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Carpet Repair USA

Carpet Sales and Installation, Carpet Cleaning, Flooring Sales and Installation,

About us

Carpet Repair USA has been providing carpet repair, carpet stretching, carpet patching, pet damage, carpet cleaning, and water damage restoration services to consumers in Washington D.C., Maryland and Northern Virginia since 1978. We provide a Lifetime Guarantee with all Carpet Repair, Stretching and Carpet Installation projects. We also offer scheduling appointments 7 Days a Week.

Business highlights

47 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Repair, Carpet Stretching, Carpet Binding, Rug Binding, Rug Fringe Replacement, Carpet Cleaning, Water Damage, Mold Removal, Pet Damage, Carpet Sales, Carpet Installation. Vinyl Flooring. Area Rug Making.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 54 reviews

Thomas R.
03/2019
5.0
carpet cleaners, carpet installation
  + 0 more
My basement required trimming and power stretching all edges, including around installed cabinets and stairs. Had to work with a pool table and do repair on back of rug before completing the stretching. Both men seemed very knowledgeable, experienced and meticulous Extra attention was given to stairs without my requesting it. Also repaired fringe on a separate carpet. Basement and 3 bedrooms were left clean and looking good.
Description of Work: Wall to wall Carpet stretching and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Andrew P.
09/2018
5.0
carpet installation
  + -1 more
Danny was great - quick call back, was able to come out within 2 days. Once here, worked very fast and did a great job. Would 100% call him again if we needed anything.
Description of Work: Re-install section of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle C.
03/2018
5.0
carpet installation
  + -1 more
Danny was fabulous! We're super happy with the outcome and our rooms look better than ever. We'll be asking for more help in the near future.
Description of Work: Carpet stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
08/2016
5.0
carpet installation
  + -1 more
Danny O'Connor was great. Of the three places I called his price was the best and he could come the soonest to repair my carpet which had minor water damage. Danny was responsive, kept me informed about his arrival time, and completed the work in less than 30 minutes. I definitely recommend Carpet Repair!
Description of Work: Replaced part of carpet pad and re-streched and tacked down carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan Q.
08/2016
5.0
carpet installation
  + -1 more
Everything went well. Mr. O' Connor was on time and called ahead as requested. I like that there is a lifetime guarantee with the repair.
Description of Work: Carpet stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carpet Repair USA
Hello. Thank you so much for allowing us to be the service provider that has gained your confidence in helping you. It was a refreshing customer experience for us as well. Thanks again, Danny.

Carol L.
06/2016
5.0
carpet cleaners, carpet installation
  + 0 more
Danny O'Connor did a great job! He provided a written estimate for the work to be performed, and we scheduled him to do the work 2 days later. He showed up on time, and got right to work. Our basement has about 95 square yards of carpet, and a lot if it had developed ripples. Danny moved all the furniture out of his way and then, using appropriate tools and a great deal of strength, he stretched the carpet so it was completely smooth. It now looks better than when it was first installed. Using a large remnant of carpet we had from its first installation, Danny replaced the worn carpet on the stairs with the unused carpet from the remnant. Finally, Danny shampooed the entire carpet. We are very pleased and we intend to hire Danny again in the future to install new carpeting elsewhere in the house.
Description of Work: Re-stretch full basement of carpet, install carpet on stairs, shampoo all carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Judy K.
05/2016
5.0
carpet installation
  + -1 more
We were very impressed with Danny. Not only was his price reasonable but he came to the house to do the work to seam and trim 5 throw rugs and one long runner. The quality of his work was excellent. Installing the existing carpet roll on the curved stairway turned out to be more of a challenge than he thought because of the age of the house each step was different. He canceled his second appointment to ensure he had the time to get it done properly. He quoted his price upfront and did not waiver from the price even though the job took longer than expected. We did pay him a little extra because we thought that was more of a fair price for his work. But this was at our initiative not his. We would readily hire him again
Description of Work: installed existing carpet on curved stairway in 1900 home; created several throw rugs out of existing carpet, seamed and added trim including 17' runner; price included new padding for all carpet and rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Gwyn D.
04/2016
5.0
carpet installation
  + -1 more
I called Danny to ask if he could patch a 2' by 3' area of Berber carpeting at the base of basement steps that the tenant's dog had torn up. He was available to come that afternoon (I wasn't, so we did the next day), told me over the phone after I described the area that it would be his $150 minimum, and take about 30 minutes. He arrived promptly, had all the tools he needed, provided padding to go under the new patched area (I had a remnant piece, luckily), and was done, as promised, in about 30 minutes! He was incredibly pleasant and helpful, gave me a good piece of advice to save the undamaged portion of the piece he'd cut out, just in case I'd need to patch a smaller area elsewhere in the future. He also can border area rugs on site, cutting them to fit unique spaces, stretch carpets, and more. Great resource I'm keeping in my "I have a guy!" notebook!
Description of Work: Patched Berber carpet area damaged by dog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charlie L.
04/2016
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Fantastic.... he was punctual, called enroute to let me know his exact time of arrival. He surveyed the job and pointed some problem areas that the previous provider had not done right and told me not to worry, that he would take care of them. And he did just that. The job was quickly and professionally done. Danny also offered some advise one some improvements and gave a very reasonable quote to clean the entire basement carpet. Danny's prices were extremely reasonable.... Best job in carpet work I have ever had.
Description of Work: Capet repair and put back down after removal by another contractor to prevent water damage from a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael C.
03/2016
5.0
carpet installation
  + -1 more
Danny arrived right on time, as he had called to project. The work was done expeditiously, and the area looks great. His approach was extremely professional and it was apparent that he was well skilled in his disciplines. I would not hesitate to contact Danny for any future carpeting needs.
Description of Work: Stretching and washing of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Allison G.
02/2016
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Oh, my! Was this a wonderful experience!! Danny re-stretched the carpet and his associate cleaned 6 rooms in 1 1/2 hours. They were professional, punctual, neat, and pleasant. And the results are beautiful; the carpet looks like it is new. In addition, Danny went the extra mile for me in 2 ways. First, he showed me a way to clean up carpet that has been snagged by cat claws using a special pair of scissors. And second, he agreed to use his industrial sized sliders to move a pool table in our basement, for a nominal fee. I would highly recommend this company.
Description of Work: Danny re-stretched wall-to-wall carpeting in 2 rooms and cleaned the carpet in 6 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Steve S.
12/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
Danny was fantastic. He was able to schedule me for the next day and called that morning (this morning) to verify his arrival time. He arrived on time and got to work immediately. He was extremely professional and his repair work on the seams was great. Even though the seam I cut was badly damaged (my fault when I cut the carpet), you don't see the new seam unless you're standing directly above it. He has made the carpet look like new (although I need to get it cleaned later) and I can use those rooms again! He did a great job and I would gladly recommend him to anyone needing carpet repair.
Description of Work: I had two separate water leaks in my basement and they soaked a large portion of the wall-to-wall carpeting. I was able to dry out the carpet but lost some of the padding and had to cut the carpet to get the fans underneath. Unfortunately, I cut along one of the seams rather than making a fresh cut in the carpet. Never do that! It makes the repair much more difficult. So, I needed to have padding replaced, two seams (one long and one short) repaired, carpet stretched and re-laid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mike B.
12/2015
5.0
carpet installation, flooring contractor
  + 0 more
Danny was incredibly responsive and by far the most reasonable estimate. He gave an over the phone estimate and after coming to the house showed us a significant amount of carpet that had been damaged by the sewage leak in the basement that we had not seen or noticed. He was thorough, courteous, honest, and upfront with the costs, description of repairs, and work dates to completion. Although a lot of the carpet had to be cut, I was amazed at how well he seamed the pieces back together. He was able to fix a snag along a portion of carpet by using it as a seam after stretching the carpet at no additional cost. I cannot see any locations of reattachment. He was in and out within several hours of each appointment and was on time each call. He also let me know exactly what he would be doing, introduced me to his helper on the first day, and he gave a 100% lifetime guarantee. We found a snag in the carpet after he left which he returned and fixed with a remnant of our own carpet. It looks brand new (blending with our other carpet perfectly). I would definitely recommend his services to my friends and family!
Description of Work: Restoration of sewer leak damage to carpet: pad replacement, anti-microbial treatment, drying, using dehumidifiers and powerful air movers, cleaning, and snag repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Paul R.
11/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
I called Carpet Repair USA on Thursday and he was able to do the job on Saturday. When he arrived Danny assessed the area of carpet to be stretched, calculated the cost, and gave me the exact price of that service and the cleaning before he started. He explained that he would need to put a seam at the rooms' thresholds. I was a little concerned about being able to see these seams when he was done, but reassured me not to worry. He was right. The wall to wall carpeting looks seamless and so clean; it looks like I had purchased brand new rugs. It took about 2 hours from start to finish. The price was reasonable and the service was excellent.
Description of Work: Danny and his helper restretched carpet in my hallway and bedrooms. They then cleaned all the wall to wall carpeting on the second floor and two sets of stairs. The carpets look brand new now!! Danny knows what he is doing when it comes to carpet repairing, stretching, and cleaning. He has years of experience and explained what he would be doing step by step.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Kristin C.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
Results were a seamless apparently new carpet. He was on time, courteous, and consciencious His work was excellent. Next day service. Highest rating allowed.
Description of Work: He repaired carpet, replacing 3 pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond R.
10/2015
5.0
carpet installation, carpet cleaners
  + 0 more
I was in a huge hurry so I appreciated Danny's quick response to my request and scheduling the work. I thought the price was a little high ($50 per cushion?) , but I did not have time to shop around so I could be wrong. I was also surprised that he did not move the beds in the bedrooms or put protective materials under the furniture legs after cleaning. I thought he did a pretty good job, but if I had more lead time I might have been able to shop around more & get some of the details (logistical & price) ironed out. Under the circumstances I can't really complain.
Description of Work: Cleaned five rooms of carpet, one couch and one love seat, one recliner and four throw pillows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Lori B.
09/2015
5.0
carpet installation
  + -1 more
Every step went seamlessly from start to finish. Danny is a true professional and we are looking forward to having his company do more work at our home.
Description of Work: Repaired, stretched, and cleaned carpet in a very large basement. Also repaired and stretched carpet in two smaller rooms. The carpet looks new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jonathan M.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
Danny was on-time (actually five minutes early) and did exactly what he said he would do for exactly the price he quoted me. His re-stretching removed the wrinkles and my berber carpet now looks great. He also expertly trimmed one seam on the berber carpet which is now much less noticeable. He cleaned up after the work was finished and was very professional while at my house. I recommend Danny O'Connor to others and will definitely use him again for any future carpet repair issues.
Description of Work: Trimmed seam on berber carpet; re-stretched basement berber carpet to remove two large wrinkles; replaced berber carpet on three basement stairs with my existing remnant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kerry P.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
Danny did a great job stretching the carpet in our rec room and in one of our bedrooms. He is is very knowledgable on carpet in general. He arrived on time, clean up before leaving and overall did a fantastic job. I plan to use him in the near future to install new carpet.
Description of Work: Danny stretched the carpet in our rec room and in an upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Gertrude B.
01/2015
5.0
carpet installation
  + -1 more
Danny arrived on time. He performed the work. He explained what needed to be done to get the carpet to lay flat while it dried (it had been rolled up for years). It looks great and will make a beautiful area rug for us. My husband and I are pleased.
Description of Work: Cut and binding of large remnant wall-to-wall carpet. Also cleaned the carpet as it had been stored in our basement for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dustin N.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
They first tried to clean up the damaged area, which ended up not working. They had to come back a second time to replace the damaged area, but did not charge additional for that second visit. They were SO nice to my kids. Kind, professional, and the job was well done. Thank you.
Description of Work: Replaced a section of carpet that had been damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

C.J. W.
01/2015
5.0
carpet installation
  + -1 more
Very happy with all aspects of the process. Danny responded quickly to my request for a quote and was able to perform the service on very short notice (the day after Christmas!). He arrived exactly when he said he would, was professional and very knowledgeable. Danny did a excellent job re-stretching the carpet and I will have him back to do another room in the near future.
Description of Work: Re-stretched carpet in master bedroom, two additional bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

William S.
12/2014
5.0
carpet installation
  + -1 more
The whole process went smoothly. Called and left message which was returned within an hour. Set appointment for the following day. We were concerned about areas of buckling carpet in my 91 year old mother-in-laws condo - afraid she would trip and fall. Danny showed up at the appointed time, assessed the situation and gave me a quote to include restretching the wall-to-wall carpet in several large areas and cleaning the carpets throughout. I thought the price reasonable Danny went straight to work. He finished in a timely fashion. Very polite and professional. Would definitely recommend/use in the future.
Description of Work: Restretched and cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Cinda M.
11/2014
5.0
carpet installation
  + -1 more
Danny does an exceptional job, is extremely professional, and will come out promptly to fi what you need! i am going to work with him again and have some carpet/rugs bound w him in the next month. Exceptional A++++++++++!! thanks Danny! the best:) Definitely will highly recommend him and will use him again!
Description of Work: Had carpet that my dog had pulled up repaired. Also tacked down other carpets that i needed done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve S.
11/2014
5.0
carpet installation, flooring contractor
  + 0 more
Made an appointment Monday night with the owner Danny O'Connor to fix an area along one wall where a carpet had been extended inside a reach-in closet that had since been walled off and extended into a dressing area had since been been tiled. Also mentioned uneven carpet on the stairs and some depressions in the carpet where I had attempted to stop a squeaky floor with nails (bad idea - don't do it!) Danny assured me over the phone that he would be able to handle the problems. Danny arrived on time as scheduled, gave me a fair price and went right to work.. He completed the work timely, and efficiently and it looks great. Gave me a professional's tip for removing furniture depressions in carpet and demonstrated it for me...easy process and it works great. I would highly recommend Danny for any carpet repair problem!!
Description of Work: Stretched carpeted stairway, relaid carpet along one wall, fixed carpet depressions caused by nailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
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Contact information

2800 Andiron Lane, Vienna, VA 22180

http://www.carpetrepairusa.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Carpet Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage,
Upholstery Cleaning

FAQ

Carpet Repair USA is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Carpet Repair USA accepts the following forms of payment: Check
Yes, Carpet Repair USA offers free project estimates.
Yes, Carpet Repair USA offers eco-friendly accreditations.
No, Carpet Repair USA does not offer a senior discount.
Yes, Carpet Repair USA offers emergency services.
Yes, Carpet Repair USA offers warranties.
Carpet Repair USA offers the following services: Carpet Repair, Carpet Stretching, Carpet Binding, Rug Binding, Rug Fringe Replacement, Carpet Cleaning, Water Damage, Mold Removal, Pet Damage, Carpet Sales, Carpet Installation. Vinyl Flooring. Area Rug Making.
n/a

Contact information

2800 Andiron Lane, Vienna, VA 22180

http://www.carpetrepairusa.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM