Nicholas Chimney Stove & Fireplace Inc

Called multiple times, and left message twice. never got a response. he seems like a one man shop.

I called Nicholas Chimney back (they came in November to clean and start my gas fireplace and I was impressed then) when the pilot light went out and I couldn't get it re-lit. It was one of those situations where you're really at their mercy - I didn't know what was wrong, and it could have been anything. The tech was so nice and really took the time to try to understand and fix the problem so that I didn't have to replace the unit. I'm so glad he did! He showed me how to work the igniter in a little different way to get the pilot light re-lit. The firsplace has worked great since then. I'm so glad to have found these guys - will be a customer for years!

The technician arrived early, and was very pleasant. He did the inspection of both the fireplace inside and the chimney outside gave me a report of the condition then hooked up his vacumns and continued with sweeping the chimney. He brought blankets and tarps with him to ensure no mess was left and promptly cleaned up his things once the work was completed. All in all, I was very happy with their service.

Very informative about what they were doing, and about the condition of the Chimney and fire box. Neat, and thorough clean up.

Through the analysis done by the technician, he discovered several cracks in the ceramic backing. This is a massive fire hazard. The agent walked us through all issues, and explained to me in technical terms (did not talk down to me for being a female). I fully trust what the agent told me and showed me. We plan on using them again for they were extremely professional, and cleaned up any messes in an extremely professional manner. 5 stars!!!

We had Nicholas Chimney out to take a look at our propane fireplace and make certain it was working properly. Their technician, Raul, was fantastic in answering our questions. He cleaned the chimney and fireplace and explained to us safe and proper operation of the fireplace. We also talked about other fireplace options (inserts, wood burning, etc.) in terms of cost, effectiveness and the constraints of our existing fireplace and chimney. He arrived right on time, was friendly and very helpful. We would and will call them in the future.

We bought a house in the spring and needed have the chimney inspected. They did the inspection and said there were cracks in the chimney and it was unsafe to use. The guys then gave us the hard sell on getting a stove to put in the fireplace. We were not interested in a stove and it turns out they won't fit in ours anyways.

We bought a new house and it hadn't been done in many years. They were prompt, professional, helpful and gave some extra tips on taking good care of the fireplace and chimney.

The work turned out well and they came on time.

Problem comes in with no follow through on a quote for new fireplace logs or chimney repair. I called today which is approximately two months later to inquire about the quote and have not received a call back. I am hoping everyone at the firm is ok as they were very nice to deal with originally.

We are very pleased with the quality of work and the professionalism of this company.

I contacted them, they did not respond. Period.

I called Nicolas Chimney because they were highly rated and according to their website, work on chimneys with woodstove inserts. I explained to the scheduler that 1) we had a woodstove and it would require pulling out the stove to clean and 2) if they came today I would have to take a day off work. She assured me that the sweeps would be able to do this service. The cost to have an additional man was $75 above the $215 for the cleaning. Well, I took the day off and got a call today from the technician. He told me that he would not clean the stove that he did not want to do it! I'm basically fine that they don't want to do the work. That's the company's choice. However, they should have told me that on the phone, not this morning. They need to make sure their receptionists either know the business or know enough to call and ask questions when they don't.

The service man arrived on time and was very thorough about assessing the status of our two gas fireplaces. We had moved in recently and neither fireplace was working. He told us that the fireplaces were more than 10 years old and to repair them would be in excess of $450 each. And then subsequent repairs would be difficult as parts were hard to locate. He let us know about options from new fireplaces to inserts to dismantling the entire system and going back to wood burning. Although he recommended against this since it was terribly expensive to convert to gas and would be very expensive if we went to wood and then decided back for gas. Overall he was very knowledgeable and provided several alternatives for us. When we decide on the replacement, we will certainly call Nicholas Chimney's again.

No callbacks to discuss the estimate given.

The sevice technician, Elvis, and his associate were on time and worked diligently to clean and to check three gas fireplaces. They also worked to clean the dryer vent. They went above and beyond and were very professional from start to finish. I would definitely call them again as they were knowledgeable and efficient. The representative on the phone was very helpful from the first phone call also.

Raoul from Nicholas Brothers fixed our exterior chimney cap and parged the interior of the chimney. He showed us before and after pictures of the work done. He was quick and efficient and cleaned up all debris and dirt from the repairs. He also proved that the company we had come out to reline our chimney in 2009 did a terrible job (i.e. not parging, not putting enough mortar on chimney cap), which we will be addressing separately with that company! Due to Raoul's great work, our chimney passed the rigourous inspection criteria of our buyers for our house.

Very thorough and clean, easy to communicate with. It was easy to set up an appointment. We would definitely use them again.

Outstanding. The tech was early; explained all work and completed in a timely fashion. Our townhouse was built about 1900.

Professional, fast, and cleaned chimney for sale of house.

On June 6, 2012, I brought Nicholas Chimney to my house to have them construct screening to keep birds out of the chimney. John, the owner, did a great job securing the screening so that there would be no issues in the future with birds getting caught in the chimney opening outside. I took the opportunity to ask John about possible future fireplace construction. He looked over the house for structure to get an idea of whether he could build a fireplace in certain locations or not. He could also put in appropriate venting to the outside which few chimney companies can do. Nicholas Chimney gave me a proposal before the day was out. I would use Nicholas if I were going to build a new chimney for price and expertise in construction.

Easy to schedule. Technician was knowledgeable and professional. Cleaned chimney and checked gas lighter. Recommended preventive mx.

Nicholas Chimney Stove & Fireplace's work was very good.

Prompt, professional, easy to schedule, cleaned up after without any trace of soot.

I had heard that this was s a good company but was unable to coordinate an estimate. I called the company and left a message requesting an estimate for masonry repair on 2 chimneys at my elderly mother's home. On my first message, I did receive a callback but was not home at the time. I called back and again received an answering system so I left another message, however, this time I did not receive a callback. I have since selected another company.