Dave's Heating and Air Conditioning

Went very well and the work crew was very pet friendly! They were supposed to arrive between 8 and 8:30 am and these guys were extremely punctual and professional. They knew their craft and were able to answer my questions. Will definitely be hiring them again and recommending them going forward!

Fast and professional service.knowledgeable service person answering all my questions with confidence and honesty.The was no attempt to pressure me buy this or that product service.It was great experience.Will recommend them with confidence

Great Service! The promptness and professionalism of the technician, Adam, was spot on. I will definitely be calling Dave's Heating and Air Conditioning to handle ALL of my HVAC needs in the future.

It was 88 degrees upstairs and a technician was out to the house later that day. We tried to salvage the unit and eek any last cold air we could get out of it. Mike explained the estimate to me and answered all of my questions. We were so comfortable with the entire process. The installation was a breeze, thorough, quick and clean. Everyone was incredibly professional. Highly recommend!!

Excellent service. Technician was very thorough. We signed up for their regular service and maintenance program.

Excellent! Professional and knowledgable tech. Reviewed all equipment and provided good feedback. Signed up for annual service plan! Thank you!

If you use this company, you better make sure they actually completed the work they say they did. In our case, they failed to replace the element in a humidifier. It got corroded so badly, the it leaked and is costing us several thousand dollars in flooding repair. While it's not necessarily appropriate for Dave's to cover the repair (we'll let the insurance company deal with that), we do think they should refund our maintenance fee as a show of good faith. They refuse. We're done with them.

Dave's Heating and AC have been serving my system for many years. They replaced my main level AC unit a number of years ago and replaced the rest of system this week. Outstanding work and the nicest and most professional technicians around. It's always a pleasure working with them. Highly recommend everyone from Lynn in the office to Adam/Mike on the ground.

I am writing to share my amazing year over year experience with Dave’s Heating & Air Conditioning located in the Northern Virginia area. Starting in 2000, I started working with them for a variety of HVAC services in my Reston home and around some businesses I operate. Lynn Hickman is the owner and operator of the business and she runs a tight business with a consistent and loyal crew of very long time employees. Lynn leads a team culture that delivers very high quality customer service, fair pricing, and first rate interpersonal experiences between customers and her staff. This has been a constant theme with Dave’s Heating & Air Conditioning over our nearly 20 years of doing business together and I would never consider using another firm. I give them my unqualified endorsement to anybody who reads this. Lastly, readers should know that Lynn Hickman and I are not related to each other. Lynn and I are not friends. In fact, I have never even met Lynn Hickman but I have talked to her countless times by phone as she takes personal ownership of my HVAC issues. Robb Johnson Reston, Virginia

No cost, because we had a three year warranty from them. They were very professional and cleaned up after themselves pretty well. I've been real happy with them.

Their poor communication and lack of care left my customers without hot water. I heard different stories from everyone I spoke to about what happened and nobody stepped up to take responsibility for the problem. The man on the phone was rude and yelled, this after I was apparently lied to by the office personnel. I had been a customer of Dave's for over a decade and my family has used them for 30 years. No more.

We've used them several times. I'd give them all A's.

A lot of work with the installation of the humidifier.........well worth the cost.

Lot of work involved to install it on the supply side (old unit was on the return).......very nice job and it works great.

I have a contact with them so I pay a fixed amount. You can rely on them. The staff is good.

I had the best ever experience about someone coming to my home and doing an installation. Everyone I have met or spoken to, at Dave's is exemplary. Starting with Mike, who is a real honest, humble, detailed oriented, and a real easy person to work with. Kenny, a brilliant and hard-working professional. Dickson, an example of dedication, focused brain, and just the person, you would like to hire to install some heavy equipment at your home. Mike came to my home to understand my requirements. During his very first visit, I noticed that he is a true example of professionalism, where he takes his time and works super hard to find the best and optimum solution. I am a detailed-oriented person, and as such, I requested Mike to include as many details as possible while quoting me a system. He sent me a quotation with SKU #s long with brochures of every line items. I asked him to visit me in person, more than 3 times and he always did, right on time, and always smile on his face. He has a tremendous amount of experience and he certainly guided me all along, during the process. I would definitely recommend Daves team to anyone for HVAC and Water Heater work.

I have been using them for 20 years.

The deal was not off Angie's List but I looked up their references on Angie's List. The sales process was really smooth. I really enjoyed the salesperson. He was very frank, honest, and direct so that was great. There wasn't anything I disliked but there was nothing outstanding either. Interactions were great. They were very responsive. Whenever I had a request, they would pick up the phone and call me back, and connect me up to the owner when I needed to.

We recently purchased this townhouse and the previous owner had purchased a Peak Performance contract. We were not aware of it. Dave's found us and contacted us to schedule the AC check. They recommended I look them up online or from neighbors to confirm their validity and let them know if/when I wanted the check. On the day of the appointment, the technician showed up on time. He was very professional and did not attempt to sell me a new AC unit. He did provide an estimate for replacement as my unit is 5 years old.

Outstanding service. The office, Mike, Adam, etc al, are first rate. On time, professional, knowledgeable, pro-active with recommendations and advice. We have used various firms in Northern VA/Fairfax for almost 30 years. These guys are the best, hands down.

I came home from work to find my home freezing. Furnace was not running. I called the company that I had my previous service contract with (expired a month ago) and after much back-and-forth the "best" they could do was to come out in 4 days. Obviously with temperatures in the teens that was not a viable option. I did and internet search for providers close to my home and checked them here as well. Called Dave's. From there my story improved! I spoke with Lynn and she was very understanding. Not only was she checking on how to get a tech out to my house that same evening she walked me through a few "check list" items that perhaps she could help me through to get my heat back on. With her help we were able to identify that the humidifier drain line had frozen, backed up the water in the drain pan and the alarm sensor tripped and turned off the furnace for safety. She was able to get Kenny to come by my home (he had just completed another job and I am sure was hoping to go home for the day). He helped me remove some of the water, ensured that everything was operational before he left. Our plan is to have him come back out when the weather gets a bit warmer to determine if there is anything we can do to prevent the issue in the future. The price I paid to Dave's Heating was similar to what I paid for a "standard" service check at the previous company. Yet it was an emergency call, one which he came after 5pm. That, I believe, is the best statement about their service and fairness. They did not gouge me for an emergency call (which when you have no heat you are prepared to pay), they didn't make up 100 things that had to be repaired. Even if Kenny had not been able to rush over, Lynn herself helped me figure out a temporary fix that I could have done. Impressed. I will be following up with them and will be putting my annual contract with them.

Great - the two techs removed 18 y.o. functioning water heater and replaced with a brand new Bradford-White gas-fired water heater, and also installedtwo items now required by Fairfax County: 1- metal drip - pan under the water heater with drain line extended to the drain in utility room, and 2- hot water expansion tank.

The company was very responsive. They had a technician, Adam, here within 2 hours. He was very professional, respectful, polite and knowledgeable. He was well groomed and pleasant to have in the house. He had the furnace running within an hour. The company had reworked our entire system 4 years ago to give us more consistent heating and cooling upstairs. We have had no problems or complaints since.

You will not find a more professional HVAC company. Dave knows what works and what doesn't and has corrected others' mistakes flawlessly in my house. His technicians are longtime employees and most have been here multiple times over the years. I needed emergency service one time after hours and got a callback from the duty tech within an hour. I've told Dave that if he ever retires, I'm moving to an apartment.

The old system didn't work properly. Dave's determined the problems and estimated that a new system would be more cost effective than repairing the old system. Prompt installation after ordering. The system performed properly after completion.