This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Your Move is Our Duty. Campbell Moving and Storage is a veteran-operated business founded by a U.S. combat veteran family in 1978 and is one of the oldest moving and storage companies in the area. We approach each move as a mission. We will help you develop a strategic move plan and deploy the hardworking Campbell Moving and Storage team to achieve the objective of your successful relocation.
Campbell Moving and Storage offers local, long distance and international moving and storage services. Based in the Northern Virginia area of Washington, D.C., we can start and terminate moves anywhere. Since our inception in 1978, we have successfully relocated tens of thousands of families and businesses. We are proud to offer professional packing boxes and supplies, packing services, custom crating, loading, unloading and unpacking services.
Contact Campbell Moving and Storage to plan your next move mission with a free, no obligation consultation. Telephone, in-home and virtual consultations are available.
Business highlights
47 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
DoD Government Approved Storage Facility. Military Member Moving. Packing Services, Unpacking Services, Local Moving, Long Distance Moving, Interstate Moving, International Moving, Residential Moving, Commercial Moving. Piano Moving. Internal Moving. Single Item Moving. Home Staging. Moves to Storage. Moves from Storage. Containerized Storage. Moving and Storage. Office Moving, Temperature Controlled Storage. Downsizing, Sorting, Disposal, House Cleanouts, Senior Move Management. Licensed and Insured. Packing Supplies and Materials. Custom Crating. Furniture Deliveries. Crossdock Receiving. Last Mile Deliveries.
White Glove Deliveries. Additional Valuation Coverages available. AA, AAA, any A, Military and Senior Discounts Available.
Leon came to my home to do an estimate about 6 wks before the move. He was on time, thorough, polite and very informative. He made suggestions of things I could do to reduce the costs of the move eg move my plants and pictures to the home a few days before the move), and also pointed out things that it wasn't worth my time/trouble do to - it would be better to let the movers do them. I had several moving companies do estimates, and not only was Campbell the one I liked the best, they had the most competitive estimate. On the move day itself, there was a minor miscommunication - Leon and I had agreed that the guys would come at 8 instead of the usual 9 am start. This hadnt been made clear to the crew, and about 8:30 I got a call saying they'd just realized I expected them at 8. They arrived shortly and got right to work. Everything went smoothly and quickly at the old home. In fact, the only mishap in the entire move was when the crew disassembled a sliding glass door handle so that they could fit a couch out the door. A screw broke, and they were not able to reassemble the door handle mechanism. Other than this, everything was great - I didnt have so much as one glass broken. Overall, the crew was hard working and very thoughtful about taking care of our possessions and also the new wood floors and paint in our new home. They laid these blue runners over the floor and one of the guys even created a pad made of cardboard for the landing and walls in the stairwell corner, since that was an area which would see a lot of traffic and was likely to get "dinged". We totally love our new floors, and the sight of these guys treating the home so carefully really won my heart.Things went smoothly as we unpacked, with the guys quickly sorting the furniture and boxes into the right rooms, and reassembling the furniture as well. At one point, they saw me running around to try to get those little wood-protecting pads on the feet of all the furniture as it was coming in the door. They took the initiative to put them on the furniture without me even asking. They were so thoughtful! They even rearranged things in a couple rooms when I changed my mind about where I wanted specific pieces. At the end of a long, hot day of moving, I was pleased and surprised to find that we'd finished early and the total costs were actually less than my original estimate of $1620. I would definitely recommend Campbell movers to you - they are a high quality group of people and you won't be sorry you called them!
Description of Work: Moved from a 3 level 2000 sq ft condo to a 2 level 2000 ft single family home with a crew of four men. In-town move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,440
Response from Campbell Moving & Storage LLC
Hello member, This is on of the most informative and descriptive reports posted on us in a long time. Thanks for posting the story and I am pleased it took less time/money for you and it came in under the estimate. We do our best to be honest and accurate with the estimate. Thanks again, Bill Campbell 703 435 2242
Jonathan N.
09/2011
5.0
moving companies
+ -1 more
Overall very positive experience. The movers were professional and very detail oriented. Would use again.
Description of Work: Moving from a condo to a single family home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Campbell Moving & Storage LLC
Thank You for your business member. I appreciate your time to post here. Bill Campbell 703 435 2242
Dani M.
09/2011
5.0
moving companies
+ -1 more
Three movers (Roberto, Oscar and William) arrived at our house five minutes early and finished in exactly six hours (according to estimate). They were polite, efficient, careful and hardworking! They treated my antiques with the utmost care and were agreeable when I changed my mind about where to place an item or two. Bill and Andy were also great to work with when scheduling and quoting rates. A+ service!
Description of Work: We moved from one single-family home to another. The movers shrink-wrapped my upholstered furniture and taped boxes that they didn't trust. They disassembled my antique furniture to move more easily and reassembled it at the new home. They moved lawn equipment, too. Everything but the plants!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Campbell Moving & Storage LLC
Hello member, Thanks for your business and your time to post our report here. Also glad we were "Right On" with your estimate. Your careful and organized preparation for the move helped us be accurate.
Jillian L.
08/2011
5.0
moving companies
+ -1 more
Overall, I had a great experience with Campbell Moving. The 3 man crew was 10 minutes early for the appointment and called about 30 minutes in advance to tell me when they would be there. They were very fast and efficient with loading the truck and wrapped all furniture. Because of the care they took with wrapping everything, none of my belongings were damaged. The guys took about 5 hours to get everything moved, which I thought was pretty good for getting everything out of my three story walk-up. I will definitely recommend Campbell Moving to my friends.
Description of Work: Moved from 2 bedroom apartment to 3 bedroom townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Campbell Moving & Storage LLC
Thank you member for your report. Your being very ready and organized helped us in doing the move quickly. We appreciate your business very much. Thanks, Bill Campbell 703 435 2242
Louise C.
08/2011
4.0
moving companies
+ -1 more
I was very happy with the team of workers. They were so dedicated and I was very impressed. They were there from 8 am until 10 pm at night. They were amazing! The person that did the estimate of the project should have sent more people to do the job. He also should have sent a larger truck. The truck that they sent was too small. I had to go to their place 3 times with my SUV loaded. Since I paid for their services by the hour, I ended up having to pay for them to wait 15 minutes at 2 toll booths because their company didn't have an easy pass. This was a little frustrating because it seemed like the company had a lack of planning. If cost is the most important criteria to you, they may be the right go with. If less work is most important to you, they might not be the best company for you.
Description of Work: They packed my things and then moved them. Part of the furniture was going to my house and the other part of my belongings were getting moved to my daughter's house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$4,300
Response from Campbell Moving & Storage LLC
Thank you for the compliment as to the quality of our crew. We do apologize for the toll booth delay and will refund to you that amount. We had just received 4 new transponders for our trucks in which 2 were defective and are expecting the replacements soon. As to the size of our trucks we do operate what is considered to be full size 26 ft. trucks which are the largest excluding tractor trailers. We do thank you for your report and your business. Sincerely, Bill Campbell 703-435-2242
Mary L.
08/2011
5.0
moving companies
+ -1 more
The movers were nice, careful, courteous, and worked hard. They were on time on boh days. I have now unpacked just about everything and nothing was broken. I have absolutely no complaints about the move, and have recommended them to friends.
Description of Work: Campbell Moving sent about 8 packers to my house to pack 1/2 the house contents on one day, and move 1/2 the contents on the second day. There was a lot of stuff.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Campbell Moving & Storage LLC
Thank you member for your time to make a report for us here. The crew enjoyed working for you and they appreciate your generous tip. Thanks again!!!!!!!! Bill Campbell 703 435 2242
Alice G.
08/2011
5.0
moving companies
+ -1 more
I spoke with Andy initially to get the estimate and he was very friendly and informative and answered all of my questions on the initial call. I called back to confirm the schedule and spoke with someone else and then Andy called the next day to follow up. My only concern before the move was that they charge extra to use a credit card because of the fees they incur and the fact that Campbell's is a small business. To be honest, that was almost a deal breaker since I prefer to put things on my card, collect my rewards and it is easier for tracking purposes, but in the end, I decided to stick with Campbell's and pay by check. The movers arrived exactly on time and got right to work, wrapping all the furniture with pads, tape and shrink wrap, as Andy said they would. It took a little longer to get things on the truck than I expected, but I think that was due to all the prep work they did on the furniture and it had nothing to do with the guys standing around. The guys were very personable and responsive to our requests on various pieces of furniture. They also did a good job unloading and placing the furniture, even moving a couple of items after the initial placement when I realized that I wanted something moved. At the end of the job, when I realized I left the printed out Angie's coupon at my condo, they still honored the discount. The only slightly negative thing I would say is that the original estimated time I was given, which was based on moving all of our stuff and the furniture was close the time it actually took to move. But we ended up moving most of our non-furniture stuff ourselves and if they had moved all of that, the actual time probably would have been another 1-2 hours, so I'm not sure there was enough of a discussion about the quantity of stuff we had when I got the original estimate. But overall I was very happy with the experience and found the hourly rate very reasonable in comparison to other places I called.
Description of Work: We originally called them to get a quote on packing and moving and then ended up hiring them just to move mostly furniture from our 3 bedroom condo to a single family home, 10 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Earl J.
08/2011
5.0
moving companies
+ -1 more
I called Campbell Moving within 3 weeks of move to get a quote. They were extremely helpful over the phone with a quote that was close to the final price (within a $100). They recommended 4 movers for the job which was very important since the move took 9 hours. 3 movers would've increased time and cost. Junior (supervisor) and the movers were punctual (8:30am) and great to work with throughout the day. The guys were very professional and worked straight through lunch until we all took a break around 5pm. No complaints on my end. I even gave them a smiley face on their customer satisfaction survey so they must be good. I will definitely contact them again for my next move.
Description of Work: Moved a 2 bedroom / 2 bath apartment (approx. 1,000 sqft) same day within 3 mile distance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Response from Campbell Moving & Storage LLC
Thanks for the great report. I just want to mention here that your move was a full pack and full move and this is why we sent a crew of 4 men to complete the apartment move within the same day. Typically a 3 man crew would have been adequate for a move only without packing needed. Again, we here at Campbell Moving appreciate your business.
Rebecca L.
08/2011
5.0
moving companies
+ -1 more
They were prompt, courteous, worked fast and did a very good job.
Description of Work: They packed and moved all of our belongings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Campbell Moving & Storage LLC
Thank you very much for the straight A report. Let me know if there is anything else we can do for you. Bill Campbell 703 435 2242
Jennifer R.
08/2011
5.0
moving companies
+ -1 more
They estimated that we needed five guys and two trucks for eight hours for all of hour furnature. I was a little suspicious but in the end, we loaded almost the entire two trucks and the five guys are very professional and worked pretty much non stop for 10 hours to get everything settled in. They only took 25 mins off for lunch and got back to work right away. They are very attentative and have great personalities. Overall we are very happy with the move. Nothing is broken, there were only a few small scratches and they pointed those out to us right away.
Description of Work: We moved 2 miles away from a three bedroom single family house to a 5 bedroom single family house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Campbell Moving & Storage LLC
Thank you for your time to post this report. We appreciate every one posted. Bill Campbell 703 435 2242
Nicholas T.
08/2011
5.0
moving companies
+ -1 more
I hired Campbell's Moving to do a short notice local move from a 3 story townhouse to another 3 story townhouse about 1/8 of a mile apart. I scheduled the appointment with Andy who was very courteous and professional on the phone. I packed most of the house and only had them move the large, heavier, bulky items. The three man crew showed up with the moving truck on time and started work immediately. They took care to protect the flooring and got to work right away. The crew came with plenty of moving blankets and wrapped all of the furniture and did not damage anything...there weren't even any nicks on the walls! I was thoroughly impressed with the crew, as they managed to do this grueling move in 105 degree heat, with minimal water breaks in about 5.5 hours. There were no hidden costs and I am completely satisfied with the crew and would recommend them to anyone. Thank you very much guys!
Description of Work: The company moved large, bulky household items from one 3 story townhouse to another 3 story townhouse approximately 1/8 mile away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Campbell Moving & Storage LLC
We here at Campbell Moving would like to thank you for your business and your wonderful report you posted. We are working very hard to continue you rack up A reports for Angie members.It is a difficult business to be perfect in but Angie customers surely get our best effort. Thank You, Bill Campbell 703 435 2242
kathy F.
07/2011
5.0
moving companies
+ -1 more
I cannot speak highly enough about the service I received from Bill and his crew. I called with 2 issues: 1) what I needed moved was relatively small but impossible for me to do by myself, and 2) I needed it done relatively quickly. Although Bill's business encompasses moves of a much greater magnitude, and he was booked solid, he made available a 2-man crew who accomplished the job swiftly, carefully, and within a very short period of time. They were professional and did as I asked. And all of this was done in 100+ degrees! I am not a young person and I find it's very difficult to identify businesses that will entertain small jobs. On July 21, Bill Campbell was interested in helping a person out of a jam, and that kind of service is extremely rare these days. THANK YOU BILL!!
Description of Work: Numerous pieces of furniture/boxes moved (e.g. from house to storage space, from house to trash pile in front of house, etc.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Campbell Moving & Storage LLC
Thank you and I am glad I was able to help you out of your jam. I appreciate all Angie customers, big or small jobs when I can fit them in.
Lisa M.
07/2011
5.0
moving companies
+ -1 more
I had a good experience with this company minus one guy rolling around with a hole in his shorts who was commando.
Description of Work: They moved me from my townhome in Ashburn to Fairfax.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Campbell Moving & Storage LLC
Not sure about the hole in the shorts thing. Maybe they were ripped while squatting down picking up something heavy. ????????? Thank you for your overall happy "A" report.
Joseph M.
07/2011
5.0
moving companies
+ -1 more
I spoke with one of the owners to get an initial estimate and he was helpful with tips for preparing for the move and gave a good explanation of what to expect. He also asked detail questions to understand how the conditions of my move would affect the price charged. A crew of three arrived on time and first examined our condominium with me to understand how they would bring out items and load the truck. One worker stayed in the apartment to prep furniture with padding, wrap matresses in plastic and gather loose items together. The other two workers carried items to the truck and loaded it. I was at the exterior door to our aparatment building (a requirement of the building during a move) and could see how the furniture had been packed as the workers brought items to the truck. Furniture was been carefully wrapped in padding. Matresses and cushions had been wrapped in plastic. Loose items had been carefully protection and were gathered in larger containers. At the new house the workers quickly moved items in and were very careful negotiating interior stairs to the second floor and basement. They adequately protected the wood floors and there was no damage to floors, walls or ceilings. The complete move from start to finish went very smoothly and without incident.
Description of Work: Campbell helped us with a local move from a condominium to nearby row house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$740
Response from Campbell Moving & Storage LLC
Thanks for having us do your move for you. You gave a nicely detailed report here explaining what we do to prevent damage. We are pleased to have another happy Angie' List member to add to the list of reports. During the month of July we did 37 Angie moves and are finding that only a few customers remember to come back and post a report. Anyone reading this and that hires us please post your thoughts after you get settled in at your new home. THANK YOU ALL ANGIE CUSTOMERS!!!!!!!!!! Bill Campbell 703 435 2242
JOHN F.
07/2011
5.0
moving companies
+ -1 more
The deal on our house came through pretty quickly and we didn't have time to pack up our belongings. I contacted Campbell's for an estimate on moving 6-7 rooms worth of furniture - no boxes. Andy promptly replied that he had a crew available for that day and estimated around $900 with no hidden charges for shrink wrap or moving blankets. I was given an arrival time of between 8:30 and 9am depending on traffic. Andy called back two days prior to say they were still on schedule. Carlos called me at about 8:20am from the road that morning and said they were in traffic and it might be more like 9:30. He and his crew arrived at 9:10 and they got right to work. We had done nothing to "clear the way" and they wrapped everything and moved it out without issue. Our new place was just 5 miles away, so we didn't incur much travel time between. Even still, it seemed unloading was done in a flash. There wasn't a single bit of damage to our furniture nor to either our old or new homes. With the Angie's List discount, the whole thing ran under $1000 and we couldn't be more pleased. Without hesitation, I would highly recommend using Campbell's.
Description of Work: Crew of three. Moved 6 rooms of funiture 5 miles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Campbell Moving & Storage LLC
Thank you for the nice report. We are trying very hard this summer to achieve all A's from all our Angie Customers. Moving is a difficult business to be 100% every single time but we are doing our best to reach that goal. Thanks, Bill Campbell 703 435 2242
Eve D.
07/2011
2.0
moving companies
+ -1 more
I called and they took my name and number and said someone would call me back in a hour or so. No one called and I had quotes from others, so I dropped it. It is hard to rate someone in this situation. For all I know these guys are great - like their profile says. But I figured it was worth mentioning in case this is the beginning of a new trend.
Description of Work: I called and they took my name and number and said someone would call me back in a hour or so. No one called and I had quotes from others, so I dropped it. I checked my caller ID and there were no unknown numbers so I don't think they called and missed me. If they wrote my number down wrong, they should have checked caller ID. I'm not sure what went wrong.
Rating Category
Rating out of 5
responsiveness
2.0
Response from Campbell Moving & Storage LLC
Dear Angie`s list member, Thank you for holding us accountable. I admit that a return call was overlooked. The owner, Bill Campbell and I had a discussion as to how this could have happened and will diligently pursue timely communication with 100% of our potential clients in the future. We sincerely apologize and thank you for pointing this out so to help us step it up as we progress through our busy season. Sincerely, Andrew Bowers
Bear A.
07/2011
5.0
moving companies
+ -1 more
Superb. Used them twice for two moves into new home. Good price, good service... the crew hustled the whole time. Very positive attitudes. Quality work. Would use them again in a heartbeat. Leon is the best!
Description of Work: Used them twice for two separate moves -- from a condo and a townhouse into a new single family home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Carolyn and Yung G.
06/2011
4.0
moving companies
+ -1 more
The owner, was mildly aggressive and pushy over the phone and therefore, I felt uncomfortable during the booking process. I must admit, though, he was right: the guys are good.
Description of Work: The two movers, William and Roberto were skilled and professional. I was impressed by their intelligence and problem solving skills. It was double the cost of 2 of my moves -- (both to and from the same location) with even less belongings, and having packed my belongings in boxes weeks beforehand -- because they wrapped everything in plastic and used lots of material, which I was charged about $160 for. I had been told that they were bringing pads, in case I needed them, after they used the 7 moving blankets, I had provided. The problem, as I see it, is that they used the pads for everything, indiscriminately, driving up the cost of materials and labor. Some of my cheap stuff that I was planning on donating to Goodwill was wrapped before I had a chance to stop them. (On the positive side, they were THAT fast!) In the end, I was filled with RESPECT for the movers, but could not afford to leave a tip. If you have antiques, then this is the company for you!
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Campbell Moving & Storage LLC
Hello Member, Thank you for the high marks you gave us for our skill and speed at which we work. As you were moving in to a storage unit we wanted to be prepared to properly protect your furniture as we could not leave you with our moving pads. We use the storage (paper) pads and apparently you feel we used a bit to many of them. Our crew doesn't get paid for materials so please realize we were not trying to "drive up" your cost. They only want to make sure your furniture gets stored properly so it comes out of storage in the same condition as it went in. It was your choice to hire 2 men instead of 3 men and looking back on it a 3rd floor apartment probably should have been a 3 man job so it would have been less hours. I would be happy to refund you for some of cost of the materials we used for your storage when we move you back out of the storage unit. Go ahead and give me a call in the office and let's talk about that. Again, Thank you for your report. Bill Campbell 703 435 2242
Brent S.
06/2011
5.0
moving companies
+ -1 more
I called up Campbell and described my move - we already have everything boxed, moving from a high rise condo in Arlington, VA to a single family home about a half hour away, including stopping by a storage unit about 5 minutes away from the new home. After briefly describing about how much stuff we have (2 bedroom condo, one of the bedrooms is an office), I was given a rough estimate based on an hourly rate to have 3 movers. I scheduled the move date for 2 weeks later, they were available the day I wanted to do the move. On the day of the move they showed up on time. My building's loading dock had several other trucks waiting to make deliveries, and while they were waiting to get in to the loading dock, 2 of the movers came up and started disassembling and wrapping up furniture. Once everything was loaded up, we drove to the new house. They very quickly got everything unloaded. I directed them on where to put everything, they set up all of the furniture in the places that I wanted. We then went to the storage unit and they very quickly got everything in the unit loaded on to the truck, and then unloaded in to the house. I was very impressed with how efficient all 3 guys were at getting lots of heavy stuff in and out. Overall, including the time waiting for the loading dock to open and the driving time, it was about 7 hours.
Description of Work: Moving from high rise condo to a single family home a half hour away (in VA)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Campbell Moving & Storage LLC
Thank you for the nice commentary with your report. WQe appreciate your input and your business, Thanks, Bill Campbell 703 435 2242
Christine T.
06/2011
5.0
moving companies
+ -1 more
They were on time, got straight to work finished the move in one day. Just a couple of wall dings from trying to get our large treadmill out of an awkward basement.
Description of Work: They moved a 4 bedroom house from Virginia to Maryland. We moved all the small stuff they only moved the furniture and one wardrobe box of clothes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,881
Nick S.
06/2011
5.0
moving companies
+ -1 more
Setup was each. Initial message sent from Angie's List then a call back. There was some initial confusion, I called the day before the move to have an extra man help us finish packing the day of the move. For one reason or another, the change never made it to dispatch. I called and complained that morning, and they sent two extra guys right off, only charging for one. Very responsive and great experience overall.
Description of Work: Moving and packing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Campbell Moving & Storage LLC
Thank You for the A report. I hope I made it up to you by giving you an extra man for no charge. We appreciate your feedback.
John / MaryB C.
06/2011
2.0
moving companies
+ -1 more
I chose this company because of the wonderful reviews on Angie's List. I hired them for a 1 bedroom apartment move from Arlington to Fairfax. They scheduled me for the first morning appointment on the date of the move. After waiting over 90 mins for their arrival (traffic in the DC area can be very bad), I called to check on the delay. I was told that they had rescheduled my move for later in the day, but "forgot" to call and inform me. There was even a note in my file that said "Call customer about time." The movers were now scheduled to arrive between 12 - 1pm. They showed up at 1:45pm. Unfortunately, I was moving into a condo and had carefully scheduled the timing of the move and paid a move-in fee and a refundable damage deposit. My HOA was very flexible with the changes, but ultimately another supervisor had to be scheduled and the work went over the 5pm cut-off for moves. I was particularly annoyed when the manager who made the scheduling error called me about half way through the move to ask how it was going. Apparently not for my benefit, but because he had just scheduled the crew for ANOTHER move that evening, and was hoping my move wouldn't take too much longer. Full disclosure - the company added an extra employee to the move, while charging me only for the original 3 person crew. It took just the minimum amount of time. The crew was very hardworking, polite, and careful with my belongings. This is why my rating is so mixed.
Description of Work: 1 bedroom apartment move from Arlington to Fairfax
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$700
Response from Campbell Moving & Storage LLC
I am extremely sorry about the late start of your move. I tried to squeeze in an emergency move at 6:00 am on the morning of your move. It was supposed to be a very small,quick pickup and drop off. It went longer than was supposed to. I am so sorry we were late and that doesn't normally EVER happen with us. I do appreciate the last part of your comments where you stated how hard working we were and how it went quickly with our extra man we provided at no extra charge. Thank you for the business and I hope you will give us another chance on your next move. Bill Campbell
Jennifer R.
05/2011
5.0
moving companies
+ -1 more
The team did a fantastic job. They were punctual, worked at a fast pace without breaks and were willing to accommodate any of my special requests. They also did zero damage to any of my items or my home. They were worth every penny.
Description of Work: The team moved all of my belongings from my townhouse and 2 storage units in Herndon to my new address in Herndon. They disassembled and reassembled all of the large furniture and put most boxes in the garage at my request for me to unpack later. They also moved a few furniture items left by the previous owners to new places in the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Campbell Moving & Storage LLC
Thank you member. We appreciate your business and your time for posting a report here.We are getting a ton of Angie jobs and are finding a lot of customers forget to come back and put up a report. Anyone reading this that hires us please come back for a quick report. Thank You again,. Bill Campbell 703 435 2242
Patrick D.
05/2011
5.0
moving companies
+ -1 more
The movers arrived on time and they did a very thorough job of wrapping everything in blankets. Everything arrived safely. It was well worth the money.
Description of Work: I had a relatively small move, as I just needed furniture moved that had been left in my previous residence for staging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$418
Response from Campbell Moving & Storage LLC
Thank You member for your report. we appreciate even the small jobs from Angie List members. Bill Campbell
Larry P.
05/2011
5.0
moving companies
+ -1 more
Wonderful! We had a great experience with Campbell Moving. We moved from Silver Spring to Great Falls, our initial contact, Leo Krementz, was responsive, courteous and knowledgeable. He came to our home one Saturday morning, took a look and gave us a quick estimate for packing, moving and both. His estimate was right on. He also told us that they were flexible re. the packing...we could do as much or as little as we wanted and then they would adjust their schedule accordingly. About 2 weeks before the move, he called back to confirm our move date. On the 2 days of our move, the 5 movers got there right on time (they were actually early the second day). They were extremely courteous, and careful with our belongings. They moved quickly and efficiently. Nothing was broken, and they actually finished ahead of schedule. Great move!!!
Description of Work: packing and moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Campbell Moving & Storage LLC
Thank you for your business and the time to write a nice report for us here. Bill Campbell 703 435 2242
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
Campbell Moving & Storage LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Campbell Moving & Storage LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Campbell Moving & Storage LLC does not offer warranties.
Campbell Moving & Storage LLC offers the following services: DoD Government Approved Storage Facility. Military Member Moving. Packing Services, Unpacking Services, Local Moving, Long Distance Moving, Interstate Moving, International Moving, Residential Moving, Commercial Moving. Piano Moving. Internal Moving. Single Item Moving. Home Staging. Moves to Storage. Moves from Storage. Containerized Storage. Moving and Storage. Office Moving, Temperature Controlled Storage. Downsizing, Sorting, Disposal, House Cleanouts, Senior Move Management. Licensed and Insured. Packing Supplies and Materials. Custom Crating. Furniture Deliveries. Crossdock Receiving. Last Mile Deliveries.
White Glove Deliveries. Additional Valuation Coverages available. AA, AAA, any A, Military and Senior Discounts Available.