Iugis Home Remodeling

unknown

Iugis worked on homes in my neighborhood, which is how I came to know of them. I called and asked for estimate for home expansion. Two visits occurred, one with just Jorge and the other with Jorge and his designer Xavier. After last visit, they promised to provide estimate within a few days. Almost two months later no estimate has been provided. They do not return follow-up phone calls or respond to emails from me. I consider this rude and unprofessional behavior. If they did not want to do the job, they could have just said so. I am writing this review so that others will be warned that dealing with Iugis may be a waste of their time. And if they can treat potential customers this way, it may give a clue as to how they deal with you after they start job.

They are builders; I trust the owner implicitly and go through him. I found them on the net; they have a website. They are a full service company. For the extension, I paid $1, 40,000. They provided very high quality work and the contractors were very good. They were very reliable and safe as well. The owner is a very responsible man who is very hands on. I checked out the prices and they one of the better priced companies.

It was a mixed experience. The biggest problem that came was when the guy was set up to do the marketing and he was acting as the superintendent on the job. He quit the company half way through the job. They didn't handle the issue very well. The one thing that I insisted was that anybody they send should speak god English; that didn't happen. The guy who was there was very good and he wanted to do the job. I was worried that they didn't have the experience that I had. They did fine work. The work ended up fine. It took them three months to solve an issue. They worked hard and they really knew what they were doing. They did the work professionally. I wouldn't use them in the future again.

Their work was completed in a very short time frame (1 or at most 2 weeks at most). From what I remember, there were very few delays and these were mostly third parties: County inspectors or plumbers, etc. had to come by and do their part, in order for the work to continue. The overall coordination was nevertheless very efficient.