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Powers Custom Fencing LLC

4.5(
80
)

Fencing, Fencing Driveway Gates, Deck Maintenance,

... +3 more

About us

Powers Custom Fencing was started in the late 1990's in Vienna, Va. I started Powers Custom fencing after learning how to build custom homes in the Newport News and Fairfax area. I loved building homes and working with wood, and I knew early on that this would be a trade I would learn and learn well. After a hurricane hit the Newport News area in the 90'sthings were devastated and work was put on hold. I moved back to Vienna , Va. ad immediately took a job with a company called Best Fence. I was not yet an experienced fence builder, but I knew carpentry. I quickly worked my way up and became the director of operations for Best Fence. This happened in less than one year. I was running the crew, doing estimates, and I also continued to do installations as well. I learned how to build every style of fence, and I learned so much about the different types of materials used for fences. One thing I paid attention to was the removal of old fences before installing the new fences. I was able to learn why certain things would rot, or warp, or lean, and we began a new practice of fence repairs. Many times a fence can be repaired , and thousands of dollars can be saved, instead of building a whole new fence. At the time Best Fence was owned by two men one was Mr. Beekman B. and the other was Mr. Cliff W. At this time in the mid 90's many people were still advertising in the phone book and newspapers, and websites were not nearly as popular as they are today. The two men that owned this company were paying out a great deal of proceeds to keep up with several other local companies by using phone books and newspapers. It was at this point that they made the decision to get out of the business and pursue other ventures. I still loved doing fence work and these men were willing to let go of the fence equipment at a good deal to me. I already had all the contacts in the supply end of the business and I knew the company inside and out. An added bonus was that my sister had married a ma tat was very good with web design. So the story goes I had a website built Best Fence shut down and Powers Custom Fencing was born. We already had clients since we were based in Vienna, and word was spread quickly. We were an instant success. I decided to add the word Custom to the name because so many people had fences that would go beyond the scope of what most companies would call industry standard fences, and many potential clients would be lost by these other companies. This is where I would come in. I would build people any style of fence they wanted, and cater to their needs rather than try to sell them something they didn't want just to make a sale. I have built so many hundreds of custom fences at this point, I became known in the area as the custom cedar arbor/pergola/ custom gate guy. I genuinely have a passion for fencing and I love the work, even to this day I dig holes almost every day. We began to branch out and started to get commercial contracts, with companies such as Wal-Mart, Verizon and Sprint. We would build the loading doc fences for wall marts all over the area that kept getting damaged by big semi trucks backing into them. The cell phone companies would have us build fences around the new cell phone towers that were going up all over the area. With lot of hard work and great employees , and a good website built by Dreamten Studios.Com Powers Custom Fencing was the best company in the area. At one point we were running 9 trucks every day and we had more work than we could handle almost. We became so fast at what we did , that we actually built a fence around the Reston Animal Zoo in One day. This was a job that was thousands of feet long and it was done in one day. It was at this point that the economy started to slow down, and it was hard to keep all the men busy every day. Slowly but surely Powers Fencing became a small more family oriented company , and I began doing much of the custom work with me and a helper. We have done some incredible custom jobs over the years, and we have many references. We are still set up to do large fences and small fences alike. We recently completed a sizable commercial job for Norfolk Southern Railroad in Manassas that was very impressive. This year since the changes with Google ad the way people find companies through searches has changed so much. I decided to give Angie's List a try. It seemed that they had a good reputation and i had heard from several friends that Angie's list was working for them. So I decided to give them a try. They have worked out well for me I I have been happy. My reviews reflect that nearly every single person I have actually done work for has loved my work and had no complaints. The complaints in the review section that are negative have come from a a mistake that occurred while performing the Angie's List Big Deal.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Our specialty is wood privacy fencing and wood picket fencing. The most commonly used material in the fence industry is pressure treated pine, but my recommendation has always been cedar. Treated pine has changed over the years and does not hold up as long as the cedar. I recommend wood fences are stained or sealed, and we have our own process for this. A wood fence can last as long as you want it to We also install all other types of fences. The most common are cedar and pine. Give me a call

Services we don't offer

I do not offer services outside of my service area, unless special circumstances permit this to be beneficial for us. We did the Big Deal In Montgomery County over the winter and it went well. I offer free estimates but i do not offer free work, unless it is warranty work. I offer a 3 year warranty which is 2 years longer then the industry standard. I have a special way of setting posts, which is a secret, I can tell you during the free estimate. Jackhammer work is not our favorite but we do it

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.580 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
3%
3
9%
2
5%
1
20%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Write a review
Showing 51-75 of 80 reviews
Valerie C.
07/2013
1.0
fencing
  + -1 more
unknown
Description of Work: I contacted service provider and made an appointment. He was a no show and never returned my calls or emails. I should not have to chase down a contractor for service.
Rating CategoryRating out of 5
Warren C.
07/2013
5.0
fencing
  + -1 more
Extremely well
Description of Work: Excellent Work
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Valerie S.
07/2013
1.0
fencing
  + -1 more
unknown
Description of Work: I purchased the deal to perform fence repairs and evaluation. I did not hear from the company. After several weeks I contacted the company (representative provided in deal), who was Timothy Price. I did this via e-mail. He advised me a of a date that he would be out to check the fence out and do needed repairs that I had purchased in the deal. He never showed up. I have two very busy jobs and had to contact him again as I could. I sent him and e-mail again about two weeks later and never heard back for a couple weeks. I then received an email from him with pictures attached to the e-mail of a vehicle accident his van was in, by his e-mail information. He advised me via email that he was having difficulties meeting his obligations because of the circumstances. I responded back to him via email advising him that I understood the problem and was willing to work with him. He then contacted me via e-mail and advised me that the geographic area that I lived in was not what was in the deal locale. There was a mix up and my area should not have been included in the deal. He advised me that he would honor the deal anyway. I sent him an email with a date and time to meet with my neighbor (we have mutual fence) in our townhouse complex). He never showed up to complete his end of the deal. I have no choice at this time to be done with this "deal", I do not have confidence in his abilities at this point given the circumstances. He had also advised me that he has a new born infant. He sounds like he has a lot on his plate and cannot fulfill his commitment.
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
Dear [member name removed], Due to a mistake on the last Big Deal through Angie's List , I was told by my representative that they were shutting down the big deal on my account and we would no longer perform this deal. What happened , exactly was that many of the deals that were purchased were purchased outside of my service area. From a business standpoint , and dealing with set amounts of ,money this means that I end up driving more and spending more on fuel than the deal actually pays me. I am trying to work with Angie's List as we speak to rectify the unhappy customers due to their mistake on selling Big Deals to customers not in my service area. I am a very small custom fence company running at the most 3 trucks in a day. I do not have a large budget to work with , and it is not possible for me to take deals out of my area. With this being said, you near my area. My area is DC, and Arlington. That is what I pay $340 per month for, and that it what my contract says , Arlington and DC. They tell me that if I want to service Fairfax it is over $900 per month. I cannot afford to do that at this time, because I am not getting work due to a mistake on the part of Angie's List, which was selling the Big Deal outside of my service area. This has all but ruined my company. This year we decided to use Angie's List to advertise, and we allotted the money for it and signed a contract with them. No that this mistake has been made, I have negative reviews on my profile , because of a mistake that i did not make. I am not getting any work, and no one is calling, which is understandable. IF you would like I could come to your home and do the repair, at no charge , all I would ask would be a small fee for travel and fuel used. I will honor that offer . I can be reached at 571-471-3781 . I apologize that a seemingly simple task has become so difficult.. Tim
William B.
06/2013
3.0
fencing
  + -1 more
unknown
Description of Work: The service provider (Tim Price) was very responsive to my initial call to set up a date for the service; we didn't set a firm date because I was leaving soon on an out-of-town trip. When I returned, Tim didn't respond to any of my follow-up emails, but he responded quickly to my call to confirm a date for the service. Tim told me that the responses to the Big Deal offer was much greater than he anticipated, and he wouldn't be able to perform my work for an indefinite period of time. He said that he had been in contact with Angie's List to request that they refund customer's payments; and he also said that he would make every effort to complete the work if Angie's List wouldn't refund my payment. I told him I preferred to do the work in the near future, and would follow up to ensure that I got the refund.
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
Once again i would like to state that this is once again part of the Big Deal that was set up and sold to customers under my business name , but outside of my service area. This was in no way a part of me trying to make anyone wait for me or being busy. It was a mistake that Angie's List made. They told me I would have a Bid Deal sold in one County only, and it ended up in over 4 counties. Some of the locations were over 60 miles from my home. The cost of fuels exceeded the revenue from the Big Deal. I apologize that this jas happened and it has nearly destroyed my business. I am working to get it fixed , and I am not getting very god results. If anybody was to look at the customers I have actually done work for, they can clearly see I am well liked and do good work. This entire thing has been a nightmare, especially with 9month old baby. We have literally had to move into a smaller house because of this fiasco. I am an honest hard working fence builder and have been for 16 plus years. This year has been our worst and may end the company completely, then I will sit in court for another year and a lot of time and money will be wasted. I sincerely apologize that this has happened, and it upsets me to no end. Tim
Dusty M.
06/2013
1.0
fencing
  + -1 more
unknown
Description of Work: The service provider came out one day on hours notice without consulting us and said that he provided services but they would not show us that they actually performed any services. In fact, he said they needed to return another time to finish but never returned. We contacted him to inform them of our displeasure and scheduled him to come out but he never showed up or returned our calls. We can only assume that he decided servicing our area was not in his best interest and therefore did not show. So in short the provider never finished what was part of the deal.
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
I am not sure who these customers are , but they are not ours. This is not our service area., we provide services mainly for DC and Arlington County Thank You Tim 571-471-3781
Andrew S.
06/2013
1.0
fencing
  + -1 more
unknown
Description of Work: AVOID THIS SERVICE PROVIDER! I purchased the deal in January, which is when I sent Tim an original email with a detailed description of the work we required and several pictures. It took about 4 emails, but Tim eventually stopped by the house, assessed the situation, said that he needed to order parts, and that was the last we heard from him. After months of sporadic attempts to have him complete the job, I received several verbal assurances that he would show up and do the work. Each time he apologized, promised to show up, and in each instance he failed. He complained bitterly about Angie's List personnel selling his services beyond where he normally works (I think he prefers working in VA as opposed to DC and MD), and during one call several weeks ago complained that he was not getting paid properly by Angie's List. I told him to come do the work, I would write him a check, and would recoup my deal from Angie's List. He even asked me to write a positive review for him after he finished. Of course, Tim never showed up. I sent him emails that again went unanswered. Last Monday, I called him and he said that Angie's List had refunded the deal. I told him that was not the case, and that was when he promised to complete the work today. Last Friday, I called Angie's List and confirmed that the Deal was still valid and had not been refunded. I sent Tim an email advising him of this. And, yes, once again, Tim no showed.
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
I will reply to this message the way I have been replying to many of the messages in regards to the Big Deal . Angie's List accidentally created a big deal and many of the areas that were on the Big Deal are not in our service areas. Once I made my representative aware off the mistake he immediately took me off the Big Deal , and I was told by my representative at Angie's List that I did not need to worry about these deals because they were no longer my Big Deal nor was it my job to complete them. In addition to being told to disregard the particular deals in question, the money that had been direct deposited into our account had been returned, and the records were sent out. I would like to explain that I do not have control of any of the money or the customers who come to me through Angie's list, I apologize to [member name removed], and I did go to his property several times to inform him of the mistake that had been made, He offered to pay me for my time and was very kind, but in a situation such as this where multiple service providers could eventually be involved , I did not feel comfortable taking any money personally from the client. I feel that the amount of time I have spent trying to explain this to so many Angie;s List Clients has caused a great amount of damage to my company and my faith in Angie's List to fix a mistake when a mistake has been made. I build and repair fences, but I mainly just build them. I am not involved in any way with the financial aspects of these deals or anything other than reaching out to the client and if they are in our area and doing the work.. In this case , by the Time this deal had been made I was already told by my representative that it was no longer necessary for me to worry about an of the names of the people on the list. AS of 5/11/2013 I was told by my representative that I needed to call them personally and speak with them about this, which i another voice mail message and email I was told not to worry about them. I have never had these types of headaches to worry about before. I am used to going to the customers house and doing the work, and ten leaving. As you can see from the reviews from the clients that I have actually done work for , I do good work , and I am a good person to deal with. I feel that I have been left "out back " so to speak on this entire big deal and it has caused a great big deal of problems , to the point where I have had to seek the counsel of a17 year veteran of the United States Congress who is now in the business f practicing law. This is above my scope of understanding , how a large company can basically destroy a small company like Powers and just keep on operating as if things are OK. I was told by my Angie's List representative that I needed to try to get back on track and move forward, which sounds like a god deal , but may prove to be harder than merely just speaking the words. I would have no problem doing the small amount of work that [member name removed] has , for free , but that does not seem to be the point here. I hope we can come to a resolution about the entire Big Deal problem and do what we do best and get back to building fences. After Some interaction with Angie's List and m attorney, hopefully some resolution will be made and we will be able to continue , but unfortunate at this point this is costing us more to pay our monthly bill to Angie's List of $340.47. It does not seem to be generating anything but angry clients, and bad situations. I have been doing this type of work for nearly 17 years and I have never seen so many people upset so quickly over such small amounts of work. What I have also noticed is , that the people that we are doing the 6-7 thousand dollar jobs for are as happy as can be. It is the people who have spent less than $200 that are having the problems. I believe that these reviews can act as a road map to show what has actually happened here, and who it has hurt, and ow it has ended up damaging a small family owned business. I truly feel bad for the people who paid $99- $150 for the fence deal and did not get to have it completed. Inn the world of fencing that amount of money can purchase some hardware and a couple of boards and not much else. What it has purchased is a bad name for a small hardworking honest group of men who all have families and rely on me to get the work lined up. I only hope we can resolve these issues before this goes further.Never have I seen such a disastrous occurrence over such small amounts of money.. Every word of what I am saying her is true, I am the one that looks bad and I have never met these folks , or ever worked for them. I leave my home in the am when it is dark and return when it is dark , and I am building fences the entire time. The amount of work in these Big Deals is so miniscule, that if it were not for the driving , It could be performed in just a few minutes. For just one of our trucks to run for one month, the fuel costs alone come to nearly $1000, and this is closely watched by the modern technology of Google applications on Android phones, and it is a fact. I personally hope that each and every unsatisfied client gets what they need , and I am also grateful for the clients we have tat have purchased beautiful fences and have the best looking fences in the neighborhood, literally. Tim 571-471-3781
Richard H.
06/2013
1.0
fencing
  + -1 more
unknown
Description of Work: Provider came to measure but never returned after numerous phone calls and emails
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
Once again , this is a Big Deal that was in the same category as the other big deals that I was told by my Angie's List representative that I was not longer supposed to be doing and that I was off the Big Deal. I was told to cease all work on any Big Deals and that it was an unfortunate mistake. I did not realize that since Angie's List made the mistake, I was the person that needed to be responsible for taking the blame and also have my company involved in out right defamation. I sincerely apologize and I feel absolutely t\terrible about all of this. It seems that the guys at Angie's List want to keep out of the way and let a small business suffer , based on the mistakes of people who created this problem from several States away and have no idea who we are or what we are about or what are clients from the last 12 years have to say about us. I would like to make this all go away and just get back to work and pretend that the big Deal never happened. In my case the big Deal was not even able to cover our fuel costs , let alone labor and the small amount of materials that were promised to the big deal purchasers. This is not, and never has been the way Powers Custom Fencing has operated, powersfence,com speaks for itself, we regret that there are people in the world that are now upset with us because we got involved with a larger machine that was able to reach out to a broader audience, and create fence work for us . Mistakes were made, and lessons have been learned. I learn from every experience, and from this I have learned a great deal about the Big Deal. Many people thought we would be able to make every thing perfect for just s few bucks, and it would be simple. The rules varied and the deal was off, money was returned and taken from our account, yet we were still counted upon to perform small amounts of labor , and thousands of miles of driving. What is the resolution here? I would rather give away my services for free than misrepresent myself or my company and for the record I will do that for any unhappy Big Deal client upon request. We work hard and build fences , we do not fancy ourselves businessman. Thank You Tim powersfence.com
Joshua H.
05/2013
1.0
fencing
  + -1 more
unknown
Description of Work: Purchased a Big Deal for fence maintenance package. Over the period of about 2 months I tried several times to contact the vendor. My calls/emails were only returned a small percentage of the time. I also had set up two appointments, neither was kept. This vendor is having problems with honoring the Big Deal at a loss, and the experience of other (non Big-Deal) customers is probably better.
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
This deal was supposed to be in Fairfax Virginia, and not in Md. I am not sure ow it went wrong. I apologize for any inconvenience I may have caused. Seems to be coming from the other end, Powers Custom Fencing does not make up the deal ,but we do decide what areas we offer the big deals in. We were told the deal was in Fairfax County. Mistakes happen we are sorry, I will gladly do the work for free for the cost of the fuel it would take t get out that way. Thanks Tim
Sarah C.
05/2013
2.0
fencing
  + -1 more
unknown
Description of Work: Tim Price came out to look at the work that needed to be done on Feb. 12. He said he'd come back the following week to do the work. The weather wasn't good the following week so I wasn't too concerned when he didn't come. A couple of weeks later (in early March or so), I got an email from him saying that he'd be over soon to do the work. That was the last I've heard from him; I've sent him several emails and gotten no response. His phone does not seem to be working.
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
I informed (member name removed) that I could do the easy repair if the neighbors could move the heavy timbers and wood that were leaning on the fence that damaged it. She told me this would be done. When I returned the wood was still in the way. After a phone call and another stop by the wood was still there. I am glad to do the work , but I cannot move the neighbors lumber without permission. This would be necessary to make the job work , and I would gladly do the extra work at no charge, like I do most of the time. For the record , the phone has bee working great for several years now, so I am confused what that part of the review was about. Thanks Tim
Judy W.
05/2013
1.0
fencing
  + -1 more
unknown
Description of Work: the company sent a confirmation message after the big deal was paid for. he asked for pictures, I sent them. but a month later he never showed up. I followed up several times via email and then with a phone call.. but no response...
Rating CategoryRating out of 5
Response from Powers Custom Fencing LLC
Dear (deleted member name), I sincerely apologize for the fact that the work was not done. I explained to my Angie's list representatives , and explained that the big deals were not working because the fuel costs were exceeding the amount of money made and I was taken off the Big Deal. I would be glad to come out at no charge and do the work for you. At this point I am generating F graded from customers I have never met, and the ones I work for all seem to like me. It seems backwards and this is a mistake. I do apologize and I wold be happy to travel to Lorton to do the work for you. I have been doing this trade for almost 17 years and it has never been a practice of mine to take money from folks and then not for the work. Especially on some thing like the Big Deal , that is only $99. I feel terrible that this has happened once again and I am currently trying to find out from My service representative why I keep getting bad reviews if I was taken off the Big Deal. I would have gladly come and done the work, but I was told that the big deal for me In Fairfax County was being cut short because our fuel costs were exceeding the small amount of money that we actually generate doing the Big Deals. This is especially hard for us because we only have a few employees and we all have families. I pay quite a bit of money to service Arlington and Washington DC. IF this can not be rectified through Angie's List , than I would be glad to do it out of my own pocket. I received an email today that said that your money had been refunded, which means the large stock of supplies I purchased for this big deal is just going to sit around and gather dust. Once again my name is Tim and I am the owner of the company. You can talk directly to me by calling 571-471-3781. I am glad to help out and talk directly to you, With the amount of money I pay for Angie's List each month and now the bad feedback I keep getting , eve after I was told not to do anymore Big Deals it seems like it is becoming a legal matter just so I can get back what I have lost doing the extra work I have not bee paid for and the defamation I continue to receive after I was under the impression, and literally told that I was off the big deal. If I had know then that I was going to jeep getting negative reviews, I would have rather have done them for free than have a bunch of f's on my review section. IF you look down on the previous pages you will see the people we have actually done work for love our work and they are happy. This upsets me and the last thing I ever want is for people to think Powers Custom Fencing is in the business of burning folks out of $100 fence repair deals. That is terrible, and in all my years I have never been accused of anything like this. I am a custom craftsman and I build custom fences. I have an entire website that I built to show this too potential clients, and here I am trying to explain what I never went to Lorton and fixed the fence of a (deleted member name). With all due respect ma'am I would have personally come and fixed the fence quite some time ago , but I was told by Angie's List that the Big Deal In Fairfax was not working because it is such a large county and the fuel costs and sitting in traffic, these costs exceeded the $8o or $90 I collected on the repair. A typical vehicle used to do fence work has to be semi heavy duty.. Just one of our vehicles which happens to be a Chevrolet has a 20 gallon tank that needs to be filled every other day . That is $75.80 every other day for one vehicle. We spend at least $300 plus dollars a week on fuel , which in many cases not eve cover driving to your home if you live in a distant part of the County. This was explained to our representative and he took us off the deal and we agreed to stick building fences, and not fixing broken handles and loose pickets. We are custom craftsman ans we take pride in or work.. I personally have an 8 month old baby, and she gives me all the motivation I need to go out every day and get it done, But when the numbers don;t work and we start to lose money , it becomes a burden on my family and the families of these men who help me to build fences. In closing (deleted member name) I would like to tell you I would love to repair your fence, and when the emails were sent out , that was our intention. When we realized 2 weeks into the big deal we had spent several thousand dollars on fuel , before even adding material we knew that the Big Deal was not going to work for this County since it is so large. Fairfax County Is the largest County that Angie's List services and is broken into 4 subsections, in order to make it manageable. Unfortunately a small company like ours does not get to work in 4 subsections, we have to cover the entire county. I leave in the morning when it is dark and I come home after dark and rarely get to see my child. This has take a toll on our family. WE are grateful for the work, but once the Fairfax Big Deal hit and we started getting F's from People we had either never worked for , or we had never met this caused serious problems at home. I am not sure how we can get these F's changed. to a plus grades like most everyone we work for, but it has to be done in order for us to stay in business, It almost seems like something like the Fairfax County Big Deal has the powers to wipe Powers Fencing off the map. That is a huge. We are the best fence company around. Ask any of our clients that we work for. I use knowledge passed down to me from my grandfather who used to build farm fences out in Oregon in the 1920's when they had 2280 days of rain. These fences had to last and hold up to the weather. Just to see where he came from I went to Oregon for a few years and worked in the fencing industry and learned how they built fences that stood up to so many days of rain, and I brought that knowledge back t the east coast with me. Unfortunately now instead of building these amazing fences I am chasing latch repairs around Fairfax county and spending thousands in fuel costs. Once the management at Angie's list realized this they told me I was no longer doing the big deal. IF I was still doing the Big Deal they would all be done by now. I even have a spotlight , that I bring to work each day in case I have to work into the night. Many of my clients have seen this happen,, I will not mention their names unless they allow me too. T\ I have every intention of honoring every obligation I am responsible for, But I will not pay money to work for the residents of any County. am in business to generate money and not to lose it. So far I love Angie's List and all of he clients I have met, it just seems we ran into a few hiccups along the way getting started. I surely do hope we can get these worked out and back on track, because fencing is in my soul, and I am a man with a passion for fence building.,, not a guy looking to rob clients out of $80 dollars and get bad feedback. Even for a simple person this should make sense because it makes sense to me. Dear Angie's List please help me to fix these problems , or at least explain them to the clients who think I was supposed to do this work even though you took me off the Big Deal, and let us try to please deal with this amongst ourselves and nit bring in the ones who take care of false information being spread around about companies. We just want to build fences and repair them if we have to, nothing more or less, it really is simple. Thanks Tim
Derevia G.
05/2013
1.0
fencing
  + -1 more
It didn't.
Description of Work: I sent several e-mail requests and voicemails for service and still have not gotten any feedback a month later. Poor customer service on behalf of this company, I want a refund for the Big Deal purchased.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$140
Response from Powers Custom Fencing LLC
I have never heard of this client nor has she ever contacted me. Once again Angie's list has put the wrong feed back on my account.
Aaron R.
12/2012
5.0
fencing
  + -1 more
Tim was very easy to work with and flexible to the needs of our house project. He fully honrored the Big Deal offer and did not try to upsell us on any additional scope that was not needed/desired. He was readily reachable via both email and phone and performed the work within the promised timeframe. Afterwards he followed-up with an email to inquire if we had any further needs. We will definitely consider Powers again for our future fencing and deck needs.
Description of Work: We utilized one of the Big Deal specials that included repair of gates, slats, and fence posts. Tim, the owner, came out for an preliminary walkthrough, then returned the following week to complete the work without my need to be present. We have a nearly 15 year old wooden fence with three gates that didn't swing straight or catch their latches due to age and warping, as well as several primary corner posts whose nails had become separated from the spans. Tim re-hung all the gates, replaced several sections of deteriorated boards with new matching cut elements, and also dug-out four posts, leveled them, and reinforced with concrete. He rejoined the separating items with some long screws that pulled everything together snuggly. The work was top quality with everything now operating perfectly and also looking very good too.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Patricia P.
12/2012
5.0
fencing
  + -1 more
Before I even closed on a new house, I purchased a fence deal that included general repairs of gate hinges & replacement of boards. Tim worked with me on the timing so that he could get the work done shortly after we moved in. He was very communicative along the way, letting me know what was happening. He charged very low prices for the posts and other parts that were not included in the "deal," and I could not be happier with the result. The fence is very solid after his repair work. When I have the budget for a new fence, I will be calling Tim. He's great!
Description of Work: I moved into a house where the fence is about 25 years old, and it was severely damaged by age and fallen trees. I needed several new posts and lots of repairs/patches. Tim was a miracle worker! I don't know how he did it, especially on an extremely windy & cold day. He replaced 3 posts, tightened hinges on 2 gates, added caps where they were missing, replaced boards, and repaired numerous loose spots.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Powers Custom Fencing LLC
This job was very straightforward and I was happy to help out. Member was very pleasant to work for, and I will gladly help her out in the future with her fencing needs. I would like to make a note that all of the work I did for her was done without the two of us ever actually meeting. In most cases this is possible when it comes to repairing fences. I would like to let all of the Angies's List clients know that fence repairs very often can be done by me just stopping by. I can usually see what needs to be done and communicate this to the homeowner. Thanks Again! Tim
Dale S.
12/2012
5.0
fencing
  + -1 more
I made an initial appointment with Mr. Powers to assess the damage. He came on time as promised. We agreed on the work to be done and, with the time he had available, immediately started the repair on the most damaged portions of the wooden fence and gate. We then agreed on a second date to complete the work which required additional materials to effect the final repair. He returned exactly as promised and finished the job to my complete satisfaction. His work was high quality at a fair price. I would definitely use Powers if I needed any fencing work in the future.
Description of Work: Tree limbs that fell during the June 29th "direcho" storm had damaged the gate and fence to my back yard. Both the front gate and significant portions of wooden fencing needed to be rebuilt.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Jeanne W.
12/2012
5.0
fencing
  + -1 more
ave After searching through many fencing companies, this was one of the few that looked like they were willing to take on a fairly small job. The response was very quick and the owner, Tim is a very professional, very pleasant person to deal with. He gave a very reasonable estimate - I was actually surprised to find someone in NOVA who would give such a low quote. The work was done when he said it would be done and looks great. I would hire him again in a heartbeat.
Description of Work: We had a fence that needed repair. Some of the boards had fallen off the posts. If we had tried to do it, it would have probably taken all day.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Joelle S.
12/2012
5.0
fencing
  + -1 more
Tim came by the house to assess what needed to be done under the special offer that I purchased. He was very accomodating with substituting what needed to be done with my fence repair within the scope of the special offer. No additional money was required. Tim was punctual, very professional, and did not try to sell any products or services beyond the work that was described in the special offer. I was so impressed with his professionalism and apparent knowledge about the fence that I asked to see photos of his custom wood fences. He showed me a couple of photos of spectacular custom fences that he had built and provided his website address to get a more complete picture of the work he does. When he completed the work at the house, I was very impressed with the fence repair and have decided to use Powers Fencing to replace the fence when it's needed. In fact, I've narrowed it down to four different designs that Tim has built and all are so great, it's hard to chose! Tim and Powers Custom Fencing gets an A++.
Description of Work: Tim came by the house to assess what needed to be done under the special offer that I purchased. He was very accomodating with substituting what needed to be done with my fence repair within the scope of the special offer. No additional money was required. Tim was punctual, very professional, and did not try to sell any products or services beyond the work that was described in the special offer. I was so impressed with his professionalism and apparent knowledge about the fence that I asked to see photos of his custom wood fences. He showed me a couple of photos of spectacular custom fences that he had built and provided his website address to get a more complete picture of the work he does. When he completed the work at the house, I was very impressed with the fence repair and have decided to use Powers Fencing to replace the fence when it's needed. In fact, I've narrowed it down to four different designs that Tim has built and all are so great, it's hard to chose! Tim and Powers Custom Fencing gets an A++.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mary Beth & Richie R.
12/2012
5.0
fencing
  + -1 more
I have used Tim previously to do other fence work including a gate. He did such a great job that when the other portion of the fence needed replacing he was the first person we called. He and his assistant were very professional, worked diligently and did a wonderful job.
Description of Work: Removed six foot tall picket fence and replaced with board-on-board fence. Also disposed of old fence.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Powers Custom Fencing LLC
Rich and Mary Beth are some of my favorite clients. It has been my pleasure to be their fence guy over the last few years. I am always pleased to hear from them when they have fence work that needs to be done. They can always count on me to be their fence installation guy. I give them a straight A rating!
Judith A.
12/2012
5.0
fencing
  + -1 more
They were prompt and did a very good job. Their service was excellent.
Description of Work: They had to repair a badly damaged gate and fill in some damaged pickets in the fence.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Powers Custom Fencing LLC
Member was easy to work for. It is obvious that over the years she has taken good care of her fence and her home. The repairs were needed but the fence was in overall good shape, unlike so many fences that I see in the area. It is very rare that I see fences that are well maintained. I came to do the initial assesment and I was able to complete the work on the spot, and Mrs. Areen was pleased with the outcome. I woud gladly work for her again.
Kristy C.
12/2012
5.0
fencing
  + -1 more
Tim, the company owner, was kind, courteous and responsive. He called me back within an hour of my first contacting him and agreed to meet about an estimate at a time that was convenient for me. He performed the fence work on schedule and within budget.
Description of Work: Reposted two 5-foot portions of a wooden fence that blew down during a powerful storm.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Stefan G.
12/2012
5.0
fencing
  + -1 more
Tim did a very professional job repairing our fence. I know that we received an excellent price for this service because I had already called around for estimates after the big storm last summer. I appreciate that he scheduled our job so quickly, and on a weekend, after getting inundated with responses to his Big Deal coupon. He mentioned that at least 50 people had purchased his coupon so I can't even imagine how long it would take to schedule all those jobs. I talked to him a couple of times on the phone and he was always responsive and polite. On a side note, I had emailed him photos of the damaged fence and provided a detailed description so he knew what types of boards to bring for the repair job. If you have a similar job it wouldn't hurt to take the same approach so that he has a chance to prepare in advance. My only complaint is that there was some confusion about the appointment time and he showed up too early. Fortunately, we were home when he arrived. However, we had to leave the house immediately afterwards, which meant that he would be finishing the job while we were out. We did inspect the fence upon return and thought that his work looked great. If I need additional fence building or repair work done in the future, Powers Custom Fencing will be the first place I call.
Description of Work: Tim repaired our board-and-batten fence that had been damaged in two places during a summer storm. We used the Fence Maintenance Package Big Deal for this service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Glenn B.
11/2012
5.0
fencing
  + -1 more
Project went exactly as we had hoped. Tim was on time, courteous, and professional. We knew exactly what to expect. He showed us photos of his other work. We would call him again for any fencing projects.
Description of Work: We called Tim and requested an estimate on a privacy fence for the back of our historic Capitol Hill home. He came to meet us on a Saturday and after reviewing the project he gave us a detailed estimate the same day,which we accepted. Tim said work would be done in two weeks, which it was. He installed a beautiful cedar fence with decorative lattice on top. It is exactly what we wanted and very high quality. Tim is clearly an expert craftsman. He is highly professional and answered all our questions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Powers Custom Fencing LLC
These customers were a pleasure to work with. These are the type of customers that make my job easy, they know what they are looking for and they allowed me to share my fence experience with them. After listening to the advice I offered them we all easily came to an agreement and the project was completed on schedule. I would gladly work with them again.
Stephen B.
11/2012
5.0
fencing
  + -1 more
Tim and his crew did a great job repairing my wooden fence that was damaged during a summer storm. They also cut up & hauled away a large tree that crushed our fence.
Description of Work: Multiple section of wooden fence repaired.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Powers Custom Fencing LLC
I thoroughly enjoyed repairing the fence and helping to remove the tree for Member. I would definitley work for him again in the future.
Brian L.
11/2012
5.0
fencing
  + -1 more
My wife and I had several companies come out initially to give us estimates on the project. When we called Tim from Powers Custom Fencing he returned our call promptly and scheduled the appointment for the very next day. He was very helpful and he worked with us to figure out what style of fence would work best for us. After signing the contract he started work in less then a week. Tim was out working with his men on the job the entire time, which was surprising. It was a comfortable feeling to know that the same person who sold us the fence was actually installing it as well. During the construction of the fence he explained things to us and asked us questions to make sure we were satisfied with everything. Tim and his men did not stop until the job was done. The fence turned out beautiful! Powers removed all of the old debris and bushes from the yard and left us with a wonderful new fence. We highly recommend Powers Custom Fencing to anyone and we look forward to using them in the future.
Description of Work: 1. Removal of our old fence and overgrown vines within the fence. 2. Construction of a new fence with 3 gates
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Response from Powers Custom Fencing LLC
The Members were great to work with. They were looking for a custom fence company, and I am glad they were ale to find Powers Custom Fencing. I am releived when I am able to do custom work and build something that presents a challenge for me and my men. We were in communication through the entire process and it was a very pleasant experience. I look forward to working with them again in the spring. Thank You!
Chad D.
10/2012
5.0
fencing, driveway gates
  + 0 more
His crew was on time and professional. I had an idea as to how I wanted everything to look, but took Tim's advice, and it's better than I had imagined! My back yard is definitely the showpiece of my home and I grill out every chance I get. Thank you to Powers Fencing, i'm glad to recommend them, and will use them in the future for upkeep. Great work!
Description of Work: I called Tim and he showed up the next day to give me an estimate on extending my fence, upgrading the gates, and adding to my deck. He definitely knows his business and everything turned out fantastic!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,250
Response from Powers Custom Fencing LLC
Every now and then a job comes along at the right time and turns out to be just what Powers Fencing needed. Working for Member and his family was that job, and I had a great time doing this job. I am looking forward to working for the Member again. Thank You!
Robert S.
10/2012
5.0
driveway gates
  + -1 more
GREAT , FANTASTIC ...... STORY'S : I made the call the rest was easy. The next thing that i knew I was sitting in my newly rebuilt deck , second floor with a brand new Door with a new storm door, all done by Tim the owner . I have No Don't Do's ...... I have used this company since then on three defferent projects . GREAT , FANTASTICS WORK ETHICS.
Description of Work: After making the call to " Powers Custom Fences " The rest came easy , The no stress Factor . They had great pricing , along with a lot of great ideas for the deck that was built ........ On Time And Very clean. Very responsible with his on time management . The wife was happy and I was very pleased , so satisfied that we have had "Powers Cusom Fencing " back to install three doors ( they do all kinds of Quility jobs) they can do a lot of different odd jobs, just call and ask ! We loved there work & will use them again ... Just call and ask about your project , We are so glad we did !!!! Mr. Mrs. Stephen , WooWoooooooooooo
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,735
Response from Powers Custom Fencing LLC
I had a wonderful time working with Members. They have a beautiful yard and beautiful house, and I am glad I was able to make them happy! They actually live in a private paradise. They actually have a small river running right through their yard! I am looking forward to adding on to the deck I built them nect year. I have done four projects for them so far and each time I walk away pleased and happy that I was able to work for them. These are the type of clients that make me glad I chose this profession. Thank You!

Contact information

200 Branch Road, Vienna, VA 22180

www.powersfence.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 AM
Tuesday:
9:00 AM - 4:00 AM
Wednesday:
9:00 AM - 4:00 AM
Thursday:
9:00 AM - 4:00 AM
Friday:
9:00 AM - 4:00 AM
Saturday:
9:30 AM - 11:30 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Fencing,
Fencing Driveway Gates,
Deck Maintenance,
Gutters,
Decks and Porches,
Pressure Washing

FAQ

Powers Custom Fencing LLC is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 AM

Tuesday: 9:00 AM - 4:00 AM

Wednesday: 9:00 AM - 4:00 AM

Thursday: 9:00 AM - 4:00 AM

Friday: 9:00 AM - 4:00 AM

Saturday: 9:30 AM - 11:30 PM

Powers Custom Fencing LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Powers Custom Fencing LLC offers free project estimates.
Yes, Powers Custom Fencing LLC offers eco-friendly accreditations.
No, Powers Custom Fencing LLC does not offer a senior discount.
Yes, Powers Custom Fencing LLC offers emergency services.
No, Powers Custom Fencing LLC does not offer warranties.
Powers Custom Fencing LLC offers the following services: Our specialty is wood privacy fencing and wood picket fencing. The most commonly used material in the fence industry is pressure treated pine, but my recommendation has always been cedar. Treated pine has changed over the years and does not hold up as long as the cedar. I recommend wood fences are stained or sealed, and we have our own process for this. A wood fence can last as long as you want it to We also install all other types of fences. The most common are cedar and pine. Give me a call
I do not offer services outside of my service area, unless special circumstances permit this to be beneficial for us. We did the Big Deal In Montgomery County over the winter and it went well. I offer free estimates but i do not offer free work, unless it is warranty work. I offer a 3 year warranty which is 2 years longer then the industry standard. I have a special way of setting posts, which is a secret, I can tell you during the free estimate. Jackhammer work is not our favorite but we do it

Contact information

200 Branch Road, Vienna, VA 22180

www.powersfence.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 AM
Tuesday:
9:00 AM - 4:00 AM
Wednesday:
9:00 AM - 4:00 AM
Thursday:
9:00 AM - 4:00 AM
Friday:
9:00 AM - 4:00 AM
Saturday:
9:30 AM - 11:30 PM