CARDINAL HEATING & COOLING

They were terrific and excellent.

It went very well. The owner and his assistant came out and checked out the compressor. The coils were filthy and it needed a new run capacitor. They removed the 2 end panels from the compressor and performed a very thorough cleaning of the coil. Had I done it myself, it would not have been as thorough.

Great job by a professional plumber.

Tod and his crew have always been professional and thorough. They are trustworthy and reliable.

Excellent installation and continued maintenance. Not a single problem. They identified some potential warranty issues that they corrected without additional cost or impact.

.

Quick and easy. I've used Cardinal for years at both my current home and prior home. I have always had great experiences.

We used Cardinal years ago when the first central air unit quit working. We had it replaced with a Trane unit that lasted 17 years. We decided to go with a heat pump as our home is old and has inefficient baseboard heating. We were very happy with the hometown, 2 man crew, that completed the work in about 8 hours. They installed all components professionally. Our heating bills are lower due to the mild winter. We are hoping that this high efficiency unit will help us realize saving over time.

Excellent. I think they are so trustworthy. Their honest and so trustworthy and it means so much, and they are definitely American owned so there is no problem with that, but punctuality and being honest and trustworthy I think that's top of the line for me.

unknown

unknown

unknown

.

unknown

unknown

I was very unhappy with the job. While they diagnosed failure of the motor and capacitor of my air conditioner, they charged me $568 to simply install the new parts which took about 15-20 minutes. I later determined from calling others that these charges are 2-3 times more than other similar businesses charge. Even worse, they diagnosed (maybe improperly-see below) that my air cleaner needed a new field charger. They brought that out separately and put it in in about five minutes for $375! I later persuaded them to give me a 10% senior discount as a member of Angie's list, but that hardly made up for the overcharges. In explanation of their fees, they said they have a standard installation charge of $375 no matter how long it takes. They claimed the fees cover and quot;office expensesand quot; in ordering and receiving parts. I also found their diagnosis inadequate regarding the air cleaner. They claimed the electronic problem (alarm lights flashing) I was experiencing was from a bad field charger. They also pointed out some mold on the outside of the cleaner but said that had nothing to do with the problem, and recommended a duct cleaner. When the latter came, he opened up the cleaner and saw lots of water on the floor. Also, the electronic problem continued. When I called another heating and cooling specialist, he discovered the pipe leading to the cleaner was jammed causing the water buildup. When he repaired that, at a modest cost, the electronic problem disappeared.

We wanted a Trane system installed and got Cardinal's name from Trane's website. We had the XV80 furnace and XL15i A/C installed Todd was scheduled to show up between 8:00 and 8:30 AM but he was early. They were completely finished with the removal of our old furnace and A/C and had the new system up and running by 3:00PM. They were very professional and did not leave a mess, inside or outside. Absolutely no surprises or and quot;extraand quot; charges. The price we were quoted was exactly the price we paid. We would not hesitate to use them again.

They did an excellent job and came when they said they were going to come. The installation of the new unit was reasonably priced and they did good work. The installation is really neat and well done.Their annual maintenance is reasonable and they can give appointments that are flexible.

We ended up buying a whole new heating and air unit. I appreciate them coming on short notice to help us out.

They have never failed to come on time. I am so happy when a live person answers the phone and you can understand them! I recommended them to a friend of mine and she thought they were so nice! They are great for what they do!