Chris found a corrupted file in a few minutes & he had the computer up in 20- min.
Description of Work: WIFI inop on laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42
Shirley T.
09/2017
5.0
computer repair
 + -1 more
They are excellent. They could not be any better. My computer was running really slow. They removed a lot of cookies. I'm not really computer literate. They cleaned it up. They got it working good again. They are prompt and they are really nice people. The work turned out great.
Description of Work: They checked out my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
08/2017
3.0
computer repair
 + -1 more
Lost all of my email contacts and I had numerous problems that he was unable to correct.
Description of Work: upgrade to windows 10
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$100
Bryan F.
06/2017
5.0
computer repair
 + -1 more
They did a thorough job testing and repairing my pc
Description of Work: Pc repair work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane C.
04/2017
5.0
computer repair
 + -1 more
GREAT !!!!
Description of Work: Thought my computer had virus, The tech did some scanning to clean up system. Instructed me on how to finish clean up at home.Also instructed me on things to do to eliminate getting the garbage I was getting on my computer. Tech said there was nothing to charge me with.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William O.
08/2016
5.0
computer repair
 + -1 more
It went very well. They exceeded my expectations. They suggested trying the motherboard video which worked immediately. They did this while I waited. The shop is clean, folks there were professional. They would have been well within their rights to charge me for this but didn't. I'd bring another computer to them in a heartbeat and recommend others feel comfortable doing the same.
Description of Work: I brought an old computer in looking to just get it bootable after I damaged it taking the video card out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dawn M.
02/2016
5.0
computer repair, computer sales
 + 0 more
My husband and I have been customers of Vinton Computer when it first opened. Chris and his staff are knowledgable, prompt and friendly. The prices are reasonable and a few times when I had a very minor issues that took a few minutes I didn't get charged. I highly recommend this business.
Description of Work: I bought an Apple computer with a trade in. Received a two year warranty.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Ed P.
12/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Lap top died. They checked it out and determined it was not repairable. They did save my files from the lap top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Shirley T.
11/2015
5.0
computer repair
 + -1 more
Exceptionally well. They took the extra time to help me make the decision to purchase another computer, giving me answers to all my questions, providing additional information, and the pros and cons of different computers. My data was transferred to the refurbished computer and I was on my way in a very short time. They even loaded my printer and all I had to do was click a few times at home to connect it. Very happy with this computer - it is a business line laptop that is sturdy, has a solid state hard drive, and it was cleaned and polished to look like new. I have a two-year guarantee, plus no longer have to worry about purchasing an antivirus or malware program, as the computer came loaded with these. I could not be more satisfied. Would definitely and highly recommend the Vinton Computer repair service and sales. All these gentlemen are professional, personable, friendly, honest and fair. My computer store of choice now!
Description of Work: Would have ordered and installed a top and bottom for my laptop computer since it was prying up the top frame when opened. However, since the parts were going to be over $300 and my computer was older and the same thing was likely to happen again, they were honest and informed me that it would be better to put that money into another computer. I purchased a refurbished computer same day. (Please note that I did not pay the $300 in the "Approximate cost of service" box above - I opted instead to purchase another computer.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Norma S.
11/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Had services done by phone while they logged in remotely. They assisted with some printer issues, internet and email issues. The young man who assisted me was very patient, caring and did not give me the feeling of rushing me off the phone.
Rating Category
Rating out of 5
Yes, I recommend this pro
Virginia S.
10/2015
4.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Bonnie D.
06/2015
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B R.
06/2015
5.0
computer repair
 + -1 more
A couple of different people at Vinton computer performed a number of small services in helping me to set up a new system from scratch that I had purchased elsewhere. The chief of these were to install an older version of Windows on this brand new machine, more or less to my specifications, and to find a workaround for a maddeningly sporadic problem: the BIOS sometimes failed to find the hard disk when booting up. Anyone who has had anything much to do with computers or other complex systems will recognize the kind of problem I am talking about. Something fails intermittently, you take it to the shop, and it works fine. You take it home and it fails again. Fortunately, in this case I was able to replicate it in the shop, but I believe that even if I hadn't been, these outstanding, can-do people would have taken my complaint seriously and helped me to resolve it. In this case, it would appear that the problem was a bad motherboard USB port, not the cabling as one might expect, but what is most impressive is that Vinton kept the computer around for a couple of days, booting it many scores of times to insure that the problem wouldn't recur, but not charging me anything for this. On one visit, they also diagnosed a noise problem (a fan whose bearing had gone out) that I was able to deal with myself, again for no charge. The business philosophy here is to apparently to get the customer/user up an running again, no matter what it takes, at the least cost - exactly what one wants in a computer repair shop.
Description of Work: Helped me to get the kinks out of a new tower computer system that I had purchased elsewhere.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patricia H.
03/2015
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Deborah M.
08/2014
5.0
computer repair
 + -1 more
Without a doubt, they are the best in the business!
Description of Work: My IPad died overnight and I had tried without success all day Friday to fix it. I called them and they said to bring it in. I took it to them and it was fixed before a repair form could be completed! No charge, excellent place! These guys know what they are doing and are great! I know I will be a customer and will tell all of my friends about them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley B.
08/2014
5.0
computer repair
 + -1 more
I've suffered for months with troubled electronics and have had to work around them. I finally bit the bullet and called Vinton Computer (recommendation from a friend AND Angie's List recommendation). They easily worked around my erratic schedule and fixed my messes, a lot of messes. Voila, it's all better now. I told them they were going to be my new best friends :)
Description of Work: Straightened out a big mess
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kathleen B.
03/2014
5.0
computer repair
 + -1 more
Took time to carefully explain issues and solutions, as well as respond to questions. Came to my house the same day after I picked up the computer from their shop because there was a problem on starting that did not occur at their shop, though it was after Saturday business hours at that point.. The technician was very gracious and responsive, as well as competent.
Description of Work: Installed new OS and malware protection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Eileen B.
02/2014
5.0
computer repair
 + -1 more
I had some problems with my computer, and Vinton Computer reloaded the software after disposing of some malware. They were not able to reconnect my Microsoft Office addresses and calendar to my phone or sync. What really impressed me was the amount of time they took to fix the problem, and their willingness to work so hard to get it right. My phone was an unfamiliar unit to them, but they were still able to call upon their expertise in other phones, to finally make the connection work. I am pleased with their willingness to work so hard and long on mycomputer to make everything work correctly, and it has done well since.No one can do everything, but the mark of a good company is their ability to make good in the end. I am impressed with the people of Vinton Computer, and recommend them to other people with computer problems.
Description of Work: I had some problems with my computer, and Vinton Computer reloaded the software after disposing of some malware I had collected.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Margarette Y.
02/2014
5.0
computer repair
 + -1 more
They were friendly, helpful, and got the job done in the time they promised. In fact, they found another problem while they had our PC and fixed it at the same time as our other issues.
Description of Work: My husband had a virus on his PC and the battery wouldn't hold a charge. It was only two years old! They got rid of the virus and we purchased a new battery. His PC is now running beautifully!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Karen E.
12/2013
5.0
computer repair
 + -1 more
These guys rock! I have not stopped recommending people to them. I really got taken advantage of by Best Buy. Lets just say I spent $400.00 and over a month with Best Buy to hear that my computer could not be repaired. I took my computer to Vinton Computer at 1:00 on Monday and by 3:00 the same day I received a call that it was almost ready. I picked it up the next day. I was not taken advantage of at Vinton Computer. They are straight forward about the cost of repairs. They also opened up another location of Brambleton; Brambleton Computer.
Description of Work: New hard drive, RAM and recovery for my IMAC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Glenn H.
10/2013
5.0
computer repair
 + -1 more
DVD drive stopped working after an update! after the prompt repair I have no problems since! He has always been helpful with problems I have had with my computers! Truthful & Honest.
Description of Work: repaired my computer
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Bonnie D.
09/2013
5.0
computer repair
 + -1 more
After working on our computer, he said he didn't know what was wrong with it. Because we had bought the computer from him he gave us a brand new one. No charge!
Description of Work: Our computer had become very slow and it was difficult to boot up. The last time we tried to use it, we couldn't get it to boot up at all. He worked on the computer trying to "fix" it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally S.
08/2013
5.0
computer repair
 + -1 more
I called him at 2pm on Saturday afternoon, Told him what I needed, based on pre-diagnosis by phone by my regular computer guy in Delray Beach FL. He gave me direction, because I am new to the area. He changed out the power source in less than 5 mins. He showed me that 2 of the capacitors had already popped. He told me that as time goes on the computer will continue to free-up more often. He said the fix would be new mother-board (est. no more than $300/1yr gtee or new computer $300-500/2yr gtee). FYI new computer would have windows 7. I currently have Vista. He said Windows 7 is much better than Vista and and still better than Windows 8.
Description of Work: power source switch out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Glenn H.
10/2012
4.0
computer repair
 + -1 more
Went very well, very prompt. They don't take advantage of you. nice people to deal with.
Description of Work: Cleaned out and re-installed windows and check out the computer out.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
AMY G.
05/2012
5.0
computer repair
 + -1 more
I will use them again in the future.
Description of Work: I used the services of Vinton Computer for computer repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
Vinton Computer is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Vinton Computer accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Vinton Computer does not offer a senior discount.
Yes, Vinton Computer offers emergency services.
Yes, Vinton Computer offers warranties.
Vinton Computer offers the following services: Repairs, Upgrades, Virus Removal, Mac Repair, Mac Upgrade, Mac Cleanup, Networking, Websites, Malware Protection