Nelson's Heating & Cooling Inc

Job was done efficiently and effectively

Water heater pilot would not remain lighted. Diagnosed as a thermocouple failure as suspected. I called and requested service at 8:30 am, and was told to expect a technician to arrive between 10 and 10:30. The technician actually arrived before the estimated time, was courteous, completed the repair promptly, and left the work area cleaned up.

The installation went as expected. The technicians were very professional and did exactly as expected. We would certainly recommend and hire again.

Great, Ryan is very knowledgeable and friendly.

Finally have a solution to a problem that previous company could not fix.

Excellent. Ryan the tech is patient and explains what he is doing. Also is proactive in pointing out what is working fine and may need addressing in the future. Once again, excellent.

Super friendly Service Professional was on time explained everything what was done and what to look out for. All around great setvice

Technician arrived on time, described his plan and set to work. Work required problem solving and his explanations demonstrated competence and skill. Work completed with a final debriefing and easy to interface payment. Highly recommend!

Prompt, professional, dependable, and trustworthy.

This is the 2nd year we’ve hired this company to service our hvac systems. The service guy was running ahead of schedule so he called to seem if I was available for an earlier appointment. I was home so it worked out great. He was very professional throughout the entire time & yes, I will definitely call them again.

The team performed routine maintenance on my system and while onsite gave me a personal call with their findings and asked if I had concerns or questions. This company also installed my system when I built the home and the team was very responsive and helpful. I oversee a multitude of HVAC equipment for my company and I utilize this company because of the immediate response and work ethic.

Very well, the guys were nice and friendly

Great service! Tech was up front and honest about the job and what need to be done. Will use again.

They resonded quickly and went out of their way to make sure everything was operating 100%

I can't say enough good things about Nelsons. They were wonderful!

This was my first time using Nelson's. They were on time and very professional. The service tech remived his shoes when on my home, which I really appreciated. He was very knowledgeable about my system. I was comfortable letting him in my home and will be using them again. I signed up for their biyearly maintenance program.

Work was done effeciently and timely. Appreciate the prompt arrival.

Everything went fine. The installation crew was right on schedule and completed all the work in less than two days. The installation crew cleaned up all the packaging etc and took it with them when they left.

Excellent in all aspects. Offered several good suggestions for periodic maintenance by owner (me) to keep the systems running more efficiently between visits. Technicians are friendly, professional, and highly qualified. Will recommend to anyone.

Great. Yes, we did have to replace one of our units a few years ago and that went well, also.

We have been customers of Nelson’s since literally their first day of business. We could not be more satisfied. Always receive highly professional, friendly service. Strongly recommend Nelson’s to anyone desiring high quality, reliable HVAC service

Superior Service. Explained entire process. Explained when to set temperature in order to save on heating bills Year 2017 saved a lot of money because of guidance from Technician

Thoughtful solution to difficult problem. Punctual. Polite. Personable. Very very pleased.

Steven was responsive and helpful when we needed an emergency consultation during our home buying process. Within thirty minutes he put us in direct contact with the appropriate company and we could not be more appreciative!

Wonderful, punctual service and very professional! We were not expecting AC issues In our newly constructed two-year-old home...Dan came out and not only got the AC going but explained thoroughly what was causing the issue and the French drain design of our home… He suggested a long-term solution and after allowing us time to investigate, promptly resolved the additional problem of drainage in our crawlspace. All at a very reasonable price.We were impressed and highly recommend this company!