PERFECT LANDSCAPES LLC

Very professional and great work. Responds quickly with questions and estimates. Alex is great as well as office staff. The workers that come out are very nice and do a great job!

Very passive aggressive and unprofessional email etiquette

The crew at perfect landscapes did an absolutely amazing job. They transformed my otherwise unusable backyard into a beautiful hang out space. From to design to build it was an extremely easy process. We are super stoked on the work that they did.

We were improving our property and it involved completely updating the exterior landscape. New sod, trees, bushes, a firepit, lighting on a timer, automated sprinkler, etc. My parents have used Perfect Landscapes for over a decade and loved all their work. The work done on our property was very high quality and it actually prompted 2 of our immediate neighbors to upgrade their landscaping as well. I appreciate the creativity of their team and the quality of their work. They're not the cheapest, but the quality it definitely worth it.

I bought a new home and needed help reclaiming the yard and installing a custom patio. Christian from Perfect Landscapes came to my house listened to my vision and created the perfect plan a a great price. I couldn’t be happier and I highly recommend Perfect Landscapes to all of my family and friends.

I pulled them up on Angie's List and it shows that they mow grass in our zip code so I called them and was told they do not mow grass in our zip code. Thanks for wasting my time on a needless phone call. You need to remove the zip codes you don't work in instead of advertising that you do.

They are the best in the area! We love working with them.

Excellent. Great guys and company. They care. Special kudos to Alex for addressing the one issue.

I have a contract with them , they are good.

Excellent job! The landscaping looked amazing when it was completed in October. Since then they have provided excellent and very responsive customer service with my questions and concerns. I highly recommend this company!

I realize that this is a busy time of year for any company in the landscaping/lawn mowing business. That having been said, it does not take much time to respond to a request with a simple "I can't fit you in right now. How's...?" Everyone has a phone attached to their hip. It has been a week and I have not even gotten the courtesy of a phone call or email. If you are too busy to do this, it speaks volumes to me about how you would treat me once I became a customer. If you are going to have a way for customers to contact you via a website, you need to pay attention to those requests.

Robert, Alex and the crews are the best in the business. There are a great deal of "landscape" companies in the NOVA area but you cannot go wrong with the gentlemen at Perfect Landscapes. Meticulous attention to detail in their work and to the customer's requests. Our lawn is by far the best looking on the block thanks to Perfect Landscapes!

I signed an annual contract with them. They did the work requested. most of the time I had to call them and have them redo the work or perform work that was not clearly done. I found them to be arrogant, with an attitude that we don't need you. I WILL NEVER USE THIS SERVICE PROVIDER AGAIN.

It went better than expected. I happened to be home when they arrived so I was able to see how well they performed their tasks. The used both drop and broadcast spreaders. They aerated in both vertical and horizontal passes. They were generous with the amount of grass seed used. And when they were finished, they used a blower to remove all the debris off the driveway, sidewalk, and flower beds. I'm very pleased!

They're expensive. We use them all the time.

It didn't go because Robert refused to accept our credit card. My wife and I live in Idaho but were in Ashburn to prepare a home for photos the next day and future sale. After coming out to our house and doing a good workup for my wife, Robert sent us a proposal. Although very pricey we had to have done in a short period of time. As I had departed to deal with a family emergency, and my wife had to be away, I called Robert early that afternoon and wanted to pay for the services with a credit card. He insisted that we must be there and pay in cash or with a check. I explained that neither of us could be there. I asked if there was any other way for us to pay him so we could get this very important work completed that evening. He refused, and expressed little sympathy for our situation. My belief is he probably had other work he do elsewhere and didn't care. Either way it created an impossible situation for us to deal with. He never explained to us what was required for payment. Our home eventually sold for $1.3 million. I am a retired Air Force Colonel and not a dead beat. I don't remember given less consideration from any contractor I've ever used, and with 17 rental properties I use a lot of contractors, as you'll see from my Angie's List history. MY WARNING TO CONSUMERS WHO MAY WANT TO USE THIS COMPANY ... BEWARE!

Great finished product. Collaborative process from design to HOA approvals to installation to finished project. 2 man crew experienced, professional and diligent. Crew manager and owner readily available throughout the project. We like to support local, owner operated business. We will work with them again & refer Perfect Landscapes to friends & family.

Called and asked if they could remove leaves such that the new baby grass wound't get destroyed. They came out with a crew and used blowers to gather leaves and then sucked them into a truck and hauled them away. Very thorough job, grass stayed intact.

This was a wonderful experience. Robert came out, listened to what we want, and clearly explained their service. He provided a clear quote that outlined everything. He made it clear to us that we would own the lights - unlike other companies that hide the fact that we are only "leasing" the lights. The Perfect Landscapes cost includes the cost of buying the lights, the labor to install and uninstall, and the cost to store for us so we're not trying to find where to keep these lights all year long. The team showed up and got everything installed, and now our house is the envy of the neighborhood! I have already passed Perfect Landscapes' information on to neighbors and will continue to do so.

I have been using Perfect Landscapes for several years now. Writing this review because the crew that came out to service the lawn did an outstanding job - its never looked better. They were very accommodating in adding in a few extra tasks that weren't on the work order - but I told them to make sure they charge me for them. They also made some sound recommendations and were very good at steering me in the right direction of what would look nice. I'm hoping this review gets them a raise or at least a bonus - I'm that pleased. I do want to mention that PL is always accommodating and always listens to my concerns. Even with this year's spring cleaning I had expressed my concerns to Kim ( my rep) about the job slipping into June and they replied immediately and were able to pull it back in so my yard and deck would look great for my birthday. Not to mention that Kim did a great job of picking out the right plants and shrubs to address my concern areas. They really do try hard to please the customer. In the past couple of years when I call them to let them know something wasn't done - they send someone out to correct it right away. They may be a little bit ( not a lot) more expensive than other services I have used in the past, but they are definitely worth it! Great customer service.

PERFECT LANDSCAPES ISN'T SO PERFECT. We live in an end unit town home that is backed by lots of trees.......as a result we get LOTS of leaves and debris that accumulates in our yard and inside our patio -- particularly debris that gets trapped in cable wires in a rock bed under our back porch. I contacted Perfect Landscapes in mid February and requested clean up of all mulch beds on the property, as well as clean up of all the patio debris, and remulching and edging. I asked if they could have it done by April 10th. I received a prompt response, as well as another call in early April to schedule a date. They sent me a contract, requesting 60% down and 40% upon completion. I promptly sent the 60% deposit. Around 8 a.m. on the day PL was due to arrive, I received a call from Robert who informed me that 3 of his men had not shown up for work that day, and he would need to reschedule for the next day or so. No problem -- I appreciated the call. I came home from work on April 9th and my mulch beds looked beautiful -- spotless clean up and lovely red mulch. However, there were still a lot of leaves on the lawn..............I went out to the patio -- the mulch beds were clean and lovely, but all of the heavy debris under the porch as well as in a corner of patio remained. No edging had been done anywhere either. We had company coming to visit us the next day, so I went ahead the finished the clean up myself -- I wanted to have it done so we could enjoy the patio [something I had told Robert when we first spoke]. It took me over 2 hours, down on my hands and knees to clean out the debris. That evening I sent Robert an email, telling him that the job had not been completed, but that I was happy with the work that DID get done. I asked that they either forfeit the remaining 40% due or seriously reduce it to compensate for what did not get completed. Again, Robert promptly responded and said he would get back to me. What ensued is extremely disappointing. The next day, I received an email from Robert saying that his worker stated they HAD done all the clean up -- including the rock bed -- but that the wind had blown leaves from my neighbors yard back into mine. How in the world 3 bags of leaves and debris can blow back OVER a 6 foot fence and get trapped in a rock bed under my porch WITHIN A MATTER OF 3 HOURS is completely unfathomable. Although Robert "tried to understand my perspective", he NEVER came out to inspect the job himself, he took the word of his worker over mine........and the owner of the company, Pamela Brown, did the same. At no time did EITHER of them come out to the home to see what I was talking about. The nonsense of going back and forth over the $112 balance was ultimately not worth the hassle, and I paid the remaining 40%, but the principle that "The customer is always right" simple DOES NOT apply to Perfect Landscapes. The work that they DID complete is lovely, but if you intend to hire them, I suggest you make SURE you are home when the work is being done and that you make SURE the manager comes out to immediately inspect the job as soon as it is completed. DO NOT expect them to be concerned about your satisfaction otherwise. T

Our lawns look fine. They are responsible and good. I would recommend them.

They are pretty reliable. It is pain free experience. There are usually three people here doing the work.

We've been pleased with their planning and everything. Everything is actually set for them to do the work in March. They really worked with us. I would email them and they would respond right away. We feel that he price was reasonable.

The walkway looks beautiful. A set of flagstones enclosed in wood and a set of wooden stairs was built on the right front of the house. Then a flagstone path was laid from the bottom of the stairs around the side of the house to the patio in back. A problem with drainage on the left side of the house was also taken care of. The work was extremely well done, the personnel performing the work were very accommodating, and I couldn't be more pleased. My neighbor has commented on the quality of the work. I highly recommend this company.