ALL SEASONS & A/C INC

I found All Seasons Heating & AC (8231 McNeil St, Vienna, VA 22180) on Angie's List last September and gave them a call. Ken came out and examined my AC unit and collected the inspection fee. He seemed knowledgable. He noted that there were three different problems needing repair, but that fall was not the right time to do the work, since hot weather was ending soon. He said to call him on the first hot day of spring, which I did. At that time, he said he'd call me back to schedule a time. He never called back. I contacted him four times over a month, leaving my number each time. He never got back with me, so I concluded he was not interested in my business. I am disappointed in his lack of professionalism.

The technician was efficient, personable, and professional. He also seemed to really know what he was doing. He was willing to work with me to meet the needs I had in this situation. If I was still in N Virginia, I would seriously consider hiring him again.

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The only reason we did not use them to install our other unit was because he was nice enough to tell us he was to busy to help us out this time.

All Seasons came when I thought I saw something that maybe a fire, something burst in the heating unit. It turned out to be a condensation issues, but the gentlemen was very nice. He came in, he checked everything out. When I described to him what it was, he explained to me what had happened. Actually, his boss, who I had been on with earlier, explained it to me as well. I still didn't understand, and I wanted somebody else to come check it out, so they sent someone, and they were great. Very responsive, and came very quickly. They tried to save me the cost of comping out, what it most likely was. I still insisted someone come out, and see what it was. When he explained to me exactly what often happened, oh that dois make sense, and exactly what your boss said to me.

All Seasons was wonderful. They tried to save me the cost of a diagnostic call, but when I insisted that someone come and check the heat pump, they were here very quickly. When it was clear that there wasn't anything wrong with my heat pump, they clearly explained what had happened and why it wasn't a problem (so that I will not be worried next time when it goes into defrost mode). They then inspected and checked everything to make sure it was working well.

Ken came on a weekend early in the morning, making time for us even though his schedule was booked. He trouble shot the problem and explained what he was doing to fix the heat pump in a professional manner. He resolved the problem quickly and gave us a reasonable price. All in all, we're very happy with Ken and All Seasons!

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They showed up on time, took their time to check everything, and were very helpful.

They were great. I called the company that I was recommended for to come out and fix it and they couldn't fix it. All Seasons came out very quickly and replaced it and the work was done within an hour. It was fabulous. They were super helpful, knowledgeable and kind of walked me through it. It was a great service. The price was very reasonable.

I've used them before. I like them and think they are ethical. I did have a company come out that told my furnace needed replacing but they looked at it and that wasn't what was wrong. It's been four years and I still have the same furnace working perfectly so I do think they are honest. They have them do my rental houses too. My experience with them is when I've called them they've always gotten out that day so they are dependable. I don't have anything negative to say. I think it's a small company, I'm not sure how many people work for him but just assuming may be two or three. Their quality is excellent.

It was over 100 degrees in my house. I called All Seasons first, but no one was available to answer the phone so I called another company on Angie's List who was nearby and available. They did a terrific job and I would use them again. The All season's provider called me later that afternoon, but by that time the job was finished.

Lovely.

Ken was great over the phone. He was very knowledgeable and scheduling an appointment was very easy. Two guys showed up on time and were very considerate of our floors by wearing shoe covers. They told us that the system didn't have refrigerant due to a leak and they wouldn't be able to figure out the source of the leak that day due to rain. After pleading with them and Ken, they agreed to do a leak test to figure out where the leak was occurring. They figured out the approximate location of the leak and charged us $93 for refrigerant, $163 for the leak test, and $70 for the diagnosis. We were surprised that the diagnosis and refrigerant charges were not included in the leak test charge. Especially since there were no mention of these extra charges until it was time to pay. We felt we were being charged twice for the diagnosis and used a different company to actually fix our problem. Overall, Ken seems like a nice person. However, there is a communication problem with his employees (they don't disclose charges until after they're finished "diagnosing" the problem). Also, we did not appreciate how the employees tried to use scare tactics.

They were prompt, professional, knowledgeable and straight forward. Their pricing is competitive too, if not lower than others with whom I've worked. Their honesty is what draws me back to them time and again for work I've needed (work for another home sale and installation of a gas line). Their work is always done right the first time and "Huck," the owner, works on each project as if he were doing it to his own home with regard to functionality, safety and cost.