A1 Lawn & Landscaping Service Inc

This is the 2nd time that we hired Steve and his crew to do work at our home. The 1st time he created a beautiful flower/plant bed and installed french drains to help us with standing water that we had after a road was built behind our house. He and his crew made sure everything was absolutely perfect and beautiful and his attention to detail is what made us hire him again. The 2nd time we called him and 2 other companies to give us ideas and a quote on installing a well, an irrigation system, grading, sod, french drainage for the entire home and landscaping. His price was right in the middle which we were happy about. (Trust me when I tell you that you get what you pay for-we once tried the lower price on another project with another company and we ended up paying way more in the long run.) And his ideas were way better than both of the other companies. Steve and his crew came and did everything that they said they were going to do in a timely manner and everything turned out amazing! And he was always available to take our phone calls and answer our question. Our yard is beyond perfect and exceeded our expectations!

The job went well, from the time i set an appointment for a price quote and when the job was completed. The owner kept in touch thru the whole process.

Steve and his crew was very professional and did outstanding work. Upon completion the project expectations were exceeded and Steve provided me with great maintenance instructions for my new lawn and shrubbery. The work area was completely clean upon completion. All materials used were of great quality.

Steve Nassan and A1 Lawn and Landscaping did most of the work satisfactorily, but I rated it an F overall due to unprofessional and unethical conduct as described below. 1. Overcharging for materials. Steve's original proposal included 7 yards of hardwood mulch. However, he added $127 to the final invoice for 1.5 additional yards and to "upgrade" to red oak mulch, which I never authorized. When I thought the chalet stone drainage was inadequate, he added $300 to the invoice for additional stone to correct his own deficient estimate. 2. Overcharging for labor. His proposal included "redesign of all beds," but he added $95 to the final invoice to re-position two sprinkler heads. This should have been part of the original estimate. Also, when I asked him to prune a couple of intruding branches on a neighbor's tree -- which should've also been part of his original estimate -- his added charge: $100. Ridiculous. 3. Substandard material. The raised planter he built had poor quality topsoil (almost entirely sand). Good quality topsoil should include sand, silt, clay and organic material, giving a black, rich soil mixture. When I mentioned this to him, he came back and added compost to improve the mixture, but the original topsoil mix was poor. As a professional landscaper, he would've certainly known that a near 100 percent sand mix isn't proper topsoil. 4. Adding charges to finish incomplete work. His final invoice withheld $200 for incomplete work by mutual agreement, with the understanding that it would be paid when the work was finished. When asked him to complete this work (planting a holly tree), he asked for an extra $115 to finish the job. Rather than pay more than we had already agreed to, I left this work undone. 5. Rudeness. He asked to be paid before I had a chance to inspect the work to ensure I was satisfied. When I tried to discuss the overcharges with him, verbally and by email, he was dismissive and called it "a waste of time." Otherwise, everything else was fine or with only minor deficiencies. This was an expensive landscaping job, however -- costing over 7000 dollars -- and adding hundreds of dollars in charges, using cheap materials, and treating a customer rudely is unacceptable. If you don't mind being treated badly, Steve Nassan and A1 Lawn and Landscaping might be the company for you.

Pros: - Very friendly and professional. - Quality of work performed was outstanding. - Work both began and was completed ahead of schedule. Cons: - Refused to negotiate on the price. - Indicated (before we hired him) that he would NOT perform follow-up work if we were not satisfied. - Only begrudgingly accepted the sale price mentioned on his listing from this website, and then found ways to tack on incidentals and reclaimed 90% of the discount.

I was impressed with his "on the spot" estimate. It came with a warning that the price would go up $1500 after 2 weeks. Once I called to give him the job, he showed up about 10 days later on a Monday to start (no notice, but good timing for me). He and his crew are very hard workers and are meticulous in their careful grooming and overall look of the yard. They arrived between 7:30 and 8:00 and worked all day except the 4th and last day. I didn't decide until the day they started working to get a short sidewalk replaced. He arranged that to be done that day and the job was completed that night. Overall, I'm very pleased with his work. I would recommend him for your job with the following considerations: I would recommend anybody considering him for landscape design to know exactly what they want and how many plants before the estimate. No modifications are made without extra cost and he is resistant to take back plants you decide against (don't like the look) . He gets them from Suffolk and said he really couldn't take them back (not practical). Be prepared for modification offers. This can really add up. The negative part of this experience was that I felt "nickel and dimed" on the modifications. I'll take responsibility for that but with the magnitude of this job, a little more customer consideration over the mighty $ would've made this a "straight A" experience.

Outstanding planning and execution by Mr. Nassan and his landscaping team! Yard is now perfectly manicured after a too long winter. We can also now entertain guests on our stone walled patio over looking the lake in comfort and style. Mr. Nassau used outstanding materials, and the craftsmanship was excellent. Courteous and prompt, pleasant service. Highly recommend A-1 Lawn & Landscaping if you want the job done right the first time.

I had called another company on Angie's list to come quote me, they came to look but never gave me my quote, after a week I decided to look again. A1 (Steve) had great reviews so I decided to call him; he was extremely quick and efficient, quoted me on paper in person and started the next day (this was two days before Christmas and his last job of the year--I'm sure most people aren't getting drainage issues fixed 2 days before Christmas). His crew was respectful and efficient as well. I will certainly use Steve again when I need more work done and would recommend him to anyone.

It went very, very well. He prices a little higher than his competitors, but for good reason. He's professional and knows what he's doing.

It went exceptionally well. Steve was on site most all the time and his team were professional. Steve completed the job on time and the price competitive. He is creative, yet practical and always looks out for the customer's interest. I highly recommend.

Called and made an appointment with the company. Steve was on time and gave me a proposal for the work. Worked started the following week and went very smoothly. Steve and his crew worked hard and got the job done on time. Everything looks great. Now just waiting for some rain to give it a good test.

ON TIME AND GOT THE JOB COMPLETED QUICKLY

Our Primary issue was that the saud did not take at all, th seed never took either, IT wasnt done very well. Even after his PROFESSIONAL opinion those two things didn't work out that it all didl.

Our experience with Steve Nassan (owner) and his team at A-1 Lawn & Landscaping was fantastic - now we have the yard we dreamed of having! Steve claims to have 30 years of experience in landscaping and it shows in the quality of his work. Steve explained his services and made recommendations based on our needs, wants, budget, and timeline. He kept in touch throughout the process, was easy to reach with questions, and started on time (as weather permitted). It's now been about 3 months since he completed the work and my lawn looks great. He has been quick to respond to questions after the installation and just fixed one of the sprinklers that stopped moving (defective sprinkler, not his work) and adjusted my well pump to run smoothly for free. He even left me a bag of his fertilizer to use as I do my fall seeding. I have recommended Steve and A-1 to several of my neighbors and two of them have hired him also with good results. They are not the cheapest vendor out there but also not the most expensive...but the value for your dollar is there in the great results and longevity of the work that was done. Even the owner of my lawn mowing service commented, "Of all the lawns we cut, yours is by far the best. What did you do to get it like this?" I did nothing except hire Steve and his team and make sure I turn on my sprinklers. My wife and I highly recommend A-1 Lawn & Landscaping to anyone in the Hampton Roads area that wants a great lawn. Thank you!

Excellent. Had an issue with flooding in my yard. Very easy and quick process for Steve to review and provide a quote. Crew came in and job finished in the time frame estimated. Can't say more than the work was put to the test by the heavy rains we had this week (19-21 September). Streets flooded, schools closed, and no pools of water in my lawn.

Not good. He made some excuses that where he got it from they delivered filled dirt because it's for tax purposes and some such non sense and I'm pretty sure that I got filled dirt and not top soil like I was suppose to get we're talking about thirteen big trucks loads full. I don't think I got what I was suppose to get. I probably not recommend them.

Steve and his crew showed up this morning and immediately got to work. They cleared the hedge to the ground and used a stump grinder to grind up the roots. They raked up the loose vegetation and back filled the holes with soil from the grinding process and used extra bags of soil to fill in any low spots. The whole thing took 5 hours (it was a BIG hedge!), but the end result was beautiful and exactly what my wife wanted. We are very impressed and if we ever need landscaping in the future Steve Nassan and his crew will be the people we call.

Outstanding work yet again. The drainage system is working wonderfully. Mr Nassan used a system of underground corrugated PVC like pipe that ran all the way from the front/side of the house to the lakeside bulkhead where he installed a pop up relief valve that dumps the collected rain water into the lake. The past few weeks have been an excellent test for this system. No more large lake between the homes following a heavy rain.

Outstanding work yet again. The drainage system is working wonderfully. Mr Nassan used a system of underground corrugated PVC like pipe that ran all the way from the front/side of the house to the lakeside bulkhead where he installed a pop up relief valve that dumps the collected rain water into the lake. The past few weeks have been an excellent test for this system. No more large lake between the homes following a heavy rain.

Was never satisfied with our landscaping "look" when we bought the house. Due to a dead tree, it was a great time to go for a re-design. I contacted a few contractors, and Steve (owner) replied first. Another contractor replied almost a half month later. The others never did. (Apparently, there was a messaging glitch on AL.) Steve was very accommodating both in scheduling a quote and doing the job. IMPORTANT: he's involved in the work itself, getting knee deep in the trenches, literally! He listened to our design/style preferences and color scheme. His creativity came through when he recommended a different tree to us while he was at the nursery getting the plants. First, was installation of a french drain in the back of the house that doesn't get any sunlight. It also has poor grading. This took up most of the first day. Steve repaired the irrigation lines that were cut during the dig; he even adjusted some sprinkler heads for optimization. Mulch beds were leveled and prepped. New topsoil was used as well. Then came planting of the various trees and flowering plants and bushes, followed by a generous layer of high-grade mulch. Unfortunately, because he forgot about the mulch bed in the backyard, all of the quoted trees and plants were allocated to the front of the house, which were all done on the first day. The extra plants did cost us extra (not covered by his mistake, although he did offer to re-allocate some from the front to the back, which we declined because his design worked.) They had to return a second day to finish planting the rest of the plants and remaining mulch on the bed, and repair a missed cut irrigation line. His crew also took care of some additional work not part of the original quote. UPDATE: It's been over a week and the plants and trees are thriving thanks to the rain and sun. The french drain works like a charm! We've received compliments from the neighbors, who also requested work from A-1. My regular irrigation contractor didn't recognize the house initially during a recent tune-up. No issues with the irrigation system after repairs, either. HIGHLY RECOMMENDED!

They were on time and pleasant to work with. Since this is our first house, we are new to landscaping but Steve Nassan patiently walked us through proper aftercare of the lawn and services he did. He answered any and all questions we had about what he was doing and didn't just take our money and leave. He assured if anything happens or we need him to come out for anything to call him and he would be right over. It was overall amazing customer service which made the entire experience worth while. A1 Lawn & Landscaping Service Inc is the only company we will work with for any further landscaping needs!

I have used A-1 Lawn Landscaping Service Inc. several times through out the years. I have counted on them to do a lot of work for me. They have redesigned my landscaping, fixed my irrigation system and put in a pavers walkway. All jobs are supervised by the owner and he is very hands on. He oversees every detail and is very meticulous. Steve and his crew are very professional and I have never been disappointed with their finished work. They always clean up behind themselves and do their best to leave their working area in better condition than when they arrived. I would recommend A-1 Lawn Landscaping Service and will continue to use them for my landscaping needs.

Steve was very professional and honest. He and his crew did a great job with the drainage system and my patio looks much better with the landscaped gravel. The only hick up was he accidentally cut a cable line in the back yard but it was not his fault as Miss Utility never marked the line when they came out before the job. He was meticulous in avoiding a buried power line to my shed in which I had no idea of where exactly it was located. Definitely use A1 again and would recommend to others.

We scheduled 2 companies from Angies List to interview and discuss project. Met Steve Nassan of A1 Lawn and Landscaping first and discussed project. We were immediately impressed by Steve and canceled second company. We met with Steve again and expanded scope of the project. Steve removed hot tub from deck and then he removed and hauled away the 16 x 25 deck. He installed pavers where the deck was and then he paved over old and cracked concrete patio. His design joined the old patio area with pavers that replaced the deck. He installed a fire pit on the new patio and reinstalled the hot tub. He then paved a new and wider walk way from the back yard to the front yard. He even widened the walk way on the side where we keep the trash cans and firewood. Steve is a hard working guy that did an amazing job designing and installing our new patio, fire pit and walk way. We look forward to enjoying our new patio for years to come and we highly recommend Steve Nassan for any landscaping project!

Steve did a wonderful job. When I first called him, he was able to come out the same day that I called to give an estimate. He started work a few days later. What had previously taken me weeks to weed (I'm not kidding - weeks. Those are some tough weeds), he was able to do in only a few hours. He was extremely quick! My flower beds look amazing now around my whole house and I'm finally proud of my yard. I'm very happy with his services.