Cardinal Plumbing Heating & Air Inc was founded in 2013 by a pair of plumbers who had extensive industry experience, but knew their Northern Virginia customers deserved a better plumbing company. Our technicians are company employed, never subcontracted, and led by master plumbers, certified HVAC technicians, and master gas feeders. Additional Phone - (703) 721-8888.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Drain Cleaning, HVAC, Gas, & Water Treatment.
I think that it went well. The only question that I had was that the toilet seat lid had a chip on it. And also I wish that the Kohler name was a darker on the toilet since I was paying for the name Kohler, it would be nice to see it! :-) Other than that, the technician was very professional and had great experience. I would recommend Daniel with Cardinal Plumbing at any time. Since I just recently purchased the home, Daniel took the time to go through the plumbing in my house and to let me know if there were any problems, issues, etc.
Description of Work: The provider installed two Kohler Highline Comfort height toilets and fixed the grade on a drain. He also snaked an outside drain that was located next to my basement.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Carrie R.
06/2015
5.0
plumbing
 + -1 more
While the technician for Cardinal plumbing was out I inquired if he was able to fix the overflow bathtub leak that we were experiencing in the basement, he was able to fix the leak and provide us with a discount since he was already out the bathtub bib repair did seem pricey though. The technician was wonderful.
Description of Work: Called Cardinal Plumbing to have them fix the outdoor faucet bibs- they ended up fixing two faucet bibs and our leaking bathtub drain.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Tilden J.
06/2015
5.0
plumbing
 + -1 more
The replacement went well. David arrived on time and is a very professional and friendly plumber. David explained what he was going to do and did a good job. I was happy with how quickly he replaced the valve.
Description of Work: Replace a very old main water valve to unit with a universal valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Thomas M.
06/2015
5.0
plumbing
 + -1 more
The plumber was very professional and did a great job for a fair price.
Description of Work: Repaired a hose bib and replaced the house pressure reducing valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Diana C.
06/2015
5.0
plumbing, water heater repair
 + 0 more
The plumber was a little bit late but did call to let me know. He was quite knowledgeable and was able to fix everything on the list reasonably quickly. He even did his own visual inspection to make sure everything else was as it should be before he started on the items I'd given him. This was an example of going above and beyond on the job; he did not try to convince me to do anything that didn't need to be done (he even showed me that one of the items I thought needed to be done actually did not). He was quite willing to answer all questions I had during the process, and made sure to clean up everything when he was done. I received a discount as well for being an Angie's List member. Payment was easy as well; the office sent an invoice to me via email, and I was able to pay online using credit card.
Description of Work: Repaired items recommended per home inspection (re-caulking, fix drain leak, secure faucets/sink stoppers, install additional gas line dirt trap next to water heater per newer codes).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$675
Lynda W.
06/2015
5.0
plumbing
 + -1 more
I will use Cardinal Plumbing whenever I need a plumber. They were incredible. On time, professional, explained everything to me. I love these guys. And their office staff is awesome.
Description of Work: Replaced pressure valve, replaced two toilets, fixed faucet, fixed water main.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Robert T.
06/2015
5.0
plumbing
 + -1 more
There were unrelated issues immediately afterwards with our dishwasher not pulling in water. A senior (owner?) plumber returned that evening and confirmed all repairs were performed properly and that the dishwasher issues were not caused by the work performed earlier in the day. I would recommend and use their services again.
Description of Work: Snaked kitchen sink and replaced a drain vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Talya S.
05/2015
5.0
plumbing
 + -1 more
Cardinal Plumbing has come out twice and both times they were able to fix our problems cheaper than expected. Neither probelm was so easy to diagnose.....black particles turned out came from an old gasket from a part we don't use and a cracked toilet from a broken flange. He was able to make a different attachment so we didn't have to pay for a replacement flange. We will use them again in the future.
Description of Work: Fixed faucet that had black particles coming out and replaced toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Heidi M.
05/2015
5.0
plumbing
 + -1 more
This is the second time I've used Cardinal Plumbing and I am so pleased. They arrive on time and are extremely professional. They get right to work and work hard. They explain what's wrong and the different ways it can be fixed in detail. They do the job that needs to be done and do not charge me a million dollars for it. I've lived here for almost 15 years and this is the best plumber we've ever used.
Description of Work: Fixed a broken pressure valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
David D.
05/2015
5.0
plumbing
 + -1 more
It went very well. They did a great job. I would recommend them to anybody.
Description of Work: They reapaired a leak that had to with my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jared & Lisa M.
05/2015
5.0
plumbing
 + -1 more
They are phenomenal. They are very smart, attentive, and hard working. I would highly recommend using them.
Description of Work: They installed a sump pump, fixed a kitchen drain and fixed a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH K.
05/2015
5.0
plumbing
 + -1 more
This went well for the most part. There were a few communication and scheduling issues. Once the appoinitment was scheduled, things went quite well. There was a follow-up issue that needed to be addressed, which was done promptly and at no extra charge. I am satisfied with the end product.
Description of Work: Fixed a burst pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
Shahron W.
05/2015
5.0
plumbing
 + -1 more
Kept me informed each step of the way. I already knew about the need to cut through drywall - same pipe froze and broke a few years ago - so I took this guy's advice and got one of those access panel covers just in case. along with some extra insulation. All in all the job went well with no unpleasant surprises or extra costs.
Description of Work: Replaced old exterior faucet. Location of faucet and pipe required cutting through interior drywall but work was done cleanly, no mess. Tested the pipe and supply line for leaks and replaced worn screw on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michele C.
04/2015
5.0
drain cleaning, plumbing
 + 0 more
Technicians need to keep a little pamphlet on hand with more information about prices, especially Angie's List discounts. It gets kind of confusing.
Description of Work: Snaked laundry room (basement) floor drain out to the road (80 feet). The technician was prompt, polite, cleaned up after himself. I love Cardinal Plumbing. But I have a suggestion in the next paragraph:
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
James D.
04/2015
1.0
plumbing
 + -1 more
Late and over-priced. Not a good combination.
Description of Work: Showed up 45 minutes late for scheduled appointment. Gave us an estimate of over $1000 to replace 1 toilet fill valve, clear one slow draining basement line, and replace one outdoor spigot. I can do all of this work myself in about an hour of time using $50 worth of materials. Buyer beware.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$1,000
Response from Cardinal Plumbing Heating & Air Inc
Hello (removed member name), We have read your feedback. When I called you to tell you that I was running late, I explained that it was because of a few road closures due to a car accident. I had called you prior to the appointment to let you know of the delay. As you might know, Northern VIrginia experiences a lot of traffic issues and we do our best to be on time by allowing extra time for traffic and communicating with our customers. That day it was an unusual traffic situation. When I arrived, your tenant was working from home that day and she didn't seem to mind the slight delay. Regarding the price, when I called you to explain the pricing, you didn't give me a chance to explain what was shown to us by your tenant and it was more than the problems you described. Unfortunately, you choose to use foul language and tell me to get out. This was the first time a customer had treated me so rudely and unfairly. We are working so hard for the money we earn and unfortunately you saw it another way. Also, people can think they don't need a plumber and choose to do the work themselves, but we are trained professionals and our drain cleaning equipment costs many thousands dollars and is able to do a better job than a $50.00 system. The work I was trying to explain to you that needed to be done, would have taken a lot longer than an hour. Finally, the visit was free so it is hard for us to understand all of your complaints. Thank you! Cardinal Plumbing
Jenny D.
04/2015
1.0
plumbing
 + -1 more
Terrible and overpriced. Wanted to charge $275 for replacing 2 screws. When we questioned the services he recommended vs the price for the kit which we didn't need, they were indignant that we would question them. We actually just needed them to advise what was wrong and hoped they would fix it but after it being clear they wanted to overcharge we offered to pay for the visit. $75.
Description of Work: Identify reason for leaky toilet. Or at least we think they did.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Response from Cardinal Plumbing Heating & Air Inc
Dear [member name removed], Thank you for taking time out of your day to leave us a review. We greatly appreciate any feedback we receive. We also apologize for not providing excellent customer satisfaction. We arrived at your home and assessed the situation with your toilet. We provided a flat rate fee of $275.00 for replacing a toilet supply line, fill valve, flush valve, tank to bolt hardware and gasket. This is not just "two screws"as you described. We also mentioned to take advantage of our Angie's List Coupon which would have made the final bill $235.00. We did provide you with the correct assessment and our mission is to provide our customers with quality service at a competitive rate, and we apologize for not following through our goal. We do appreciate you providing valuable feedback, and hope you could allow us to serve your plumbing needs in the future. Our sincerest apologies once again. Warm Regards, Cardinal Plumbing
Gonzalo C.
04/2015
4.0
drain cleaning, plumbing
 + 0 more
It went well. No issues. It worked as expected. The person that came was polite and correct. I will consider them for future work. Only reason I don't provide "A" is because I'm tough providing excellent grades. Otherwise, they did a good job
Description of Work: Kitchen drain cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$59
Kathryn W.
04/2015
4.0
plumbing
 + -1 more
I purchased a coupon for $350 for $500 worth of service. When the plumber came out, I asked him to reinstall the toilet and replace the shower knobs and associated piping, and that if the total for that work was less than $500, to also fix the leaky bathroom faucet. He completed the work, including the faucet, and told me I owed an additional $60. So maybe my instructions to not go above $500 weren't clear. The bathroom floor was a little muddy when he finished, and after the plumber left I realized he'd caulked the toilet to the floor without cleaning off the area under the caulk (which was clear). Now we have a light-brown ring around our toilet. In addition, a few days later, during the middle of the night, the faucet broke completely and would not shut off. We turned off the water supply to the faucet and a several days later the plumber came out to fix it free of charge. Since then we haven't had any problems. He did a good job on the toilet reinstallation otherwise, and the shower knobs are working much better now than they were before.
Description of Work: Reinstalled toilet, fixed leaky faucet, replaced knobs and piping
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$410
kiel S.
04/2015
5.0
drain pipe, plumbing
 + 0 more
Outstanding. Bought the 1 hour service coupon and fixing the situation with the drain pipe having been cracked without having to gut the wall and replace the tee took a lot of patience and a bit more than an hour. They had to charge second hour but the guy who showed up went out of his way to find stuff he could do for me during the second hour. I will be bringing them back this week for more work.
Description of Work: Fixed broken sink waste pipe (without having to go into the wall) installed sink faucet/handles/drain. Connected new waste pipe and p trap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jayne H.
04/2015
5.0
plumbing
 + -1 more
The Cardinal plumber showed up exactly on time. He reviewed the leaks in my shower plumbing, openly discussed what he was going to do to repair the leaks, and identified the risks to time and parts. He performed the work quickly and professionally. The soldering was neat and complete. He left the area clean. I was very happy with the repair and I would use Cardinal plumbing again.
Description of Work: I had several leaks in the copper pipes in the wall behind the shower. The work required that the plumber remove the plastic plumbing parts in the shower controls so that he could solder the copper pipes without melting the plastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Steven S.
04/2015
5.0
plumbing
 + -1 more
Arrived promptly, highly professional and polite, did an excellent job at a fair price.
Description of Work: Fixed four toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Clara S.
04/2015
5.0
plumbing
 + -1 more
we are remodeling the lower level bathroom and the contractor was concerned the shower drain was draining slowly. Drano did not clear the plugged up drain. We called Cardinal plumbing and Daniel came the next day. Daniel used a machine to unplug the shower drain and the toilet. Daniel was professional, efficient, and fixed the drain and toilet. We are pleased and would recommend cardinal plumbing for plumbing problems
Description of Work: Daniel cleared the plugged up shower drain and toilet using a roto rooter machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Susan S.
03/2015
1.0
plumbing
 + -1 more
Several hours later, Danny left a message (on my evening ph# vs my daytime phone) saying he could not honor the morning appointment. I called first thing the next morning and received a return call from his assistant who told me they had overbooked themselves and Danny absolutely could not make my appointment (she repeated there was nothing they could do to keep the appointment). Therefore, I called another plumber who could not come at the same time, giving me an even smaller window of time to work in. Having no choice, I booked the appointment. Moments later, Danny left a message (again at the wrong ph#) saying he could make it work and could come at the original time scheduled. I returned his call and left a message to discuss this; however, I received no call back. Needless to say, after this run-around, I would not recommend calling Cardinal Plumbing. (Note: Cardinal Plumbing's video says they understand plumbing issues can cause customers stress and they want to relieve the customer of that stress. Sad to say that was not my experience).
Description of Work: Cardinal Plumbing let me down and caused inconvenience. I spoke with Danny at Cardinal Plumbing on Monday and scheduled a Thurs morning appointment to fix a leak in the bathroom shower. I made Danny aware that I am at the mercy of my condo management who controls shutting off the water for my building, requires notice to do so, and allows for a very limited window of time to do this. My condo management subsequently scheduled the shut off and put up notices to advise all residents of the water shut off. I arranged time off from work.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Jean B.
03/2015
5.0
plumbing
 + -1 more
The plumber was on time, polite, professional, and careful to clean up. He took protective measures to ensure he didn't damage anything and understood how to do his job.
Description of Work: The plumber installed a kitchen sink which was the Angie's list special of about $160. It took approximately 1 1/2 hours since he had to saw the old faucet off. He also installed a bathroom faucet and drain plug and adjusted another drain plug in a second bathroom which took another 1 1/2 hours.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
James R.
03/2015
5.0
plumbing
 + -1 more
Excellent customer service in our rental unit. Plumber was very good.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Heating and Air Conditioning,
Wells and Pumps,
Natural Gas Lines,
Sewer Cleaning
FAQ
Cardinal Plumbing Heating & Air Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Cardinal Plumbing Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa