A1 Sewer & Drain Plumbing & Water Heaters

Plumbing, Drain Cleaning, Water Heaters,

About us

A1 Sewer & Drain Plumbing & Water Heaters, a Groundworks Company, celebrating over 35 years of service! Trust, transparency, and quality service at a fair price are at the core of A-1 Sewer & Drain. We offer residential and commercial plumbing, drain cleaning, and installations for gas lines, water lines, sewer lines, and water heaters. We offer 24/7, emergency service year-round, since sewer and drain problems can arise at any time.

Business highlights

37 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Emergency Plumbing, Water Heaters Repair & Installation, Drain Cleaning, Toilet Repair, Clogged Drains, Water Leak Detection, Leaky Faucet Repairs, Back Flow Prevention, Frozen Pipes, Kitchen Fixture Installation, Garbage Disposals, Gas Leaks and Installations, Hydro Water Jetting, Sewer Line Repair & Installation, Water Line Repair & Installation

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.390 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
6%
3
3%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.3
responsiveness
4.6
punctuality
4.5

Filter reviews by category

Showing 1-25 of 90 reviews

Andrew E.
12/2024
5.0
plumbing
  + -1 more
Patrick was super helpful in analyzing our kitchen sink leak, provided options for fixing, and was professional and courteous during the visit. He notified us and arrived early, which was great with our busy schedules! Thank you!
Description of Work: Replace kitchen faucet and sprayer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carroll R.
11/2024
5.0
plumbing
  + -1 more
Danny Norman a d his crew did a PHENOMENAL JOB replacing the Sewer line underneath the slab of my house. I had collapsed cast iron piping from the original construction of the house. What should have been a lengthy process took A1's Danny Norman and crew took 3 days. They were able to free up the 3 bathrooms and kitchen that were inoperable due to the pipe damage causing a MAJOR inconvenience for a family of 5. I would definitely recommend A1 plumbing and Sewer to anyone and everyone in need of plumbing repairs and services!!! Great job fellas!!!
Description of Work: Sewer line replacement underneath concrete slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

julie S.
10/2024
5.0
plumbing
  + -1 more
This company and their technicians are fantastic. Very professional, excellent communication, knowledgeable, punctual, and service is reasonably priced. Highly recommend them.
Description of Work: Toilet leaking and replaced due to crack. Bath tub checked for leaking and access panel created to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Buddy B.
09/2024
5.0
plumbing
  + -1 more
Mike Hannan deserves a promotion! The guy confirmed the appt, let me know what time he was coming, arrived on time, communicated the issue, gave me a flat price to fix it, fixed it, showed me he fixed, and then spent a few minutes making sure I was comfortable with the work performed. He kept my house clean during the entire process and didn't track in dirt even though it was raining! 10/10 would let this guy do any future work on my home.
Description of Work: We had an issue with a bad valve in the main shower, so not hot water flowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kareem C.
09/2024
1.0
plumbing
  + -1 more
This company is not professional or trustworthy. All they do is lie. They don’t care about their customers. They have had me without hot water for over 7 days now. They know I have no hot water but yet they do not give me an update on how long it’s going to be before they come and finish the job. At this point I’m going to have to get another company to come and finish the work F1 started. I can’t even call this below average company A1!! Do yourself a favor and find yourself another company if you’re looking to get quality plumbing services!!
Description of Work: Tankless hot water conversion

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,200

Monica C.
09/2024
5.0
plumbing
  + -1 more
My technician was Jeronmy Nixon. He was able to come over to the weekend to help with plumbing repairs on my newly purchased home. He was very professional, knowledgeable, and efficient in his work. He was able to give recommendations on potential future issues. I would not hesitate to use him again.
Description of Work: Fixed toilet leaks where the water was continuously leaking from the tank to the bowl.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Monique H.
09/2024
5.0
plumbing
  + -1 more
Jeronmy Nixon was very professional, friendly, and gave us excellent service. He quickly found the source of our plumbing issue and cleaned out plumbing lines to solve the problem. I hope we never have another plumbing problem, but if we do we will be giving A-1 a call.
Description of Work: Cleaned sediment from toilet tank, and flushed outside line.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Dorothy S.
09/2024
5.0
plumbing
  + -1 more
A-1 Sewer & Drain has superb customer service. Donovan was professional and courteous. He explained everything as he went along. And tightened up all the Bolts on my toilets. Unfortunately, we did not find the location of the leak yet. We Are taking baby steps so as to avoid tearing up my floors. I would recommend them to any and all of my friends.
Description of Work: Needed to find the location of a possible leak under my concrete foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Annabella M.
08/2024
5.0
plumbing
  + -1 more
Ben Cadena from A1 Sewer & Drain called to see if I was avaliable earlier than originally scheduled, which I was thankful for; so I could go about the rest of my day. He explained what he was doing, and answered any questions that I had. He was pleasant, and efficient in the work he did.
Description of Work: Replaced internal parts of shower faucet valve.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hello! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us.

Rose M.
07/2024
5.0
plumbing
  + -1 more
I called A1 last week for a plumbing problem. Justin came over and assesed everything. Today Prince was here to do the installation. Both were very knowledgeable and professional and I found the price reasonable. I’ll be calling A1 for all of my plumbing from now on.
Description of Work: Replaced leaky faucets and pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hello! We're glad our team was able to show you a great experience and appreciate your review.

Patricia L.
07/2024
5.0
septic tank
  + -1 more
John Lewis is definitely someone that goes above and beyond for A1 Sewer & Drain. We've never needed a plumbing service before and are so grateful Angi recommended A1. John and A1 are now our "go to" for any and all our plumbing needs in the future!! 👍
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
06/2024
1.0
water heater repair
  + -1 more
A-1 Sewer & Drain installed a tankless water heater in my home in December of 2023. I have had constant problems with the unit and have called them to come fix this problem on more than 10 occasions since installing it. The unit works for a short period of time after they painstakingly reset it and then hours later shuts down. Keep in mind this unit cost me $8k to install and I have had constant problems with it. I now know this was a bad decision. I will be contacting the BBB to inform them of this situation. What I have come to find out is that A-1 Sewer and Drain installed the unit incorrectly and because A-1 installed it, other companies do not want to mess with it. With that said, A-1 Sewer & Drain seem not to have the capability to fix the mess they made. Talking to their technicians, they do not understand the problem. It seems that they are waiting for the warranty to run out so they can wash their hands of this mess. Dr. Mark A. Brown 1stSgt USMC Ret.
Description of Work: Changing conventional water heater to tankless. Now I need an expert to fix the problem that A-1 Sewer & Drain created.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$8,000

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hello. We're sorry to hear that you had a poor experience with our team. We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. We would like to learn more about your experience and discuss what we can do to make things right. A team member will be reaching out to you, shortly.

Bob M.
06/2024
3.0
plumbing
  + -1 more
Awful. If I could give a rating below 1 star, I would. If you like incompetent, over-prices, handymen posing as licensed plumbers, then this is the place for you. Not only are there prices exboritant but their service is horrendous. I would strongly recommend avoiding this company. The general manager acknowledged my complaint and apologized, and then she provided me with an acceptable accommodation. I therefore consider the matter closed.
Description of Work: Simple faucet, aerators & toilet silent valve installed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$785

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hi [Member Name Removed]. We're sorry to hear that you had a negative experience with our team. We would like to discuss your experience with you further to determine the details of this job. A team member will reach out to you soon.

Frederick O.
04/2023
5.0
water heater repair
  + -1 more
Great job, very professional service
Description of Work: Hot water tank replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Kayleigh S.
03/2023
1.0
plumbing
  + -1 more
Had a tech, Brandon, come out to look at our bathtub that wasn't draining. Very unprofessional. Complained the entire time and cussed about how hard the job was going to be. Was only in the house for 10-15 minutes before saying we had a broken pipe and quoted us over 5,000 dollars to fix. Had a different plumber come who unclogged our drain in 5 minutes with a plunger. Very disappointed in this company.
Description of Work: Clogged drain.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$225

Eric F.
01/2023
5.0
plumbing
  + -1 more
Bottom Line: highly recommend! I used Angi to find A1 Sewer & Drain and they were timely and responsive to my inquiry. They were courteous, communicative, punctual, and efficient! Drew, the technician, was personable, communicative, courteous, and super efficient. Swapped out my garbage disposal in under 30 minutes. He cleaned up after himself and quickly talked through the extra talking points. Drew is a valuable asset to the A1 Sewer & Drain team!
Description of Work: Garbage disposal replacement with a product they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Fei L.
12/2022
5.0
plumbing
  + -1 more
We needed our shower valve assembly replaced because it failed to control the temperature and had a leak. A young gentleman named Ben from A-1 came in (12/23/2022) and started working on it. He was very friendly. He respected our habit of not wearing shoes inside the house even though I told him it was not necessary to remove his shoes. While he was working, we talked about how plumbing skills were acquired and how long one needed to learn before he could become a certified plumber, soccer world cup, rockets to the moon etc. When he told me he needed to remove a piece of wood behind the drywall for proper installation, I was concerned about the structural loading issues. He quickly found another way of fixing the problem even though it must have taken him longer to finish the job that way. After checking that piece of wood later, I found him to be completely right in that no structural damage would have been done by removing that piece of wood. He did a excellent job. Both my wife and I liked this young man and his work ethic. I would recommend to anyone to use A-1 without hesitation.
Description of Work: Replacement of shower value assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ron L.
09/2022
5.0
plumbing
  + -1 more
All work performed as promised. Great job!
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P D.
08/2022
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went well. The technician helped me pickout garbage disposal and accessories, I would need from the store prior to showing up. He talked about other things to look for. He explained what the company could do.
Description of Work: Garbage Disposal replacement, hot water tank flush, shower cartridge replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Ayesha L.
05/2022
5.0
plumbing
  + -1 more
Great! New valves were installed and he put my faucet back together. Mike was very professional and kind.
Description of Work: Bathroom sink shut off vavles were replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from A1 Sewer & Drain Plumbing & Water Heaters
Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. - A-1 Sewer & Drain

Pam R.
02/2022
5.0
plumbing
  + -1 more
Went VERY well. Andrew worked to use the fixtures we had purchased and did a great job of saving us extra expense of not having to replace the entire valve. Thank you!
Description of Work: Reinstall of fixtures after tile remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hi! Thank you for taking time to submit a review about your experience with our company. We take tremendous care to provide the highest level of service possible during every project. - A-1 Sewer & Drain Plumbing & Water Heaters

Jamie W.
12/2021
5.0
plumbing
  + -1 more
They did a good job and were able to come the same day.
Description of Work: Toilet is clogged. Toilet is not flushing properly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hello! We're glad you had a great experience and appreciate your rating. - A-1 Sewer & Drain Plumbing & Water Heaters

Bob D.
10/2021
5.0
gas leak repair
  + -1 more
Excellant! Knowledgable and courteous installers.
Description of Work: Install gas line and gas range

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - A-1 Sewer & Drain Plumbing & Water Heaters

Scott B.
10/2021
5.0
drain cleaning
  + -1 more
Very smooth process from start to finish. Received call from A-1 in response to Anji request regarding slow laundry drain. Gave an estimate over the phone. Booked the appt for next day. Bert the plumber called to say she was on the way. (Yes, Bert is a woman, no judgement please). Told her the problem and showed her the clean out port. 15 mins later, pipe was snaked and cleaned out. She even stayed to watch washing machine fill and drain on highest water setting. Went above and beyond to ensure other drains worked ok too. Recommended monthly bioenzyme cleaner. Simple credit card transaction to finish. About 30 mins total. Price was a little higher than hoped, but service was definitely A-1.
Description of Work: Clean out house drain pipe

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - A-1 Sewer & Drain Plumbing & Water Heaters

RoxAnn B.
09/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Chandler Cobb was the service technician and he was extremely professional and very knowledgeable. He took the time to explain the problem and how to resolve it should it occur again.
Description of Work: Toilet Smell

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A1 Sewer & Drain Plumbing & Water Heaters
Hi! We're glad he was able to show you a great experience. - A-1 Sewer & Drain Plumbing & Water Heaters

Contact information

516 S Military Hwy, Virginia Beach, VA 23464

https://www.a1plumbers.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

A1 Sewer & Drain Plumbing & Water Heaters is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

A1 Sewer & Drain Plumbing & Water Heaters accepts the following forms of payment: Check,CreditCard,Financing Available
No, A1 Sewer & Drain Plumbing & Water Heaters does not offer free project estimates.
No, A1 Sewer & Drain Plumbing & Water Heaters does not offer eco-friendly accreditations.
No, A1 Sewer & Drain Plumbing & Water Heaters does not offer a senior discount.
Yes, A1 Sewer & Drain Plumbing & Water Heaters offers emergency services.
Yes, A1 Sewer & Drain Plumbing & Water Heaters offers warranties.
A1 Sewer & Drain Plumbing & Water Heaters offers the following services: Emergency Plumbing, Water Heaters Repair & Installation, Drain Cleaning, Toilet Repair, Clogged Drains, Water Leak Detection, Leaky Faucet Repairs, Back Flow Prevention, Frozen Pipes, Kitchen Fixture Installation, Garbage Disposals, Gas Leaks and Installations, Hydro Water Jetting, Sewer Line Repair & Installation, Water Line Repair & Installation

Contact information

516 S Military Hwy, Virginia Beach, VA 23464

https://www.a1plumbers.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM