Door Doctor Inc

I called them late in the morning and they were able to have someone come by later in the afternoon same day. Quick, competent, completed.

If you would like to babysit a job, this is the crew for you! Their tech showed up on Tuesday and after 10 seconds he and informed me he didn't have the parts to do the job and he would return tomorrow. Now, tomorrow is over, I attempted to track down the tech, and waited on hold, and waited for a call back. The tech, I guess, didn't inform his employer that he had scheduled return service for the next day. Door Doctor can't find their employee and claimed they dont even have the stuff to fix it, but they'd like to maybe reschedule it for tomorrow since neither of us could get in touch with their employee. Yeah, no thanks... Save your time, money, and frustration, and go with a competitor. Also, quoted a price of $450.00 for a repair that, based on other recent reviews, was $200.00 more than others paid in the last few months. Seems like this company's best days might be behind them.

We had Door Doctor out early in the month to replace the drive gear on our 2 doors. While reviewing the current doors, we decided to replace both doors. This was a wish choice. The new doors look so much better and operate so quietly and smoothly now. They guys replacing the doors were professional. And before they left they made sure the remotes in both cars were operating correctly. The clean up so well, you would not even known any work had been done. If you don't use them, I think you are making a mistake.

Excellent service! Door Doctor showed up on time on the same day I needed the garage door spring repaired. The repairman knew exactly what to do and had the spring needed on the company truck. He checked and applied lubricant where needed. The work was completed for a fair price.

Job completed perfectly. They gave me a reasonable quote over the phone and scheduled the job for the same day; George came in right on time, identified the problem, and finished the replacement within an hour. The whole process was very smooth and hassle-free, and I especially enjoyed how transparent their quoting was. All contractors should work like this.

Perfect. George was great. He had the right tools to complete the job, was professiona, took care to check the garage door and garage opener. I have been trying for two weeks to get someone to come and do maintenance on my garage door and Door Doctor is the only one who answered their phone to make a schedule to come out. George did not try to upsell me for a new door, but when I need one I will go with Door Doctor in Sterling. They came to Fairfax,VA and had a fair price and did excellent work. Thank you Door Doctor.

Simply Amazing, I have been through most of the overhead garage door companies in the area over the past 20 years. Door Doctor was by far the finest, most professional experience I have ever had. Don't even think of going anywhere else.

Lee was superb. I expected to replace the whole opener but Lee said another person probably had a part which would work in my old unit. It took a couple of days to get the part and Lee reappeared to restore the opener to functionality. During his first visit he noticed the door springs were stretched and ordered the replacements, On a third visit, Lee replaced the springs. Three visits including a part repair and a spring replacement for less than half the price of a new opener.

Excellent, came on time and replaced the spring. Very reasonable price.

prompt, quality service that was fairly priced. Would use again

They were great! Very responsive, scheduled very quickly and work was done very efficiently.

Excellent service! Quoted me a price over the phone. Arrived on time and performed work as promised. Will hire again! Recommended.

Excellent work, the technician that arrived was knowledgeable and did an fantastic job replacing the damaged wood that was holding the chain rail to the garage, believe he called it the garage plate. He also checked the components of the door and ensured the garage door would open and close smoothly after the fix, he made minor adjustments, the door now runs smoothly. He thoroughly enjoys his job, it's nice to experience that type of attitude. Would use them again!

Excellent. I damaged my door and called three companies for bids. Door Doctor responded right away by scheduling an estimator. Their customer service people and their price were the reason I selected this company. Although they had to wait six weeks for the part, they sent a technician to do a temporary repair so I could open and close the door while I waited for the part. When the panel came in, they scheduled the job and sent a couple of very efficient guys to install the new panel. They did an outstanding job and I am delighted to recommend Door Doctor without reservation.

Fine--Mr. Snowden readily acceded to our request that we schedule the work on a sunny day so as not to have our classic car outside during the work on a rainy day. He arrived in a timely fashion on the day selected and the work on both aspects of the project were well done.

Spring broke at 9:00 PM. George arrived at 8:45 the next morning. He was friendly, knowledgeable, and efficient. Had spring replaced, both doors oiled, and, at my last minute request, the weather stripping at the bottom of each door changed out in about 45 minutes. Cost: $282.00. Great service.

Vert well. The technician appeared on time, did his work very efficiently and well, and adjusted both doors so they function properly.

They did a great job installing french doors - not only doing the install, but without compliant fixing rotting areas around the frame. They were quick, professional, and thorough.

Well, fixed in a hour after arrival

All was great. George was professional and efficient. Company was responsive.

Perfect. Quick response, reasonable price, problem corrected in no time. Ask for George. He is awesome!

Terrific experience from beginning to end. From the informational appointment, to scheduling, to installation and payment, working with Door Doctor was the epitome of a smooth process. The doors are high-quality, well insulated, and nearly silent! Honestly, they are quieter than my laundry machines. I am very impressed with the quality of the materials and labor we received, and the final price was completely in line with both. We even had a follow-up appointment to troubleshoot our "smart doors," and we definitely feel like we understand our wifi-capable and laser-sensitive equipment. Highly recommend.

It was a little bumpy getting started, it was a one man operation but it got everything done.

Garage door wouldn't open. Called Door Doctor on a Saturday morning and repairman was there within 2 hours. Friendly service and good price.

They were able to schedule me for the next day. The technician was prompt and was able to replace the spring, oil the rails, and make sure the both doors were working well.