This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
PestNow brand was founded in Virginia in 1995 as Superior Pest Management when four high school friends came together to form their own company. Today, we have multiple locations in three states, and serve thousands of happy customers. We offer pest control; termite treatments and warranties; mosquito, flea & tick control; WDIs (real estate inspections); lawn fertilization & weed control; TAP insulation; and wildlife solutions for homeowners and businesses in the mid-Atlantic.
All good. I like that they email you service dates and times. You can easily call if you need to change it. They will come out between quarterly service for free if you have any issues.
Description of Work: Pest control service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John A.
06/2017
5.0
pest control
 + -1 more
The ants did not disappear in a couple weeks (as we were warned may happen), so they promptly came back out and did another treatment that eliminated the ants. Otherwise, everything was very professional and we were very happy.
Description of Work: Ants started appearing all over the house, having more spiders than usual, bees making nests in exterior doorways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie W.
06/2017
5.0
pest control
 + -1 more
The service provider was very professional. He pointed out where mice were going in. Set poison traps and told me how I could easily and inexpensively fix the holes where the mice were getting in.
Description of Work: Needed to know where mice were coming into the house and how to solve the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John H.
06/2017
4.0
pest control
 + -1 more
Ant treatment went extremely well. Mice not so much, basically half a year later it's still a problem and their only thoughts are add more poison. Ended up doing almost all the exclusion work myself. They're excellent with sending someone out right away, but are best suited for simple extermination tasks in my opinion.
Description of Work: Mice and ant treatment
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PestNow LLC
[Member Name Removed], thank you for this review, adding more "poison" is not the answer to everything, 100 percent agree. May I suggest you contact Rusty at the Technical Department at and allow me to send out a manager that can evaluate the case, the treatments and what more needs to be done to help with this. Love to help you with this
Robert M.
06/2017
5.0
pest control
 + -1 more
Very good. They were prompt, friendly, and resolved the issue.
Description of Work: Identify where mice were entering the house and stop while exterminating the ones in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah S.
05/2017
5.0
pest control
 + -1 more
PestNow, LLC was very courteous and professional. I would definitely recommend its services.
Description of Work: PestNow, LLC did a great job. Prompt, professional, and responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stacy S.
05/2017
3.0
pest control
 + -1 more
They came and set up traps, which never caught any mice. I continued to have mice for about a month. The service people themselves are very professional and prompt. I have no problem with them, and I believe they would be great if you had a serious infestation. However, having used this or a similar service three times now for an occasional (~1/week) mouse siting, my belief has become that pest services like this are a placebo for low-level mice problems. Mice come periodically (like when your neighbor does construction), and if you wait and don't leave out food, they go away again. In that time, you call a pest control service, they come and put up traps, in about a month, the mice go away. However, the mice would have gone away anyway, without the intervention.
Description of Work: Mice problem
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
mike W.
05/2017
5.0
pest control
 + -1 more
Great customer service and knowledgeable rep. On time and prompt.
Description of Work: Annual contract for Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John F.
05/2017
1.0
pest control
 + -1 more
I called and made an appointment. They came out and completed the service but I continued to have issues. They came back out and looked around and told me that I did not have any more mice. Well, I continued to catch mice. They came back out again and told me I didn't have an issue but I kept finding mice in the traps that I personally set so guess what? I continued to have issues. I was charged again, for what they call their quarterly service. I was ok with that because I assumed I would pay them their quarterly service fee to have my mind at ease that I would have no issues with mice or anything else for that matter. Right after I got charged my second service fee and was told everything looked great, the next day, I caught another mouse. At this point I called again and had someone come out immediately. The man came out and looked around, again, just to tell me that he didn't see anything and he couldn't do anything and this is as far as they could go with my issue. So basically I paid 170.00 to have someone come and look around and tell me I didn't have a problem. The only thing they did was put out poison for the mice to eat and "leave my house". I could have done this for 5 dollars from Home Depot. I paid money and for nothing. This is a scam. You can do yourself exactly what they do. Don't pay someone to do something that you can do. BIG SCAM. The fact that they offer you a warranty and keep coming to your home doesn't mean anything if your problem doesn't go away so don't let them pitch you on the 3 month warranty. You will literally have them over your house once a week with no solution.
Description of Work: I had a problem with mice in my furnace room.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$170
Response from PestNow LLC
Fully understand anyone frustration with mice, there are many factors that impact rodent control. Looking at the account the service department has responded at least three times to re-bait and on one visit seal entry points. Rodent control is based on science not magic, it appears effort has been extended, however, the account does not reflect a request for a manager to visit the site. Habitat modification, exclusion, sanitation, competing food source distracting rodents from the bait, etc. There are many things that can effect bait performance and rodent control. We would be happy to send a manager out at no cost to evaluate why the baiting is struggling as you suggest and make any necessary adjustments at no cost.
james O.
05/2017
5.0
pest control
 + -1 more
No sign of new swam since treatment
Description of Work: Outside perimeter termite treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Eric F.
05/2017
5.0
pest control
 + -1 more
- The PestNow technician (Chadd Edwards) was very prompt, friendly, and professional. However, once he actually saw the height and layout of my house, he advised that he would *not* be able to perform the service, because the home's particular architecture / layout. The townhouse's exterior attic vents were not accessible in a manner where PestNow could safely reach the exterior areas. - It was just way too high and awkward to safely reach with their usual ladders and safety equipment. He showed me the exterior area of concern, and I agreed it was too high. He suggested I try a homebuilding contractor or a painting service (that would have lift buckets, scaffolds, or taller ladders) to have them just check to ensure those attic vents were sealed well. - He told me before he left that PestNow would not charge for the service visit. True to his statement, they did not charge. - I would still try PestNow again for other, future interior home pest control or for exterior ground-level issues, just because Chadd was so honest. I appreciated that.
Description of Work: Pest / rodent exclusion.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen L.
05/2017
5.0
pest control
 + -1 more
Pest Now was very easy to work with. I submit an online request and they called me later that day. The scheduler was courteous and helpful in helping me get a service set up on my requested day. The service man was running a little late but did call me to let me know. Overall very pleased.
Description of Work: I needed treatment for roaches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Michel S.
05/2017
3.0
pest control
 + -1 more
Ok,, The first fellow that came to my house, saw that I am a senior woman and tried to push me into buying a years contract with the company. The second man who came to complete the part that I paid for was very nice and considerate. He felt that I did not need the extra contract. I cancelled the contract.
Description of Work: Rodent removal. Traps were put around the house with the green cumidin blocks.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$200
Christopher K.
05/2017
5.0
pest control
 + -1 more
Really well. We no longer have mice. They also offered a 90 day warranty and came out a second time to replace the poison/bait. They offered to come out a third time. Great company.
Description of Work: I had mice in the walls. They came and explained where mice were getting in and how to seal the holes with the right spray foam insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Ned K.
05/2017
2.0
pest control
 + -1 more
Adam the technician showed up yesterday and told me since the nest is under the siding against the brick wall, he couldn't remove it, but he could treat it by spraying the pesticide. He would then come back the next day (after all the bees are dead) to caulk the gap between the siding and the wall. So, I wrote him the check expecting him to return the next day. Then I got a message from Adam today that his boss Ramon Rosa wouldn't allow him to come back to the house to caulk and cover the nest. Calling Ramon also didn't work. Poor customer service and I would never give them any other business.
Description of Work: Asked them to remove a Wasp nest.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$185
Gerri S.
05/2017
4.0
pest control
 + -1 more
For the most part everything went ok it look like the bed bugs are gone. The employees I spoke with where pleasant and helpful. I just expected a few different things in how the service going to be. I am not sure if I misunderstood the guy as to what would be done and what need to be done on our part or if what I though I heard was suppose to be done and it wasn't done that way.
Description of Work: I had a room that had bed bugs and had to have the entire house treated.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$660
Hoon K.
04/2017
5.0
pest control
 + -1 more
Excellent job! Will hire them again for sure.
Description of Work: Excellent job! Will hire them again for sure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dylan C.
04/2017
4.0
pest control
 + -1 more
They come to the house four times a year. One person came out and it takes about 15 minutes. They were okay.
Description of Work: They did a quarterly spray around the house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Susan S.
04/2017
5.0
home inspection
 + -1 more
The service was performed as specified. It appears that i do not have a big problem as I was told by my current pest control company. I wanted to get a second opinion before spending a large sum of money to address a problem which I apparently do not have. This Angie's deal with Pest Now LLC helped me get that second opinion at an affordable price.
Description of Work: The technician inspected the exterior and interior of the house and identified where mice may be entering. He set bait and returned two weeks later to check if mice were active.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diann S.
04/2017
5.0
pest control
 + -1 more
I used another pest control company before this one and the other was a disaster. Pestnow has polite and knowledgeable staff that arrive on time. Their customer service phone staff are always helpful. The company make me feel better about things I hate.
Description of Work: Mosquito, millipede and spider control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Joseph G.
04/2017
5.0
pest control
 + -1 more
very well - technician explained procedure and chemicals being used -- relieved us of our concerns about the rodents - and after one treatment - like the "rodent whisperer" --they were gone -- no trace!
Description of Work: did excellent job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Melissa D.
04/2017
5.0
pest control, home inspection, animal removal
 + 1 more
Their staff is informative, punctual, helpful, kind, and always a pleasure to deal with. For example, they visited our home five times to help us deal with a recent mouse invasion, for no additional fee. We are thrilled with their service and plan to keep using them in the future.
Description of Work: PestNow has been taking care of our bug and animal issues for over two years. They have helped us with bug, termite, mice, and raccoon issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles S.
03/2017
5.0
pest control
 + -1 more
They arrived and performed the services quickly. Haven't seen a critter since.
Description of Work: I had a mouse problem and had spiders and other bugs in he basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristin B.
03/2017
5.0
pest control
 + -1 more
Great - they showed me where the mice were getting in the house, closed up the holes, put down bait, etc.
Description of Work: inspection of house for pests (mice/rats)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen J.
03/2017
5.0
pest control
 + -1 more
With two visits they solved the problem, identifying the vulnerabilities and patching holes (behind the stove, holes in the frame around the screen door at the back - giving them access into the walls).
Description of Work: Mouse invasion. Tried unsuccessfully to treat it ourselves.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Insulation
FAQ
PestNow LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
PestNow LLC accepts the following forms of payment: Check,CreditCard
Yes, PestNow LLC offers free project estimates.
No, PestNow LLC does not offer eco-friendly accreditations.
Yes, PestNow LLC offers a 10% senior discount.
No, PestNow LLC does not offer emergency services.