PestNow LLC

Pest Control, Animal Removal, Lawn Fertilization & Treatment,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

PestNow brand was founded in Virginia in 1995 as Superior Pest Management when four high school friends came together to form their own company. Today, we have multiple locations in three states, and serve thousands of happy customers. We offer pest control; termite treatments and warranties; mosquito, flea & tick control; WDIs (real estate inspections); lawn fertilization & weed control; TAP insulation; and wildlife solutions for homeowners and businesses in the mid-Atlantic.

Business highlights

30 years of trusted experience


Services we don't offer

Mold Testing. Radon Remediation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.71,828 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 601-625 of 1828 reviews

Jamil N.
07/2014
4.0
pest control
  + -1 more
They were very prompt, professional, knowledgeable, and they fixed the problem. The expense was quite high, however.
Description of Work: Removed squirrels from my attic.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from PestNow LLC
Great review which points out one of the problems with animal work. Because they are unpredictable, may re-enter the structure or gnaw new entry points anywhere and the fact you have to warranty against it makes it difficult to price. Sometimes the animal problem is fixed with one attempt, other times it is a nightmare that can last months. If the animal does not come back, yes it appears over priced but if it keeps gnawing back in, or if he is a she and there are babies not seen initially or if the animals cousins decide to move in with him....it is not enough. We try to price on the medium side. This is a fair statement and review, again, based on the future problems Rocky the Flying Squirrel may present. Hopefully, he got the hint and moved on :)

Shannon D.
07/2014
5.0
pest control
  + -1 more
The company sent me an email prior to the scheduled date as a reminder of the appointment and provided an estimated time frame for treatment. The vendor always showed up on time and was courteous. The vendor sprayed outside and inside the home for pests. Would I hire this company for a future job? Yes, I continue to use them for preventative pest control.
Description of Work: Interior and exterior pest control. It was performed quarterly in 2013.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PestNow LLC
Thank you for this review. No company is perfect, maybe we will have a hiccup in the future but based on the good reputation you earn over the course of time, it is an easy fast fix.

Steve L.
07/2014
5.0
pest control
  + -1 more
They were able to come out within one week of purchasing the deal. They treated both the interior and exterior. They were very accommodating to the specific need we had and the treatment was effective. They did follow up to ensure that it was effective as well.
Description of Work: I purchased a Big Deal for rodent and pest treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from PestNow LLC
Thank you for this review. The "Big Deal" is providing the service and you being satisfied, that is what makes business grow. Thank you again for this review.

Eric F.
07/2014
5.0
pest control
  + -1 more
I sent them an email and received a very quick response. Mr. Lyles contacted me and set an appointment. He look inside and outside the house and showed me the areas with the termite activity. Very courteous, polite, customer service oriented and he has lots of knowledge. Couple of days later, the crew came by my townhouse and performed the job. Again, very courteous, polite and customer oriented, As of today, July 7, 2014, I have been looking around the house, and I do not see termite activity. I am so happy! They did a wonderful job and I recommend them 100%. Thanks Guys! Eric
Description of Work: PestNow provided extermination services for my townhouse, for Termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from PestNow LLC
The service industry today, regardless of what field, has improved significantly due to customer awareness and customer reviews. This is our "report card" and trust me, we take it very serious. Thank you for taking the time to write this review, we read them, we learn from them, we train from them and we constantly make an effort to improve based on them.

Joseph W.
07/2014
5.0
pest control
  + -1 more
This was the first outfit that actually was able to permanently (at least so far) control the mouse problem in our basement. Recently, I also had them spray the basement for insects. This has also produced great results. The technician is always professional and is very knowledgeable about pest control.
Description of Work: Rodent control in attic and basement; sprayed basement for insects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from PestNow LLC
So far so good, but with rodents if can come back so remember we are just a phone call away. Thank you for this review.

James M.
07/2014
5.0
pest control
  + -1 more
It was very good and they did a good job. They treated the outside of the home. The scheduling was great and very easy.
Description of Work: It was a Big Deal for $340 for Year Round Pest Control Package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from PestNow LLC
Scheduling service should be the easiest part of any service but sometimes companies make it so complex. We train and work hard to make sure scheduling new work or warranty work is as easy as it can be. Thank you for noticing and this review.

kana E.
06/2014
5.0
pest control
  + -1 more
It’s been going fine. They came right away. They are very good with scheduling. I am unsure as to their follow-up at this point. An explanation of the chemicals was not offered. They delivered what I expected and what I thought I purchased.
Description of Work: Year round pest control package. Additional purchase of mosquito package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PestNow LLC
We would prefer an explanation regarding the products used, this is a training point, thank you for this review.

Michael B.
06/2014
5.0
pest control
  + -1 more
So far so good. Every summer by this time I have many many mosquito bites from being in my yard. To date after one spraying I have not one single bite.
Description of Work: Is providing monthly mosquito spraying service for front and back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chad C.
06/2014
5.0
pest control
  + -1 more
The technician was very professional and I hardly knew he was there. He was able to answer some of my questions about certain issues that we had and I definitely noticed a reduction of bugs after they treated.
Description of Work: Treated the outside of the house with pesticide to get rid of the pests that we have around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from PestNow LLC
Thank you for the review. The communication between technician and customer you have referred to is critical for the success of the treatment, again thank you for mentioning this.

Denise K.
06/2014
4.0
pest control
  + -1 more
The first rep who came out didn't seem all that knowledgeable. While he did do an inspection and placed traps in the attic and the garage, I questioned his responses to my questions about how rodents were getting into the house, if they were still present etc.He didn't really seem interested nor as knowledgeable. The second rep who came out to check the traps actually contradicted what the first rep told me. He seemed much more confident and knowledgeable with a lot more experience. He asked me a lot of questions that the other guy did not. He said to be sure to call again within the contract time for someone to come and check the traps again as he did not find any rodents nor the bait touched. He did talk about more ways to keep them out and seemed to know what he was talking about. Friendly too. Not sure I would purchase again.
Description of Work: The first rep who came out did do an inspection and placed traps in the attic and the garage. He asked me some questions but pretty much just went about his own routine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$185

Response from PestNow LLC
Great review, thank you. Even though this customer gave a B grade the critical failure on our part is indicated in the fact they are not sure they would hire again. This points out the tremendous value in reviews. We know now there is a communication problem with one or more techs, we now know who and how to address it. This is not a cause to reprimand but a cause to re-train on specific issues. A company must be measured, scores and grades must be kept, without it we all work in the dark. This will be corrected, thank you again for this review.

Brian H.
06/2014
4.0
pest control
  + -1 more
The service went well. I had them take care of a mice problem. The issue was not taken care of completely and I had to take care of the problem myself. I wanted the technician to fill cracks where the mice where coming in. He did his best but did not guarantee he got all of the cracks. He required follow ups that made me had to call off work more, but scheduling was not an issue.
Description of Work: I purchased a deal for a Rodent Treatment.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$185

Response from PestNow LLC
Fair enough, not the best review but an honest one. The problem with mice (or any rodents for that matter) is that you cannot completely "rodent" proof any structure and majority if not all of the treatment cost is based on chemical treatments which makes up the three spoke wheel of pest control. The other two spokes are consumer issues which are Mechanical and Cultural. Mechanical includes sealing and making it difficult for rodents to enter a structure and Cultural is keeping trash, food sources and exterior habitat (mowing de-foliage of heavy vegetation around the structure) reduced. Complete control is a partnership between pest company and home owner with each having and playing an active role. Our failure here was probably explaining the three spoke process and how it works. Chemical treatments alone often will not do the complete trick, it is not magic it is science. Thank you for this honest review.

Kelly P.
06/2014
5.0
pest control
  + -1 more
This is a great company, very responsive. They can always accommodate requests for service and are prompt and thorough.
Description of Work: They provide regular interior and exterior pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from PestNow LLC
Thank you for this review, the key word here is "responsive". When you call you don't want to talk to a machine, you don't want to wait days on service and you don't want excuses. You want a reasonable and firm response.

Carla D.
06/2014
5.0
pest control
  + -1 more
Prompt and courteous. Took care of ant problem inside and spayed exterior to prevent future insect intrusions.
Description of Work: Pest control contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from PestNow LLC
Remember the old movie "They're back....." Well, hate to say it but this is a bad ant year. I do fear they will "be back" so call us and let us knock them down again if we have to. Hopefully, you won't have to but, again, this is going to be a very active year of the ant.

Jane W.
06/2014
5.0
pest control
  + -1 more
Jesse was prompt;y on schedule and very professional. Found the location where ants were entering the house and solved the problem. We have had almost zero insects in the house. I'm going to call them to spray for mosquitoes. PestNow is highly recommended.
Description of Work: spraying for insects in and around the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from PestNow LLC
Love it you know the name of the Tech, "Jesse", that is very important to us. Anyone can walk around the house and disperse product for pests.....special ones take the time to find the source then make application. Jesse is special, thank you for this review.

LaVerne M.
06/2014
3.0
pest control
  + -1 more
I dropped them because they would not get up on the ladder to find out where the mice were entering. I called and she said that they had ladders and they should get up there. The mice were dying and filling my house with the stench. I used them out of desperation and I wanted to get rid of the mice in my attic. I thought that the price was not too bad. They came when they were supposed too. I would not use them again because, they would not check to see where they were entering.
Description of Work: Pest Now were supposed to do pest control.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$85

Response from PestNow LLC
Mice and rodents can be frustrating and consumers want immediate relief, unfortunately, that is not how it works. Due to the lack of bone structure in mice and their ability to squeeze through any hole the size of a quarter it is impossible to find and seal every entry point, again, it is impossible to totally seal a house from rodent. What pest control companies do is bait and eliminate them through product. Rodents can chew through anything pretty much, eliminate the mice agree, but finding all the entry points is a job for a carpenter. Pest control techs treat, control and kill pests, repairing the house and entry points is best left to carpenters. Not an excuse, just reality and a point we agree that should have been pointed out prior to your purchase. Thank you for this review in any case.

Brenda E.
06/2014
3.0
pest control
  + -1 more
I have been disappointed. They did not notify me when they were coming out. Because of this, they were not able to treat the interior and they have only been treating the exterior. When I did know they were coming, I took the time to be home so that I could let them inside. Usually, they leave a receipt saying that had come when I was not here. Once I did reach out to them when they came when I was not here and they were not able to treat the inside, they were responsive they did come out for a second treatment. I am still seeing ants around the exterior of my house. The technicians who have come have been professional. I only have one more session with them and I am hoping that they will call before they come out.
Description of Work: I purchased a Big Deal for an annual pest control package.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0


Response from PestNow LLC
Very reasonable requests. Almost all our quarterlies are set up for "anytime" exterior service for the convenience of the consumer as that is what most want. In this case, due to special access to parts of the yard, the service should be but on our "call first' list which we have. We will forward this to the branch handling this account and make sure it is on that list. Sorry for the lack of communication.

Rachelle R.
06/2014
5.0
pest control
  + -1 more
Everything is going well thus far. It's easy to get in touch with them, they're very responsive, and they show up on schedule. Furthermore, the treatment has been effective against some carpenter bees in our garage.
Description of Work: They are providing year-round pest control services as part of a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from PestNow LLC
Great review, success in treatment is important but just as critical is the fact it is easy to get in touch with us and that the response was immediate. Thank you for this review.

Michael P.
06/2014
5.0
pest control
  + -1 more
I've had technicians out to my house three times since we contracted PestNow for extermination services. Each time the Tech was on time and very polite. They worked with me to figure ou the best way to protect our house and provided suggestions for eliminating future issues. Their quarterly system instead of a standard annual contract is preferable to me and I like the ability to cancel service at anytime. The ant probolem we were having improved significantly after the first treatment and has gone away completely after a couple of weeks. Overall, I would happily recommend PestNow.
Description of Work: Spray indoors to stop an ant problem and around the foundation of the house to stop any further insects from entering the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from PestNow LLC
Critical statement,(I've had technicians out to my house three times since we contracted PestNow for extermination services. Each time the Tech was on time and very polite. They worked with me to figure out the best way to protect our house and provided suggestions for eliminating future issues.) It is important that we assist the homeowner in educating ways to reduce pest problems on their own. Pest problems should not be a life sentence, chronic at best, but they can be significantly reduced or eliminated with everyone helping. Thank you for this review.

Lisa R.
06/2014
5.0
pest control
  + -1 more
This year there seems to be an abundance of ants around the out side of our house. They had no problem in coming back a second time and taking care of the problem again. The technician took the time to explain to me the problems we will probably have this year because of the long wet winter. He was extremely polite and very helpful not to mention very informative.
Description of Work: They come out once a quarter and spray for pests inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PestNow LLC
The review is great because it points out what a BAD ant year we are all having and going to have. Response to these calls under warranty are just as important is the first call. Where companies fail is they fail to realize the second call for help is more important than the first. We fully understand that, thank you for this review.

Priscilla G.
06/2014
4.0
pest control
  + -1 more
Quarterly service is prompt. The same service man comes to our house and is familiar with our needs which really helps.
Description of Work: We get the quarterly pest management service. However, they will come out as needed and free of charge if service is needed. This is especially usual after heavy rains when ants and other pests seem to come out more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from PestNow LLC
I like the fact "the same tech comes out to our house and understands 'our' needs". Thank you for this review. We do not rotate techs, every house and every situation is specific and it is important to keep the same people in the same areas. Thank you for this review.

Nancy K.
06/2014
5.0
pest control
  + -1 more
Had a minor ant problem inside our house. Pest now responded very quickly and treated the inside and outside of our house. The gentleman who serviced our house was on time, professional and thorough.
Description of Work: Treated inside house for ants and outside house for gnats and mosquitos

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from PestNow LLC
Not sure why today, we have become accustomed that service companies always run late. We are not perfect but one thing we really strive to be is 'on time"! Thank you for mentioning this and this review.

Geoffry G.
06/2014
5.0
pest control
  + -1 more
The outcome of the spraying went very well, as we were rid of our ant problem and the tech was very helpful in explaining step by step what his plan of action was
Description of Work: The provider sprayed the interior and exterior of our home to exterminate our current ant problem and prevent more from appearing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from PestNow LLC
The tech explaining step by step is important, thank you for this review. It helps us to re-enforce this critical phase of the treatment to our technicians.

Brenda B.
06/2014
5.0
pest control
  + -1 more
This was the first time I have ever used a company for pest control. He answered all my questions and only sprayed where I wanted in the home. He was very friendly and helpful.
Description of Work: pest control inside and out plus additional yard guard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from PestNow LLC
What do they say about "first impressions"? To really build a company treat every call, every customer like it is the first time. We are not perfect but that is what we strive to do. Thank you for this review.

James S.
06/2014
4.0
pest control
  + -1 more
I bought a home pest control annual special on angie's list but I wanted to buy and schedule that and the Termite inspection at the same time, but when I called to do that, I was told that in order to get the on-line pest control deal, I had to buy and schedule it on-line. That wasn't very convenient. Once I submitted my proposed dates on-line (Friday), the message indicated that I would receive a call by that next Tuesday. Tuesday came and went and no call. I then had to call and schedule the pest control. Too many phone calls for something that could have been completed with one. The technicians for both the Termite inspection and the pest control arrived on time, were very professional and knowledgable. The estimate for the termite treatment and warranty were fair and the service was completed on time. My only issue with the termite treatment was the fact that they had to dig up some of the turf near the house to do the treatment. I'm not as concerned about that as I am about the extremely sloppy way they put the turf back. Instead of carefully cutting and lifting sod away from the house so it could be replaced neatly, they just dug it up and threw it back so that non of it is where it started and it looks awful. Overall, we're happy, but disappointed with a few details that would have made this an A rated experience.
Description of Work: Termite Treatment and Warranty, and Home Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from PestNow LLC
Great review that brought up two important points that need to be discussed. First, the reviewer is exactly correct it should not take added phone calls to set this up, we will work to correct that, we listen. Second, placing the sod back and cutting it so it looks like it did when it came out is a point that should have been discussed prior to treatment so the reviewer would know the requirements. The label for the product requires that the soil, (sod) from the trench be "mixed" with the product (a liquid) and then placed back in the trench after mixing. As anyone knows that has ever made bread or cookies from scratch when you mix something and stir it in with other ingredients it is impossible to maintain the integrity of the original sod. Grass will grow back and perhaps more raking should have been done to smooth it out but we should have explained we have to mix the product with the soil and then place it back per label and for it to work. I think had we told the reviewer that it would have made more sense to them. Good points in this review from the person making them and a training point for us to discuss with our service people, thanks.

Carlos V.
06/2014
5.0
pest control
  + -1 more
Very professional tech. On time and explained all that he was doing. Offered to come back at any time even if it's before the next scheduled service date.
Description of Work: First of four quarterly treatments for pest / insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from PestNow LLC
Thank you for this review, it is important that the technician not only performed the task effectively and professionally but that he further made a positive impression in regards of going the extra step.

Contact information

22395 Powers Ct, Sterling, VA 20166

http://www.pestnow.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
61469
Trade License Locale
VA
Trade License Authority
Virginia: Pest Control
Trade License Expiration
06/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Insulation

FAQ

PestNow LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

PestNow LLC accepts the following forms of payment: Check,CreditCard
Yes, PestNow LLC offers free project estimates.
No, PestNow LLC does not offer eco-friendly accreditations.
Yes, PestNow LLC offers a 10% senior discount.
No, PestNow LLC does not offer emergency services.
Yes, PestNow LLC offers warranties.
Mold Testing. Radon Remediation

Contact information

22395 Powers Ct, Sterling, VA 20166

http://www.pestnow.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM