Offutt Plumbing Inc

This is a solo practitioner. He is busy but I managed to contact him via cell and between two other scheduled jobs, he squeezed me in. He was prompt, courteous, professional, and did a fine job. I provided the new faucet and he had it installed and working in no time.

Found leak and fixed the toilet seal.

It only took Mr. Offett about 10 minutes to figure out what was happening. He was able to repair the leak and all has been well ever since. Don't remember the cost, but whatever it was it wasn't outrageous and he was the only one who was able to figure out what was going on!!

Extremely responsive and knowledgeable! Can't say enough good things. I called this morning and they had it fixed and replaced before noon (I did get lucky with the schedule). We've had a problem with a toilet and had numerous plumbers out. They cleaned the drain and replaced the toilet with a much better one (old one was cracked, too). Very professional. Price was definitely fair (we recently remodeled another bathroom and the toilet was more and probably not as good). They also were recommended by a friend that has used them. Will definitely use them again if I have any further plumbing issues. A++

Called around 1p, were scheduled by end of afternoon, and fixed by evening. price was much lower than we were quoted elsewhere and was reasonable considering it was a call-out on the sunday following christmas. Plumber was punctual and courteous and the repair was done promptly.

He was timely and very professional. He determined what was causing the leak and fixed it. He also replaced our drain stopper with out us mentioning it at no additional charge. He gave us tips for other things we could do. It was a great experience.

Scheduled me day after I called and showed up on time. Did the work we discussed at the price that was estimated. Estimated price was better than other estimates I got. Very simple and easy and at a good price and I would use them again.

I called Offutt after another dentist (who always offers coupons) failed twice at fixing my kitchen sink. We had a leak and Mr. Offutt replaced a part and problem is solved!

The plumber was on time, did a fine job, acted professionally and charged a reasonable price. This is the second time I have used Offutt and recommend them highly.

Very helpful, professional. Doesn't charge for what doesn't need fixing! Will always turn to Offutt for our plumbing needs.

It took a while to find out where the clog was. It ended up being pretty far down the line. He had to go into our basement to snake the line from down there. He was here for a little over an hour. For some reason, he cut the pipe under our sink. I don't know if it helped him snake it easier but it really didn't need to be done. Then he put a clamp over it. I thought this was an unneeded extra cost. I also had to clean up after him as he didn't do it before he left. I have never had a plumber fix anything so I don't know if this is standard or not.

The manufacturer hadn't sent all the right parts and they were able to use parts off the truck to repair my faucet.

The kitchen sink faucet began leaking and I opened it up to repair it (replace a spring and washer or a cartridge). Because it was a single handle kitchen faucet, it was a bit more complicated that a simple repair. With my house on the market for sale, I decided to call in a plumber. The first plumber I called said that he wouldn't repair it, unless it was a very high-end faucet ($600 - $800). I would be better off just to replace it, with a modestly priced unit; another plumber basically told me the same thing. I bought a new faucet and called Offutt. My wife asked me to call Offutt, because when she last needed a plumber (when I was out of town) the "receptionist" was very nice and helpful. Which I found to be true when I called. I was told that it would be a non-emergency call and that the plumber, Renny, wouldn't be available until a few days later. We set up a time and Renny arrived on time and ready to dismantle the old faucet install my new one. The job took about 30 - 45 minutes. Renny was both professional and personable.

He knows the parts and does the work quickly. He will even recommend if there has been problems or issues with parts, he lets me know if I should use a different part because he is aware of any issue with the ones I have. He is tremendous! He put things in layman's terms. You can ask him questions while he is doing the work, and he is happy to explain things to you! They also sent out reminders for what we should do to maintain our home which is very helpful throughout the winter. Everyone I know that has used him has been extremely happy with services!

He did a great job: came two times to my home, sent emails reminders of our appointmenst, and, as far as I tell, did a terrific job.

They were recommended to me from check book. The workers were great. They were here on time and they got the job done. I did not have any problems with them.

Very professional , showed up on time and provided quality work. I will hire him again.

The polar vortex caused a water pipe in my house to burst. Renny came out and diagnosed the issue as a result of a leaking interior valve. He provided some options for what to do with the valve (fix or replace) and gave his recommendation. He then also detected the exact spot of the leaking valve, cut the wall, and replaced the broken section of pipe. In addition, he was able to patch the wall with a plastic panel to avoid having to deal with the expense of drywall work. Renny seems very competent, honest, and provides great recommendations and options. He explains what he is working on and has a pleasant demeanor. This is the second time that I've used him and won't hesitate to use him again when I require plumbing services.

My very old toilet developed a bad leak very early in the morning on the Friday before Christmas. I was unable to turn the water off from the wall valve so I had to turn the water off for the entire house. I called several plumbers, including one I had used for many years. They wanted wanted to charge me a high emergency fee and they weren't sure if they could come that day. Offut was already on my short list of potential plumbers to use; I had spoken with them the month before about possibly installing a new toilet. They specially recommended a particular brand and model of toilet but were having a hard time getting them in. I hadn't spoken with Offut Plumbing since that initial phone call. However, when I called them that Friday, they were wonderfully helpful and considerate. Mrs. Offut said that she would get husband out there that day for sure and that they had just gotten in the new toilets (which I had also heard from other plumbers were the best or one of the best toilets but very hard to get). However the toilets were comfort height and I preferred standard height. Mrs. Offut managed to find a standard height bowl at one of the warehouses and her husband picked it up. She brought over the tank herself separately. She told me her husband would be at my house between 3:00 and 7:00 and he was right on time at 3:00. The toilet (including a good quality seat) was installed quickly and efficiently. Outstanding service.

I had already made an appointment for Mr. Offutt to come out and do non-emergency work the following week, when I came downstairs on Friday morning and saw water pouring out of the dishwasher. I called his office, and Mr. Offutt came out that morning. He stopped the leak and took care of my other issues at the same time.

He was great. He was friendly, honest, nice, and on time.

The price was reasonable. He was prompt and personable. He was very fast and whatever he does he doesn't have to come back.

For both service appointments Mr. Offutt arrived within the scheduled time frame. He was friendly, yet professional. We were pleased to see that all necessary parts were on his truck. He made repairs and answered questions. We discussed the replacement of two toilets and Mr. Offutt was able to provide detailed information as well as pricing. His advice was spot-on as the new toilets have been tremendous water savers and are far superior to the builder's models that were replaced. We would happily call Mr. Offutt to help us with any future plumbing issues.

My wife called me and told me that the ceiling in the basement was leaking badly. Offutt's plumbing was referred to me by a friend. I came home and shut the water off and then was able to rip a hole in the ceiling to look around. Although he was with another customer, Renny managed to walk me through everything I needed to do to stop the leaking and triage the problem. When he did have to hang up to work the other job, he would return my call promptly. He still showed up at my house around 9pm for the emergency service. Renny replaced the broken part. He did not have the second needed piece so he returned first thing the next day and only charged for the single trip even though he could have since it was an emergency service. Highly recommend Renny and Offutt plumbing. Thank you, Rob

Renny arrived within the specified time window and worked quickly and efficiently. He answered all my questions and didn't recommend unneeded services as a previous plumber had done. One of the repairs required a waiting period of about an hour before the water main could be turned back on, so rather than stand around and charge us for the hour, Renny left and came back at the time he said he would. Overall we were extremely happy with Renny and will likely have him replace our hot water heater in the near future. His fee was far better than another quote we had received for the same work.