Autumn Electric Co Inc

I left them a message last Thursday and they didn't call back. I called them again today. They said they do service my area, but it was too far for them to come for small repairs.

They’re very good. The technicians are nice, responsive, and seem to solve problems well, even if it’s not an easy fix.

I contacted Autumn Electric and they were very helpful. They explained the process and how to reduce cost by ordering the ceiling fan before they came out to ensure there was not an additional trip charge if the parts were not here. The electrician who came out was extremely helpful and did a great job. I will definitely use them again when we need electrical work.

Very well. I've used Autumn 3 times now and could not recommend them any more. They're honest, prompt, professional and provide a great service.

The technician was very knowledgable, he was prepared and on time! We had a semi-emergency and our stove was not working and they moved some appointments around and fit me in.

Excellent, excellent company! Professional, courteous, punctual and tidy. A great value for the money. I will absolutely use them again!!

Prior to calling Autumn Electric, I thought I would have to schedule both a roofing company and an electrician to install an attic fan. Darryl at Autumn Electric told me they could take care of the whole thing through their partnership with a roofing company that they use for just this type of job, and that for a standard attic, they had a set price for buying the materials and doing the whole installation. I said I'd also like to have a switch and outlet installed in the attic and have a humidistat installed with the fan (the typical fan does not come with one), which Darryl said would be extra (he gave an exact price for how much extra). On the day of the appointment, it was raining so the roofers could not install the fan, but the electrician from Autumn came to go ahead and get everything wired so the fan installation would go off smoothly later on. While at my house I had him look at a couple of other things in the kitchen, and he was able to fix some under-cabinet lighting there. When the roofer was able to come to the house, they were done in less than an hour, and the electrician had little trouble getting the fan installation completed because he had done most of the work when he came the first time. Both Darryl and the electrician, Chris, struck me as honest, up-front, and competent. The fan works great and now I have a light and power outlet in my attic, and my kitchen lighting is repaired too. Exactly what I was looking for; I would definitely call these guys again.

Their technician, Chris, was wonderful.They were professional, on time, clean and great. The warehouse did not have the last fire alarm so they were really good about tracking the last alarm and getting it put in as soon as they got it. I will use them again in the future.

From the initial estimate to work completion Autumn Electric was one of the best contractors of any type I have used. The owner arrived on time, explained what was involved in performing the work, and bu the end of the day I had a written proposal by email. He also explained in detail how I would use the system. I asked about a cable to connect the gemerator to the inlet box. He said he could get it for me but I could probably get it myself. He took the time to research exactly what cable I should get and sent me a link on the Home Depot web site for the cable. As an aside, I found the same cable for about 20% less on Amazon. I mentioned this and he said he would like the site so he could send other customers there to save money. When the electrician (Phil) arrived a week later to perform the work, he looked at the job and said he wanted to upgrade the cabling to 30 amps vice 20 amps. The cost did not increase. While not a part of the original work estimate, I asked him if he could install an outlet on the front porch. He looked at the outside location and the location of interior outlets, and said he could do it the same day for $125.00. Prior to starting work they ran runners in the areas of the house the would be working in. Phil and his assistant worked most of the day performing the work. They were very professional and courteous. When the work was completed there was no indicaton they had beenin the house execpt for the completed insatallations. We will call Autumn Electric any time we need electrical work.

Great company to work with. Very competitive pricing combined with professional service. I will use them again for future projects that I have planned!

Called Autumn to get quote of installation of new ceiling fan and dryer connector. We agreed on the time and price. At the agreed time, the technician arrived. He informed us that he could not do the dryer work but could not do the Ceiling Fan installation since he was not aware of that work and would require another person to help him in the attic. He also mentioned it was too hot to go up the attic. The replacement of dryer connector was done well. Once the work was done, he left us an invoice and it was more than quoted. We called the owner and inquired about the ceiling fan and the price difference. the owner was very professional and tried to accommodate us. He did lower the price but it was not the price originally quoted.

During Tropical Storm Lee I noticed that a small freezer located in our garage wasn't working. When I plugged it into another outlet, the freezer worked. I thought perhaps the garage outlet had shorted out and called Autumn Electric. The man who answered the phone suggested that I find the reset button on that floor (we are in a three-story town house) and see if that reset the outlet. I did what he suggested, and the outlet began to function properly. I asked if he could send someone out anyway, to take a look at a light switch by our front door that made a sizzling sound each time it was turned on. (The lights would also flicker when using that switch.) A technician was there within a couple of hours and replaced the switch. He was extremely nice, and reassured me that it wasn't a fire danger or anything like that. This was a simple repair job, but I don't have the skills to do it myself. The technician was a very nice guy, and was happy to answer my questions. I will use this company again when I replace the exhaust fans in our bathrooms. They were prompt, helpful, and professional in every way.

When I called Autumn Electric, the person receiving the call and scheduling the service call was professional and courteous. He scheduled a visit by a technician within 36 hours. When I had a scheduling conflict that developed before the service visit, the dispatcher was extremely helpful and flexible in working around my conflict. Rick arrived 10 minutes early and waited patiently till I arrived at home from the office. He was cheerful, professional and thorough in analyzing the problem. He worked efficiently. The service call required visiting several rooms and going outdoors through three different doors. Before writing up the bill, he made sure that he had turned off all the lights he had switched on and locked all the doors he had opened. Before departing, he offered a variety of tips that might preclude future problems. He also reminded me that the repair is guaranteed for a year just in case anything should recur.

Excellent experience. On behalf of my entire homeowners association, I took bids from electrical and roofing companies for the installation of attic fans / roof vents to reduce the heat in townhouse upper floors. Autumn Electric had the best combination of price, options and professionalism. Over the course of a month in May 2011, they installed fans/vents in approximately 15 townhouses (including in my house) and also did additional electric work since they were already on site (for example, they installed a ceiling light, switch and plug for me). Each of our homeowners reported excellent results. All of the electricians were professional and timely, and communicated clearly. All of them seemed like safe and upstanding people. We have since been through Hurricane Irene, and none of the fans/vents have malfunctioned or leaked. I personally spent about $950 for the work I had done. I will also report that the presence of the attic fan made a HUGE positive difference this year in reducing my cooling bills and making the upper floor of my townhouse less hot. I expect to recoup the cost of the fan installation within five years.

Pat and Chris installed 8 recessed lights in the kitchen and replaced an attic fan. Originally 7 lights were planned but it was apparent that an 8th light was also needed. They had the extra light with them and it was installed without difficulty. They made numerous suggestion for positioning the lights, that were very welcome, and the project was accomplished in a timely manner. The jobs were done neatly with with cleanup and the new lighting looks great.. Pat and Chris were very professional and easy to work with.This was a very positive experience and I would not hesitate to call on Autumn Electric again.

They did excellent. They are always on time, and are very reliable.

They were punctual, had two workers come to the site and they did the job in a very timely manner. Very happy with this company's work.

When I initially emailed Autumn Electric to inquire as to whether or not they could do the work, they reached out to me by phone promptly and answered all my questions. We set up a date for them to come out to do the work, and they accommodated my schedule quite nicely. When Chris arrived, we went over the specifics of the job and did a quick walk-through. He immediately went to work and did all the work necessary to get the job done efficiently and neatly. He asked good questions, and wasted no time. Very personable and professional. In addition, I had another overhead light I thought needed to be moved as I was replacing it with a larger fixture. Chris measured the space and determined that moving the fixture was not necessary as the space was sufficient. He could have easily moved the fixture and charged me accordingly, but he didn't. His honesty impressed me. I will definitely have Autumn Electric back to do additional work in my home. I give them my highest recommendation.

Electrician arrived exactly on time. Overall service was very good. The defective part was quickly replaced with a part supplied by me. Home furnishings were respected.

Chris and Tom arrived right on time. I showed Chris what needed to be done. After that, he just went to work with Tom. They were very respectful of my floors and carpet. They put down protective sheets and left everything exactly as they had found it. They were also careful with not letting out our cat. They left the invoice and I was able to call the main office to pay with a credit card. They were extremely fast and the quality of the work is top notch. I will definitely be calling them again for the remaining electrical work I need to have done. Great work and I am very pleased.

From start to finish this was a very smooth transaction. I called to get a price quote by phone and confirm what I wanted to do was possible. The estimator on the phone couldn't confirm everything was doable so he called one of his electricians to verify so I had better confidence the work could be performed as anticipated. Chris arrived on time and I walked him through the home and showed him where the old electrical line stopped and where I wanted my three new outlets. He quickly went to work and got everything installed. He took the time to confirm outlets were exactly where I wanted them and it was refreshing to have a service provider not have any "extra" charges. A quality installation was provided for the originally quoted price. Very satisfied.

This was my second time using Autumn Electric and it was another very pleasant experience. I wanted recessed lighting installed in my living room ceiling but I didn't want to have to patch and paint a lot of drywall if a new electrical circuit needed to be pulled. An estimator came to my house to look at the ceiling, breaker panel, and cable path and helped plan out the number of lights and best placement. I was informed that some sections of drywall may need to be cut to run the cabling, but they would try to minimize those cuts as best as they could. To my surprise, on the day of the installation, Chris and his assistant took the time to find a cable path from my basement up into my attic and over to my living room without cutting a single section of drywall. When they were done installing the eight recessed lights in the living room, no other work was needed (no patching drywall, no painting, nothing). This was the type of care I was hoping to receive, but had not expected as I knew their job would be easier cutting holes, but they took the time to make this an A+ installation. They also installed lighting in my stairwell with the same level of care and no drywall to patch or repaint. Certainly this level of care saved me both time and money on drywall repair and painting. I will be using Autumn Electric again and have no reservations recommending them to others.

It was a rather pleasant experience. The electrician was on-time, courteous and helpful when I asked questions. He also provided some advices on electrical issues for a different house.

It was like $135 for the repair. That was mostly labor. The electrician who came out was very nice. He explained to me what was going on and what had happened. He was scheduled to come in the morning and he was running late. So, I called to find out what was going on and I got a busy signal from their main office. Then I managed to get through with the secondary number that I picked off the website. Then he called to say that he was running a little late. He was late, but he was very courteous when he got here. He also apologized and quickly did the repair. So, I was fine with that. We haven’t had electricians come into the house that often and so, I can’t compare.

Got extremely prompt, friendly response to my original inquiry. Was able to set up an appointment for the day I wanted. I was told a specific time the electrician would arrive -- which I needed him to stick to since I had a dentist appointment for later that morning. But then the night before, the manager left a reminder message saying the electrician would show up within a window, instead of at a specific time. Thankfully, the window was small and I still made my other appointment. The tech was a bit surly at first, but got the work done quickly and got friendlier near the end. And we've had no problems with the work since...I'd recommend these guys.