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Anthony's Appliance and Repair Inc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
May not contact through email. Family owned & operated. Award winning.
Business highlights
Emergency services offered
18 years of experience
Services we offer
Large appliance repair, appliance refurbishing & sales, garbage disposal installation & dryer duct cleaning.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.523 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 4% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 1-23 of 23 reviews
Stephen W.
Aug 2025
Dishwasher Repair or Service
Absolutely the best appliance service company we have had in 32 years of home ownership. The are exceptionally quick to diagnose the issue and identify what to do to fix it, and they had the part within a day. They called to fix it and we were out of town on family emergency and could not get them to fix it. They rearranged their very busy schedule and promised us they would be late but would be at our house today. They arrived at 8:00 and within 30 minutes fixed it, cleaned up from the water leak, and were on their way. They are very courteous, very clean, did not leave a mess, and even fixed two installation issues left from previous installation. They are true professionals, and will definitely be our Go-To service team from this point on. If you want professional quality work the first time, from a company that actually does what they claim to be, these gentlemen are your guys. I am thrilled I don't have to buy a new Bosch series 800 dishwasher.
VIRGINIA S.
Mar 2016
unknown
Frank D.
Dec 2015
unknown
Charles B.
Jun 2015
unknown
Delia S.
Jun 2015
unknown
Robert L.
May 2015
Anthony's arrived on time the day we scheduled them which is important for a family where we both are working.
The service representative did not stay long enough to witness the power failure we have been seeing in the spin cycle. Anthony's ordered parts that took 2 weeks to arrive and install based off the manufacturer's recommendation. Fair enough.
The technician showed up onetime and installed a new card in the washer and did not stay longer than ensuring the machine powered on. The original problem remained when we attempted a normal load. At this point, I called anthony's and they suggested I try a different electric outlet in the home because the manufacturer did not have any further recommendations. It took them a week to "try and find" another part to replace. (my washing machine is neither old, nor an uncommon brand with rare parts). We have not heard if they found a part or been scheduled for additional service yet.
We have not had a working washing machine in a month. It is obvious Anthony's is treating us as a customer being paid for by insurance, and not worth extra time by their technician to ensure they got it right, or even a courtesy call to let us know what they plan on doing next. If they will recommend replacement to the insurance company or get the repair done.
Poor customer service, terrible quality of work. At least their employees are friendly.
The service representative did not stay long enough to witness the power failure we have been seeing in the spin cycle. Anthony's ordered parts that took 2 weeks to arrive and install based off the manufacturer's recommendation. Fair enough.
The technician showed up onetime and installed a new card in the washer and did not stay longer than ensuring the machine powered on. The original problem remained when we attempted a normal load. At this point, I called anthony's and they suggested I try a different electric outlet in the home because the manufacturer did not have any further recommendations. It took them a week to "try and find" another part to replace. (my washing machine is neither old, nor an uncommon brand with rare parts). We have not heard if they found a part or been scheduled for additional service yet.
We have not had a working washing machine in a month. It is obvious Anthony's is treating us as a customer being paid for by insurance, and not worth extra time by their technician to ensure they got it right, or even a courtesy call to let us know what they plan on doing next. If they will recommend replacement to the insurance company or get the repair done.
Poor customer service, terrible quality of work. At least their employees are friendly.
Response from Anthony's Appliance and Repair Inc
"Thanks for your reply. We always strive to provide optimum customer service. In this case the info we received over the phone when scheduling and what the tech was told when he was in the home differed slightly. He could not replicate the issue at the initial service, he was there 30 minutes, but we were called back 1 hour after the tech left the home to say it was throwing the error code again. We ordered parts based on that conversation with your wife, which we don't normally do, because we were called out by your home warranty and per their agreement the issue has to present itself at the time of visit. Parts were installed and the error code came back again 1+ hour after leaving the home. The extension cord was recommended because the fault you were receiving indicated their was a power loss to the unit at some point and Lg suggested the power source as an issue. We could not get the additional parts from our supplier so we requested your home warranty company to supply them. Another delay in this process is it's a Lg brand product and most parts are not stocked locally. At this point if there was an issue regarding parts you need to call your home warranty company as they were providing the parts for the repair. We called and advised your wife that they would research part availability and be in contact with you regarding the repairs. I spoke with your warranty company this morning and they were able to get the parts and send to us but we were not notified what was going on regarding the parts situation. We will let them know to send this call to another company. I am sorry you felt the need to leave this review before repairs were complete but you have not attempted to contact us or your warranty company, according to them, regarding this matter. All of our customers are treated with the same importance. Some repairs are completed sooner due to brand or parts availability."
Michelle S.
Sep 2013
Anthony diagnosed a problem with my dishwasher and said he would call back after he ordered the part needed for repair. He never called back, I called several times, and in the end, was never able to get him to come back, so I fired him. I hired another contractor to fix my dishwasher and the second contractor diagnosed a completely different problem. When the second contractor came back to put the part in, the dishwasher was repaired and I had no further problems. Anthony misdiagnosed the problem and was unprofessional.
Response from Anthony's Appliance and Repair Inc
"We appreciate your review but I would to clarify some things you left out. You did not fire your tech, Anthony. He reqeusted the call be transferred after the way you spoke to him on the phone prior to him coming out to fiinish the repairs on your dishwasher. This call was through your home warranty not an angieslist look up. We always strive for optimum customer service but there are instances where that is not always acheived."
Tim M.
Apr 2013
Anthony came out, analyzed the situation, ordered the part and returned about a week later to replace it. It didn't take any time to replace (not difficult), but he still was fast and efficient, as well as responsive..
Don R.
Mar 2013
See above. Everyone I dealt with was friendly and courteous. The only minor snag was that I had dealt with them via e-mail and tried to call them a couple times but it went to voice mail. When I did get through they had already set the date for their technician to come out (it was one of the dates I gave them in the e-mail) but my phone call to them was the first I had heard they set something up. Minor issue because it all worked out fine.
Debra R.
Feb 2013
They fixed the problem, my washer worked for awhile then broke again. Because it was a different problem we decided to buy new. They came out and picked up my old washer and dryer.
Ruth H.
Jan 2013
I use them frequently, but I usually call and get help within 24 hours. The call ahead and let me know they are coming. If I am out they will wait for me. They come in and get right to the job. They are very resourceful and usually diagnose the problem within 10 mins. They always have the items needed for repair right there. A few times they've needed to order a part, but they never charged me to come back on a different day to re-install. A few times they have had to come back a few weeks later to help with a recurring problem, and they didn't charge me. They have saved me a lot of money with their honestly because they tell me how to get longevity out of my appliances and how to make them work to the best of their ability.
James W.
May 2012
Anthony found the problem, had the part, and the repair was completed in less than an hour. Great Job!!
Angela L.
Apr 2012
It went well. Repair tech came promptly, evaluated the situation,and removed the piece of plastic.
Laura T.
Jan 2012
We didn't discover the problems until around dinner time. I called Anthony's right away and someone called me back within a half hour. They had me describe the problems and then said they would call me back shortly to collect the model/serial numbers and schedule a time to come out. True to their word, someone called back within another 30 minutes. The woman took all of the info and explained that they were going to try to find the parts they believed they would need before they came out. We tentatively scheduled the work for 2 days later. One part proved challenging to obtain so it actually took about 3 days to resolve. However, true to their word, they were there, with the right parts, and able to fix both problems in one trip. Each person I dealt with was professional and courteous. I would definitely use Anthony's Appliances in the future.
Linda H.
Nov 2011
Mr. Anthony himself showed up to fix my washer. He was very personable and polite. He informed me that my washer didn't drain water because there was fluff in between the tub and the pump. He recommended that it is best to take fat fluffy items like large heavy quilts and frilly rugs to the laundermat. He also gave me a number to have a plumber clean out my drain hose. He was quick and efficient. I asked him about guaranteeing his work, and he said because no parts were replace there is nothing to guarantee. But if I still have a problem, give him a call. I may need to replace the pump. And then he said, he could give me a guarantee. His price was reasonable at $65.00 for the service call and an additional $30.00 for the labor.When I went in the garage later, i noticed that some of the fluff removed from my washer was left on my garage floor!Also, my back door from the garage wss left unlocked! Not like he found it. I'm a little disapointed with the latter discovery. It speaks to his integrity.
Bob H.
Aug 2011
Anthony came out as planned and was professional and through. He was not able to repair the wahers, so he only charged me for the service. He was very professional and knowledgeable.
Matt D.
Mar 2011
It went well, they are prompt and they came the day after I called them. He diagnosed the problem pretty quickly and he said he would be back in a week with the part. A week later he was back with the part, he fixed it right away, he was pleasant and I would use him again.
Charles B.
Aug 2010
Showed up exactly when he said he would be there. Immediately went to work rairing my fridge. Had it working properly in no time. Then I asked him if they they worked on stoves. The answer was yes. My Broiler on my Jenn-aire range was not working and had not worked for months. Even though this was not the original reason for being there. This also was repaired quickly and professionally. These guys are true professionals in every way. I have already recommended them to other people. As long s they are in business I will use them.
Keli R.
Jul 2010
He came and ran a diagnostic on the oven. It showed nothing. He showed up on time. He was very professional and friendly. He was good and he was knowledgeable. He had a long history of working on ovens. He understood the F1 code that my oven was flashing immediately. His price was reasonable.
Joel B.
Jul 2010
We were satisfied with the overall experience and would use this service again.
James H.
May 2010
We just moved in to our house when the double oven and microwave QUIT! A phone call at 5 PM and they where there in 30 minutes....able to fix the microwave switch right then, ordered the part for the oven and came back the next day! Great service that was worth the little extra expense!
Jenn P.
May 2010
Anthony came by the day we called and was able to come back the next day with the correct part to fix our ice maker. Fast, prompt and professional service. Since the refrigerator came with the house we were not sure when the filter had last been changed so he had also brought along a new filter for us.
Philip U.
Jul 2008
I put in the service request on a Tuesday and he was able to get the right part and complete service by the next afternoon. His labor rates seemed high, but his quality and responsiveness more than make up for it.
Licensing
State Contractor License Requirements
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FAQ
Anthony's Appliance and Repair Inc is currently rated 4.5 overall out of 5.
Anthony's Appliance and Repair Inc accepts the following forms of payment: CreditCard
No, Anthony's Appliance and Repair Inc does not offer free project estimates.
No, Anthony's Appliance and Repair Inc does not offer eco-friendly accreditations.
No, Anthony's Appliance and Repair Inc does not offer a senior discount.
Yes, Anthony's Appliance and Repair Inc offers emergency services.
No, Anthony's Appliance and Repair Inc does not offer warranties.