A Friendly & Affordable Mover

During local move, a king mattress was damaged to the point it cannot be slept on- apparently broken springs. The mattress was perfect the morning prior to move, and problem discovered the first evening after moving. Problem reported the next morning. I had to make multiple contacts to company via phone calls, texting, emails in order to get response. I requested on site inspection, which was denied. I requested paperwork to initiate a claim, which was denied. They asked for a photograph, and denied my claim based on the photograph, citing manufacturer defect. The mattress was purchased new five years ago, kept in guest room, slept on less than 20 times in the course of ownership. I had slept on it two weeks prior to the move due to illness which kept me from my own bed. It was perfect. We had guests two weeks prior to our move. They reported that it was great. The company was happy to take my $$, and I was happy to pay, even generously tipping the men. I DID expect follow up customer service in the event of an issue. There has been NONE. I have operated a design company for 30 years, and put customer service at top priority in my company. I would recommend that you look elsewhere for a moving company- do your research, people. And I’m hopeful that Angie’s list will reconsider their endorsement.

Professional job. All the workers knew what they had to do and did it in an efficient manner. While I packed 95% of the boxes, not one thing was broken in three months of storage and a trip half way across the country. Showed up when they said they would. Would definitely use them again.

We love our movers, they take care of the homeowners needs and wants. Very careful with contents and very respectful to insured.

It went good. Some minor issues, nothing worth reporting. The movers took great care of the furniture with mirrors or glass in them, making sure to wrap them, put card board to protect them and securely tape everything.

Really great team!! Absolutely the best

“A Friendly and Affordable Mover” in Va Beach was on time, wrapped the furniture and carefully delivered everything to the next home in another City. The gentlemen were friendly, professional and quick. We would use this company again! Thank you!

The two gentlemen were wonderful. You could tell that Jay and Tay clearly LOVE their jobs and they enjoy working together. They seemed to have boundless energy and were personable & professional. I wish all employees loved their jobs as much as these two gentlemen appeared to. I would HIGHLY recommend this company and this crew to anyone.

Perfectly- these guys are awesome. Pure awesomeness! Every wish granted and then some. On time, clean quiet effective and socially distant. They really earned their paychecks. When I get back I want to hunt them all down now that I can afford a tip!

Overall good experience despite inclement weather which caused the move to be completed in two days vice one. Professional crew and attitude. Will hire the company again for future moves.

A Friendly & Affordable Mover was on time and completed the move within one day.

They made it a great experience instead of a hard, struggling one. We’ve used them several times since 2016 and it’s always been the same....professional service, friendly and respectful crews, and quality work. I’ll never use any one else but them to move my family!

I have moved many times in my life and I have never had such a professional group of guys move our valuable things. It was a complicated move in that some things went to a POD and the rest to a large 2 story home. The movers were courteous, efficient, savvy, and strong. They arrived on time and made sure the entire contents were where we wanted them.

The company is well named because the owner and the foreman are super friendly guys who bend over backwards to help make the move go smoothly. Highly recommended. Great service at a great price!

The moving team was on-time, polite, and respective. They got the job done in less than 2 hours.

Fantastic! Moving is stressful. The team was professional and understanding amidst the chaos. They took great care to secure and protect our belongings. Our artwork and furniture arrived without damage, as well as our fragile, breakable items. Unlike other moves, we found no wall marks, scratches or dents. We were extremely pleased and will definitely use them again!

They were amazing! Very efficient and had great attitudes.

Service went fine. What was outstanding was Stephanie's help in forwarding a lamp to me. She was able to find it and had the lamp delivered to me. Excellent service.

We were very happy with the services provided by this moving company. The three representatives that came out to move us, Jay, Marcus and Shawn were very professional. They definitely took in consideration to ensure the movement and packing of our furniture was done without any delays, without any damages, and to ensure we were satisfied with their work. We had a very bad experience a few months prior to hiring this company with another moving company,it was a horrible move, but the Friendly and Affortable Moving Company outshined that moving company. Gave us the faith back to believe that there are some companies out there that will get the job done right and not stiff you with major problems and costs. We would definitely hire this company again for another move! Many thanks!!

We called very last minute to set up this service and they were able to comply with all of our needs. We were quoted a time from of 12-2pm for their arrival. They called at 10 minutes to 12 to announce their impending arrival. Shawn, Gerard and James showed up and were very professional upon their arrival. We did a quick walk through and they quickly got down to business. They quickly and efficiently completed the move. They were courteous, jovial and hard working. I would recommend this team to anyone needing moving services. We will definitely call back when/if the need presents itself.

We encountered a problem when we discovered there was no water shutoff on the ice maker at one of the properties. It wasn’t installed correctly. Jay and Dred were amazing in our “emergency” situation and acted quickly to resolve the problem. They were very professional and friendly and had a “can-do” attitude when I thought we were going to have to completely regroup and try at a later date. I would hire them again

The finished unloading about 1 cubes worth of furniture and a few boxes in less than an hour. 70% of the items went upstairs. They did a great job of navigating narrow stairs with large dressers without scuffing the walls.

The moving teams for both moves were outstanding! The guys were hardworking, professional, and friendly. They took pride in the job and were extremely helpful!

Everyone was polite, professional, nothing was broken, cost was reasonable. We would absolutely hire them again.

Team work well together. Quick and careful with the very heavy furniture.

They were great! The movers were kind and efficient. Not a scratch on our furniture.