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Tidewater Cleanpro LLC

Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage

About us

The word is out that Tidewater Cleanpro is making a statement in the carpet cleaning industry. We have been pleasing our customers with a system that has proven itself to be the finest on the market today. We take pride in ourselves to serve our Tidewater customers with outstanding service, and unbeatable results from our quick-drying extraordinary carpet cleaning process. Contact Tidewater Cleanpro today for a free consultation.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet Protection, Upholstery Care, Tile and Grout Cleaning, Water Damage Restoration, Deodorizing.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 53 reviews

Alexi M.
08/2024
5.0
carpet cleaners
  + -1 more
It went great. Excellent quick service.
Description of Work: Carpet cleaning. Fast and efficient!
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Ned B.
11/2021
5.0
carpet cleaners
  + -1 more
They did an amazing job! Courteous, informative and thorough. Carpet looks great and highly recommended!
Description of Work: Carpet cleaning - family room and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia G.
11/2021
5.0
carpet cleaners
  + -1 more
Tidewater Cleanpro did a fantastic job. The carpet had been cleaned several times previously and there were stains that remained every time. After Cleanpro finished all the stains were gone. I am very pleased with the result and I will be calling them for any carpet cleaning I need done in the future. They got the job done very quickly and professionally.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lena B.
02/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
A hallway, 1 bedroom, and a sectional couch
Description of Work: Wonderful! Professional! Friendly !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew R.
03/2020
5.0
carpet cleaners
  + -1 more
Rick and Jesse were just great!!! The carpets looked fantastic afterwards. They even removed an old stain in one of the bedrooms that I didn't think would come out, but they did it. Everything was wonderful. Thanks!!!!
Description of Work: 2 Bedrooms, Family Room, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Barbara J.
03/2020
5.0
carpet cleaners
  + -1 more
Quick response, listened to areas of concern, gave a fair quote and honored that quote, and excellent service.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna L.
10/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great! Rick came out and cleaned my two 8 x 10 Pottery Barn rugs and a couch. He and his guy were on time, friendly, professional and quick. My rugs and couch look amazing. I would definitely use them again and highly recommend them.
Description of Work: 2 Large area rugs and a couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Taylor P.
10/2018
5.0
upholstery cleaning
  + -1 more
We had Tidewater Cleanpro come out to our house to clean two of our couches and the cushions because they really needed some TLC with two kids mixed with white upholstered sofas! After they were cleaned, our couches looked brand new and smelled so fresh! Thank you guys for doing such an awesome job!
Description of Work: Great service, awesome company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean K.
08/2018
5.0
upholstery cleaning
  + -1 more
They did an excellent job. My sofa and chair looked like new
Description of Work: sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rex K.
08/2018
5.0
carpet cleaners
  + -1 more
Superb service. The product they use is not a soap so therefore does not leave a soap residue that attracts dirt. Very professional and thorough. Responsive to requests and questions. Tidewater CleanPro are now my "goto" carpet cleaning company.
Description of Work: Two rooms, one hallway, two sets of stairs, and an upstairs landing/hallway cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Daisy P.
11/2017
5.0
carpet cleaners
  + -1 more
Very pleased with the outcome, especially the stairway.
Description of Work: Paid for 4 rooms of carpet of which stairway was counted as 1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin F.
10/2017
5.0
carpet cleaners
  + -1 more
I am pleased with the value of the service. I'd recommend Rick/Tidewater Cleanpro to anyone looking for quality carpet cleaning.
Description of Work: Four rooms, hallway, and steps spot treated and steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

George L.
10/2017
5.0
upholstery cleaning
  + -1 more
They were very thorough. They did what they said they were going to do. I am satisfied with their work.
Description of Work: I purchased a deal for $125 for Upholstery Cleaning of 1 Sofa, 1 Loveseat and 1 Chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Emy R.
07/2017
5.0
carpet cleaners
  + -1 more
Answered promptly when I called to ask questions, then again to make appointment. Agreed to price posted as a special on Angie's List. Arrived promptly with a helper. Both very courteous and polite. Worked completed in an hour as estimated. No extra charges for heavy soil and pet stains/odors. Rick is a pleasure to work with.
Description of Work: Heavily soiled berber carpet in bedrooms with walk-in closets, small hallway and staircase in dire need of cleaning after renting out condo for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ms B.
06/2017
5.0
carpet cleaners
  + -1 more
They were outstanding, outstanding, outstanding. They were on time, professional, and did a thorough job. The spot cleaning and deodorizing, that they did, were excellent and the carpet looks brand new.
Description of Work: They cleaned the carpet in 8 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Allison T.
06/2017
5.0
carpet cleaners
  + -1 more
Tidewater CleanPro did an amazing job on our carpets. I had them cleaned about a year ago and the quality of the work from the company we hired at the time does not even compare to this; AND our carpets were twice as bad this time! Great price, great customer service, and just fantastic work. Highly recommend!!
Description of Work: Carpet Cleaning - 3 rooms, 2 sets of stairs, hallways and closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edwin H.
05/2017
5.0
carpet cleaners
  + -1 more
Rick and TJ were very professional. Explained each step of their process and the expected outcome. Very pleased with results. Not your standard, everyday carpet cleaners. Highly recommend.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan H.
05/2017
5.0
carpet cleaners
  + -1 more
It has been about two months since carpet cleaned and the stains have not reappeared. Great job!
Description of Work: Cleaned office and large family room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald W.
03/2017
5.0
carpet cleaners
  + -1 more
Rick was extremely professional and did an excellent job. I will definitely use their services again.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald S.
12/2016
5.0
carpet cleaners
  + -1 more
I thought the price was really good. They did a very good job. they pointed out some issues, you know, that they found and they took care of it. (Use again) Absolutely. Like I said they were very communicative on the issues that they found when they did the carpet cleaning and then they pointed out what was the possible cause and then they rectify it. Like I said they did an outstanding job all around.
Description of Work: it was good It was a day or two after I got the big purchase. (What work was done? ) It was just the carpet cleaning that we requested. (No extra charge)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joyce S.
11/2016
5.0
carpet cleaners
  + -1 more
Carpets turned out amazing. I couldn't have asked for a better job. The carpets really needed to be done and the work done far exceeded my expectations. The best part was that the method used doesn't soak the carpets with water and have you waiting days for them to dry.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa D.
08/2016
5.0
carpet cleaners
  + -1 more
It went really well. They were on time, professional, and thorough. The carpet looks great and I am very pleased. I am planning on hiring them again in the future.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindsey S.
07/2016
5.0
carpet cleaners
  + -1 more
They were in and out in no time. They explain to me the products being used and did not charge extra to remove stains/spots in carpet. I also received $20 dollars back from the initial quote since the carpet area was under what they normally charge for $99.
Description of Work: Carpet clean my 1 bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dennis J.
07/2016
5.0
carpet cleaners
  + -1 more
Excellent! Rick was very professional, knowledgable and personable! I was able to get an appointment with him very quickly, and then he and one of his employees came to my house right on time. They did an excellent job cleaning my family room, 2 bedrooms, and on their recommendation, the upstairs hallway as well. The family room gets the most traffic, and there was a very visible difference between "before" and "after" their cleaning! I will definitely call Rick again the next time my carpets need a cleaning! The Angie's list coupon his company offered made it all the more worthwhile!
Description of Work: Carpet cleaning and stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Karen C.
06/2016
5.0
carpet cleaners
  + -1 more
They showed up on time. They did excellent work. Friendly & Respectful.
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2
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Contact information

4495 Quaker Dr, Suffolk, VA 23437

www.tidewatercleanpro.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Water & Smoke Damage

FAQ

Tidewater Cleanpro LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Tidewater Cleanpro LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Tidewater Cleanpro LLC does not offer free project estimates.
Yes, Tidewater Cleanpro LLC offers eco-friendly accreditations.
Yes, Tidewater Cleanpro LLC offers a 10% senior discount.
Yes, Tidewater Cleanpro LLC offers emergency services.
No, Tidewater Cleanpro LLC does not offer warranties.
Tidewater Cleanpro LLC offers the following services: Carpet Cleaning, Carpet Protection, Upholstery Care, Tile and Grout Cleaning, Water Damage Restoration, Deodorizing.

Contact information

4495 Quaker Dr, Suffolk, VA 23437

www.tidewatercleanpro.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM