Tilley's HVAC Mechanical Services

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Tilley's HVAC Mechanical Services has been taking care of home and business owners, with a high priority in quality of service, for over 15 years. Call us today and we'd be glad to add you to the long list of satisfied customers.

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.788 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.7
Showing 1-25 of 88 reviews

Henry B.
07/2024
5.0
My heat pump failed during the recent heat spell and could not be repaired . Keith came out within 2 hours of my call and they were able to replace my unit with a high efficiency Trane System the next business day at a fair price . They did great work and kept me informed every step of the way . I highly recommend !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry N.
05/2024
5.0
Did a great job, good price and fast service. Cant go wrong with Tillys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LaQuanda C.
03/2023
4.0
Good service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Wendy G.
09/2022
5.0
Tilley's carried high quality Trane heat pumps. Installation is professional & the price was reasonable. My electric bill went down noticeably the next month. I was able to get a rebate for installing an be efficient heat pump. After installation it took a few calls to have them call me back. I needed information - the heat pump worked very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Kristina P.
03/2022
5.0
From the day of the quote to the installation, Tilley’s was very professional, honest and down to earth. I’d highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe P.
02/2022
5.0
They were prompt and finished in a half a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,385

Andre P.
01/2022
5.0
Tilley's HVAC Mechanical Services installed a new Carrier Furnace and Bryant/Carrier Heat Pump at a price much lower than another competitor's bid price. My new heat pump is quiet running and performs very well even in sub 20 degree temperatures. Installation was professionally done in just a few hours. The workers thoroughly cleaned up after themselves leaving no debris. Also, along with Carrier's 10 Year Manufacturer Warranty on Parts, Coil, and Compressor, Tilley's HVAC provides their own "One Year Labor Warranty" "on the new equipment to allow it to go through a complete Heating and Cooling season to make sure the customer is 100% satisfied." I'm very please with my new Heat Pump & Furnace system. I would definitely recommend Tilley's HVAC Mechanical Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff H.
01/2022
5.0
The employees replaced the heat pump and blower unit downstairs and did not leave a single item that needed to be picked up or cleaned....Very responsible crew....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,700

Debra G.
12/2021
5.0
Great experience

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Meg S.
12/2021
4.5
Very nice, friendly, clean and timely service!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeffrey P.
05/2021
5.0
They also got my attic. Fan working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

Wil Davis Wil D.
03/2021
5.0
Very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,485

Sherre J.
01/2021
5.0
Quoted the heat pump and installed two days later!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,985

Roxey F.
10/2020
4.0
They were able to complete the work on schedule

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$6,865

Tyler M.
09/2020
0.5
Scheduled a time for them to come out, but they never showed up or called.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Tom T.
08/2020
5.0
Excellent experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

philip d.
02/2020
5.0
chris, their service man went out of way to make sure customer was satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,289

David N.
09/2019
0.5
Had a Trane A/C - Furnace combo unit installed by them. Most unprofessional work I have ever seen in my life. 1st, they ruined our brickwork by making an extremely large hole. Was told after the fact that their bit locked up, so they decided to use. Then young worker attempted to just fill hole with brick pieces and caulk. They ran line set loose and diagonally with no strapping. Sloppy caulk job around electric box. Wire hanging with no slack. Wrong intake grate and if we didnt ask we wouldn't have found out it was because it was all their suppliers had in stock. Left a huge mess. Worst of all, they avoid you at all cost and dont call you back. Owner (Keith Tilley) said he would have all fixed, but still hasn't returned call, text or email. He said he would be at initial install, but never showed. Total Nightmare! Use a different contractor!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Brittany L.
05/2019
5.0
They did a great job replacing my HVAC, I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy B.
04/2019
5.0
Best price. Keith is very fair and knowledgeable explained all details, very courteous. His service team was the best, on time , efficient, courteous, neat and cleaned after themselves. I got a Trane and am very pleased with it. I highly recommend Tilley's HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne B.
04/2019
2.0
They did not get the necessary permits. They haven't completed the inspection work. No follow up on installation was done to see if it was installed properly. Not good about returning phone calls.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
2.0

Yes, I recommend this pro
$6,500

Harvey L.
04/2019
4.5
Pleasant people to deal with.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$650

Nick C.
04/2019
5.0
Replaced our heat pump very fast and did a great job! Price seemed right as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,600

Chris L.
04/2019
5.0
Had 4 ductless HVAC units added to my upstairs bedrooms. Keith was one of the few contractors that priced me exactly what I wanted which were my units. Tilley s was by far the best price for the work and his team of service techs were here within a week and completed all work within 1 day. Those guys did a great job and were highly professional. I highly recommend Tilley s for any HVAC work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,295

Pat L.
04/2019
5.0
My previous review I thought was for Tilley s. All was good and very professional! So looking forward to enjoying new system!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

352 Hillandale Drive, Troutville, VA 24175

Tilleysheatingandcooling.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2710027766
Trade License Expiration
02/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Tilley's HVAC Mechanical Services offers free project estimates.
No, Tilley's HVAC Mechanical Services does not offer eco-friendly accreditations.
No, Tilley's HVAC Mechanical Services does not offer a senior discount.
No, Tilley's HVAC Mechanical Services does not offer emergency services.
No, Tilley's HVAC Mechanical Services does not offer warranties.

Contact information

352 Hillandale Drive, Troutville, VA 24175

Tilleysheatingandcooling.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed