Frontpoint Security

alarm system

About us

Voted 2021 Best DIY Home Security Systems by US News & World Report, Frontpoint provides professionally monitored equipment you install yourself around your schedule. Everything arrives fully updated and synced so it works right out of the box, allowing you to install your system in less than 30 minutes. Frontpoint connects with your smart home devices, provides professional 24/7 monitoring, and is smart home security that protects your home like no one else can.

Business highlights

17 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
3%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.8
Showing 1-25 of 40 reviews

J W.
11/2021
5.0
The techs were wonderful and patient in talking me through the setup process. I truly appreciated their support! The company also switched some equipment to help meet my needs. In addition, they have employed an onsite security team if I am away and the alarm goes off, I would need to pay extra for that occurrence, but on a rare occasion, that I would need it, it gives me peace of mind. I really feel I have a good system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nel G.
09/2021
5.0
Great service and price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$48

Syed Z.
05/2020
5.0
These guys are awesome! The prices are great and the service is top notch

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara M.
10/2018
5.0
This group helped me decide what kind of alarm modules would best protect my property. When the items arrived they talked us through installation and over the first few weeks they exchanged some of the modules to overcome some issues (for example, a motion detector was being triggered by a skylight because it reacts to heat, so we substituted a broken glass detector instead). If the alarm was accidentally triggered as we got accustomed to the system, they called to check with us before alerting authorities. Their customer service is excellent and our system now protects against any imaginable type of invasion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly L.
09/2018
5.0
After someone attempted to break into our garage that did not have an alarm on it, they fed ex me a sensor at half price then they called and emailed to verify it was installed and asking if we were okay?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jorge s.
04/2018
5.0
He was very nice this job very well Done in a very timely manner He was very fast and clean and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer K.
04/2018
5.0
Simply Safe is a cheaper monthly service however we needed something fast. This system was delivered in 36 hours.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Danielle W.
03/2018
5.0
The customer service with FrontPoint is awesome! They have a highly rated product and experience so they don't have to pressure you to work with them. They're transparent about pricing and have a 30 day money-back guarantee! Excellent overall experience so far!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn W.
03/2018
5.0
o Outstanding customer service. they work with us throughout the installation process and called back later to check on system working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aneesa B.
03/2018
5.0
Aneesa bacon

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Correy E.
03/2018
5.0
Great products and service for the value!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory J.
03/2018
5.0
The salesperson was very professional on the phone, however our package has not arrived to us yet and when it does I will update my review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

LAURA O.
02/2018
5.0
easy to install

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia R.
02/2018
4.0
Had a bit of problem with installing the system myself, but customer service was very patient and guided me step by step. So far seems to be a great system!

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Monique M.
12/2017
5.0
I got Frontpoint for our home after reading a bunch of online reviews for home security. I’ve had a few hiccups trying to install the system on my own but customer service is reliable and easy to contact. I’ve tried their app and it’s really easy to use too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jason C.
12/2017
4.5
.

Rating CategoryRating out of 5
quality
2.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

samuel h.
11/2017
5.0
The reviews are right on point, the best security system for the ease of install and service after your system is up and online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
11/2017
4.5
They not only matched ADT pricing, they went above and beyond their price points and benefits. The representative was very nice and accommodating.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

William H.
11/2017
5.0
Suggested ways to make work cheaper without changing quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Saul O.
11/2017
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bill o.
11/2017
4.0
Nice phone interaction.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1595 Spring Hill Road, Suite 301, Vienna, VA 22182

https://www.frontpointsecurity.com/

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 PM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 PM - 9:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

alarm system

FAQ

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 PM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 PM - 9:00 PM

Saturday: Closed

Sunday: Closed

Frontpoint Security accepts the following forms of payment: CreditCard
Yes, Frontpoint Security offers free project estimates.
No, Frontpoint Security does not offer eco-friendly accreditations.
No, Frontpoint Security does not offer a senior discount.
No, Frontpoint Security does not offer emergency services.
No, Frontpoint Security does not offer warranties.

Contact information

1595 Spring Hill Road, Suite 301, Vienna, VA 22182

https://www.frontpointsecurity.com/

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 PM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 PM - 9:00 PM
Saturday:
Closed
Sunday:
Closed