Outcome Repairs

drain cleaning company, sewer cleaning company

About us

At Outcome Repairs we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job

Business highlights

22 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.7
Showing 1-19 of 19 reviews

Gail F.
03/2025
5.0
Awesome and professional, quick and reliable. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne Marie L.
01/2025
4.0
Very knowledgeable and friendly. I will definitely call them when I need more work done The price was very reasonable
Rating CategoryRating out of 5

Edward Y.
01/2025
5.0
I posted a request for service to clear a clogged drain on Angi late Sunday evening. Outcome Repairs was one of several firms to respond but was the only one that offered to make an appointment for the next morning. They kept the appointment and successfully cleared the clog. The technician was friendly, worked neatly, cleaned up after the job was done. He had explained the pricing policy and billed the job accordingly. He was knowledgeable about what he needed to do and confidently proceeded to complete the job. Overall I was very satisfied with the work. The technician was excellent in all regards. He is certainly a great asset to the company. I highly recommend Outcome Repairs.
Rating CategoryRating out of 5

Joseph I.
06/2024
5.0
Keon was professional and timely with the needed repairs. He was excellent with keeping me informed on what was needed for the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miriam A.
06/2024
5.0
Actually we got Keon to replace two leaking faucets located outside the house not to clear clogged or slow drain project. Keon is very friendly, you could ask him questions regarding the project he’s working on. He is very knowledgeable on what he’s doing. But for the price we paid I think it’s too much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather C.
04/2024
5.0
Excellent customer service and job done quickly and efficiently!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James T.
02/2024
5.0
no more comments

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert K.
01/2024
5.0
Fast fix and professional

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,300

Steve P.
12/2023
5.0
Responsive, good communications on status of work, etc.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janie M.
08/2023
5.0
Nothing

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$595

Sharon K. Hamlar Sharon H.
08/2023
5.0
In, the future, if I have any plumbing repairs to be made, I would like the professional (Martin) with Outcome Repairs to come to our rescue again. He was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward C.
05/2023
2.0
Way over priced. If I had known there was a drain run out which was buried I could have bought the tools for the job new for $200 and saved myself $800. They have you under a barrel. He should have done the job at the first price instead of adding another $365 onto the tab to do what should have been included. Now I know and I could have done the job myself. I was taken advantage of due to my lack of knowledge. It's not good business.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
2.0


Robert G.
12/2022
5.0
Friendly and knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony N.
11/2022
5.0
Truthworthy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaime R.
10/2022
5.0
Martin was super professional and he fixed my drain issue quickly and perfectly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Tabitha W.
09/2022
5.0
He was very theral making sure everything was done that needed to be done and made sure the job was done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria Y.
07/2022
4.0
I do think labor cost was extreme--at least 6x's the cost of parts plus my hot water in bathroom faucet now takes almost 4 minutes to even get warm and never hot. Personality and demeanor were very good. Questions asked were answered.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Carol S.
07/2022
5.0
This was an emergency situation. A toilet & sink were backing up. I called them around 7:00 pm. They were here by 8:00 pm. The plumber, Martin, was very polite & knowledgeable. I did not have time to shop prices, so I can't effectively rate the amount charged (although the survey instrument requires a rating). I appreciated the help at my mom's house. It was an emergency & they came through without delay.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Charissa F.
07/2022
5.0
Martin was professional and friendly! Fixed our plumbing issue in a reasonable amount of time and for a reasonable price! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    1021 Nicklaus Drive, Suffolk, VA 23435

    http://outcomerepairs.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories

    drain cleaning company,
    sewer cleaning company

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    Outcome Repairs accepts the following forms of payment: CreditCard
    No, Outcome Repairs does not offer free project estimates.
    No, Outcome Repairs does not offer eco-friendly accreditations.
    No, Outcome Repairs does not offer a senior discount.
    Yes, Outcome Repairs offers emergency services.
    Yes, Outcome Repairs offers warranties.

    Contact information

    1021 Nicklaus Drive, Suffolk, VA 23435

    http://outcomerepairs.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day