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CARPET CONNECTIONS

Carpet Sales and Installation, Flooring Sales and Installation

Reviews

2.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
0%
3
50%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.2
value
3.8
professionalism
2.2
responsiveness
3.0
punctuality
2.6
Showing 1-6 of 6 reviews

ronda W.
02/2016
1.0
carpet installation
  + -1 more
unknown
Description of Work: These business owners are complete jerks. After telling me over and over that they would be here to fix the carpet that they know their men did wrong, they did not show. I called 5 or 6 times and every time they put me off. I even saw them in Lowes one day and they said they will be by to fix the problems and never showed up. The last time I called they told me that the warranty was up and they can't and wont help me. They are total slackers, very argumentative and have terrible business ethics. Don't buy carpet from these people!
Rating CategoryRating out of 5

Ronald S.
10/2013
3.0
carpet installation
  + -1 more
I would not recommend them because they were trying to add on money to the bill at the end. However, the installers and the carpet were fine.
Description of Work: They installed carpet for me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,698

Patricia O.
03/2013
5.0
carpet installation
  + -1 more
They arrived at 8: 00 AM and got right to work. They were courteous and professional. Work was done in a timely manner
Description of Work: Price was reasonable compared compared to Empire. Work was done in a professional manner and job was left clean. Would highly recommend them to all my friends and neighbors. The company installed carpet in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Casey G.
07/2012
1.0
flooring contractor
  + -1 more
Steve from Carpet Connections messed up the floors for the price he charged. He seems to target military families. He said he would give you a good deal but it was bad. We read his reviews on Angies List and one said he was good and another said he was excellent. When we talked to our neighbors and other people that used him in the neighborhood, after we signed the contract, they said he was a rip off, that he was all about the money, not quality. We had to have someone else come in and do it. He avoided our phone calls. We did a referral for a neighbor and she signed a contract, but this was before everything hit the fan. That's what he does - get the contract then shows his behind. The money was never an issue, but his work.
Description of Work: Carpet Connections replaced our kitchen floor. We had vinyl and he put in hardwood.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Sherri B.
09/2009
3.0
carpet installation
  + -1 more
Installers were very late. Owner of this company was very rude to me. The details I would rather withhold except to say that I was not treated as a customer who was paying them, nor spoken to as a lady should have been.
Description of Work: Installation of carpeting

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$2,400

Elisabeth W.
08/2008
3.0
carpet installation, flooring contractor
  + 0 more
Can't for fear of neighborhood retaliation. But basically, if you want drama, then choose this company.
Description of Work: Install carpet in half of home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$5,000

    Contact information

    1529 HOLLAND RD, Suffolk, VA 23434


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    CARPET CONNECTIONS is currently rated 2.7 overall out of 5.
    No, CARPET CONNECTIONS does not offer free project estimates.
    No, CARPET CONNECTIONS does not offer eco-friendly accreditations.
    No, CARPET CONNECTIONS does not offer a senior discount.
    No, CARPET CONNECTIONS does not offer emergency services.
    No, CARPET CONNECTIONS does not offer warranties.

    Contact information

    1529 HOLLAND RD, Suffolk, VA 23434