Campbell Moving & Storage LLC

The team arrived on time, were very professional and courteous. Care was taken with items that needed special attention.

Not well. We were quoted 3 movers but on move out day were only given 2 movers. The men were sour about the size of the job. It took several hours more than the sales guy originally allotted and we were charged an extra $600. On move in day, we did have 3 movers. Again, we were charged $600 more than the original estimate. We had claims due to broken and missing items for which they tried very hard not to take blame for or pass the paperwork on to their insurance company.

The crew came out right on time and worked tirelessly throughout the day to pack my breakables and move my entire four bedroom house. They were fast, accommodating, professional, and extremely hardworking. They even helped set up my tv, which they were under no obligation to do. The actual cost of the move came in under the estimate, which was well under other moving company estimates. Nothing was damaged - not even a chip on a plate. Would absolutely use them again!

Excellent service they arrived on time and conducted in a very professional manner. I would hire Campbell Moving company again and will recommend them to my friends and family.

It went swimmingly. I cannot say enough about the company. They had 3 guys and completed the move in under 4 hours. We had some complicated furniture as well, and the took it apart and put it back together without issue. Highly recommend this company!

Campbell Moving & Storage Inc, provided exceptional, high quality professional services to us, from the estimate (by Paul) through the farewells at our new home. Four moving specialists (Omar, Isroel, Wilson and Juan) and two trucks worked tirelessly to carefully pack and move our furniture and effects - placing everything precisely where we asked them to in the new location, quickly reassembling disassembled items, etc. This normally stressful (for us) event was very close to being enjoyable because of their good humor and obvious expertise. They were on time, on budget, and helpful throughout their very long workday. There was no damage to any item! Highly recommend!

Excellent. We would highly recommend them. We paid extra in order to have the same crew and truck, and prompt move without needing to load on smaller truck, unload and combine on 18 wheeler, and then switch back to smaller truck to unload.

Overall it went very well. Punctual and very little damage (a few dinged walls and some broken wine bottles, but that's it). Generally very professional. Would have liked if a bit more care was taken to cover floors throughout the house, particularly carpeted areas. They were a little liberal with their crew time. Meaning that they had four men show up in the morning and the fifth at lunch time but I was charged for the whole day of 5. Similar thing happened on the move in where one guy left for two hours but didn't adjust the cost.

Went well however took to long. Should have had 4 guys vs 3. Overall it was 9 hours. Packing was done well.

The moving men were very professional. The move took over 10 hours. Even at the end of the move, the men were more than willing to accommodate my requests to place the furniture exactly were I wanted in placed.

This was my worst nightmare-the move from ****! I expected to pay around $2200 for the total move. I paid the initial $759 for four men for three hours plus one hour of travel to the site. Yet, I received three men and magically at 2:20 p.m. they stopped working; yet they were being paid to work until 3:00 p.m. I initially paid $1479 upfront to ensure I wouldn't be left with an unmanageable amount at the end. I was total to make the balance of $720 to the company directly because Angie's List was getting 25% of his money. I explained to the owner that I had big furniture and needed four men. That I am a retired FBI Special Agent and had been moved several times by the Bureau and a couple on my own; so I knew what it would take. That never happened. I had to pay a total of $1720 for the move out after arguing with him citing several of the unorthodox conditions that occurred such as I received no bill or estimate before the move among others. Then when I was finally sent an final bill stating that I would owe $1136 to get everything out of storage (which was eight hours of work with one hour for movers' travel to the site Not from the site) that didn't happen. The final bill was $1207and again like the Stepford wives movie, they stopped work this time at 2:15 p.m. did not sit up my dresser with the mirror in the master bedroom, put a hole in the back of my dresser when taking the mirror off in the move out, knocked off a side piece of border off of a treasured antique given to me by my mother, and when I noticed it was missing and brought the matter of the missing piece off of the antique to the team leader, he acted as though he didn't know what I was talking about. Then it magically showed up on top of the antique. Again for the move-in I requested four men but again I only got three. I am still trying to understand why it cost me $2927 to move 1365 square feet of furniture when it only cost me $3000 to move 1700 square feet of furniture by a nationally known moving company just 15 months earlier. The saying goes you get what you paid for; however, I paid top dollar and received below average services. I will never use Campbell moving company again and I am filing a complaint with the Better Business Bureau against this company. Additionally, please know I was asked to sign and date the statement for the move out on May 12, 2017 on May 26, 2017 as if it were May 12th so the movers would not get into trouble with the owner which is fraudulent submission of documents. I have never worked with such an unprofessional, unethical, and changeable individual. I was told that the $1207 dollar figure was right by the owner because he stated that he added in work done before 7:00 a.m.; yet the bill statement clearly states I was being charged just from 7:00 a.m. to 3:00 p.m. which by the way they never worked to that time.

Crew showed up early, worked very **** ** a 90 degree day and completed the move early. Guys worked non-stop. No damage and unexpectedly packed and moved closets.

The movers were excellent. They were very friendly, and the work was done well. They charged hourly, with an hour of travel time. I understand that i had to pay for an hour of travel time, that was fine. I found out that they were charging me for the travel time as the hourly rate as well. We talked about it, and i was objecting to the price. I apologized because i got the hourly rate wrong. But i feel like they were already charging for the travel time, they are finishing up later, but i still have to pay for the extra hours of travel. That was not explained to me. The workers were great, very professional, i just felt that something needed to be done about the charges. Just the part about the travel time, when i already paid for the 1 hour travel time.

They were great. We had to change the move date several times because our letter of occupancy permit from the county was delayed. They moved us as soon as the paperwork came through. Very punctual, professional and hard-working. They laid protective covering on our new hardwood floors and never bumped any of the walls. I bumped the walls constantly when I was moving things. I moved a lot of boxes of small stuff, but got tired and swollen feet and we hadn't even touched all the stuff we had stored in the attic. It was well worth every penny to hire them again to complete the move.

They were extremely responsive, showed up on time, worked quickly, and seemed like they were really careful with our stuff. We usually have a few items break or get scratched though moves, but haven't found any damage yet. My only minor issue was that the driver tried to round the arrival/departure time generously when calculating the total. However, he corrected the time after we pushed back. Regardless, I still would work with them again as the rest of the move was great.

Everything went smoothly with no damage.

Great! If you will get your times worth with them when using a voucher I would definitely recommend them.

Mr. Campbell, the business owner, and his staff provided us not only with top-grade professional service, but also personal service as movers that is second to none!! They are willing to work with the customer with special circumstances, and get the job done in a professional manner, and still with pricing that is competitive.

Three-man team arrived right on time, worked industriously to carefully and thoroughly pad and wrap all furniture before moving it to truck. Unloading went equally well -- they were most gracious in moving items to final placements, even when homeowner altered the plan in mid-stream. AND -- they came in below estimate! Couldn't be happier!

It went very smoothly and we were pleased

The staff was very professional and courteous, they carefully took apart and reassembled motorized bed and other large pieces. Covered wood floors and furniture. They did not damage anything. The crew worked well as a team and were very quick, not even stopping for breaks. We were very happy both with the price, quality, and would definitely use them again.

3 guys and a truck showed up on time at 8am on moving day; 1 (group leader?) spoke english well, while the other 2 weren't as fluent. The townhouse i was moving out of had a car garage on the first floor, while the living room/kitchen were located on the 2nd floor, and bedrooms on the 3rd floor - admittedly a lot of stairs. However, i thought it was extremely unprofessional that the 1 mover who spoke fluent english complained to me about there being too many stairs and how tired he was going up and down the stairs. By the time we got everything packed up and over to the new place, it was lunchtime. I picked up some pizza and offered some to the movers. The group leader refused, saying he had already had too much pizza that week. I asked if the rest of his team would want any, and he declined on their behalf, even though it didn't seem like he asked them before saying no. Again, there was more complaining about the stairs because the new place i was moving into had stairs. My mom stood outside by the truck, and he complained and asked why she was standing there, because it made him think that we didn't trust the movers. At this point i just wanted to get the moving done with, and get rid of this guy, but they took their sweet slow time moving into the new place. It took 3 hrs to move out from the old place, but it took 5 hrs to move into the new place?? After the move, i noticed several small marks to the furniture and small items missing. I would not hire this company again.

I was so pleased with the services provided by Campbell Moving and Storage, from the initial contact when I arranged for moving services to getting all of my contents safely in my new apartment. I received tips in advance of the move on what I could do to keep costs down and help make the move a smooth one. My movers, Jonathan and Alex were very courteous and helpful. They took great care with my belongings, expertly wrapped my furniture, and made easy work of moving all my clothes in the closets from my old apartment to the closets in my new apartment. Campbell gives the term, full service, new meaning. They truly made sure everything was done quickly, expertly and with a smile. Thank you!

We started with Wayne coming to my home and doing a complete walk through of every room including basement & garage to assess what they were working with. I've worked with this company before and preferred he actually see everything to give an accurate quote. With that, I explicitly informed him (numerous times) that I was moving to an apartment & storage. He explained that I only needed to label what was going where & sent me the quote. To start, the packing team didn't arrive as planned. Only after I called a couple of times did they said they were on their way (3 hours later). Packing took 3 additional hours than planned. When the moving team arrived on moving day, the foreman was disgustingly grumpy (but I think whatever as long as it gets done) and before he even entered the house, he said there was absolutely no way they would be able to accomplish move in one day as agreed (and signed) with Wayne who had actually seen everything being moved. He said "Wayne is just like a used car saleman to get a deal". So, I suggested they come in to see what we were moving before hastily making that assumption. After coming in, he said it still couldn't be done and we needed to use two days to move. After an hour & half of him & other movers on the phone talking with various people, I said 'we need to get started packing up the truck'. The clock had started but they didn't. So, after numerous voice mails to Wayne & 3 hours later, I finally got a call back. Thankfully I built a cleaning day into my move and used that to move the second half. Wayne couldn't understand why and i didn't want the guys using my time/dime to explain it. I've had movers come in and move me numerous times from house to house. Wayne insisted on 4 guys. 2 of them were great & the other 2 were either on their cell phones or actually saying things like "We get paid by the hour so you know..." smirking & implying that they'll take their time and literally were standing around. At one point, the forman & another started having a loud argument in my kitchen. They were raising their voices and talking about getting physical with each other. Not only was I dealing with additional costs from a terrible quote, a delayed start on both days, but now my safety is at risk. While that was going on, I go upstairs to find one of the guys on his phone, again taking a personal call. This ok once as things happen but hiding out in a bedroom, standing there for 20mins talking on my dime isn't acceptable. Finally, I put my foot down and said this needs to move along faster. Upon arrival at the apartment side, one of the guys didn't show up for a few hours. Finally when I asked, they said he was coming. I've seen various levels of moving. These guys were awful on multiple fronts. It's one thing to be a few hours short on quote (where you actually visually saw everything to be packed & moved) but to add an entire day, additional fees(+$800 over quote), unprofessional personnel, just made this was the absolutely worst experience I've ever had. Moving is stressful enough but I will never contact these guys again.

They were absolutely excellent. Showed up on time, did a great job.