This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Super Service Award Winner in 2014, 2015, and 2016, 2021, 2024 A Friendly & Affordable Mover is an experienced, professional moving company offering affordable expert packing, moving, and unpacking services for safe, secure moves.
Business highlights
14 years of trusted experience
Women Owned & Operated
Emergency Services Offered
Services we offer
Full Service Moving - Packing, Unpacking, Loading & Unloading. & Last Minute Moves
Services we don't offer
We do not rent our trucks out - we are a full service moving company.
Professional, on time, and courteous. All movers involved were respectful and polite, but only one (the leader) had the experience. Six showed up to my 1600 sq ft, three bedroom house, and two unloaded at our new place. Just a few critiques... 1) they ran out of room on their truck, so we had to scramble with a few boxes and bags; 2) our garage door wouldn't close after they left, and we found that one of the sensors had been bumped (the majority of our boxes were in our garage). Since our closing date was in a couple of days, I had to quickly settle this and pay for it. 3) the less experienced movers did not properly tape/wrap some furniture, and did not completely disassemble our baby's crib because they stripped a screw... Aside from that, no complaints! Could have been much worse, considering the stories you read and hear.
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Lynne S.
11/2021
5.0
moving companies
+ -1 more
The men were friendly, professional and hardworking. We enjoyed the experience very much.
Description of Work: Moving Services
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
We are happy to hear that your move went well. Thank you for choosing our company to do your move!
Michael A.
11/2021
5.0
moving companies
+ -1 more
The moving team was great. Friendly, courteous, efficient and careful. helped we geated them to lunch!
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from A Friendly & Affordable Mover
Thank you for choosing our company to do your move!
Kim J.
11/2021
2.0
moving companies
+ -1 more
The professionalism of the office staff and scheduling was great. The movers and the management of the movers - not so great. The movers showed up on time. I gave them time to get going. However, within the first 45 minutes it was evident they were going to move purposefully slow and take smoke breaks. At 150 per hour, I was not ok with this. I told both of them they need to do their jobs, as I’m paying 150 per hour. One smirked at me. Oh, the joys of dealing with men as a female. I stopped what I was working on in the kitchen and started helping them do their jobs to save time. I contacted management and he showed up to apparently assess the scene. He said he would make the start time 45 minutes later as “ it was only fair.” The rest of the move was completed. At the end, management told the movers to charge me 86 dollars more than what was due, as I had already calculated it. He attributed his incorrect calculation to the fact that the 10 percent coupon had not processed. However, the amount added to my total was more than what would have been taken off when using the coupon. Within a few seconds, he agreed my calculations were correct. In my opinion, I was treated this way because I am a youngish female existing without a man around. I figure they figured I am passive and wouldn’t check behind them. Well, they were wrong. Business tip - Women also pay you, and not all women are scared to say something.
Description of Work: Moving a 2-bedroom house
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Response from A Friendly & Affordable Mover
When Irvin (Operations Manager) arrived on site, Ms. [Member Name Removed] made it known of her frustrations with the start of the move. She did in fact tell Irvin that the 2-man crew smoked a cigarette before starting the job. Irvin acknowledged this, apologized, and away from the crew told Ms. [Member Name Removed] that he would start the time @ 9:45am as to not unnecessarily charge her when the crew was not actually working on the job. At no point, did Irvin give push back, because he acknowledged and accepted responsibility on behalf of his crew without making an issue out of it. The two-man crew has no history of mistreating a customer, men, or women. In fact, A Friendly & Affordable Mover is woman owned and operated. The crew understood that they should have taken care of personal needs prior to knocking on our customers door. This is a process that can be easily corrected but to assume that these men, were instructed to “cheat” the customer out of money is absurd, dishonest, and unfair to the honesty of this 30-year-old local company. There was some minor confusion on final payment as our software did not reflect her discount, which was corrected. At no point during this move, did the operations manager nor the crew make our customer feel “small” because she’s a woman. The operations manager acknowledged minor issues that were immediately corrected during the move and not after.
Kristen T.
11/2021
5.0
moving companies
+ -1 more
Very professional, personable and responsive. They showed up as promised and delivered the piano with great care. I would highly recommend them to others as well as use them again. Top notch!!!
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from A Friendly & Affordable Mover
Thank you for the recommendation!
Jennifer E.
10/2021
5.0
moving companies
+ -1 more
Rep was very nice and told me they are in Virginia Beach and don't drive all the way to MN.
Description of Work: Move from VA to MN
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Rose B.
10/2021
5.0
moving companies
+ -1 more
The movers were right on time, this is a fantastic company. The movers were professional courteous and were careful with all furniture. They were right on the job and it took no time for them to have everything packed and moved. I will highly recommend this company for all your moving needs.
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from A Friendly & Affordable Mover
Thank you so much for the review. We really appreciate the recommendation!
Marjorie B.
10/2021
5.0
moving companies
+ -1 more
The whole moving crew were outstanding. They worked together to make sure furniture was protected during the move and assembling.
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
We appreciate the kind words! Thank you for choosing our company to do your move.
Brenda H.
10/2021
5.0
moving companies
+ -1 more
They were on time, polite, professional, and they were careful with my furniture and boxes.
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from A Friendly & Affordable Mover
Thank you so much for the kind words! We appreciate your business!
Valerie F.
10/2021
5.0
moving companies
+ -1 more
It Was A Absolutely AMAZING Group of Young Men That Did Our Move. It was Jared, and I think James and Another Young Man(I'm Sorry I forgot his name). I Will Definitely Use You Again and Hopefully Get The Same Crew. Also My Initial Contact When I Called Was Amazing As Well. Very Professional and Very Nice. Thank You For Being There For Our Last Minute Need❤
Description of Work: Moving services
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
We would love to work with you again! Thank you so much for choosing our company to do your move.
Tom A.
09/2021
5.0
moving companies
+ -1 more
The guys that did the moving were quick and careful. They took care of all my heavy or awkward furniture so i wouldn't have to! They made sure to protect everything as they loaded and unloaded.
Description of Work: Moving services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Response from A Friendly & Affordable Mover
Thank you for choosing our company to work with! We appreciate the review!
Beth B.
09/2021
5.0
moving companies
+ -1 more
The Staff was welcoming and very cooperative with our moving needs. The two movers were professional, organized, took great care with furniture, including items such as large mirrors, framed paintings, tables, chairs, large screen TV, and so much more. They both were caring and compassionate as the move was to an assisted living location. I would not hesitate to recommend this excellent moving company and I will contact them again.
Description of Work: Moving Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
We appreciate the kind words, Mrs. [Member Name Removed]. Thank you for the recommendation as well! We look forward to working with you again in the near future.
Thomas C.
09/2021
5.0
moving companies
+ -1 more
Office staff were very friendly when scheduling the move and the moving crew showed up on time, took care packing things properly and worked efficiently. We would definitely work with this company again.
Description of Work: Moving services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$710
Response from A Friendly & Affordable Mover
Thank you for choosing our company for your move. We look forward to hearing from you again!
Robert C.
09/2021
5.0
moving companies
+ -1 more
It was amazing! They did a great Job. Highly recommend.
Description of Work: Moving services
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
Thank you so much for the recommendation!
Lynda E.
09/2021
3.0
moving companies
+ -1 more
One lamp broken, ordered and paid for wardrobe boxes, instead took 12-15 hangers out of closet, folded together in half, put in boxes- all clothes wrinkled horribly-did not put boxes in right rooms-seem in hurry to leave.
Description of Work: Moving services
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
punctuality
5.0
$4,000
Paul F.
09/2021
5.0
moving companies
+ -1 more
The move was handled very professionally
Description of Work: Moving services
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Response from A Friendly & Affordable Mover
Thank you so much for the positive review. We're happy the move went well!
Ty C.
09/2021
5.0
moving companies
+ -1 more
Amazing! Quick with the move, and very protective of my stuff.
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from A Friendly & Affordable Mover
The movers put a lot of thought into the customers belongings when moving them. We're happy to hear that you were pleased with your move!
Brian F.
09/2021
5.0
moving companies
+ -1 more
These folks were awesome. On-time and worked hard to get the job done. the two young men were personable, friendly, and professional. I would recommend these folks to anyone/
Description of Work: Loading a POD with all our possessions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
Thank you so much! We really appreciate the recommendation!
Karren P.
08/2021
5.0
moving companies
+ -1 more
Excellent! Great communications and customer service. Crew was very polite. Arrived on time. Went out of their way to make sure things were set up correctly.
Description of Work: move furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from A Friendly & Affordable Mover
Thank you for choosing us to do your move. We're happy to hear that our movers did an excellent job!
Susan S.
04/2021
5.0
moving companies
+ -1 more
A representative visited my apartment and gave me a quote for the job. The young men were professional, hard working, careful with my possessions. They didn't even take a break until the job was competed. I would hire them again.
Description of Work: Moving from a small apartment to a 2 story home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,035
Response from A Friendly & Affordable Mover
Thank you so much for the kind words. We hope to hear from you again!
Otis M.
03/2021
5.0
moving companies
+ -1 more
They did a great job in a timely manor.
Description of Work: Move of our furniture from one apartment to another about 9 miles from the first one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Friendly & Affordable Mover
Thank you so much for using our moving services. We are happy to hear you were satisfied with your move!
Jayson K.
03/2021
5.0
moving companies
+ -1 more
It went great! The team was punctual and did not damage any of my goods. The movers were friendly and quickly got me loaded on the truck and delivered the next day. I could not recommend this company more, especially for that very affordable price.
Description of Work: Move from Chesapeake to Fairfax
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from A Friendly & Affordable Mover
Hello! We are so happy that you were satisfied with your move and we appreciate the recommendation.
Angie M.
02/2021
5.0
moving companies
+ -1 more
Soon as the movers left I told all my friends on my social media , because they did such a wonderful job
Description of Work: Packing and loading
Rating Category
Rating out of 5
Yes, I recommend this pro
Rosemary B.
01/2021
5.0
moving companies
+ -1 more
They were wonderful! Very helpful. Showed up on time and worked efficiently to do what needed to be done. Also, with only 1 day notice.
Description of Work: Moving A large piece of furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy G.
01/2021
1.0
moving companies
+ -1 more
During local move, a king mattress was damaged to the point it cannot be slept on- apparently broken springs. The mattress was perfect the morning prior to move, and problem discovered the first evening after moving. Problem reported the next morning. I had to make multiple contacts to company via phone calls, texting, emails in order to get response. I requested on site inspection, which was denied. I requested paperwork to initiate a claim, which was denied. They asked for a photograph, and denied my claim based on the photograph, citing manufacturer defect. The mattress was purchased new five years ago, kept in guest room, slept on less than 20 times in the course of ownership. I had slept on it two weeks prior to the move due to illness which kept me from my own bed. It was perfect. We had guests two weeks prior to our move. They reported that it was great. The company was happy to take my $$, and I was happy to pay, even generously tipping the men. I DID expect follow up customer service in the event of an issue. There has been NONE. I have operated a design company for 30 years, and put customer service at top priority in my company. I would recommend that you look elsewhere for a moving company- do your research, people. And I’m hopeful that Angie’s list will reconsider their endorsement.
Description of Work: Local move/ long distance move
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$8,885
Response from A Friendly & Affordable Mover
There is internal damage to this mattress, (no external damage). Our claims department has correctly deemed this a manufacturer defect issue. We have closed this claim. We are sorry she is not willing to accept reality on this claim.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers,
Storage,
Delivery Service
FAQ
A Friendly & Affordable Mover is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 10:00 AM - 1:00 PM
A Friendly & Affordable Mover accepts the following forms of payment: Check,CreditCard
Yes, A Friendly & Affordable Mover offers free project estimates.
No, A Friendly & Affordable Mover does not offer eco-friendly accreditations.
Yes, A Friendly & Affordable Mover offers a 10% senior discount.
Yes, A Friendly & Affordable Mover offers emergency services.
No, A Friendly & Affordable Mover does not offer warranties.
A Friendly & Affordable Mover offers the following services: Full Service Moving - Packing, Unpacking, Loading & Unloading. & Last Minute Moves
We do not rent our trucks out - we are a full service moving company.
Contact information
516 Central Dr Suite 104, Virginia Beach, VA 23454