Naulas Hardwood Floor

The price matched the estimate. Their timing was perfect. They were very good people. Excellent craftsmanship.

It was okay, I don't think they did a great job on the installation. I would probably not to recommend them.

This was handled professionally from the estimate right through to cleanup. I had a prompt response to my request for an estimate, got the estimate quickly thereafter and settled on a date within a few weeks. The crew came on time, worked efficiently, and the floors look beautiful. They taped plastic sheets up to protect the rest of my house and even put plastic over my roman shades so there was less dust in the house than I expected.

They were very good and very competent.

The work provided to me by Naula's Hardwood Floor was excellent. He did a very good job. They were great. He's very professional and very honest and dependable. He was always on time and always kept me informed. The final job is beautiful and I'm very, very happy with the way it looks. His pricing was less than any other quotes I got. It looks beautiful and my floor is great. He did a great job. He's wonderful.

I used to be a class B contractor in Virginia and Luis is the kind of guy I work best with. He owns his own company and came out on the sales consultation. I had 3 other contractors review the work but all the others sent a sales person. Luis could talk about the entire process of work, the timing, the issues and things to watch for without adding any FUD (fear uncertainty and doubt) at all. He is very personable and proud of the work he performs and this shows as he walked me through his binder of pictures from previous projects. He was also was able to manage the entire project both hardwood and iron ballester installation. He was able to accommodate my timeline and I was the one that slowed him down! The quality of the work was outstanding and another project he is very proud of. I would take company's and people like Luis every day over larger company's whose employees have nothing at stake other than a paycheck. Excellent work Luis...thank you again.

Luis and his men showed up on time and got right to work. They stripped the floors in the living room, dinning room, one bedroom, and the main hallway. They kept the dust well under control. They returned and put down one layer of finish. It dried over night and they returned to buff the floor and put down the second coat of finish. They cleaned up everything as if they were never here. The floors look great!

With the discerning eye of a skilled craftsmen Luis Naula transformed his rendering of sketch to reality and created a wonderful transformation giving my fireplace greater character.

Naula's did an excellent job. I received three proposals from firms recommended on Angie's List. Of the three we liked Naula best and their price was also the lowest. Luis Naula who is the owner is also the person you deal with for the estimate and he is also out on the job with his crew doing the work. He wants to do an excellent job and to have a satisfied customer. He did an excellent job protecting adjacent areas and controlling the dust. He also cleans the dust from the sills, trim, etc. in the areas refinished. There were a couple of items that needed some additional work but Luis was more than happy to fix them to your satisfaction. Our floors were 25 years old with considerable wear from 25 years do dogs and kids. When Luis was done the looked brand new. He replaced a couple of areas where dogs had ruined the floors that could not be sanded out (we knew this beforehand). He replaced the ruined areas with new flooring and you would have no idea that new flooring had been added. If you want an excellent job at a reasonable price and want to support a hard working individual business use Naula's Flooring. You won't be disappointed.

I cannot say enough about how great these guys were!! I selected Naula's based on reviews here. They were prompt with a response and estimate and I scheduled a few weeks before the service. I did not have to make a reminder call and on Monday they showed on time and worked thru Thursday to complete this job. Eduard and his crew were excellent at the meticulous work and there was virtually no dust!!! This was a great relief. The floors look great and I could not be happier. We chose not to have the floors in the office or guest room done, because of all the furniture to be moved and these floors were not that scratched. Eduard blended the new and old very well.

Luis and his crew did an awesome job! The crew was there each day on time and would only take a small lunch break and get right back to work. I am very impressed with the work that I am having them come back and do my foyer steps and custom handrails. A++++ service.

The work took two and a half days. The workers were prompt and courteous. The owner came the week before to give me an estimate. After I agreed with it, I sent a half payment. The other half I gave to them after the work was finished. They did a very good job on hardwood that had been covered with carpet (which had already been stripped) for decades.

Very good for most of work, Some issues with refinishing of porch with newer product. Had to be resanded and reapplied.

I had asked for an estimate in the latter part of last year (2012). Due to family issues, I had to put it off until this year. The work was done in August 2013. When I contacted Mr. Naula regarding my interest in performing the work in 2012 and this year, he responded immediately and came to our home at a time that was convenient. He was very professional and discussed the work to be done and how it would be done. He and his team were very conscientious. I had very little dust as they had used plastic to close off rooms not being done and had cleaned the areas where they installed the flooring. Everything was done within the timeframe agreed upon. Also, this required that the finish match existing flooring on the stairs, etc. I am very pleased with the final product. The floors are beautiful.

The job was executed with strategy and well thought out planning to meet every expectation of the home owner. Unlike Hatcher floors which provided a ball of wax estimate ridiculously priced w/o breaking down the job in any detail, Naula's estimate was on the money, fair and intricately detailed to cover all facets of the job and at half the cost. It seemed that Hatcher Floors over priced the job to the neighborhood where as Naula Floors did no such thing. I have been through this before with other contractors charging different amounts per the neighborhood. I am glad that I am an informed consumer as it was easy to tell I needed another estimate after Hatcher's incredible pricing which also did not include the extras Naula offered.

Luis and co are simply outstanding. If you're in the market for hardwood installation or sanding/staining then look no further as these guys not only do an excellent job but they stand behind their work long after the job is complete. Luis is extremely easy to work with and responds immediately to queries/questions. Their prices are very good and their attention to detail is top-notch. I meant to leave them a favorable review earlier but had forgotten about it as we have been busy moving/settling into our new place. Earlier today, I had another company come out to do duct cleaning and the technician commented (I had mentioned we sanded/stained floors) to leave the guys that did the job a favorable review as they didn't leave any mess behind in the ducts. I'd definitely work with Luis and co again and would recommend them to family & friends without any reservation.

The crew did a very good job, I was very happy with The results. Plus the did a great job of blocking off the other rooms to prevent excess sanding dust and very thorough with clean up after they were finished.

Excellent service. Installed hardwood in basement of 472 sq ft. Luis is very informative and knows his stuff. Usually, engineered wood is used in the basement but Luis took special care to to make sure that solid wood was installed properly and the surface was levelled. Additionally, his team also moved the furniture for us. Highly recommended if you want a great experience and service.

Great service and very responsible team. They had to sand down sections of the floor. Restain it to match the existing floor. Did so with out mess or inconvenience. Then at a latter date they came in and polished the floor. Looks great. Could not be happier

I really couldn't be happier with the quality of work done and in general the entire experience. It would be great if all projects went as well as this one! I first met with Luis who inspected the job and let me know to expect an estimate in the next day or two. The estimate arrived via email as expected. I had a few questions so I emailed them over. They were answered in a timely fashion and were clear and easy to understand. After committing to them to do the work I spoke with Juan and we scheduled the job. Juan and his crew came on a Monday and started immediately. They sealed off all the living space they weren't going to be working in and I got out of their way. They pulled a 12 hour day! They came back the next day and finished the job. Our floors were in pretty rough shape. There were a number of what appeared to be deep scratches, like someone took a screwdriver and used it as a crayon in many areas. High traffic areas had gotten worn and discolored. Also a previous tenant must have had carpet in the three bedrooms because at one point those floors were darker as a result of an oil based finish. The hallway, living and dining areas must have already been refinished awhile ago using a water base. So you could see the color difference between these areas. The crew got out all these scratches and filled some of the creases and nails holes leftover. The mismatch between the old oil base and water base areas are visible no more. The floors look fantastic! I also want to point out that I didn't notice any dust at all through the entire job. Again, this was a great experience and I am extremely pleased. Luis, Juan and crew were easy to communicate with and friendly. No language barrier at all here. I will definitely be recommending them.

Mr. Naula was prompt with his estimate and agreed to my specific request for the use of Bona Traffic finish. His written contract included three coats of Bona Traffic. We agreed on a start date and a 50% deposit was given. The work was started on the agreed date.The crew was very accomodating, and moved the furniture carefully. The sanding was done with a minmum of dust and cleanup was excellent. Mr. Naula then left his nephew in charge of the staining and refinishing. After staining, as they were applying the initial coats of finish, I noticed they were using Bona Mega, not Traffic. Mega is of a secondary quality and lower cost. The crew manager said they alway use Mega for the frst two coats and only use Traffic for the third. Showing him my contract, which specified three coats of Traffic, he said this must be a mistake on his uncle's part, and insisted that he was correct in using Mega for the first two coats. Traffic was used for the third coat. One area of one room showed major flaws, and was later redone correctly. On the day of completion, Mr. Naula came apologised for the mistake in product use, and gave a $200 credit on my final payment. He acknowledged that my contract was not done to specifications. The floor work was well done, but not to contract specs. If you were to choose Naula's Floor for your project, I would recommend strict adherance to your contract.

The job was done professionally and we're very happy with the results. We'd gladly recommend them to anyone looking for similar work to be done.

Quite well. They were here early and helped move the heavy pieces of furniture. They applied plastic everywhere to control dust. They removed all of the shoe molding. They tore out the old kitchen floor and laid the new one. They sanded all of the existing hardwood floors and the new one, together. They applied two coats of finish and installed all new shoes molding. Everything was done as it should be but there was a little dust in the finish right by the side door where it was easy to see if you build furniture, which I do. Overall I was very pleased though - the matching of the new and old flooring was extremely well done.

We used Naula's to refinish the oak floors on both the first and second floors of our home. Luis was very responsive to my calls/emails and the price seemed reasonable among the estimates we got. We wanted to floors to be dark, and they put several stain samples on the floor for us to help us choose. We decided to mix two colors and they were willing to do this. They also were willing/able to work with us on our very short timeline, so the floors could be finished before we moved into the house. Mid-project, we needed to have some work done on the floor where part of a wall was removed, and they offered a suggestion on how to handle it, did the work, and it turned our really well. The refinished floors throughout the house look nice. There are small places on the side of a couple of radiators that were missed, and we'll most likely ask them to come out to address this. It wouldn't be very noticeable, except that the new color is very different than the old stain color. And they probably could have been a bit neater for our taste (stain spots on light switches, etc.), but we're very picky that way. It probably wouldn't bother most people. They were easy to work with, showed up on a timely basis, and did a good job at a good price. Update: after nine months of use, we haven't been very pleased with how the floors have worn. I suppose we'll have to put more polyurethane coats on soon, as they scratch very easily, and we are having to do a lot of touch up as a result.

Luis was extremely helpful and knowledgeable throughout the whole process. He answered the phone the first time I called, showed up onetime to all appointments, and finished the job on time. He provided his expertise in color selection for the wood floors to make sure they were not too dark or light. He listened to me and heard exactly what I wanted. We had three quotes for this job and he was the lowest but that did not effect the quality. The wood floors look fantastic!