Century Termite & Pest

Pest Control, Animal Removal, Home inspection,

About us

Century Termite & Pest Control, a locally owned and operated business, has been serving Virginia and Maryland for over 29 years. Our technicians are trained, licensed, and certified in pest and termite control. Century follows the principles of integrated pest management. We provide the newest, safest, and most effective solutions to all types of pest problems. Century is a member of the Better Business Bureau, all work is insured and comes with a warranty. Century Termite & Pest is a full-service pest/termite control company - we do wildlife trappings and seal up along with repairs.

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Ants. Roaches. Silverfish. Centipedes. Millipedes. Crickets. Carpenter Bees. Carpenter Ants. Spiders. Ticks. Fleas. Stink Bugs. Camel Back Crickets. Powder Post Beetles. Termites. Wildlife. Wood Damage Repair. Handyman.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
7%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.7

Filter reviews by category

Showing 26-50 of 178 reviews

Rebecca T.
08/2020
5.0
animal removal
  + -1 more
They are thorough and dependable, very pleasant to deal with.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you so much for your positive review. We are pleased to hear about your experience! Please like and follow our facebook page for daily pest news and updates! https://www.facebook.com/CenturyTermiteAndPest

Maria D.
08/2020
5.0
pest control
  + -1 more
Very positive, polite and they know what they are doing.
Description of Work: spray around the outside house. and sometimes inside
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Century Termite & Pest
Thank you so much for your positive review. We are pleased to hear about your experience! Please like and follow our facebook page for daily pest news and updates! https://www.facebook.com/CenturyTermiteAndPest

Leland L.
08/2020
5.0
pest control, animal removal
  + 0 more
No mosquitoes and pests seem to be under control.
Description of Work: General Pest and Mosquito, Plus I use them Professionally to my WDI inspections for Residential Real Estate/Realtor related transactions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Century Termite & Pest
Thank you so much for your positive review. We are pleased to hear about your experience! Please like and follow our facebook page for daily pest news and updates! https://www.facebook.com/CenturyTermiteAndPest

Frances W.
11/2019
5.0
pest control
  + -1 more
As before, Greg arrived when scheduled and conducted himself in a friendly, professional manner. I am glad he services my area. Century is the best pest control company hands down!!
Description of Work: Quarterly Pest Control Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Century Termite & Pest
Thank you for taking the time to review our employees. We are glad you've experience the Century "customer-first" service.

Don H.
02/2019
5.0
pest control
  + -1 more
Very well. They are quite thorough.
Description of Work: They checked for ants, termites and etc. They also put in some traps for mice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that our certified technicians are properly treating for our customers.

amy C.
10/2018
5.0
pest control
  + -1 more
Tech on time, polite, efficient Very pleased with Century
Description of Work: Quarterly pest service-keeping the mice and bugs away

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that our certified technicians are properly treating for our customers.

MAX S.
10/2018
5.0
home inspection
  + -1 more
I thought the tech did a fine job, though verdict was inconclusive. Hard to find bedbugs if you only have a few, which we might or might not have.
Description of Work: Inspect for bedbugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you for taking the tie to review our service. Bedbugs are great at hiding, for inspectors at time is very difficult to find them. Some hide inside mattresses and box springs, inside furniture cavities. In most cases inspectors are able to uncover evidence only, such as blood droplets or bedbug body parts. In such case treatment is highly recommended, as bedbug multiply rapidly.

Keith W.
10/2018
5.0
pest control, home inspection, insulation
  + 1 more
Technician was very respectful, professional and helpful. I explain my concern and was able to identify the best solution for me and started the process right away. Everything he said that would happen leading up to my schedule appointment did happen. This was a welcome experience especially I was considering leaving this company and going with a different company after previous interactions with previous technicians. Things are going in the right direction.
Description of Work: Insullation Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you taking the time to give us a review. We appreciate your comment it is nice to know that we are properly taking care of our customers.

Alan M.
09/2018
1.0
pest control
  + -1 more
Took 3 times to come out and do what I paid an up front cost of $350 initial setup to do. They never called to tell me they weren't coming. I had to continually call and ask when they will show up. Finally, someone came out to treat my home and I could not see any of the gradual product he said he put down. I have had my home treated with the same product previously and you could always find the easily in the flower beds and in the yard. I could find virtually nothing after their "treatment". I still have bugs everywhere around my home and am tired of continually calling these guys to treat my home. I have lost $350 to these crooks. I recommend you do not use them!
Description of Work: Perimeter of house treated for insects

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Response from Century Termite & Pest
Mr. [Member Name Removed], Thank you for taking the time to review our service. It was brought to my attention by our customer support team, that you were dissatisfied with the pest service experience provided. I regret that you've experience the exception and not the norm. Here at Century customer satisfaction is of-most importance to us. As a result of your stated dissatisfaction i have instructed our Quality Control team conduct an audit of services rendered, in addition i have made corrective action and re-training recommendations to staff involved. I would also like to extend two of our Yard Guard services, which include treatment of mosquito, outdoor fleas and ticks, as courtesy. Furthermore, i humbly ask you would to grant us an opportunity to rectify your experience. Thank you for your time, John Gough General Manager

Elizabeth R.
09/2018
5.0
pest control
  + -1 more
Eric is trustworthy, dependable, and on time. During this visit, I had a special request related to activity in a certain area. Eric listened, is very knowledgeable, and took care of the problem right away. He's very friendly, respectful, and professional. Thank you, Eric!!!
Description of Work: Spider & Bee Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Century Termite & Pest
Thank you for taking the time to give Eric such a good review. We appreciate your comment it is nice to know that we are properly taking care of our customers.

Joseph I.
08/2018
5.0
pest control
  + -1 more
The performed service went well and got rid of the mosquitoes!
Description of Work: Mosquito Spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that our certified technicians are properly treating for our customers.

Shannon H.
08/2018
1.0
pest control
  + -1 more
I paid on Friday to start service to treat my home. Took off work on Monday so that I could be home between 3 and 5 which was our scheduled appointment. Not a single soul showed up. I am beyond disappointed especially since this cost me time and money.
Description of Work: maintenance

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Century Termite & Pest
Thank for reviewing our service. I regret that you've experience the exception and not the norm. Here at Century customer satisfaction is of-most importance to us. I have reached out to our Quality Control team to conduct a review of services rendered. I humbly ask you would to grant us an opportunity to rectify this experience. Thank you for your time, John Gough General Manager

Herman H.
06/2018
1.0
pest control
  + -1 more
Arrived without an appointment; treated outside the house and billed me for an entire treatment. I terminated my relationship.
Description of Work: Had a contract for quarterly service, both inside and outside the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Century Termite & Pest
Mr. [Member Name Removed] thank you for taking the time to review our service. I regret that you've experience the exception to our service standard. After review of this account, several service policy violations were discovered. Customer service personnel to include service technician have been placed on corrective action plans to include 8 hours of Century policy and business practices training. We would like to offer you an inside pest service at no cost. Please call our office to schedule a day and time that is convenient to you. Thank you

Richard M.
05/2018
5.0
pest control
  + -1 more
I was totally satisfied with their service. I will recommend them and use them, again.
Description of Work: Annual Termite Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Century Termite & Pest
Thank you taking the time to give us a review. We appreciate your comment it is nice to know that we are properly taking care of our customers.

Rabi T.
05/2018
4.0
pest control
  + -1 more
I used them for 1+ year. Work was ok, but when I called, the representative on the line was rude and unhelpful. I had sent some quarterly payments a little late, but always paid. She made me feel like I had stolen something, although the account was up-to-date at that time. I don't need to deal with rudeness.
Description of Work: Ant/bee control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$360

Response from Century Termite & Pest
[Member Name Removed], Thank you for choosing Century for your pest needs. At Century customer service is our #1 priority. I regret the poor experience you had with one of our office representatives, i can assure you this is the exception and not the norm. Please reach-out to our General Manager as he handles all customer concerns personally. Again thank you for choosing us we appreciate you being part of the Century family.

Mary B.
09/2017
3.0
animal removal
  + -1 more
I paid them $550 to get a raccoon out of my ceiling and they didn't get it. There were babies in there as well the guy had to come get them out. They put a one way door so they could get out but not back in so the babies were stuck. I wouldn't give them a high rating. They didn't do what they said would do, they didn't get the raccoon. They didn't have the equipment they said they had.
Description of Work: Remove raccoon from ceiling

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$550

Response from Century Termite & Pest
Hi Mrs [Member Name Removed], I'm sorry to hear that you don't feel the service was done properly. I assure you that we strive to conduct service at the highest standards. I would like to give you a call to see if there is anything I can do for you and also get feedback so I can make sure I address any situations that need attention. This information can help me fix any problems so we can continue to provide top quality service and not disappoint ANY customer. Again I apologize that you where not satisfied, but thank you for the feedback. --Eric, Service Manager

Ty L.
09/2017
5.0
pest control
  + -1 more
Well, satisfied with service delivered
Description of Work: End of lease pest treatment of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that our certified technicians are properly treating for our customers.

Kate J.
08/2017
5.0
pest control
  + -1 more
Very well, their formula works great.
Description of Work: Mosquitos treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Response from Century Termite & Pest
Thank you taking the time to give us a review. We appreciate your comment it is nice to know that we are properly taking care of our customers.

Christopher E.
08/2017
5.0
pest control
  + -1 more
Very well - the technician was on time, professional and explained everything clearly. As he described, the process drove whatever insects were in the walls out into the open, and we saw the results the next day, fortunately very few of them! The only minor issue was there was a slight residue along the hardwood floors the next day, even though we were told there would not be. No damage and easy to clean up however. Would definitely hire again.
Description of Work: Basic pest remediation for a condominium unit we were selling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Century Termite & Pest
Thank you taking the time to give us a review. We appreciate all comments that help us to improve as a customer service company.

Elissa S.
07/2017
5.0
pest control
  + -1 more
They did a good job and was very nice.
Description of Work: They came out and sprayed around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that our certified technicians are properly treating for our customers.

Yvette B.
07/2017
2.0
pest control
  + -1 more
They didn't respond to set up an appointment. They just showed up and sprayed and set traps, they didn't have a plan of attack or a guarantee. They aren't pro-active at all. They don't offer any guarantee. They even tried to sell me another product from a company that he was working for on the side.
Description of Work: I purchased a deal for $340 for an Annual Pest Control Package.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$340

Response from Century Termite & Pest
Ms. [Member Name Removed], we always appreciate hearing from our customers whether good or bad. This helps us know what we are doing right and what may need to be tweaked in our business model. I admit I am a little perplexed by your recent comments. We offer a guarantee for all of our quarterly customers. That guarantee is between treatment times, if you have any activity, we will treat again at no cost which is what we did for you between your services. Also, we are pro-active in treating all of our customers issues. There are protocols that we follow for every type of pest issue which does include spray and setting of traps. I believe there is some confusion about our Technician as well. Due to your mouse infestation, the Technician suggested a seal-up of the lower level of your home to avoid the mice coming in. That is a service that we offer as well, not anything the Technician is doing on the side. I would love the opportunity to speak with further regarding your experience and have personally tried to contact you several times with no answer. Feel free to call the office and ask for the General Manager anytime.

CECILIA F.
07/2017
5.0
pest control
  + -1 more
They've been very responsive. I'm waiting to see if my pests return. I haven't seen any ants, and its about time to give them some kudos but I haven't gotten to it yet. As soon as i called, and i said I've got flying ants and they were right on it. It's a one time service, so they wont come back unless I tell them they need to come back. it was guaranteed so I think if I see the ants they will come back and treat them.. It wasn't like a pest management contract. I would use them again as need be.We did just as much as he and I decided what needed to be done. We did no in the house spraying because I've have a dog and don't want anything in the house.. We got it, they diagnosed the problem, investigated where the ants were coming from.
Description of Work: We had a pest bombardment in the garage. They came and diagnosed and treated it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that we are taking care of our customers.

Tai L.
06/2017
1.0
pest control
  + -1 more
To start, it took almost a week to even to talk to someone to setup an appointment. I had to call several times since no one want to call me after I paid for it for a week already. When I was finally able to get hold of them, they explained that the person in charge of online order was out sick, so that's why no one called you. I was like, ok, understanable, but that should have gave me a red flag on the company. They came to my house twice already and both times I told the customer representative that I got mices inside the homes so they need to set traps or do something inside the homes.. Both times the CR said that's fine the technician will do it and you will need to leave the house for few hours. I did just that both times but both times they came, they only set trap outside the home. They said because I got kids, so they can't do nothing inside. I am sure most houseowners have kids, so if that the excuse to use not to work inside the house, they might as well don't offer the service. I still see mice running inside my house for a few months now. If you have kids please don't order this service because they will said they can't set up trap if you have kids. The only good thing is that I see fewer ants but I still see them around my house so not completely gone.
Description of Work: Getting rid of the mices in my house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$340

Response from Century Termite & Pest
Hi I am the new Service Manager at Century and very sorry to see that you have had what you feel is unsatisfactory experience and service. I assure you that we can solve any problems you are experiencing. By looking into your account I see that we have done some free warranty services as you are entitled to per your contract. And that past techs have located entry points for the mice and recommended lower level seal up and repairs. I am going to address any situations that have caused miss information or misunderstandings. There are things we can do on the interior of your home as well if needed even with children. As a father myself I do care about the safety of children and being comfortable in your home. That being said interior treatments can be made and done in a safe manner to make sure any harmful traps are out of areas where your children can get hurt and our bait stations are designed to be child and pet friendly. With any ongoing mouse issue it is very important that the entry points discussed with are properly sealed. Be it by us or yourself. I see you are still an active customer and it is time for us to return to your home and it is set up as by appointment only due to the access to the gate. I apologize that the start of service was delayed, but I want to move forward in a positive and productive direction. I will be giving you a call myself to further discuss your issues, concerns, steps that need to be taken and feedback so that I can correct any issues on our end. I am positive we can resolve these issues that have caused you to have a poor view of us and change your opinion. I look forward to speaking with you and solving your ongoing problem. Again I apologize for the experience and the feedback is important to me.--Eric, Service Manager

Luemma D.
05/2017
5.0
pest control
  + -1 more
Great the pest problem was eliminated.
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Century Termite & Pest
Thank you for your positive feedback. It is always nice to know that our certified technicians are properly treating for our customers.

Yvette B.
04/2017
2.0
pest control
  + -1 more
Not well, since the provider has no plan of action, nor strategy to eradicate the pest problem.
Description of Work: The provider sprayed, set bait stations and nothing more.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$340

Response from Century Termite & Pest
Ms. [Member Name Removed] purchased an Annual Pest Control package for our Big Deal purchase price of $340.00 on February 20th. The first quarterly service was completed on February 21st by our technician. The target pest was mice. The technician placed 4 bait stations using contrac and used Suspend for spiders. Ms. [Member Name Removed] called over two months later saying she had a mouse issue and we came out free of charge to treat on April 28th. At that time, the technician placed a total of 12 bait stations using contrac block. On May 10th, Ms. [Member Name Removed] had her first regularly scheduled quarterly service. The Technician used Exciter and Onslaught for spiders and house ants. This service was performed only on the outside. Ms. [Member Name Removed] was called by our robot dial. The robot dial shows that a human answered on May 9th at 6pm but no one was home to service the inside or the mice stations on May 10th. As you can see, Ms. [Member Name Removed] feels that she could have placed bait stations herself but we treated more issues than just the mice. Also, Ms. [Member Name Removed], since she isn't licensed by the Department of Agriculture, could not apply these chemicals or purchase these chemicals legally. Therefore, I would like the opportunity to do a General Manager visit to Ms. [Member Name Removed]'s home, inspect myself, come up a treatment plan and retain Ms. [Member Name Removed]'s business and take care of her issues.

Contact information

45945 Trefoil Ln Ste 106, Sterling, VA 20166

http://www.centurytermite.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1630
Trade License Locale
VA
Trade License Authority
Virginia Department of Agriculture and Consumer Services
Trade License Expiration
03/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Home inspection,
Insulation,
Dryer Vent Cleaning,
Roofing

FAQ

Century Termite & Pest is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Century Termite & Pest accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Century Termite & Pest offers free project estimates.
Yes, Century Termite & Pest offers eco-friendly accreditations.
No, Century Termite & Pest does not offer a senior discount.
Yes, Century Termite & Pest offers emergency services.
Yes, Century Termite & Pest offers warranties.
Century Termite & Pest offers the following services: Ants. Roaches. Silverfish. Centipedes. Millipedes. Crickets. Carpenter Bees. Carpenter Ants. Spiders. Ticks. Fleas. Stink Bugs. Camel Back Crickets. Powder Post Beetles. Termites. Wildlife. Wood Damage Repair. Handyman.
n/a

Contact information

45945 Trefoil Ln Ste 106, Sterling, VA 20166

http://www.centurytermite.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM