We are a small carpet & flooring business focusing on top quality customer service using top quality material and craftsmanship while maintaining low prices, our name spread through word of mouth and repeated customers only. Award winning.
Business highlights
18 years of trusted experience
Services we offer
Flooring sales and installation of hardwood, carpet, & laminate.
Description of Work: I can NOT recommnend Max and Pro Floors more. They did a fabulous job with resurfacing our floors. They added a new section to the house and made it look seamless. The finish on the floors is BETTER than the floors when they were installed new. His staff is prompt and professional. We saw them down on their hands and knees sanding the corners and edges... We were very impressed. They also replaced the carpet throughout the house which turned out wonderful as well.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
john W.
07/2015
5.0
carpet installation, flooring contractor
+ 0 more
unknown
Description of Work: Carpet repair. |Everything went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$125
Melissa M.
06/2015
5.0
flooring contractor, hardwood floor
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$14,000
Patrick O.
04/2015
5.0
carpet installation
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia C.
12/2011
5.0
carpet installation, hardwood floor
+ 0 more
From start to finish our experience was fantastic. Max came to our house the same day that I called him and gave us a quote on the spot. What really stood out was that Max cared more about me as a customer than he did about making the sale. He was willing to walk away from our job if it was in our best interest. He gave me great advice in making the decisions about carpet selection and what might work best in our house. The job was completed the days we selected and the workers were on time. I noticed how careful the workers were with our furniture too. I was very pleased and would definitely recommend Max and his crew. I know I will use them again and already have recommended him to others.
Description of Work: Hardwood floors were refinished and carpet was installed in the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Krista B.
10/2011
5.0
hardwood floor
+ -1 more
We cannot say enough great things about Max. He is a true craftsman who takes great pride in his work. The floors look great and he helped us by itemizing all costs when he gave us the estimate. That allowed us to realize that by pulling up the tile in the entry ourselves, we could afford to also put wood floors in the powder room. He is very knowledgeable about general home repair and answered many of our questions about our new home. He went above and beyond in our minds by paying attention to even the smallest detail. His installation team cleaned the house completely and left no sign of their presence (other than the great new floors). He helped us choose the right type of wood to stand up to four dogs. I really liked that he never seemed hurried and took the time to answer any questions. We appreciated his no-pressure tactics.
Description of Work: Removed linoleum and installed hardwood floors in kitchen, breakfast room, entry hall and powder room.
Max and his teams (tile, hardwood and carpet) were always on time. Each team took only one day to complete their work. They moved ALL the furniture and returned it the way it was found. This was a big deal to me because we have a huge solid cherry sleigh bed that is a pain to put together and take apart as well as a bunk bed in one of our daughters rooms. Max worked with our needs as if they were his own in his own house. He talked with us, not to us as if he was the expert and we knew nothing. He was polite, up front and always very honest. If he didn't like our idea, he respectfully told us why and made a better recommendation. I was completely impressed that he was there for the entire install process with his crews. He was even helping them move furniture and guiding them along each and every detail. He kept us up-to-date on the progress and gave us realistic time frames when everything would be done. We literally got at least 5 or 6 estimates and Max's total package for everything was the lowest. That and his professionalism made it a no brainer. We went into the project with no doubts about our decision and that held very true. In fact, Max even came down a little on his price when I asked if he could do a little better based on the volume of work we gave him. I would absolutely recommend Max without reservation. He know his stuff top to bottom on all types of flooring. We will certainly recommend him to our friends and family and never consider another flooring business when we need it in the future.
Description of Work: Having just purchased a home from a divorced couple (with cats) that never got it ready for sale or updated, we needed new flooring on the entire two levels of a 3 story center hall colonial. The only nice floors were hardwoods in the foyer and kitchen. We decided to try to match the hardwoods in the living room and dining room on both sides of the kitchen. We wanted the living room changed because it leads to the deck and gets a lot of foot traffic we feared would stain carpets too easily over time and we like the look of hardwoods and have lots of dark wood furniture that goes well with the wood floors. In fact, this is where it's great to have a guy like Max. He made a great recommendation to have the landing area coming in from the sliding glass door to the deck tiled. He said it would hold up better over time and the temperature fluctuations near the door could damage the hardwood floor. So his tile guy did a really nice landing area with some porcelain tile we picked out and ran hardwood trim around in that transistioned beautifully to the hardwood. The only challenge was that room was on a concrete slab, so Max did a great job of finding an engineered hardwood to match the kitchen. We changed the dining room to the same matching hardwood (solid) to give it a more formal look. For the remainder of the upper two levels we went with a frise (sp?) carpet. It was light and had some dark flects (sp?) throughout. I feared it may be too light, but with the flects throughout it made it just right. Max recommended this particular carpet for us because it wasn't the most expensive (how many contractors will tell you that?) and because it will hold up excellent over time. We have three young kids and an active dog and that was important to us. I can't tell you the difference the carpet has made. The house looks completely different. We absolutely love it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Jennifer S B.
10/2011
5.0
carpet installation
+ -1 more
Max spent so much more time with us than we had expected. We were very grateful for his honesty and thoroughness. His crew arrived absolutely on time as scheduled and had the job done in under 3 hours. Max even stopped by to answer some more questions. We had a lot of damage from our pets, including urine stains and odor (from our poor senior cat that has since passed away), and Max took care of the some residual odor that was under the old padding. The whole job was done in under 3 hours and that included moving the furniture. We plan on using Pro Floor and Max and his crew again when we are ready to replace the carpet in the bedrooms, probably very soon.
Description of Work: Max Beck came to our house to give us an estimate for new carpet and padding in our basement. Max was very thoughful and patient and answered all of our questions. He showed us in the basement laundry room possible sources for water damage, such as the water heater, the washer and the a/c unit, and made recommendations on how to maintain them so they wouldn't damage our new carpets...that's all before he even took measurements. He then carefully measured the dimensions of our basement, and brought us some samples of the shag style carpets we were interested in. Although my husband and I thought we wanted to go with a higher end brand, Max actually talked us out of it, suggesting a lower priced one because it was the basement, and to hold off on something nicer for when we want to replace the carpet in our bedrooms. Just that says something about Max too. He is obviously invested in client relationships and delivering a good product and helping the customer maintain it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Yuri V.
09/2011
5.0
carpet installation
+ -1 more
Great service from the beginning to the end. Max is very professional and was present when carpet was installed all the time.
Description of Work: We were installing carpet throughout the townhouse before selling it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Janet H.
09/2011
5.0
carpet installation, hardwood floor
+ 0 more
They completely prepped the floor in terms of nailing down loose subfloor and cleaned up after the completion of the job. Max is very professional and knowledgable and his crew was professional,on time in terms of the agreed upon schedule and and did a great job installing Bruce hardwood. Max provided guidance on caring for our floors and we are so pleased with the results. We are planning on using them again to install more hardwood. They are cost competitive with other vendors and offer a very high level of service.
Description of Work: Max and his crew installed hardwood floors in a master bedroom, adjacent office and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Steve B.
06/2011
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent experience. The owner was always prompt and courteous; had the job done quickly and professionally--better than professionally. He provided sound advice, listened to our wishes, and his crews were fast and well trained. The result was unquestionably worth the investment. I've had floors put in my previous house at about twice the cost, half the footage, and an eighth of the satisfaction that Max's Pro Floor provided. I will unquestionably call Max again if we decide to do the 3d level as well. Superlative--the kind of service and professionalism we talked about getting "in the old days" and never actually saw until now.
Description of Work: Refinish ground floor wood floors: hall, family room, guest room; new hardwood floors mid level DR, LR; new hardwood stairs and risers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Sandra T.
06/2011
5.0
carpet installation, flooring contractor
+ 0 more
I wa very pleased with the removal of the old carpet and installation of the new. Pro Floors did an excellent job and was very careful with my furniture. The work was completed on time and I found them to be very professional and courteous.
Description of Work: I had wall to wall carpeting installed in the living room and dining room. The old carpeting was removed and furniture had to be moved and replaced after installation was completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Frances B.
05/2011
5.0
carpet installation
+ -1 more
We had a wonderful experience with Pro Floor. We got several bids for re-carpeting our basement after a flood destroyed all our Berber carpeting, and Pro Floor was the most competitive. Max (the owner) showed us several carpeting options - coming to our home the day we called to expedite the process. We ended up with a great carpet (Stainmaster Tactesse) that fit our style, budget and function needs. The service was fast - we ordered the carpet on a Wednesday morning and it was installed the next day. Max oversaw the entire job, which was great. Due to a manufacturing issue, one piece of carpeting was a darker shade than the carpet in the rest of the room. The result was a very obvious seam in a prominent place in our space. Rather than trying to explain away the defect, Max was responsive in getting us a new piece of carpeting from the manufacturer and installing it in a timely manner. The entire time, his priority really was making the customer happy - such a refreshing change! We would not hesitate to recommend Pro Floor to anyone!
Description of Work: After our finished basement flooded, Max and his team replaced all the carpeting on that level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Thomas H.
04/2011
5.0
carpet installation
+ -1 more
Max and his crew did an excellent job. We were referred to him by a coworker and he didn't disappoint. He came to our home to show us carpet samples, however, we already had in our possession a sample of carpet that we wanted installed. We didn't know the name/type of carpet, but he took the sample and found it for us. He was very professional and pleasant. We had carpet installed in the top floor of our townhouse as well as in the basement and two flights of stairs. The job was done in two stages (on two different dates) so that they could accommodate our needs. We have been very happy with the job they did even a year and a half later.
Description of Work: Carpet installation in newly finished basement and carpet installation/removal of old in top floor of townhouse. Two flights of stairs were also recarpeted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,661
Thomas H.
04/2011
5.0
carpet installation, flooring contractor
+ 0 more
Max's crew came to our home to restretch our carpet and replace the padding after our water heater leaked in our basement. Since we had done business with him a year prior to this he only charged for the padding and did not charge us any labor for the restretch of the carpet.
Description of Work: Replaced padding/restretched carpet after a water heater leaked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
JUDY R.
03/2011
5.0
hardwood floor
+ -1 more
Both jobs were done in a vacant house with a lot of deferred maintenance. Refinishing (4 rooms) was done by a two person team with Max (owner) supervising. Max's attention to detail is superlative. We had a lot of detailed questions about how the refinishing would proceed and the expected results. Max's predictions were spot on. The team did a really great job of keeping the dust in check and making sure the stain was even. The floors look like new. For the pre-finished installation (2 rooms) the job was done by a different two person team in about a day and went very well. We chose the pre-finished for the more durable finish, but I think the a finished in place job by Max would have been better than the factory finish in terms of quality. Max is very hands on and holds his staff to a high standard. He also is a wealth of knowledge about flooring.
Description of Work: Actually was two jobs refinishing done in January ($3,600) and Installation in February ($4,000) The refinishing was of a mix of white and red oak floors installed in 1973 and never refinished. The installation was two rooms with white oak pre-finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Kathy G.
11/2010
5.0
carpet installation
+ -1 more
We had previously used Pro Floors to install our new hardwood floors on our 1st floor. At the time of our hardwood installation, Max Beck (owner) gave us an estimate for carpeting the 2nd floor of our home. After our new stair rail install (see our review of Gypsy Floors) we contacted Pro Floors to install our carpet. I did not get any other estimates. We were so pleased with the work that was done on our hardwood floors and the professionalism of Max and his workers, that we did not hesitate to hire him again. The workers showed up on time accompanied by Max. We had moved small items and pictures on the wall. The workers moved all our furniture from room to room, tightened any loose or squeaking floorboards, removed all old carpet and pad. They worked tirelessly and completed the job in about 11 hours. They vacuumed up debris as they worked and moved the furniture back, reassembling bed frames, replacing mattresses etc. We couldn't be more pleased. We highly recommend ProFloors.
Description of Work: Installation of carpeting in 4 bedrooms, hallways, loft and down the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
maria S.
09/2010
5.0
carpet installation, hardwood floor
+ 0 more
Very pleased with the installation, product and professionalism and price. Max is a pro. He knows his business, advised us and didn't try to sell us products we couldn't use. Will use again when we finish up the house.
Description of Work: Replaced carpets on two levels of large house and installed hardwood floor in several rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Kathy G.
08/2010
5.0
hardwood floor
+ -1 more
I rec'd 4 estimates. After interviewing contractors I knew that Max knew more about wood flooring than anyone else I had talked to. His expertise guided me in making decisions about the type of flooring I wanted. His crew was professional, and did an excellent job. They showed up on time and worked tirelessly until the job was done. They cleaned up the site when they were finished and left no debris. Max stayed on site during the installation. I would highly recommend ProFloors.
Description of Work: Removed all flooring (carpet, wood, ceramic, vinyl) in foyer, living room, dining room, hall, kitchen, family room & pantry. Installed Somerset Bear Hardwood, American Oak in areas listed above.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,692
Thomas M.
07/2010
5.0
carpet installation
+ -1 more
We've used them before. The owner, Max Beck, is very professional and very knowledgeable. The finished product looked very good. We had a couple of issues with some nails and they came right out and took care of it.
Description of Work: We used Pro-Floor to install some carpet in one room. They also made an area rug out of carpet for another room.
We are extremely pleased with our new floors; they have really transformed our home and made it feel very warm and inviting. We highly recommend Pro-Floor for any flooring needs! Max and his crews did a superb job and the craftsmanship is apparent. Max is very knowledgeable about his craft and it clearly shows. The small details were attended to. And after having the floors for a few months, we still cannot find a single fault or flaw! We really appreciate the efficiently of the work, the skill and craftsmanship demonstrated in the installation, and the quality of the materials. You simply will not find a better return on your investment than by choosing quality materials and skilled craftsmen for the installation. We are extremely pleased with the work of Pro-Floor and grateful to the friend that recommended Max.
Description of Work: We recently bought a townhouse and the carpets and lanoleum flooring were quite old. Based on a recommendation from a friend, we hired Pro-Floor to install hardwood flooring on all three levels of our home, ceramic tile (in the bathrooms, foyer, utility closet, and kitchen), and carpet on the stairs. Max took the time and extra effort to work closely with us in choosing the materials and even accompanied us to the tile outlet store to pick out the ceramic tile. During the installation, the crews worked very efficiently; they were obviously skilled and experienced professionals. While one crew was installing the tile, the other crew worked to install the hardwoods in another part of the house. Max takes great pride in his work and he personally oversaw the work of his crew. In just three days, our home had new flooring throughout the entire house!
Fabulous. We have used Max with fabulous results for the following projects: - hardwood installation (both sand and stain in place and prefab) - carpet removal/installation - refinish hardwood (both oak and prefab) - install ceramic tile - install laminate flooring Each and every time the wrok has been perfect. Any issues are taken care of immediately, follow up is thorough and prices are competitive.
Description of Work: I have used Max Beck with Pro Floor many, many times. I have referred him to friends and family over and over again - and in turn they have referred him out as well. He is excellent - from his responsiveness to knowledge of product - it is a delight to work with him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Thomas M.
07/2009
5.0
hardwood floor
+ -1 more
I had just closed on a vacant home and knew that we needed to repair the hardwoods that ran throughout the house. I contacted Max after getting a referral from our painter, and he met with me almost immediately. Max was incredibly thorough in his investigation of the floors and told me that there were three separate types of floors in the home (2 types installed during construction, and 1 DIY job). He said the upstairs floors were in good shape and that the DIY one wasn't a good enough to bother refinishing, which saved me a good amount of money. He got a crew in the next week and finished the job in 2 days. The floors look brand new, and I can't see any evidence of the former damage. I chose Pro Floor over another company I got an estimate from not only because their price was better, but because Max was more knowledgeable about flooring and discovered some details of my house that I didn't know myself. Thanks Max!
Description of Work: Refinished hardwoods on first floor, repaired some damaged and water stained pieces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jeffrey T.
12/2007
5.0
hardwood floor
+ -1 more
Good from very beginning. Max worked around our schedules to come by for the estimate and when scheduling the work. Though the de-construction phase ran hours longer than anticipated due to the amount of screws, they stayed with it and finished in one day, as promised.
Description of Work: I was replacing a ceramic tile floor in the kitchen/family room and changing out the hallway and bathroom hardwood flooring so everything would match. The two workers had a large "de-construction" project to deal with first, including removal of hardboard that had hundreds of screws. They worked from 8 am and finished at midnight. Max, the owner, also pitched in from 7 pm until the end. The effort included flooring (about 600 sq ft) and the molding work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
KAREN H.
04/2007
5.0
flooring contractor, hardwood floor
+ 0 more
They matched our existing floor in the hallway - it looks amazing. Very responsive and they did what they said they were going to do.
Description of Work: They installed hardwood floors in our closets and our master bedroom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile
FAQ
Pro-Floor is currently rated 5 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Pro-Floor accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Pro-Floor does not offer free project estimates.