Douglas Roofing

We are extremely impressed with Douglas Roofing in Great Falls. Marc was extremely insightful and courteous from the initial roof inspection to the finishing touches of our new roof. They replaced our old roof with a beautiful new one that has completely transformed the look of our home. We referred them to our neighbors as well.

Highly recommend this company. Alfred, my roofing advocate was instrumental in getting my entire roof replaced through my insurance company with no cost to me besides my deposit. My previous request was denied. Douglas roofing worked hand in hand with the insurance company and the entire process was seamless. Every single person I worked with went the extra mile. If you want an honest company, go with Douglas Roofing!!!

Five Star Fabulous! We highly, highly recommend Douglas Roofing! Douglas Roofing completely replaced our roof, gutters and downspouts. Steve Arevalo worked with our insurance company. Haley Barry, project manager, helped us choose great materials. Their installers were highly skilled and very polite. Douglas Rimel, part owner of the company, came to check on the progress, and quickly resolved a couple of questions. The installers cleaned up everything. Work happened when they said it would happen. They charged what they estimated. And what is best...everybody was safe and sound at the end of the project! Rain and snow fell after they finished, and our house is completely dry.

Tried to get this company to bid on my roofing job based on Angies List reviews, but had no success. I have no idea whats going on with them, but they were not organized enough nor professional in approach, so I will use another company. There are lots of qualified professional roofing companies. Here's what happened. I contacted them on-line and requested an appointment several weeks ahead, at a specific time. After saying I didnt need to be here, they agreed to the time and said they would call ahead before coming. Never got a call. 45 minutes after scheduled appointment time I emailed the company to request status, and within minutes two employees did show up and said that they had just been given the paperwork, whatever that means. After inspecting the roof and measuring, they left; by then another company had arrived to do an estimate. But they left no information, and seemed mostly to be annoyed to have been sent on this estimate. And then I heard nothing more. The other two companies that did estimates were both very informative and professional, providing a lot of information, and both provided their estimates within a matter of hours, by email. Having heard nothing further, I emailed the owner again and said they now didnt need to bother providing any estimate since I hadn't found them very responsive. Again, no response.

It went real welland completed in one day. One return for corrections.

.They were the highest in price. They didn't really have much of a discussion. They didn't come out they actually just did an oral quote. We never met them they never came out. So basically we didn't use them because of the price.

Overall great experience (not that any one really wants a leaking roof to start with!)

The work was done as on time and at the estimated price. I would recommend Douglas Roofing to my family and friends.

Their estimate seemed quite high, so we are going to entertain other bids as well.

Douglas Roofing did an excellent job. I have recommended the firm to friends

They were fantastic. They were of very high quality and very picky guys. I know a lot about roofing and they did a really good job. No complaints. Their owner actually came after the job was done, found a couple of things and send the guys back out there for a couple of hours to fix a couple of things that he noticed that weren't done to his liking. I did not have too much interaction with the workers but they seemed good. They all did a good job. The guy who sold the roof to me; the sales guy, was also sort of a foreman on the job out there. It was a fairly complicated roof and they all did a good job. Though I do not remember how much I spend, I do remember them not being the cheapest. I had some problems with the roof and they were the ones who got a ladder and went up and identified exactly what the issues were more so than the others. The others came out and did not put any effort to actually making sure that what they are offering is going to fix the problem. I had water leakage during last winter that caused one of the hard wood floors to buckle. It was very bad. They were very reasonable. I don't except to need them but if I needed a new roof I would definitely call them.

They seemed very professional however they charge three times more than the price I paid another company for the same service.

The work turned out just wonderful. They were very efficient. I was traveling at that time and one of the challenges I had was that the fascia board had come off at the back of my house. So, they came out before I went away and gave me an estimate. I asked them to go ahead with the work. I was a little concerned because I hadn’t heard from them and when I went to pick up my mail after I came back, there was a bill. Then when I went and looked at the back, the work was completed. You couldn’t even say that they had been there. They had done the work. They had cleaned up and removed everything that had fallen down. So, I was very pleased with what they did. There was no shingle damage that they had to fix. I had dealt with other contractors, but Douglas Roofing was easy to deal with. They did what they said they were going to do. They responded to what they said they were going to respond. I hadn’t heard from them and I wasn’t sure if they had done the job. That could have been because I was traveling. So, I was surprised with what they did. Other than that, I was entirely pleased with what they did. The price was fair. It wasn’t cheap. I had received an estimate that was lower, but I didn’t have much confidence in the folks who had given me the estimate. Otherwise, their price was in the same ballpark with the others I had received. They gave a good price. There was never really an issue with their punctuality. I wasn't here when they did the work. They did come when they said they would for the estimate and they were quick and efficient. Everything was done over the phone and I never met anyone from the company. They did what they said they were going to do and they were responsive to it. I am always impressed when a contractor leaves and you really can’t tell that they had been here. That was true in this case except for the fact that there was no debris left. They completely cleaned everything up. They were able to do this when I wasn’t at home. I would use their services in the future too.

Everything went great. They did everything they said they would. They did follow up to make sure everything was ok.

Great job, very reasonable. Took a while for the company to return my call for an estimate, but once that was done, they showed up at the appointment time and finsihed the work in a timely and professional manner.

Douglas Roofing came in and immediately found the problem. The roofer that we had paid to put a new roof on had botched the job. Since the repair job, we've had zero leaks after years of problems and shoddy repair jobs. Great!

See above detail of service request and price estimate

We were overall very pleased with Douglas Roofing. We needed to get this replacement done quickly (as we were marketing the home). They were the very first company to respond to or request for a timely estimate and they ended up giving us a reasonable estimate--and most importantly--they could also begin the work within a week's time. Alfredo and crew were good. They started out working in comfortable conditions, however the extreme (near 100 degrees) heat hit on the 3rd day. This extended the number of days for the job, but it was a necessity as nobody could work in that terrific heat of midday. The one unfortunate part of the project was that (since cedar is on spaced sheathing) a box of roofing nails fell between the sheathing and damaged a ceiling in our 2nd story foyer. by the time we realized the damage, Larry had already been contacted by the crew. Even though this was over July 4th weekend, he had already contacted his drywall subcontractor and made arrangements for him to make the repair. The drywall repair was very good.This was the only part of the project that was a difficulty (inconvenient and it extended the time we had to have our house off of the market) and why we rate the overall experience as a B versus A. We had a small issue after the first rain, but Larry was out to our house within the hour of our call and it turns out it was a gutter issue and not the roof at all. We were pleased that he was here to check it out so quickly and even helped to remedy the situation. We always felt like our home was his top priority during the process. He was always available by phone or in person.

Very Good. When I called someone answered the phone and they gave me ideas on what the problem could be. They came out 2 days later and provided an estimate on the spot. I was not home when they came, so they left a detailed drawing and description with my nanny. When I called them back to discuss, someone answered the phone again (that's so nice) and talked me through the repairs. They came out the next day to do the work. They were on time and delivered as expected. They also didn't try to sell me on a new roof, which I appreciated. I don't think they were the cheapest, but I appreciated the level of service. My only complaint, was that I did ask them for an estimate on replacing the roof, just so I would have an idea when the time came (probably 2-5 years), but they didn't come through on that. Overall, they were timely and made it easy for me. Thank you.

Larry (the owner) came out to give an estimate himself. Told me about his company and gave me some great advice (go with a ridge vent versus attic fan b/c it's an all four seasons solution). Very trustworthy - a man and company committed to doing business the old fashioned way - invoiced on real, honest-to-goodness, letterhead with a professional logo/business presence. The one of the two men who did the work had been doing so for a gazillion years and couldn't have been more professional or polite. I actually wish I had another roof somewhere that needed work b/c I would hire Larry and his team back in an instant - if only all contractors were like this. If I have any trouble with the vent, I have no doubt he would come back to rectify it. Douglas Roofing - HIGHLY recommended.

We've used Douglas in the past for skylights and a new roof. We were completely happy with them and would have used them again for gutters; however, the siding company we used could do the gutters for much less and since we decided to go without a leaf guard system, it made sense to save money on the gutters.

Very responsive. And it was nice to have Douglas handle both the roofing *and* the gutters/downspouts. I had wanted a special element to some of the roof venting, and Douglas (and whatever distributor they use) complied quickly. Two items that could stand improvement that I can recall is site clean-up - found quite a few long aluminum nails used for the old gutters in our grass. Also, I was quoted for more venting than I needed due to overlooked soffit vents already in place. Over the subsequent winter we had record-breaking snow and gutters were beyond full with ice - solid ice. So I had minor ice-damming problems. But anyway, I checked the gutters later and they seem as solid as ever. If I have roofing issues again, I'll be consulting again with the folks at Douglas.

Excellent. We used Douglas because we used them before, to redo our entire house roof about 5 years ago. They did a good job then, and they met our expectations for doing a good job on this small repair project.

Company was very responsive. Able to estimate same day, do repair next. Although repair was not completed quite correctly on first attempt, (as evidenced by continuing although lessened leakage) company was responsive and returned to resolve without further charge. Highly recommend.

Their quote was fine. So far I am happy with them; however, I have not decided yet if I need to go with them.