referring to was a rowing machine that was in his garage. It was leaking all over the floor from a water cylinder that was the main part of the machine. The head crew leader, Mark, told the customer that is was leaking and he said "don't worry about it, throw it in the truck". We loaded it up and delivered it like normal. He called several days later to complain about the leak saying it was our fault and we caused the leak to be worse by not keeping the machine oriented in a certain way. We explained that the unit was already damaged and we couldn't be responsible for it getting worse. He refused to take that answer, and kept complaining to the point we offered his $95.00 back for the additional insurance. I feel this was more than fair since the damage was already there. On his initial contact we told him we couldn't do 10% for Angie's List for his particular job because his house was 40 miles from our shop in Yorktown. Plus it cost 25% more to do his job since we had $70.00 more dollars in fuel and 10 more man hours of work just to get to his house in Yorktown (and back). He wasn't happy at all with our answer and complained until we gave in. He wasn't exactly an easy customer from the beginning, but we did our best to accommodate him. After all was said and done, we refunded his $95.00, plus took of 10% for the entire job and spent way more money to do his job than we made. If I had a re-do on this one...LOL
Judith G.
10/2014
5.0
moving companies
+ -1 more
From my first contact with this company to the last, their services were exemplary. Jeff, the owner and general manager came to the house and gave me an estimate for packing and moving. He was very thorough and answered all of my questions about the services that I needed. We set up a day for packing and then another day for moving. Just as promised the Packers arrived at 8:30 in the morning worked steadily, were focused and did a wonderful job of packing. On the actual moving day, movers arrived at 8:30 and, again, were professional, focused and took great care with our belongings. It is to their credit that they moved everything from a four bedroom house, Including a medium grand piano, and absolutely nothing was broken or damaged. This company is a class act, and I would hire them again pr recommend them to anybody who asks me.
Description of Work: Packing and Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Brian P.
08/2014
5.0
moving companies
+ -1 more
Absolute's crew, led by Mark, handled our belongings with care, placed them where we wanted them ? both in the storage facility and in our new apartment ? and did so with a surprising (and welcome) amiability. There was some confusion about the final charge ? it was $100 more than the written estimate. When I called head honcho Jeff, he told me he would refund that amount. No fuss, no muss, just professionalism.
Description of Work: Absolute moved us from Hampton, Va., to Richmond, with a stop at self-storage facility along the way.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,345
Marie C.
08/2014
5.0
hauling services, moving companies
+ 0 more
It went very well. Three men showed up on time. They were very respectful and strong men too! Each one carried out pieces with no trouble at all. They were quick too and very careful. The next stop was to the storage unit. My husband was to meet them there. It was a few streets away. As they left my house, the truck broke down up the street from me. Albert, the lead guy ran back to my house in the pouring rain to let me know they called for another truck to meet my husband at the unit and if need be to transfer our things to another truck. Albert assured me that we were off the clock and they would get to the other house ASAP. About an hour later, the trucks were at the new location.....they unloaded and put the pieces where they needed to go. They were true to their quote and price. We would definitely recommend them and use them in the future if needed.
Description of Work: They Moved my bigger pieces of furniture and bedding from one location to another in the same neighborhood. They also swung around to our storage unit to pick up a large couch and love seat and an oak fireplace mantle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lynn H.
07/2014
5.0
hauling services, moving companies
+ 0 more
The movers were so professional. Their expertise excellent. They moved pianos and fragile antiques with ease and care. In 30 moves, this was the best company ever.
Description of Work: Move us from Zuni, VA TO Fredericksburg, VA. Long haul 17,000 lbs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Robert F.
06/2014
5.0
moving companies
+ -1 more
The three men arrived on time. They did a great job. They finished the job within the minimum 2 hour timeframe. They were very professional.
Description of Work: They moved two couches, three bookcases, and a dresser. The couch and bookcases had to be carried over the balcony.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from ABSOLUTE MOVING COMPANY
This sounds like an A+ all the way to me.
Lindbergh H.
06/2014
5.0
moving companies
+ -1 more
4 men and a truck. On time. Professional service. Excellent movers. Price was right. Would highly reccoment.
Description of Work: Moved out of storage unit to new Condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Mike K.
06/2014
4.0
moving companies
+ -1 more
The work crew were amazing. They went nonstop and worked hard. Damage was less than we would have expected. Still missing a few items but maybe they show up. Nothing major. Biggest disappointment was the level of communication. Very little before, and zero followup afterwards. No contract until the day of actual move, after all was packed. What little communication that existed was initiated by us. Would have share all of this with them instead of here, but apparently they don't care.
Description of Work: They packed us one day and moved us the next, to Williamsburg.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Marion W.
05/2014
5.0
hauling services, moving companies
+ 0 more
It went really well. We scheduled the appointment with them on 5/20- late afternoon. They arrived at our agreed time and we're extremely professional and efficient.
Description of Work: Move boxes from garage to specific rooms in the house. Moved furniture from one room to another as we unpacked and decorated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Marion W.
05/2014
5.0
moving companies
+ -1 more
The movers arrived at the stated time. They were extremely professional - did a complete walkthrough of the house before they started moving furniture and boxes onto the trunk. There wasn't a dent made in any of the furniture nor chipped paint or holes in any walls. I am elated with the job that they did. While we had already put a lot of the personal items in boxes, they prepared all of the furniture and moved priceless things onto the trunk. It was pleasing to observe the men work throughout the day. They really appeared to enjoy their job. Excellent customer service.
Description of Work: Moved me from a home that I sold in Chesapeake; to a new home in Chesapeake less than 10 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,384
Jennifer W.
04/2014
5.0
moving companies
+ -1 more
Team was great - on time, professional and polite. Would definitely use again!
Description of Work: Moved furnishings and packed goods from old home to new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
David H.
04/2014
5.0
moving companies
+ -1 more
We had a really good experience with them. They packed us both times, and they charged us like $2,500 to move us out and like $1,500 to move us back because we had unpacked most of the boxes. They were wonderful. They were friendly and helpful. They allowed us to keep us the quote they gave us for moving back even though it took us eight months longer than we were supposed to be. They honored the quote they had given us. They were also very understanding since we kept changing the date on them because we kept telling them we could move then we could not. They were the only crew that we worked with during the entire renovation of our house that did not actually screw us over.
Description of Work: Absolute Moving Company moved us out of our house so that it could be fixed. We stayed out for a year and they moved us back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Louis R.
04/2014
5.0
moving companies
+ -1 more
Everything went great! Very professional and flexible.
Description of Work: Rick and his team moved us into our new home and set up our beds, etc. Due to a timing conflict, the people who bought our old home, needed a new mover to moved them the same day. Rick took care of them without any complaints.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
didra R.
03/2014
5.0
moving companies
+ -1 more
Nothing was broken. I was very happy with all their work. They were on time.
Description of Work: They moved me previously in March 2013 and also in December 2013. They moved from my apartment and into my home. They did 7 hours of labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
LEE P.
03/2014
5.0
moving companies
+ -1 more
Absolute was wonderful. We had to move out of our house on Thursday. The buyer had her own commitments. But the apartment we were moving to wasn't ready yet. The Building Inspector hadn't issued the Certificate of Occupancy. He inspected on Thursday and everything was fine with the building. He questioned the number of parking spots!!!??? Meanwhile what were we to tell Absolute? Eventually, we asked them to store the items for a night. They did that. But we couldn't tell Absolute what to do with our belongings because of the lack of the CO. We later learned the Inspector visited again on Friday morning and then questioned the fire lanes!!?? All of this should have been resolved during the planning stage. It shouldn't have been an issue unless the builder/developer use land earmarked for parking/fire lanes for something else. They didn't. Anyway, the CO was issued at 11:00am on Friday and we were able to tell Absolute to move us in on Friday. They eventually get here at about 2:30pm. Absolute worked with us all the way. We texted/called them and they called/texted us on an hourly basis. We greatly appreciate their efforts and flexibility.
Description of Work: Moved us from our own house to an apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Ray M.
03/2014
5.0
moving companies
+ -1 more
They did an excellent job of packing everything and making sure that our possessions were safe. They loaded the POD for transport to Florida and did a great job of that, everything arrived in good shape. They also moved some things to another residence and some other items to a storage unit. Great people to work with.
Description of Work: packed up our house and moved parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
sherry D.
03/2014
1.0
moving companies
+ -1 more
I contacted this company based on reviews from Angies List and the BBB. I setup a date and time to take off work for an estimate for 3/3/14--at 9:30am..9:30am came no one at my home. I call and spoke with one of the owners who tells me they cant make it and can give me a quote over the phone?! Why didnt they call? He said he did but had the wrong number? He offers me a flat rate of 600.00. I was so upset I advised I will call back. I called back the next day spoke with another owner who says ok Im not in the office I will call you first thing tomorrow, I said well do you have the right number he verified it with me this time..It is now 12 noon, still no call.. Very unprofessional, I will be sharing this info everywhere inlcuding my 1500 facebook friends and 1000 coworkers. I really wanted to use them based on their licenses and being bonded.
Description of Work: Nothing!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from ABSOLUTE MOVING COMPANY
The morning of 3-3-14 I tried to contact [member name removed] to let her know I could not make it to her house in Newport News. I left a message at the number listed on the estimate sheet, unfortunately her number was wrong on the paperwork. She called and I explained I was unable to come out that day to conduct the estimate, but offered an alternative by providing a not to exceed price and do the job hourly. She was immediately furious and told me don't bother. My business partner was having a procedure done that morning and I was very busy with operations and dispatch. [member name removed] was not understanding what-so-ever, and became very upset when I couldn't make it. I'm sorry she was so angry, but in certain circumstances things happen. When I tried to make it right, she was not having any of my suggestions.
Tracy R.
02/2014
5.0
moving companies
+ -1 more
I called mid-morning on a Monday and needed movers for a small local job from Ghent to Virginia Beach that afternoon or the next morning. Jeff gave me a great quote for two movers, a truck, and two hours for $250 and said no problem to schedule, and when I called back to set it up for the next morning Rick got the addresses. TJ and Sammy arrived a few minutes early, got the truck situated on a busy and narrow side street in Ghent, came inside to see what was being moved - boxes and furniture from the basement and second floor. They had it loaded within 40 minutes, got to the storage place before us, unloaded and organized the items very neatly in the unit, and finished the whole job early! Very professional, clean, friendly, and careful with our stuff! Highly recommend TJ and Sammy and will use again!
Description of Work: Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Don B.
02/2014
5.0
moving companies
+ -1 more
I'm not much for details, except to say that after I called Absolute for a quote.....the two owners came quickly....gave me a very competitive quote....which was what I paid upon completion of the move. I won't say how much....because that would be unfair to them....but it was more than competitive. Remember....this included packing EVERYTHING. Their teams were....to a man....excellent. Period. Fast....efficient....friendly....treated our furniture and equipment with the utmost care. They were always on time, or early. I couldn't ask for better teams. Packed us the first day....moved us the second day. No drama. Nothing broken. Not one thing was damaged. I would use Absolute again in a heartbeat. Well done, gentlemen. Thank you all!
Description of Work: Absolute's team completely packed and moved all of our possessions from our second floor condo in Virginia Beach to our new Ranch home in Elizabeth City, NC.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Hauling,
Storage
FAQ
ABSOLUTE MOVING COMPANY is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
ABSOLUTE MOVING COMPANY accepts the following forms of payment: Check,MasterCard,Visa
Yes, ABSOLUTE MOVING COMPANY offers free project estimates.
No, ABSOLUTE MOVING COMPANY does not offer eco-friendly accreditations.
No, ABSOLUTE MOVING COMPANY does not offer a senior discount.
No, ABSOLUTE MOVING COMPANY does not offer emergency services.
No, ABSOLUTE MOVING COMPANY does not offer warranties.
ABSOLUTE MOVING COMPANY offers the following services: Packing Boxes Free Estimates (Office or Homes) Move House Contents Move Storage Units Load Pods or Smart Boxes Move Hot Tubs Prepare and Move Pianos and Organs Offices and Commercial Specialists Home Staging Help Picture Boxing