This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
PestNow brand was founded in Virginia in 1995 as Superior Pest Management when four high school friends came together to form their own company. Today, we have multiple locations in three states, and serve thousands of happy customers. We offer pest control; termite treatments and warranties; mosquito, flea & tick control; WDIs (real estate inspections); lawn fertilization & weed control; TAP insulation; and wildlife solutions for homeowners and businesses in the mid-Atlantic.
Showed up on time and performed the work quickly. Was very responsive when I needed them to come out and retreat certain areas of my home.
Description of Work: Sprayed for bugs inside and outside the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Thank you for this review, it says it all.
john G.
08/2014
5.0
pest control
+ -1 more
Darryl came out to the house on an urgent request. There was a bees nest located under the slab of the AC unit. The AC guys couldn't work unless the bees were gone. Darryl moved his schedule around to accommodate my urgent request. The bees were no more in about 30 minutes. I highly recommend Pest Now. I used a $30 off coupon for new customers so ended up paying $155.
Description of Work: Bees nest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from PestNow LLC
"Darryl"....I cannot tell you how important and how much speaks of the customer / client relationship when you know the first name of your service provider. Actually, we all know Darryl because we hear his name a LOT...he is a great employee, thanks for recognizing him.
Josephine D.
08/2014
5.0
pest control
+ -1 more
AWESOME. My technician( I think his name was Jeff) was nothing short of amazing. He was knowledgeable, thorough and efficient. Thanks to him the squirrel was terminated the same day and he came the next day to dispose of it. He rechecked all traps, placed copper mesh in an opening at the base of my foundation to keep mice and other small critters from gaining access to my home, and gave me some pointers to prevent future problems. Thanks PestnowLLC!
Description of Work: Set squirrel and mouse traps. Replaced wire covering over vents to prevent reentry by critters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from PestNow LLC
It takes a special person to recognize the hard work and efforts of a service provider, thank you for recognizing our employee. We are blessed, all our employees are long term and they treat our customers like family. Thank you.
Dennis D.
08/2014
5.0
pest control
+ -1 more
Showed up on time. Made sure to understand the problems we were experiencing before work was started.
Description of Work: Interior and exterior pest control for a year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Showing up on time is important but the tech must explain the process, set expectations and explain the process of warranty calls in the event they need us again. Thank you for this review
Kenneth G.
08/2014
5.0
pest control
+ -1 more
The exterminator was very knowledgeable and courteous, but perhaps a little too chatty in that he was there about 30 minutes longer than he needed to be. But I appreciated him educating me on what he was doing. The rodent problem seems to be much better and the response time has been very prompt.
Description of Work: As part of an annual package, placed rodent baits and sprayed for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
The explanation process is our fault we stress on the tech taking the time to explain what they are doing and what to expect, sorry about that but we think it is important you know what we are putting down and how it will react with the pests and your family. Thank you for the review, they are all important.
Daniel H.
07/2014
5.0
pest control
+ -1 more
lKevin came when promised and returned two more times to make sure the pests were removed. He was totally professional job and a pleasure to deal with. I hated to have to remove the wasps, but I had been stung three times trying to clip the hedge.
Description of Work: Treated and removed wasp nest in our hedge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from PestNow LLC
Thank you for this review, again, knowing the technician name speaks for itself. We take it personal that you feel comfortable with our people and our service.
Hodayah F.
07/2014
4.0
pest control
+ -1 more
They said they do inside and outside. I had an ant and mosquito problem that I let them know needed to be dealt with. When he came out he did work on the ant problem, but then said the mosquito problem was a separate order and he did not have a work order for it. When called about it, the man was exceedingly rude about the mosquitos, saying that is a different type of service that is not applied with the deal, it is only for lawn/yard and the deal was for the house. The manager did end up doing a one-time courteous spray for the mosquitos. I also asked for advice from them to see about what I should purchase from the store to not interact with the type of pesticide they are using for the spray. I just need to make sure what I purchase does not affect the applicant they put down. I feel that if they had certain exclusions, like bed bugs and fleas, they should have included all exclusions. The technicians were very courteous and knowledgeable. I appreciate that the owner made some an effort with giving free application.
Description of Work: I purchased a Big Deal for $340 for Year Round Pest Control Package!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Great review and one that has many points of education on both sides. If you include mosquitoes on every house and yard it sounds reasonable....on homes with 1/4 lots or slightly larger no problem but what if it is a 10 acre yard...well, you can see where we have to set protocol. That being said, there is no excuse for being rude, we can fix that. Bed bugs, wow....whole new story. Pray you don't ever get them or have to get a price from anyone for them.....if you do you will see why it can never be included on any normal pest control. Thanks for the review and the chance to explain somewhat.
Wanda A.
07/2014
5.0
pest control
+ -1 more
Very well. Tech was very knowledgeable, professional and easy to work with. I highly recommend them to anyone.
Description of Work: Bought their annual contract under the sale section after speaking with them. We recently bought a very neglected house that we are renovating and the roach problem was horrible. Along with bees in the walls and other places and wood roaches. Tech came out quickly after buying package and evaluated the whole house and started treatment that day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Thank you for this review, we have all got into or bought things that when we take possession we see they need more attention than we thought. Big relief when one call takes care of most of it. Thanks again
Martin M.
07/2014
5.0
pest control, lawn treatment
+ 0 more
They're good. They came out and did everything they were supposed to do. They're very professional.
Description of Work: I went with PestNow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from PestNow LLC
THank you for the words and grades. To the point and effective....makes us all feel good.
Melissa M.
07/2014
5.0
pest control
+ -1 more
It's only been a month, I'm hoping it's good. I picked them because they're highly rated on Angie's List. They were very professional. They were right on time. Their pricing is reasonable.
Description of Work: We signed up with PestNow for yard service. We're having the yard sprayed for prevention of bees, ticks and mosquitoes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from PestNow LLC
We take all reviews seriously.....very seriously, we read, respond and learn from every single one. They are your customers giving you a chance to hear them....their voice is the fertilizer of the company...ignore them and you are on dangerous ground. Angie's list sets the bar, enough said.
Carol D.
07/2014
5.0
pest control
+ -1 more
Once I realized there was a problem, I called them. They came the next day, were very professional and personable, explaining everything, looking for entry points and setting traps. Within 3 days, my problem was over.
Description of Work: Eliminated a mouse problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PestNow LLC
Sometimes you get it on the first try, others you have to keep coming back....regardless, we keep doing it until it is gone. Thank you for this review
Jonathan G.
07/2014
5.0
pest control
+ -1 more
The specialist arrived at the appointed time on July 9. Besides an ant and mice problem which was covered under the Angie's big deal, we had a flea problem, which cost an additional $125 for treatment. He was very professional and treated for the ants and fleas and set traps for the mice. The ants did recur so we had the inspector come back two weeks later on July 23. A few days beforehand we noticed a hornets nest on one of our security lights. I just left a phone message, but when I called the next day, PestNow had already included it in the work order. The treatment for the hornets went well. No mice in the traps, but technician noted it was unusual to have mice in the summer. We were very satisfied with the service.
Description of Work: Pest inspection, including dealing with flea, mice and ant problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Response from PestNow LLC
Often there are more than one issue or pest, the same product normally does not handle different species of insects nor is the treatment procedure the same for all. That is why it is important to take the time to address each with equal significance. It is not called the "Big Deal" by Angie List simply because it is cost effective, it is a Big Coverage. That is what make it a complete package. Thank you for this informative review.
Heather H.
07/2014
5.0
pest control
+ -1 more
Very professional technician. Was on time and walked me through the process. Did not try and pressure me into buying more services. Asked about termites and he said that new construction was treated and wouldn't need to to look into anything for 4-5 years. Service appears to have worked as I've seen a few dead bugs but no live ones in the house or garage.
Description of Work: Sprayed around outside of house. Purchased one year package with reapplication every 3 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Technicians are, or should be, concerned about doing their job and that is solving problems....not selling. Good point and thank you for this review.
Justin W.
07/2014
5.0
pest control
+ -1 more
They have been great. We had something building up right before their treatments started, and it hasn’t been a problem since. They are also quick, friendly, on time, and easy to work with. They contacted me through Angie’s List for the first appointment and it went well.
Description of Work: I bought a Big Deal from them for a year round pest control package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Do your best the first time and the customer will sell your business for you, a simple business approach that has been forgotten in large part in the service industry. Thank you for this review.
Lloyd S.
07/2014
5.0
animal removal
+ -1 more
They were fine to work with. They did a great job on taking care of our issue. They were knowledgeable. They had to come by several times to make sure they took care of everything.
Description of Work: I purchased the big deal for $185 Rodent Treatment. They captured a nest of mice in our garage that had gotten lose in our home. They had gotten into our pipes and on all three floors of the home. We had mice everywhere!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from PestNow LLC
Thank you for this review, sometimes it takes several attempts to get things under control and fixed....response is key, quick, effective and always act like it is the first time. Good stuff.
TJ B.
07/2014
5.0
pest control
+ -1 more
I LOVE PEST NOW. These guys are the best pest control company I've ever used. Lately we've been getting hit up by hard-sell reps from other pest control outfits who are trying to make us switch, but each time I've compared their services and price with what I'm getting from Pest Now, and I find I'm already getting a better deal. When we purchased our current house, it came with a one-year termite policy from Pest Now. After the first year, they came to do the annual inspection and I fully expected (as has been my experience with other companies) that they would find something "worrisome," or insist that we needed to sign up for more expensive and more frequent pest treatment. Instead, the Pest Now rep was pleasant, polite, thorough, and told us our house was in fine shape, and to just call if we had any problems with ants, carpenter bees, etc. As it happened, a few months later we started to see some ants in the house and some carpenter bees on our deck. One of the other companies was in the area, and they quoted me a price of $115 for quarterly spraying "if I signed up today," and they required a year-long contract. I called Pest Now and they said they could send someone the next day, with no service contract required. They sprayed the outside thoroughly and only charged $85, when the initial visit was usually higher. (They gave me the "established customer" price because of the termite contract.) The next day we had pouring rain, and I was afraid the pesticide had been washed away. I called Pest Now, and they sent the rep again the next day to respray for no additional charge. We haven't seen any ants or bees since. A couple of months later (earlier this week), I awoke to discover several wasps crawling on my bedroom rug. I followed their apparent trail to our under-eaves closet, opened the door, and almost had a stroke when dozens of wasps came flying out at me. I slammed the door, ran out of the room, and immediately called Pest Now. They sent someone over in less than an hour. He found a wasp's nest inside the wall of the closet where THOUSANDS of live wasps were buzzing (your could hear it through the wall). At one point there were hundreds of wasps in the room! Mac (the exterminator) dusted the room and closet with pesticide (an organic one that wouldn't be a problem for us or our dog), and said he would be back the next day to take care of any wasps inside the wall that were still alive. In the morning when Mac returned, there were only dead wasp carcasses! He sealed the hole in the wall with a foam filler so no other pest could enter, and presented me with the bill: $0, since this was apparently included in our regular $85 quarterly service. He even swept up the spider webs on the outside of the house on his way out. I can't imagine why I would ever want to switch from using Pest Now. They have been responsive, effective, and very reasonably priced, with no pushy salespeople. A+!
Description of Work: Annual termite inspection, quarterly spraying for ants, and emergency call to deal with a wasp's nest in our bedroom closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from PestNow LLC
Thank you, it takes a special customer to take the time to respond in length in a review complimenting his service tech and company. We are not perfect, we may stumble at times, but with customers like this you can bet we will make it right regardless of the situation. Not all reviews are as great as this, but we can assure you we read every single one and respond to every one just as quickly as we did this great one.
Karissa H.
07/2014
4.0
pest control
+ -1 more
They came out in Dec. to address a mouse problem that we'd never had before. I wasn't super happy that they used bait stations only and not traps. The assured me that we wanted the mice to leave and not come back, but as I suspected, several died in the walls or on my dining room floor. But the final result was a mouse free house. They suggested many things to do inside the home to keep the mice from running from floor to floor, but all that was way more work than I had time to do and was what I envisioned they would take care of - but I think that was an issue of expectations on my part. Then in June the mice came back and I was super annoyed. We didn't call PestNow right away and tried to put out our own traps (of all different kinds) and deal with the problem ourselves, but the mice would run up, down and around the traps, leaving poop all around them, but never actually go inside and die! It was infuriating! So finally we broke down and called PestNow back. They put bait stations back out and the mice were gone within a few weeks. I'm sure it helped that we got a cat around the same time so I can't say specifically which was more effective - though I do know the cat killed at least 2 mice. When they came in Dec. they offered to spray for bugs at no additional cost. That seems to be working well.
Description of Work: PestNow came out in Dec. for a mouse problem. Then the mice came back in May and so did PestNow. Now they did ongoing bug treatment.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from PestNow LLC
Did I tell you that we have a secret contract with all cats? LOL, thank you for this review, we cannot seriously take credit for the cats work but we sure appreciate the help, you will not find a pest tech who is not a fan of cats!
D K.
07/2014
5.0
pest control
+ -1 more
The provider was clean, professional and set appropriate expectations for the service. I have not given a grade for quality as they just did the service and since the gentleman as so good I wanted to start off letting people know at least they could have a solid serviceman.
Description of Work: Treatment for wasps, ants, and crickets
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Very intelligent review, you cannot grade the future but the fact the inspector / technician set realistic expectations will go a long way in educating the customer in what to expect and how we will respond. Thank you for this review.
Ellen K.
07/2014
5.0
pest control
+ -1 more
Great pest control company! Easy to schedule appointments, they show up on time, and are very thorough. Would highly recommend!
Description of Work: Quarterly indoor/outdoor pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Charlotte K.
07/2014
5.0
pest control
+ -1 more
No matter what the issues we have had in or around our home, they have been able to clearly explain the issue and what they plan to do about it before taking action. We hear from them a week or two before they are going to come so we don't have to remember that the time has arrived. WHen we have needed them to do additional work, they were very responsive.
Description of Work: We have a quarterly contract with PestNow and they come regularly to keep the ant population from re-invading our home. I have been very pleased with the results and with the professional manner in which they conduct their business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from PestNow LLC
Thank you for this review. So much money is spent by companies on marketing and getting new business when real business and time should be spent on keeping your existing customers. We feel the existing customer is even more important than the new customer....that is business in the world today.
Debra R.
07/2014
5.0
pest control
+ -1 more
During their first visit, they were able to get rid of the ants 95% but we were still having to ants come to the front foyer. So they had to come out to spray on the outside. I also had them put some mulch over what they had just treated. They got it controlled. They were very wonderful. The technicians that came out were very knowledgeable, I got a full history lessons on characteristics of the ants, what they do and it was really interesting. They were great and they knew what they were doing. I had a coupon from Angie?s List, which is $30. So I paid less. I will continue to use them on a quarterly basis.
Description of Work: I used the services of PestNow LLC. We had an issue with ants every Spring but this particular seem to be just worst maybe it was because of the extreme wet winter we had and we had an extremely worst situations with the ants. They had to come out a couple of times to get them under control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from PestNow LLC
Thank you for this important review. The review is important in the fact it points out that treatment is based on science not magic and sometimes the first treatment does not work 100%. Sometimes it is a series of treatments that have to be applied depending on the amount of the problem. Patience and effort, that is the combination to success.
George T.
07/2014
5.0
pest control
+ -1 more
I called them early Monday morning and they were able to fit me in their schedule the same day, came out by noon. The technician did a thorough inspection and found two nests. He treated them with pesticide applied directly into the nests in the ground. A few years ago I had one of these yellow jacket nests and they did the same treatment which worked perfect then.
Description of Work: I had a problem with yellow jackets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from PestNow LLC
Thank you for this review. Yellow Jackets are dangerous, especially as the summer gets in the late stage the wasps become more aggressive as they are dealing and storing sugar more preparing for fall and winter. Do not try to do Yellow Jackets yourself.
Arzena G.
07/2014
5.0
pest control
+ -1 more
The young man sprayed the exterior of my home front and back to keep bees and wasp away. He also sprayed the ground and showed me where there were bee hives there. I appreciate what he did and look forward to a return visit to insure that crickets don't get into the house :)
Description of Work: Provides year around pest control. On this day, sprayed for bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Thank you for this review. Pest treatment today is a partnership between company and homeowner, both have to be involved to reduce the amount of treatment and produce success.
Stephen M.
07/2014
5.0
pest control
+ -1 more
Highly recommended. Very nice guys, punctual, effective. I'm glad I found them on Angie's List.
Description of Work: The first of quarterly pest control service for my new apartment. The company did an inspection of the pest problem, treated the inside and outside of the building, and answered some questions about my particular issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Thank you for this review, punctual is key and if companies do not recognize the importance of the consumers time you are already behind the eight ball.
Peter M.
07/2014
5.0
pest control
+ -1 more
They have done one treatment at this time. The technician knew what he was talking about and he was good. They got the job done in about one hour. They treat both the inside and outside of the home.
Description of Work: It was a Big Deal for $340 for Year Round Pest Control Package.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
With the internet today instant education and knowledge is at the consumers fingertip. If they report "know what they are doing", trust me they have researched it. The consumer today is far more updated and educated with the service industry than ever before. Thank you for this review.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Insulation
FAQ
PestNow LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
PestNow LLC accepts the following forms of payment: Check,CreditCard
Yes, PestNow LLC offers free project estimates.
No, PestNow LLC does not offer eco-friendly accreditations.
Yes, PestNow LLC offers a 10% senior discount.
No, PestNow LLC does not offer emergency services.