This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
PestNow brand was founded in Virginia in 1995 as Superior Pest Management when four high school friends came together to form their own company. Today, we have multiple locations in three states, and serve thousands of happy customers. We offer pest control; termite treatments and warranties; mosquito, flea & tick control; WDIs (real estate inspections); lawn fertilization & weed control; TAP insulation; and wildlife solutions for homeowners and businesses in the mid-Atlantic.
They were very responsive. The tech that came to the house, Terry, was awesome. He explained everything asked a lot of questions and did the appropriate treatment.
Description of Work: I bought the package deal for the year of pest control service. They've come out for the first round of treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from PestNow LLC
The greatest compliment to a service company is when they remember and recite the technician or inspectors name in a positive reflection. We work hard to find the right people, that understand the value in communication and service. Thank you for this review.
David S.
04/2015
5.0
animal removal
 + -1 more
On time and on schedule. Did a visual termite inspection.
Description of Work: Pest Control - squirrel in attic
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Response from PestNow LLC
Thank you for the review, not sure if anyone gets an "A" for price, I feel the same way believe me, but we keep trying Thanks again,
Samantha W.
04/2015
5.0
pest control
 + -1 more
Was contacted immediately after buying the Angie's List year deal. Scheduled an appointment for the next Monday. Tech came out and sprayed inside and out. Knowledgeable, polite and professional. Look forward to working with them throughout the year.
Description of Work: Purchased year long option for pest service for our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Thank you for this positive review, this is our report card and like a good parent we read them all.
Stephen F.
04/2015
5.0
pest control
 + -1 more
The tech did a careful, thorough job of figuring out where the mice were getting to and laying bait boxes, inside and out. It took a couple weeks for the signs of mice to disappear, like he said it would, but we're fine now! We had tried another company before and they just laid snap traps in one area. Not a single mouse got caught.
Description of Work: Investigated and fixed a mouse problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from PestNow LLC
Thank you for the review, the more I am in the business the more I think mice are like the old Tom and Jerry cartoons. Those guys are smart and to beat them you have to investigate the cause, the entry and the solution. Setting traps alone is primitive and the mice are too smart.
Angela S.
04/2015
5.0
pest control
 + -1 more
PestNow came out and inspected the whole house for possible rodent problem. They checked carefully and then they placed bait stations and came back to follow up on them. We have not had a problem with rodents since then. They were courteous and professional.
Description of Work: Inspected and treated for possible rodent infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from PestNow LLC
Thank you for the review, let us know if there is further activity.
carmen O.
04/2015
5.0
pest control
 + -1 more
Called Pest now...they were immediate about getting back. They sent out an exterminator . He was very knowledgable and professional. Went all around the house an inside looking for mice and possible entrance points. The exterminator explained all he was doing. I will call them if I ever have problems in the future.
Description of Work: Found mice in house after renovation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from PestNow LLC
Thank you for this review, taking the time to explain the service and what the instructions are after service is significant, commutation is a big part of the service.
Babs C.
04/2015
5.0
pest control
 + -1 more
We own an older home, and our service provider has been attentive to detail in addition to professional and knowledgeable. We are very pleased and highly recommend this company!
Description of Work: The provider is incredibly knowledgeable on the challenges we are experiencing in our house, and we could not be more comfortable with our decision to use them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$325
Response from PestNow LLC
No home is exactly like another and no problem is the same. That is why we train on specifics....that is the difference. Thank you for this review.
Mariam G.
04/2015
5.0
pest control
 + -1 more
The technician got the basement and first floor entry points, as well as the outside footprint of the house, including under our porch and trampoline since it's close to the house. Feel good knowing I can call for the next 90 days for a follow-up if needed. The biggest thing I want to comment on, though, was that the technician was incredibly nice, professional, and good with communicating what he was going to do and later what he had done. I would definitely use them again!
Description of Work: Inside and outside one-time barrier pest spray
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sarah C.
04/2015
1.0
pest control
 + -1 more
Pest now came out and told my property manager that we had squirrrel and raccoon nests and that they would need to trap them and sanitize the attic for a cost of 2,835.00. Scared my property manager who met them with it being incredibly urgent or the raccon nest would hatch. I spoke with the inspector who wrote the quote and he explained it/stood by the description of it as a squirrel and raccoon job. I got two other quotes; both said that I had two *birds nests* - and the very qualified and professional firm i hired (Veterans) charged me $410.00. These folks are not ethical and will take advantage of your desire to deal with the problem.
Description of Work: Came out to give us a diagnosis and estimate on noises coming from the attic - something was living up there.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$2,835
Response from PestNow LLC
Thank goodness this is NOT our company! We do not have any operations or perform any business in that area!! I would ask that Angie List remove this from PestNow Virginia / Maryland review list.
Michael M.
04/2015
5.0
pest control
 + -1 more
I've been using PestNow for several years. I use their quarterly pest control treatment and have had very good experiences. Recently, they did something that deserves a special mention. After getting insulation installed in a crawl space, mice began appearing in our home (we had never seen a mouse up until that point). I didn't realize my quarterly pest service included treatment for mice; I assumed it was just for insects. So, I bought one of PestNow's rodent remediation packages via Angie's List. Soon thereafter I received a call from PestNow. They informed me that, in effect, I was already covered. They sent somebody out the next day and the mouse problem was solved. I simply requested a refund from Angie's List. I just want to applaud PestNow for being honest and forthright. They could have easily kept my money for the package I purchased. I really would have been none the wiser. Thanks PestNow.
Description of Work: PestNow provided quarterly pest control services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from PestNow LLC
Thank you for this review, repeat customers are a companies best evidence of success. People do not return to service providers that fail to perform in all areas.
Tim B.
04/2015
5.0
pest control
 + -1 more
They were really good. They come periodically. I will use them again.
Description of Work: They did pest extermination. We had some mice in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from PestNow LLC
Thank you for the review, Mice are tough at times but if you catch the problem early and address it the results are good.
Eric C.
04/2015
5.0
pest control
 + -1 more
After recently moving in to our new home, we received a letter around mid-March from the company expalining that we had a free inspection as part of a follow up from performing a termite inspection. We scheduled an appointment with a staff member by phone (who was courteous and professional). The technician arrived on the earlier end of the two-hour appointment window and immediately got to work and explained what he was doing and made recommendations. The spraying definitely worked and made the sighting of any insects diminish greatly. After about three weeks past the initial spray, we requested a follow-up visit since we saw a few more spiders. Once again the technician was prompt in his arrival time, got to work immediately, and very thorough in making sure the areas we spotted insects were covered. This follow-up visit was also free of charge as it was covered within the first 90 days of the initial visit. Overall, it was an effective, easy, and professional transaction.
Description of Work: Sprayed Interior and exterior border of the house for pest prevention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Jonathan B.
04/2015
5.0
pest control
 + -1 more
Our first spring in the house and we saw all the ants and spiders come out. Daily visitors. They came out, inspected, and performed the treatment without any problems at all! Very knowledgable about pests and the things we can do to reduce their revisiting. Definitely one of the good folks you want in your corner!
Description of Work: Sprayed inside and outside the perimeter of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
JONATHAN S.
04/2015
5.0
pest control
 + -1 more
PestNow's technician was very prompt and efficient in providing the service. Very cordial, answered questions and was also very proactive about ensuring he got to all the key areas. We plan to continue service with PestNow on a quarterly basis.
Description of Work: We are part of a two-unit condo association, a rowhouse that has been modified into two units. We hired PestNow to begin regular pest control service for our entire building. This initial visit included a thorough service, inside and outside both units and the building, basement level, including under the front porch, all the way up to the roof deck. The service included crack and crevice spray inside, powerspray the exterior of the building, cobweb and other pest removal, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Don C.
04/2015
5.0
pest control
 + -1 more
They spray around the whole house. We have only had it done the one time. We are under a warranty with them. Very professional.
Description of Work: Pest control. We get a quarterly spraying.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Ranjini I.
03/2015
4.0
pest control
 + -1 more
Pricing was fine and it is easy to deal with them. I've called them once for spot treatment and they were very responsive about coming out and taking care of that situation quickly.
Description of Work: They come quarterly for outdoor pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Corru W.
03/2015
5.0
pest control
 + -1 more
They were really good. They came out once for mice treatment. The deal included a second visit, but we have not had any problems since the first visit to warrant them coming back out.
Description of Work: Mice control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from PestNow LLC
Thank you for the review, "they were really good", that just makes the entire company beam because that is what our employees really strive to be. THANKS!
Lee R.
03/2015
5.0
pest control
 + -1 more
It was a smooth service. They sprayed the area and placed rodent traps around the house. He explained a lot of what he was doing and recommendations for the house. They also addressed the entry that appeared to be letting in some kind of rodent into the house. The animal never got in after that.
Description of Work: Sprayed for insects and placed rodent traps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from PestNow LLC
Thank you for this review, you point out a few critical items essential to personal service that we feel is the key to good business. Communication, effort and follow up. Thank you for mentioning these things that we train on constantly.
Andrew K.
03/2015
3.0
pest control
 + -1 more
On the initial visit, they treated both the interior and exterior. They completed the exterior on a quarterly basis. After the year of prepaid service was completed, they continued to come out for the work without any notice and I received a bill for an $85 charge. When I called them about this, they confirmed I had purchased the deal and to ignore the charges. However, even after talking with them, there is still an outstanding bill for the $85.
Description of Work: I purchased a deal for an annual pest control package.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$340
Response from PestNow LLC
Thank you for the review, an "A" on quality and a low grade on responsiveness based on an admin billing issue that should have been handled, fair enough and thank you for point this out. I did check the account and the charge was written off we apologize it was not handled in a more expeditious manner. Great training point. This is how we learn and improve, thank you again for the review.
Gary M.
03/2015
5.0
pest control
 + -1 more
use. The young man - the owner I believe - cleaned the heating ducts in our three story townhouse with a big duct cleaning vacuum machine that reached in through all the ducts. He took before and after pictures of the inside of the ducts to show what good job he did. He also cleaned and sealed off the dryer duct (with mesh) to prevent birds from making a nest in the outside opening of the duct as they had the previous year. . He was very polite, clean, and efficient - and inexpensive compared to others. . I certaining use him again.
Description of Work: Clean air ducts and dryer ducts for whole townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Sarah K.
03/2015
5.0
pest control
 + -1 more
We were referred to PestNow by our realtor when we bought our house. They did the original wood boring insect inspection. Once we moved in, we signed up for a quarterly contract. Their contract includes a warranty for several common insects and pests, so that if at any time we have a problem, we can call them and they will come and deal with those things without any extra charge. We have had to call them several times when the carpenter bees come around in the spring and early summer. At one point, the technician was coming to our house every week for 3 weeks in a row because those carpenter bees were so stubborn! The office staff and all the technicians are extremely professional. They always email and tell us the date they will be out to do the quarterly spraying. They have always responded right away to any pest issues that have come up. Out of all the home improvement services we have used over the years, this company is the most professional, punctual, organized, and effective.
Description of Work: Quarterly outdoor preventative spraying, annual termite inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from PestNow LLC
Thank you for this review, we have found in our years of experience that the purest form of confidence is when a customer refers your company to someone else. Thank you for the confidence.
Lela J.
03/2015
5.0
pest control
 + -1 more
They are excellent. I don't have any pest control problems anymore. I originally called them to deal with a bee problem I was having every year. Since they came out, I don't have any more bees! They also treat the inside of my house as well. They do such good work.
Description of Work: I use them regularly for my pest control needs. I pay them quarterly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from PestNow LLC
Thank you for the review!
Naomi T.
03/2015
5.0
pest control
 + -1 more
Very professional, did a thorough sweep and placed traps where necessary. Promised to come back in three months to re-assess at no extra cost!
Description of Work: Assessed the house for mice
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from PestNow LLC
Thank you for the review, let us know how the three month return goes, the follow up has to be just a through as the initial.
Kenneth B.
03/2015
5.0
pest control
 + -1 more
Great! Will definitely recommend and I will be renewing this year.
Description of Work: Year round service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from PestNow LLC
Thanks for the great review, this spring will be active, we are just a phone call away if you need assistance or warranty.
Alfonso N.
03/2015
5.0
pest control
 + -1 more
Really professional gentleman has been serving us. He's been back to the house several times for additional applications. The problem is under control and the work was performed as described. Very happy with the service.
Description of Work: Year's worth of pest control, spiders and roaches. Neither was a real bad issue, but they've been gone for a while now.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from PestNow LLC
Thank you for this review, we essentially have little to no turnover due to the high caliber people we hire and have and we make sure the compensation is the best to keep them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Insulation
FAQ
PestNow LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
PestNow LLC accepts the following forms of payment: Check,CreditCard
Yes, PestNow LLC offers free project estimates.
No, PestNow LLC does not offer eco-friendly accreditations.
Yes, PestNow LLC offers a 10% senior discount.
No, PestNow LLC does not offer emergency services.