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Cardinal Plumbing Heating & Air Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Cardinal Plumbing Heating & Air Inc was founded in 2013 by a pair of plumbers who had extensive industry experience, but knew their Northern Virginia customers deserved a better plumbing company. Our technicians are company employed, never subcontracted, and led by master plumbers, certified HVAC technicians, and master gas feeders. Additional Phone - (703) 721-8888.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, HVAC, Gas, & Water Treatment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 723 reviews

ROBERTO R.
03/2018
5.0
plumbing
  + -1 more
It went very thorough. one very well. Cardinal was timely and thorough.
Description of Work: Toilet tank repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD L.
03/2018
3.0
plumbing
  + -1 more
Aerator replacement went fine, but fixing leaky faucet took 3 visits from three different techs. First tech said water was merely splashed water leaking from around faucet base. Wrong. Second tech said all he could do was tighten a nut at the top of the faucet - also wrong. Problem was actually worse after these two visits. Third tech finally rebuilt the internals of the faucet which solved the problem. Also annoying was twice during this evolution we had a scheduled arrival window only to have the office call and say they weren't going to be able to make it that day at all. Lastly, the second tech decided all on his own to start discussing divisive political issues, something I've never encountered my whole life. I would have rated them lower but they did eventually fix the problem correctly and did not charge anything for the additional visits. Most of the people I dealt with were very polite and professional. I have to wonder if perhaps this company changed ownership or management recently. I had used them once before for a toilet rebuild and they did great and the price was fair.
Description of Work: Replace kitchen sink aerator and repair leaking bathroom faucet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$425

RICHARD L.
03/2018
3.0
plumbing
  + -1 more
Kitchen sink aerator replacement went flawlessly. Fixing leaking bathroom faucet went very poorly and it took three separate visits before leak was finally fixed. The faucet needed to be rebuilt, but first two techs tried to merely tighten things and wasted our time.
Description of Work: Replace kitchen sink aerator and fix leaking bathroom faucet

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$425

Beverly H.
03/2018
5.0
plumbing
  + -1 more
Cardinal Plumbing is absolutely top notch. It was a delight to work with Kayla in customer service. She understood what I needed done and kindly worked with my schedule to get someone out by my request of 7am. That person was Kyle who did a fantastic job replacing my washer hoses and checking my water heater in very tight quarters. He installed a new shower head, tub spout and faucet cartridge in an effort to increase the water pressure. While an increase was achieved he was not satisfied and "kept at it" until I had optimal pressure. I cannot recommend Cardinal and most specifically, Kyle, highly enough. When you need plumbing work done give Cardinal a call.
Description of Work: misc plumbing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Leslie O.
02/2018
5.0
plumbing
  + -1 more
Fantastic! Plumber was Kyle Northrop and his work was excellent. Very experienced and professional. Company is great to deal with. Fast service. This is the second time I’ve used Cardinal and I highly recommend them.
Description of Work: Kitchen faucet and disposal installed, dishwasher connected. Pipes and valves replaced under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Charles B.
01/2018
5.0
plumbing
  + -1 more
Cardinal Plumbing is the only company we trust to give a fair price and do outstanding work. Daniel is the ultimate professional. Outstanding job, again.
Description of Work: Toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

James M.
12/2017
5.0
plumbing
  + -1 more
Great work. Person performing the work was very careful with the floor (covered it during the work) and was able to raise the sink with minimal impact to the wall (just need to do some minor paint touch up).
Description of Work: Had hardwood flooring installed including a powder room. Had to have a pedestal sink raised.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jeff D.
12/2017
4.0
plumbing
  + -1 more
We called because we had a leak underneath the sink. We neglected to tell them about our leaking faucet. Our estimator was late but only because he was having truck problems. We didn’t have a replacement faucet at that time so they had to come back the next day. He was very punctual and fixed everything to our satisfaction. I am very likely to call them again.
Description of Work: Kitchen sink needed new faucet and new connections under the bowl.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

JANET P.
12/2017
5.0
plumbing
  + -1 more
They were very helpful and informative. We've always gotten great service from them
Description of Work: Cardinal looked at a problem with our garbage disposal that turned out not to be a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca L.
11/2017
5.0
plumbing
  + -1 more
First plumber came to do the job, explained that the offer was for replacement of frost-free which meant I had to already have them but I only had regular faucets. He offered to come back and do one frost-free one and another one with a release valve. He explained there wasn't enough room to add a frost-free one. I agreed and rescheduled. Well he wasn't the plumber who showed up for the second appointment to actually preform this work. The second plumber said he could do both as frost-free but that it would cost me more for the actual frost-free faucets. He was very nice, polite and knowledgeable. I don't feel like I was taken advantage of, I feel like the advertisement for the deal wasn't clear. I had no issue paying the extra cost and I feel I received quality work for what I requested.
Description of Work: Remove outside faucets and install frost-free faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elward S.
11/2017
5.0
plumbing
  + -1 more
Very well. Technician Nick Kiser was outstanding. Also found and fixed other leaks at no additional cost.
Description of Work: Replace leaking disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

DELORES N.
11/2017
5.0
plumbing
  + -1 more
I had scheduled a Monday appointment to have a new garbage disposal installed when my pressure release valve began to leak over the weekend. Nick was the plumber who fixed both. He was on time, professional, and answered my questions about the valve. I have used Cardinal in the past and would definitely call them again and recommend their services to others.
Description of Work: New garbage disposal and Pressure release valve installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Anne B.
10/2017
5.0
plumbing
  + -1 more
Prompt, professional service. The repair professional was clear about problem and solution, with a straight forward, personable description of what was happening and what needed to be done.
Description of Work: Cardinal Plumbing fixed a pinhole spraying/leaking copper pipe between basement and kitchen (noticed as wet ceiling in basement).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter P.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
The technician was very well qualified and kept everything very clean. He knew what he had to do and did it in a timely manner. I would use him again if I have any other plumbing problems.
Description of Work: Cleared a drain line and rerouted an access line to provide for easier access in future. Also provided a cleaning product to clean drain lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peiman M.
10/2017
5.0
plumbing
  + -1 more
All the work performed professionally.
Description of Work: Valve replacement and toilet sink reconditioning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica B.
10/2017
4.0
plumbing, drain cleaning
  + 0 more
Everything went well, however I found it to be pricey: $385 for snaking my kitchen drain, which took about 40mn..then again, I could have asked for an estimate and did not call other plumbers which I will do next time.
Description of Work: Snaking of kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$385

Stephen W.
10/2017
5.0
plumbing
  + -1 more
He found that the input leak was really from a blocked condensate drain in the heat pump exchange unit. The second leak was determined to be from the dishwasher itself. Everything was done in a courteous and professional manner.
Description of Work: Located and identify sources of two separate leaks. One was believed to be in the input to the house from the well. And the second, and more larger one, in the plumbing t the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Richard E.
09/2017
5.0
plumbing
  + -1 more
Cardinal was very professional, on time, friendly, and generally great to work with. I wouldn't hesitate to use them again or recommend them to others.
Description of Work: Our dishwasher developed a leak that caused us to replace hardwood flooring in our kitchen. Cardinal Plumbing identified the source of the leak, removed both the dishwasher and gas range while the HW flooring work was being done and reinstalled the existing range and new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Richard E.
09/2017
5.0
plumbing
  + -1 more
The installation was done very well, on time, and with the utmost professionalism
Description of Work: Two new toilets installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
09/2017
5.0
plumbing
  + -1 more
Daniel T. was my service professional and he did a great job. He explained everything he was doing and why. Arrived promptly and completed the work with quality in a reasonable time. I can't really comment on the price paid vs. other firms.
Description of Work: Firm provided the following services: - Replaced sump pump and tested. - Installed new trim package in shower (I provided the trim parts except the cartridge, which they provided). - Installed two faucets on sink in master bath. I provided the new faucets. - Replaced flusher/flapper in 1 toilet. - Replaced my main shut-off valve. - Tested for and adjusted the water pressure (it was too high).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,986

sharon S.
09/2017
1.0
plumbing
  + -1 more
Extremely unprofessional and classic bait and switch tactics. Here's the story: 1) Call Cardinal plumbing because of excellent Angie's list and Yelp reviews. 2) Meet a friendly technician who comes by to our home prompt and gives a professional estimate for basement work. 3) Obtain additional quotes for said work to compare numbers and find that Cardinal Plumbing is the most cost competitive. 4) Call Cardinal back to start the work and start to receive the BAD NEWS 5) The woman I spoke with tells me "Oh I'm sorry that technician doesn't work with us anymore and that quote isn't valid. We'll need to re-scope the work, and I can tell you right now it's likely going to be higher". 6) We have a second technician come out and re-cost the project and the price quote is >20% than the last one! 7) We choose another vendor who is more reliable and gets the job done perfectly. REALLY Cardinal Plumbing? Really? That's how you treat a potential customer? You cannot use the excuse "oh that tech left so his quote isn't valid". YOU hired him and he worked for you. You need to honor your price quotes as distributed and not bait and switch your customers. Glad we didn't go with Cardinal, and recommend you don't either.
Description of Work: Installation of a washer box in our basement room.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$800

Bonnie B.
09/2017
5.0
plumbing
  + -1 more
The work was done promptly and neatly, and the new control is functioning properly.
Description of Work: Replacement of shower faucet control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Joseph B.
08/2017
5.0
plumbing
  + -1 more
The Cardinal Plumbing Inc repairman replaced a broken water hose on a sink in the master bath. He also repaired a bad fawcet handle for hot water and cleaned out the spigot filter so the water flows more forcefully. The repairman was on time, very helpful and professional. He made sure everything was clean and dry before leaving. He also checked my water pressure, which was fine.
Description of Work: A water hose in the master bath sink was broken and needed to be replaced. A fawcet handle was also misaligned and very diffifult to turn. The water pressure seemed weak from this fawcet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Debra R.
08/2017
5.0
plumbing
  + -1 more
I think it went well because the knocking noise went away.
Description of Work: Replace water pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Marc L.
08/2017
5.0
plumbing, water heater repair
  + 0 more
I have had nothing but great service from Cardinal Plumbing in the two visits/installs to our home. Most recent, Mark K. replaced our toilet. He was professional, fast, and worked cleanly. He arrived when he said he would, looked at the job, assessed the issue and gave us several options. We have lived in the house for over 20 years, and the previous owner for over 15. Unsure as to when the toilet had been replaced, but it was beginning to come apart. Rather than just replace the tank, we opted for a new one. Great install, very pleased. The first job Cardinal did for us a few months ago was to replace our water heater. This job was done by one person cleanly, efficiently, and fast. I commend the guy, Rene, as it is a large water heater in a very small space between our furnace and a washing machine. Excellent install and it has worked well since. The price quoted below includes a yearly maintenance plan cost ($199) we signed up for in order to take advantage of some services offered through the plan. So far I can highly recommend Cardinal Plumbing!
Description of Work: Most recently a toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Contact information

104 Carpenter Dr Ste D, Sterling, VA 20164

https://www.cardinalplumbingva.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
2705153728
Trade License Locale
Virginia
Trade License Authority
Board for Contractors Class A
Trade License Expiration
05/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Heating and Air Conditioning,
Wells and Pumps,
Natural Gas Lines,
Sewer Cleaning

FAQ

Cardinal Plumbing Heating & Air Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Cardinal Plumbing Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Cardinal Plumbing Heating & Air Inc offers free project estimates.
Yes, Cardinal Plumbing Heating & Air Inc offers eco-friendly accreditations.
Yes, Cardinal Plumbing Heating & Air Inc offers a 5% senior discount.
Yes, Cardinal Plumbing Heating & Air Inc offers emergency services.
Yes, Cardinal Plumbing Heating & Air Inc offers warranties.
Cardinal Plumbing Heating & Air Inc offers the following services: Plumbing, Drain Cleaning, HVAC, Gas, & Water Treatment.

Contact information

104 Carpenter Dr Ste D, Sterling, VA 20164

https://www.cardinalplumbingva.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM