A Friendly & Affordable Mover

Moving Companies, Piano Movers, Storage,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Super Service Award Winner in 2014, 2015, and 2016, 2021,2023,2024 A Friendly & Affordable Mover is an experienced, professional moving company offering affordable expert packing, moving, and unpacking services for safe, secure moves. We also offer climate controlled storage short or long term.

Business highlights

15 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Full Service Moving - Packing, Unpacking, Loading & Unloading. & Last Minute Moves

Services we don't offer

We do not rent our trucks out - we are a full service moving company.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.7263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
2%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 263 reviews

Jennifer W.
11/2019
5.0
moving companies
  + -1 more
Terrific! Two of the guys especially were awesome! Really appreciated the great help!
Description of Work: unpacking PODs into home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Elizabeth C.
11/2019
5.0
moving companies
  + -1 more
Movers were careful with our belongings and respectful to us.
Description of Work: picked up our belongings from the storage facility, transported them to our house, then unloaded everything into our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Cathy .
09/2019
5.0
moving companies
  + -1 more
They did a great job! We had a few hick ups but they dealt with them right away and did a wonderful job with it! I would use them again in a heart beat! They did a great job and very happy with them!!!!
Description of Work: Moving Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen A.
09/2019
5.0
moving companies
  + -1 more
If you are looking for a Moving Company I would definitely suggest this company . I was in the middle of a move when my husband had a heart attack . I was lost and did not know what to do, The management team came to action after hours and moved the entire house and had everything set and ready to come home to . I don't know what I would have done with out them . Thank You so much for being there for my family when we need it the most ! The best of the best !
Description of Work: moving service
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca C.
09/2019
1.0
moving companies
  + -1 more
The worst customer service I have ever received! I have never had upper management be so rude and degrading when there was a miscommunication error on their part. When receiving a quote, I was never told that the full amount was due prior to the move date. I received a call from them the day before my move asking for full payment. I was very confused and starting explains to them I was never told about this and that I could pay after the move was complete. While explaining this to management, he was very nasty towards me and activing as if I was annoying him by telling him what I was told a month ago. No apologies for the understanding and not trying to work with me. No empathy whatsoever. All he kept doing was screaming at me that this is company policy. He then went to say they can’t trust is to get payment after because they don’t trust that the credit card would go through. Well if it’s company policy, then they should have told me that when I asked for a quote and setting everything up. To top it all off, I asked for a refund for my deposit for the way I was treated and not going to use them anymore. I did receive in the email stating I will get the refund, but still no apologies for the way they acted. I don’t recommend this company to anybody. People deserve to be treated with respect and not feel so disrespected after a phone call. By far the worst customer service ever!!! I will never recommend this company to anybody who is moving.
Description of Work: Moving apartments

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A Friendly & Affordable Mover
I want to be clear; we have never performed a move for this customer. I, the owner, personally called the customer to re-explain our simple policy. You may pay with cash, money order or certified check at the end of your move. However, if you (the customer) choose to pay by credit card we must authorize the approximate amount of your move before the move begins. Many people have credit cards without enough funds available to pay for their move. This is information we need to know before starting a job. I did not holler but I did have to speak loudly because the customer just kept talking over me as I answered her questions, then she hung up on me. Then her Dad called and told me “I was going to do the move and he would pay me at the end” in a bullying fashion. I responded to him saying that was not going to happen and I would refund the deposit immediately, which I did. Our policies for paying for moves line up perfectly with all MOVING INDUSTRY STANDARD practices. I cannot and will not change our policy for someone I have never met before and who is rude and demanding on the phone. We are extremely flexible and understanding with a great 30-year reputation of being honest and working hard for our customers and that is and always will be our focus. But I have learned over my 30 years that I cannot please everyone, and not everyone is as fair and understanding as I am.

Douglas C.
07/2019
5.0
moving companies
  + -1 more
Excellent. The crew was on time and really catered to some special requests. This is the 2nd time we’ve used them. They’re the best.
Description of Work: Moving from large home to small apt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Lindsey S.
07/2019
5.0
moving companies
  + -1 more
Fantastic experience. Owner personally visited to provide a quote. 3 movers arrived promptly, were professional and incredibly fast. Wrapped all of my furniture to ensure it wasn't damaged, and set up requested furniture at new place. They were patient navigating unexpected obstacles and were overall lovely to work with. I highly recommend.
Description of Work: Loading furniture and boxes & relocating me to a new city

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan C.
07/2019
5.0
moving companies
  + -1 more
This is the third time in ten years that our family has moved, and I hired Friendly and Affordable Movers every time. Good value; excellent work force- on time and courteous.
Description of Work: Moving my family

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
07/2019
2.0
moving companies
  + -1 more
After meeting with the owner to discuss the move, things went well and I found the owner to be friendly, plus gave me a good deal. We worked out the details, and came up with a plan. A few days later, 3 guys arrived and started to pack up and mark the boxes. They were meticulous, wrapped up every single dish and cup, and put my items into huge boxes that were marked, but some of the items were mixed up from other rooms. They wrapped what they could up, placed things into huge boxes, and carried out the finished boxes and most of the bigger items. On the day of the move, there were only 2 guys, and they finished up the packing. They loaded up the truck, the owner personally loaded up one of my cars on the transport while everyone continued to finish up packing and loading. As they were about finished, they reminded me to pack up my meds because they, according to their policy, weren't supposed to touch them at all. I got sidetracked and was hurting (due to my disability), and had forgotten about it. They took it upon themselves to pack the meds up, again, were NOT supposed to do. When we arrived at my new place, that's when things went downhill. The landlord had to speak to them because of how fast they were going, they started unloading and seemed to take breaks every 10-15 minutes, some boxes that were supposed to go upstairs were placed in the "dry cellar," and upon opening some of the boxes, I noticed that my DVDs and cassettes were thrown in any which way,, instead of being neatly packed...I still haven't found some of my boxed CDs and DVDs. When I started to unpack, I found my meds and after looking through each one to make sure it was there, I realized that one of my important "pain" meds, a very well-known one, was missing. It was full, as I just got it refilled. Ironically, another well-know paid med was still there. As soon as I recognized they were gone, I e-mailed the owner, who strongly defended his movers, but he did say that he'd speak to them. Of course, they knew nothing about the missing med, and the manager called me back to verify this. So I had to go without them for many weeks. I also noticed that most of my CDs and DVDs were literally tossed into the box without any kind of organization. I still can't find my boxed CDs either. What started out as a "positive," later turned into a real nightmare. Suffice to say, I won't be calling them anymore!
Description of Work: Complete move, including pack up, loading and unloading, and transporting a car.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$4,000

Joan R.
07/2019
5.0
moving companies
  + -1 more
After being scammed by internet movers, this company came in and saved the day! I had to fire movers the actual day of my move, which created delays for two home closings (my buyers in Va. and my own closing in Md.) I contacted Friendly and Affordable Movers on a Monday morning and explained my situation, as I had to to get loaded and out of my house ASAP. Dan, the owner, came that very afternoon, told me he could have my things loaded on his truck the very next morning (Tuesday) and gave me a reasonable quote (especially considering they were moving me right away during the busiest moving season of the year!) The movers arrived the next day on time (actually a bit early!) and proceeded to load my household items. The movers were pleasant, professional, gracious and competent. Each one shook my hand when they left. They delivered my load in Baltimore on Thursday and once again arrived right on time (actually a bit earlier!). Once again, the truck was unloaded into my new home competently. The movers were once again professional and pleasant. I thank all of them for a job well done!!
Description of Work: I needed to be moved from Virginia to Maryland

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren E.
06/2019
5.0
moving companies
  + -1 more
Dee and Jay's crew did an excellent job! I would recommend them to anyone.
Description of Work: Moving services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

norman W.
06/2019
5.0
moving companies
  + -1 more
Excellent, very cordial and polite staff, very accommodating, they worked from 8:00 until 4:00 pm on a very hot day and I never heard any of them complain, they just stayed steady at work. Excellent company, I would definitely refer and/or use them again.
Description of Work: Moving services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

loretta K.
05/2019
5.0
moving companies
  + -1 more
great on time, everything wrapped, packed and moved. great group of guys. b\put everythingwhere is requested
Description of Work: movimg household

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Susan V.
04/2019
5.0
moving companies
  + -1 more
The move went perfect. The guys at Friendly & Affordable Movers helped us out tremendously. They were fast, professional - they treated our belongings as if they were their own. We recommend them to everyone. The are the BEST! Bobby & Susan V. Virginia Beach, VA
Description of Work: Moved From a 2 story condo to a 6th floor apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel K.
03/2019
4.0
moving companies
  + -1 more
They were very helpful outside of my expectations.
Description of Work: They helped us with moving.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Joan P.
12/2018
4.0
moving companies
  + -1 more
Very well. Had a view scratches and dents. One table leg broken.
Description of Work: House move

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hannah O.
11/2018
2.0
moving companies
  + -1 more
Over charged me for the amount of time that they stayed. I called to see if an item was left in their moving truck and they would not return my calls.
Description of Work: Moved across the street

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$420

Response from A Friendly & Affordable Mover
We have checked our records and show no moves completed under this name or address.

Terrie W.
11/2018
1.0
moving companies
  + -1 more
It went horrible..They were an whole day late.No regards to the fact ppl have lives and no respect of time..Put up two bedrooms set which beds are wobbly.. And the owner is an disgrace to Customer Service
Description of Work: I needed furniture disassemble and reassemble and whole house moved to new house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$575

Response from A Friendly & Affordable Mover
This is not an accurate description of how this move went. This move was set for late Saturday afternoon. The first move the crew had went longer than planned by several hours. The crew called the customer and let them know. When the first move was done our crew went to the customer's home and personally spoke with them. Both the crew and customer agreed it was too late to start the move. We and the customer agreed to a $50 discount on a $625 move. We performed the move at 8AM Sunday morning (the next day) with no damage. The customer's wobbly beds are inexpensive pressed board beds that have been disassembled and reassembled several times. I personally, the owner, went to he customer's home on Sunday morning to apologize for being late and thank them for being understanding. When I left they said they were satisfied. The move was well underway and they have never filed a claim or reported any issues.

LaShanda M.
10/2018
5.0
moving companies
  + -1 more
The moving crew arrived early and finished early. They were very professional and courteous. They disassembled furntire hat needed to be disassembled and reassembled it at the new location without causing any damges. I will definitely hire them again for my next move.
Description of Work: Moved from an apartment to a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kris S.
10/2018
5.0
moving companies
  + -1 more
It went extremely easy. On time. Very professional! Awesome team!
Description of Work: Office Move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc C.
10/2018
5.0
moving companies
  + -1 more
The move went very well indeed. Friendly and Affordable Movers are just that --- friendly and affordable. More than that, they performed the move in a professional manner at a fixed price --- they were on time, carefully packed kitchenware and wardrobe boxes, were careful not to damage any of my property, and were responsive in placing furniture where I directed. In short, I would highly recommend this moving company to friends and relatives alike who are in need of a mover.
Description of Work: Move from a two-bedroom apartment to a four-bedroom single family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Liz P.
10/2018
5.0
moving companies
  + -1 more
Great company to work with! We needed to move half of our house in March before putting it on the market and the balance a week or so ago prior to closing. Dan, the owner, gave us a very reasonable estimate and both moves went very smoothly. All three team members were fast, efficient and careful on both the pack out and in on each move - and they hustle!!! Highly recommend.
Description of Work: Residential move from VA to NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Naomi P.
10/2018
5.0
moving companies
  + -1 more
We were all very stressed about combining our two households and moving them both into a new house with an in-law-suite. When we spoke to Dan (the owner) and told him our concerns he listened to what we had to say and offered great info on what to expect in such a big move. All the workers during the move were very supportive and exhibited great patients while we tried to figure out where to move heavy furniture and boxes. Chris and Jay were especially helpful during the whole process and made sure that everything was exactly how we wanted it and that we were happy before they left. We have been so blessed to have had a team that was willing to work with us and show genuine care for our belongings. Everything went perfectly from start to finish. Thank you all so much for a job well done!
Description of Work: Moved two households into one house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,610

Muriel J.
10/2018
5.0
moving companies
  + -1 more
This was a great moving experience; and we are experienced retired military with 10+ moves under our belt. I called to arrange a move for my 85 year old Dad into assisted living. Dan, the owner, was prompt and professional. Dan gave us a quote and the quote was accurate and did not change. The movers that arrived were polite, super efficient and got all of Dad's things moved with no breakage. Highly recommend!
Description of Work: Move into Assisted Living Facility

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
09/2018
4.0
moving companies
  + -1 more
Price reasonable. Very responsive to a fluctuating schedule. My only complaint is the professionalism of the three person team. There was much internal bickering that slowed down the process on a busy day that wasted my time. Each of the persons at times disappeared to the truck. I had to provide protective tools, wrapping tape and protective covering for wood furniture as the team did not have adequate supplies. I did have plenty of supplies as I was moving the majority of my personal belongings. A couple small dings to my walls inside the house but not significant. The ding usually happened because the team argued in the middle of doing a large item carry vice agreeing how to maneuver the large item in a tight space ahead of time.
Description of Work: Local Move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$705

Contact information

516 Central Dr Suite 104, Virginia Beach, VA 23454

http://www.lovemymover.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
10:00 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
3239170
Trade License Locale
Virginia
Trade License Authority
DOT
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Storage,
Delivery Service

FAQ

A Friendly & Affordable Mover is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 10:00 AM - 1:00 PM

A Friendly & Affordable Mover accepts the following forms of payment: Check,CreditCard
Yes, A Friendly & Affordable Mover offers free project estimates.
No, A Friendly & Affordable Mover does not offer eco-friendly accreditations.
No, A Friendly & Affordable Mover does not offer a senior discount.
Yes, A Friendly & Affordable Mover offers emergency services.
No, A Friendly & Affordable Mover does not offer warranties.
A Friendly & Affordable Mover offers the following services: Full Service Moving - Packing, Unpacking, Loading & Unloading. & Last Minute Moves
We do not rent our trucks out - we are a full service moving company.

Contact information

516 Central Dr Suite 104, Virginia Beach, VA 23454

http://www.lovemymover.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
10:00 AM - 1:00 PM