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Tom Ward - Chantel Ray Real Estate

Real Estate Agents

About us

I am an individual salesperson working with Chantel Ray Real Estate in the Kempsville Office. I personally serve my clients' needs whether buying or selling real estate in the Hampton Roads area of Virginia (cities/counties served: Chesapeake, Virginia Beach, Suffolk, Norfolk, Portsmouth, Southampton County, Isle of Wight County). I have a very well-rounded background that uniquely allows me to serve my clients needs - I grew up working in a family-owned home building business, earned my degree in Accounting from VA Tech and have been licensd as a CPA since 1989. Prior to becoming licensed in real estate, I worked as an auditor for Price Waterhouse and was Chief Financial Officer for a Savings Bank and a Trane Commercial Air Conditioning sales and service company. Additionally, I personally have been a Landlord since 1992 and have provided property management services in both Commercial as well as Residential Real Estate.

Business highlights

20 years of trusted experience

Services we offer

Full-service Realtor personally serving clients' needs whether buying or selling real estate in Hampton Roads (Chesapeake/VA Beach/Suffolk/Norfolk, Virginia).

Services we don't offer

Residential Property Management

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Dena S.
02/2016
5.0
real estate agents
  + -1 more
Tom Ward is a personable individual who took great time and interest in understanding my needs and concerns while explaining the sales process. During the time as my listing agent, he maintained the highest degree of professionalism and used his extensive real estate knowledge and creativity to put me at ease when challenging issues arose. Tom even went above and beyond on more than one occasion; something I had not experienced with other real estate agents. Throughout this process I gained the utmost respect for Tom and I would highly recommend him.
Description of Work: The provider, Tom Ward, was contracted by me to be the listing agent for the residential property I intended to sell. The review category for "Approximate cost of service" was left at 0.00 because his fee is commission based, which is typical and customary in the real estate industry, and can vary based on the final sales price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
01/2014
5.0
real estate agents
  + -1 more
Tom Ward is the go to agent......we have worked with other agents before and we can say he isn't just interested in getting the contract to sell your property. He is with you throughout the whole process. If you are buying he will spend endless hours trying to find the right fit for your needs.
Description of Work: Tom Ward has helped us buy and sell 6 plus homes. His expertise, knowledge, creativity and contacts makes him standout in this profession. Tom is always available to assist in making the transaction go as smoothly as possible. He listens and offers his support unconditionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine G.
05/2013
5.0
real estate agents
  + -1 more
There are so many things that I would like to write about my experience with Tom. Five years ago, when I was single I bought my first home. A friend had referred me to him and told me he was amazing at what he did. The experience was something I have never forgot. We had such a good time looking at properties together, we even became good friends. A few years passed and I have a family now. My husband and I started dreaming of owning a home that we could call "ours." Naturally we called Tom to help us make our dream a reality. Before we started looking at propertiesTom worked with me on several occasions sharing information and educating me on what the mortgage companies were going to be looking for. He even went as far as recommending a few mortgage brokers to look into that had different styles of approach towards financing. My husband and I gave Tom a list of the important things we wanted in a house. A safe neighborhood, good schools, number of bedrooms, etc... Tom was able to filter out all of our requirements and we found a beautiful house that was "practically perfect in every way" for us. The house was a short sale, certainly no match for Tom since he has had a lot of experience dealing with short sales and foreclosures. We, however, did not have a typical short sale experience. We ran into several issues (not realtor related) that required a lot of finesse to deal with. Tom Ward is a very patient man and he is able to deal with any obstacle that is put in front of him. He handled every situation professionally and with respect. Our friendship aside, I would definitely without a doubt work with Tom again in the future. Despite that "Murphy's Law" tried to keep us from having our dream home, Tom was a positive driving force. His optimism and knowledge of real estate helped us purchase this home that we absolutely love for our family. This house is ultimately "our twenty year home" so if I don't work with Tom again, I would absolutely recommend him to a friend. My husband and I are very blessed to have him help us on our journey to realizing our dream.
Description of Work: In the six months that it took from the pre approval to the final closing, Tom has done a lot above and beyond. his normal call of duty. We had a lot of issues with the sellers that Tom helped us manage. First of all, the house was a short sale. The agent representing the sellers thought everything was well documented and thought the seller's lawyers disclosed everything. Unfortunately, I found a notice on the internet putting the house up for auction three days later. i notified Tom (at 10 at night) who notified their real estate agent of the situation. the next day, the sellers bank was notified that a contract was on the house and was able to stop the foreclosure auction. That was probably the biggest problem we had to face until we got to closing. My husband and I started having problems with our lender. Once we resolved those issues with them, we started facing challenges with the seller's bank. The closing was delayed two weeks due to lender issues. Tom had recommended a title company that worked very hard to help us finally close on our home. I was basically on the phone with Tom every day while all of this was going on, devising a plan to overcome each hurdle as it came. If plan A didn't work, try plan B!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith M.
02/2011
5.0
real estate agents
  + -1 more
Our realtor is Melanie Curry. Overall it is going very good. Melanie has had several open houses for us. She has a lot of energy and is very easy to deal with. She is always available. Her services have been excellent. I can reach her 24 hours a day. She has put a lock box on our front door so other realtors can bring their clients through our house. We have had loads of walk-thrus. Their price is average, with Melanie getting 6%.
Description of Work: Rose & Womble Realty is the agency we are using to sell our home. We have had our home on the market for 90 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    508 Indian river rd, Va Beach, VA 23464

    http://www.TomWardRealEstate.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 5:30 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents

    FAQ

    Tom Ward - Chantel Ray Real Estate is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 8:30 AM - 5:30 PM

    Tom Ward - Chantel Ray Real Estate accepts the following forms of payment: Check
    Yes, Tom Ward - Chantel Ray Real Estate offers free project estimates.
    Yes, Tom Ward - Chantel Ray Real Estate offers eco-friendly accreditations.
    No, Tom Ward - Chantel Ray Real Estate does not offer a senior discount.
    No, Tom Ward - Chantel Ray Real Estate does not offer emergency services.
    No, Tom Ward - Chantel Ray Real Estate does not offer warranties.
    Tom Ward - Chantel Ray Real Estate offers the following services: Full-service Realtor personally serving clients' needs whether buying or selling real estate in Hampton Roads (Chesapeake/VA Beach/Suffolk/Norfolk, Virginia).
    Residential Property Management

    Contact information

    508 Indian river rd, Va Beach, VA 23464

    http://www.TomWardRealEstate.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 5:30 PM