I was told for $125 they would clean the coils of the A/C unit and do an annual check of the system. Then I was told I needed 4lbs. of coolant for the system at $40/lb. (They told me they were cutting me a deal on the coolant because my A/C unit was purchased from them; I later check $40/lb is average to the high side.) Total $285. The service person was not even there 10 mins. Week later the A/C had problems and a part went bad. I called another service because A-1 said it would be 3 days before they could come out. Probably because they knew they weren't getting paid the second time because they guaranteed their work for the rest of the summer. The first call to them they were out the next day to charge me $285 for 10 minutes of work. I was later told by another service that A-1 didn't do what they said they were going to do. They charged me a $125 fee for cleaning; however, the coil was never cleaned as agreed upon. Stay clear of this company. They seem very unorganized in the way they run their business.
Description of Work: Called to have annual cleaning and check of A/C system. I was told on the phone that the service person would check the system and clean the coils of the A/C unit. Coolant was added to unit at $40/lb.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$285
Clare V.
08/2007
1.0
heating & air conditioning/hvac
+ -1 more
This job was horrible and very disturbing. I was not happy at all. They left live wires around that could have caused major damage to my home and family. They also patched things up when I called them back to fix the problems they had left. I felt much taken advantage of by their service.
Description of Work: They installed a new heating and cooling unit in my three bedroom and one and a half bathroom home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
DIANE J.
06/2007
1.0
heating & air conditioning/hvac
+ -1 more
They told me the whole unit needed to be replaced. I question their integrity. They quoted me $2000-2500, so I got a 2nd opinion. The second person was very good and told me that I didn't need to replace the whole unit. I ended up using the other company.
Description of Work: Got an estimate for a heat problem.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Anne B.
05/2006
1.0
heating & air conditioning/hvac
+ -1 more
A 1 Affordable Heating & Cooling ripped me off and I went for it. The unit I had didn't need the things done that I was told by them. They just lied to me over and over again. I went ahead and just kept the unit because I had it and it worked, but I did let them know I thought they were con artists. I will never use them again for anything.
Description of Work: They installed a 3 ton air conditioning unit in my home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
A 1 AFFORDABLE HEATING & COOLING is currently rated 1 overall out of 5.
No, A 1 AFFORDABLE HEATING & COOLING does not offer free project estimates.
No, A 1 AFFORDABLE HEATING & COOLING does not offer eco-friendly accreditations.
No, A 1 AFFORDABLE HEATING & COOLING does not offer a senior discount.
No, A 1 AFFORDABLE HEATING & COOLING does not offer emergency services.
No, A 1 AFFORDABLE HEATING & COOLING does not offer warranties.