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CRYSTAL WINDOW CLEANING COMPANY

Window Cleaning, Windows, Siding,

About us

Window Cleaning Company has been providing Northern Virginia, Washington D.C., Maryland, and Baltimore with superior window washing for over 25 years. We specialize in professional window cleaning for both Residential and Commercial customers.

Business highlights

44 years of trusted experience

Services we offer

HIGH-RISE, CONDOMINIUM, OFFICES, INSTITUTIONS, GOVERNMENT, AND RESIDENTIAL WINDOW WASHING. WE ALSO DO WATERPROOFING, CAULKING, AWNING CLEANING, AND GLASS RESTORATION

Services we don't offer

Construction

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
0%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 27 reviews

Mark H.
09/2016
1.0
window cleaning
  + -1 more
Is a word "Terrible". Two guys showed up on time, were very sullen, spoke little English, and would not clean spider webs from window casings. The cleaning of the casings were discussed with the office when price was quoted, which seemed reasonable. The guys would not perform the work, so it was not done. Probably OK as the two did not seem the types I'd want in my house anyway. I did however waste a day off form work for this debacle. I would not recommend this company.
Description of Work: Clean inside/outside windows of end unit TH. Clean screens and clean spider webs from window casings.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$250

Laura T.
07/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Cleaned all windows inside and out plus the screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Yara D.
06/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: window cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Aldona R.
04/2015
5.0
window cleaning
  + -1 more
They were very good, and we will call them again. I got their name from Angie's List, and they were A rated. The cost was very reasonable. We have a lot of windows and the cost was somewhere in the $200 range. They were on time, and they did an excellent job. They weren't speedy, but they got the job done.
Description of Work: We used Crystal for window cleaning. They cleaned the windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzanne G.
04/2015
5.0
window cleaning, replacement windows
  + 0 more
unknown
Description of Work: Washed all the windows and cleaned all the sills. They missed a few spots, but nothing big. They offered the best price among all the vendors I contacted.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donald A.
01/2015
4.0
window cleaning, replacement windows
  + 0 more
unknown
Description of Work: Exterior windows of two balconies

Rating CategoryRating out of 5
quality
4.0
value
4.0
punctuality
4.0

Yes, I recommend this pro

Hemant P.
09/2014
5.0
window cleaning
  + -1 more
Two man crew. The crew leader Raphael was a nice guy and the finished up in a about 2.5 hours - one working inside while the other did the outside. Easy to schedule, on time, polite and did a great job. I have hired them before and they will continue to be my vendor of choice for annual window cleaning.
Description of Work: Cleaned all windows interior and exterior in 5 bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John B.
08/2014
2.0
window cleaning
  + -1 more
We hired Crystal at the recommendation of our real estate agent to prepare a property for rental. The house was empty when they came and we were not there to supervise. When I was doing a final inspection shortly after their visit, I noticed dirty water stains all over the first level - on hardwood floors and carpeting, including a brand new carpet in the guest room. The second floor was fine. I concluded from this that whoever was working the first floor didn't replace the dirty water they were working with and/or simply didn't care about the quality of their work since there was no one there to supervise. I didn't hire someone to clean my windows, only to have to clean the floors myself afterward. When I called the company, the person who answered was polite and said they would investigate. A couple of days later I received a call from a man who spoke broken English and only kept saying and quot;I'm sorryand quot; and and quot;I don't know.and quot; I didn't make any demands, but I was disappointed the company took an indifferent attitude toward their work quality. My advice to you: If you hire them, be there to supervise.
Description of Work: Washed exterior and interior windows for a large two-story house.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0

$325

Louise M.
06/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan K.
07/2013
5.0
window cleaning
  + -1 more
They seem like quite a reputable company. I simply did not use them because the other company i called responded immediately, were local to me and had a slightly lower price.
Description of Work: I left a VM for the provider and they promptly responded to my call. they then came to the house to perform an estimate within the week. They left the estimate in a bag on my door knob.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$365

FREDERICK C.
05/2013
5.0
window cleaning
  + -1 more
Ricardo arrived on time as scheduled and worked continuously for five plus hours. He was courteous, efficient, and careful. Did a great job.
Description of Work: Washed all windows in the house, inside and outside. Total of 4 doors and 58 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Patricia W.
02/2013
5.0
window cleaning
  + -1 more
I have used Crystal Window Cleaning several times. Found them first on Angies List! They are easy to schedule...always come ontime and always do exactly what has been agreed to. They never leave anything behind except sparkling windows!
Description of Work: Prompt, Professional and Easy
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher D.
12/2012
4.0
window cleaning
  + -1 more
This is the third time we have used this company, which was recommended by friends. They were very responsive and courteous in setting up the appointment each time. The first two times, a crew of two men arrived and quickly cleaned all the windows. They had to be shown smaller basement windows, however, which they had overlooked. This time, the crew did not arrive in the time window given, nor did they call to explain. But late in the afternoon, their truck arrived with just one cleaner, who explained that other cleaners did not work on Saturdays. This man was quick and efficient, but was constantly talking on his cell phone, even while on the ladder cleaning the window with his free hand. We found this unprofessional and potentially unsafe.
Description of Work: All the windows and sliding glass doors were cleaned on the outside only. We did not want the windows cleaned on the inside as several windows and doors have protective tinting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

Stephanie I.
10/2012
5.0
window cleaning
  + -1 more
The window cleaners showed up right on time and did a very thorough, professional job.
Description of Work: All windows cleaned inside and out as well as screens.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Hemant P.
10/2012
5.0
window cleaning
  + -1 more
It was an excellent experience. They happened to have a cancellation so were able to come out to my home the day after I called. The window cleaner - Osmond - was absolutely fantastic. Prompt, courteous and he went the extra mile in cleaning. Highly recommended. My windows look brand new and it really makes a difference in my home's appearence inside and out.
Description of Work: Crystal Window Cleaning Company did all the windows in my home - inside & out. The removed screens, vacummed the window sills and did an excellent job overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Terence B.
08/2012
5.0
window cleaning
  + -1 more
They do a good job. I go back to them again and again.
Description of Work: They did an inside outside window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Phyllis P.
06/2012
5.0
window cleaning
  + -1 more
They were very good.
Description of Work: I did use Crystal Window Cleaning Company for our overall window cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

Steve M.
03/2012
2.0
siding, window cleaning
  + 0 more
not good
Description of Work: it was after halloween and unfortunately our house was egged. the front door and windows at egg yolk up and down ...they came out tried to clean..it looked like they got it but when everything dried it was still there...issue was never resolved

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Chris C.
02/2012
5.0
window cleaning
  + -1 more
They did excellent work. They're professional and I've used them several times.
Description of Work: They clean all my windows in my house once a year, including the screens.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia W.
08/2011
5.0
window cleaning
  + -1 more
This is the second time I have had Crystal do my windows....everything was easy....and done perfectly. They answered my call...scheduled the job....showed up on time. I'd recommend them to anyone!
Description of Work: They washed my windows inside and out....also did a skylight. I have two story windows in several rooms and they manage to do these with no trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Donna N.
05/2011
4.0
window cleaning
  + -1 more
I was having a major event at my home and after a pretty bad winter, my windows really needed a good cleaning. They were originally scheduled to come out Apr. 28. However, because of rain, it had to be rescheduled. The company was understanding and responsive when I told them I had a deadline to have the job done before my event. They arrived promply and immediately went to work. I expected them to work as a team, with the man cleaning the outside of the same window the lady was cleaning inside so they could see any streaks. Instead there seemed to be no real method to their movement. They did forget one window that I had to remind them of. The screens were removed and cleaned well. I was disappointed that they did not remove the storm windows, but rather raised and lowered the sash windows to get to all surfaces.
Description of Work: Overall, the company's performance was acceptable. They did remove all the screens and clean them. I was somewhat disappointed, however, that they did not remove the storm windows. Although they did manage to wash all surfaces, even with the storm windows in place, I felt they could have done a better job if they had taken the storms off. They did leave a few drip marks. Their price may have been a tad high, but considering the number of windows (32) and the fact that my home is two story with steep roofs, it was probably not to bad. I'm not sure if I will use them again or not.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

CL S.
05/2011
5.0
window cleaning
  + -1 more
Window washing service for inside and outside of my home. The company was on time and provided excellent services.
Description of Work: Window washing service for inside and outside of my home. The company was on time and provided excellent services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diane D.
03/2011
5.0
window cleaning
  + -1 more
It went well. They did a good job on the windows. I felt that their price was good. Their customer service was also good. They were punctual and responsive.
Description of Work: They cleaned our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CLIFF S.
07/2009
5.0
window cleaning
  + -1 more
The work took about two to three hours. The service man did an excellent job. Very careful and thorough.
Description of Work: Exterior cleaning of all windows in a three story townhouse. Several windows are actually entire walls, floor to ceiling. Many windows are partitioned into complex components. One complex window in particular is extremely hard to access but presented no difficulty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JOSEPH M.
10/2006
5.0
window cleaning
  + -1 more
Crystal Window Cleaning has done work for us before. Based on the quality of their previous work, they were asked to return. The excellent quality of their work for this job is consistent with our experience of them on earlier work.
Description of Work: Crystal Window Cleaning cleaned twenty windows inside and outside, three double doors, to include adjacent glass, inside and outside, all screens, and six skylights in one day. They were asked to return and do all outside windows and doors after painting was completed on the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380
    • 1(current)
    • 2

Contact information

43671 TRADE CENTER PL 160, Sterling, VA 20166

www.crystalwindow.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Windows,
Siding,
Window Treatments,
Glass and Mirrors

FAQ

CRYSTAL WINDOW CLEANING COMPANY is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

CRYSTAL WINDOW CLEANING COMPANY accepts the following forms of payment: Check,MasterCard,Visa
Yes, CRYSTAL WINDOW CLEANING COMPANY offers free project estimates.
Yes, CRYSTAL WINDOW CLEANING COMPANY offers eco-friendly accreditations.
No, CRYSTAL WINDOW CLEANING COMPANY does not offer a senior discount.
No, CRYSTAL WINDOW CLEANING COMPANY does not offer emergency services.
No, CRYSTAL WINDOW CLEANING COMPANY does not offer warranties.
CRYSTAL WINDOW CLEANING COMPANY offers the following services: HIGH-RISE, CONDOMINIUM, OFFICES, INSTITUTIONS, GOVERNMENT, AND RESIDENTIAL WINDOW WASHING. WE ALSO DO WATERPROOFING, CAULKING, AWNING CLEANING, AND GLASS RESTORATION
Construction

Contact information

43671 TRADE CENTER PL 160, Sterling, VA 20166

www.crystalwindow.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed